Lean Process Optimization And Lead Business Analyst Resume
Alexandria, VA
SUMMARY:
- Confidential has over 15 years of Supply Chain Logistics, Warehouse and Inventory management experience, Program/Project Management, Lean Management and.
- He has most recently served at US Pentagon Level, with the Department of Defense (DoD) - Programs Support Manager (Lead Business Analyst, Change Management and Business Process Optimization expert).
- Possesses advanced ability for Project Management experience, large complex automation implementation efforts, with business analysis and problem solving, commercial skills, communications, integrity and compliance.
- His specific competencies (a Lean Six Sigma Black Belt) include project management, process optimization and modelling (Visio), report development, standardization, training, data management, regulatory reporting, revenue cycle, PMO work, change management and integration at all levels throughout the Organization.
- Confidential is also an ISO Internanal Auditor Certified, SAP (MM Materials MAangement)and APICS (BSCM Basic Supply Chain Management) qualified.
- A professional with over 15 years’ of USA market experience; poccesses strong leadership, organizational, interpersonal and time management skills .
- An expert with strong business work flow to requirements analysis experience, who trains professionals at every level, green belts and executive champions in lean and continuous improvement methods.
- A certified balanced scorecard performance management implementer who works with senior leaders and front line employees to further the vision, mission and strategy of clients by aligning, communicating and delivering performance improvement solutions. A professional with strong senior operations team leadership experience. Demonstrate technical architecture/infrastructure knowledge and experience, including experience with multiple hardware platforms and operating system . Experience in application functional/ technical analyst role, working within a standard project management methodology and systems-development lifecycle (Waterfall, SDLC).
PROFESSIONAL EXPERIENCE:
Lean Process Optimization and Lead Business Analyst
Confidential, Alexandria, VA
Responsibilities:
- Coordinate with business analysis project teams to gather all levels of project plans and schedules; integrate schedules into server and manage dependencies (process validation) across multiple schedules
- Developed and managed agile project plans, Plans of Actions and Milestones (POAM) and Integrated Master Schedules (IMS), including creating Work Breakdown Structures (WBS), trouble shooting and sequencing activities, estimating activity resources and durations, and developing schedule to provide feedback, coaching, training and support aligned with the Statement of Work (SOW). Adhere to and follow PMO defined Project Management Life Cycle (PMLC)
- Participated in cross functional Business Analysis team projects for evaluation of potential Commercial of - the- Shelf (COTS) packages and developed an effective COTS selection process for application Systems integration throughout the DoD, where applicable
- Introduced Lean Management Analysis tools and techniques (STAR - Situation, Task, Action and Results) for process integration and optimization; Drive strategic business decision making through detailed analytics, insights and Real-Time reporting on Key Performance Indicators (KPI's) and financial results
- Developed various critical processes Standard Operating Procedures (SOPs) and internal audit feedback reporting templates, using Business process modelling network (BPMN) tools
- Conduct business dealings with the highest level of integrity and regard for corporate guidelines, legal and environmental regulations. Developing and maintaining relationships with key stakeholders - Managing and communicating critical issues to resolution
- Lead data analytics, forecasting, performance measurement, and quantitative and qualitative metrics development Participate in strategic and tactical planning discussions with executive management, gathering requirements and delivering complete reporting solutions, using Systems Development Life Cycle (SDLC) methodologies
- Experienced in implementing Governance model for reporting and regulatory needs to support the Continuous Process Improvement (CPI) efforts for the DoD SBIR/STTR Programs participating Components
Technical Environment: DoD information systems, e-reporting, SAP (MM and Costing) information systems, SBA-Annual feedback data consolidation and reporting), data analytics, forecasting, performance measurement, and quantitative/qualitative metrics development. MS (Office/Project /Share point /Visio/PowerPoint/Excel ), Agile-Water fall.
Program Manager Quality Systems Materials
Confidential, Manassas, VA
Responsibilities:
- Led multiple team projects, experienced on system deployments with multiple clients. Possesses Objective decision - making ability based on strategic objectives priority, business performance analysis and resource availability. Proven track record of delivering team projects (including IT Projects - inventory management software systems upgrade) within budget, scope and schedule.
- Conduct meetings with Vendors and company personnel, developed multiple detailed value propositions with financial benefit and cost over a time period to clearly articulate opportunities.
- Leveraged lean management methods facilitated process improvement teams using tools such as Value Stream Mapping (Visio), SIPOC mapping, Kaizen, 5 S and Visual Management, Theory of Constraints.
- Using six sigma data analytics such as: Scatter Diagrams, Correlation and Regression Analysis, Pareto Analysis, Histograms, Statistical Distributions, and Process Capability Analysis, Analysis of Variance (ANOVA), Statistical Inference, Confidence Intervals, Statistical Process Control
- As hands on project manager, used DMAIC approach to identify key client business issues, determined client needs, conducted root cause analysis and developed effective and feasible solutions.
- Successfully led project teams to navigate the political landscape to implement change initiatives. Commercial of-the-shelf (COTS) methodology throughout the software development lifecycle to ensure that significant activities are not being ignored and will increase the chances of planning, executing, and deploying a successful COTS based software solution.
- Partnered with senior leaders and led client teams to transform business processes.
- Established metrics and key performance indicators for process monitoring and improvements (supply chain management/ warehouse and invoetory management).
- Led small, medium and large complex performance improvement change management engagements. Effectively worked with senior leadership, mid-level managers, front-line leads and employees to produce improvements in productivity, efficiencies and cost effectiveness.
- Partnered with senior leaders to produce strategic initiatives and process re-engineering efforts. Created a system of companywide key performance indicators and performance metrics.
- Trained and certified lean six sigma green belts, black belts, yellow belts and executive champions. Provide thought leadership, motivation, coaching, mentoring and professional development and training modules for project teams in order to obtain a high level of co-operation and contribution from all project members.
- Interface with other departments to coordinate and integrate support requirements, developed change readiness survey tool and worked with client to determine best practices for change management Request for Changes (RFCs) for a Change Advisory Board (CAB) meeting, all requests for changes to Change Advisory Board members in advance of meetings to allow prior consideration.
Technical Environment: SAP (MM and Costing), Elicitation Method, define systems requirements for ERP, Advanced Planning and Scheduling, and Business Intelligence platforms. Strong communication skills, including presentation skills MS (Office/Project /Share point /Visio/PowerPoint/Excel ), Agile-Water fall.
Project Manager Logistics, Inventory & Warehouse Management
Confidential, Winchester, VA
Responsibilities:
- Led the entire supply chain and inventory management software process full life cycle, selection of appropriate COTS components, as the dependability (i.e. reliability, security, and availability), from initiating/planning/executing/ monitoring/ control and project close out - developed strategies for vendor(s) selection, bid preparation, recommendations, transaction processing, blanket contract management, sourcing, contract development and post award
- Forecast performance and perform risk analysis of schedules, and provide management with an understanding of the current schedule, risks, opportunities, and recommended actions to address variance and predict future performance.
- Provide schedule performance visibility to program management through metrics, reports, and briefings. Experienced in managing project risk, cost, schedule, quality, testing, and communications.
- Mentored both client and company personnel in all contracting and negotiating with the Suppliers - to obtain best terms aimed at optimizing quality, cost, flexibility, dependency and high services levels
- Critical role in clinical change management providing multiple levels from analyst to executive level information and guidance for key decisions regarding change management
- Managed product shipment, customer relationship management aimed on returns, and disposition of excess/obsolete inventory and systems waste management, maintained fully qualified and compliant.
- Conducted multiple audit projects (ISO 9001) and developed team members training.
Materials Project Manager
Confidential, Dulles, VA
Responsibilities:
- Control and track changes to the schedule baseline. Review, compare, and analyze schedule performance against baseline program plans. Coordinate activities and manage dependencies across various functional teams to support a highly collaborative work environment.
- Developed a strategic governance model for commercial RFP/RFQ and POs for Aircraft equipment and spares, overall inventory management at global level
- Facilitated numerous stakeholder interviews to facilitate and develop relevant KPI's particularly around cost savings generated, inventory optimization and vendor management
- Provided solutions ranging from reporting to strategic to provide analytical support to recommendations regarding future strategic decisions for inventory management for all critical and AOG (Aircraft on Ground) items, and scheduled maintenance needs under coordinated centralize ERP environment
- Provide market data to support supplier selection, qualification and on - going performance management. Communicate key risks and issues to management and sponsors at all levels of the organization, and complete risk planning activities to mitigate and/or eliminate them.
- Establish alliances with other departments and organizations.
- Coordinated strategic online data collection tool development along with back-end reporting solutions complete with statistical analysis along with training documentation
Technical Environment: TRAX and SAP (MM and Costing) information systems. GxP Software System, MS (Office/Project /Share point /Visio/PowerPoint/Excel ), Agile-Water fall.
Director of Supply Chain & Warehouse Management
Confidential, Dulles, VA
Responsibilities:
- Developed Job Assignment Catalog for various job assignments throughout the company
- Designed and implemented reporting & feedback forms, which resulted in data archiving and improved team productivity and performance standards
- Managed as direct liaison between vendor partners and freight payment provider; ensuring accurate billing submissions, timely payment processes and regular, standard audit of all freight processes. Manage all International Shipment / Custom requirements, introduced the use of RFIDs (for all freights)
- Restructured & managed all company business processes, using lean management tools and techniques
- Experienced in elevate customer issues appropriately and maintain high standards of services
- Established Kaizen and 5S methodology for warehouse management, developed various team training modules for successful implementation and systems integration
Project Manager- Resource Management
Confidential, San Francisco, CA
Responsibilities:
- Define program scope and deliverables working with cross functional business and IT teams, including program definition, resource estimation, budget management, and scheduling.
- Manage day - to-day program activities and related meetings.
- Understand the business model, operating process and service offerings of assigned practices, considering the impact on communications and the overall role; to include management of internal processes such as Category Strategy Development, Supplier Management and Contracting.
- Capture and report program status and ensure the project management information systems are maintained with accurate and current information on all work streams in the program
- Formulated RFI (Request for Information) questioner to shortlist recruiters & vendors for labor contracts. Manage prioritization decisions and change requests throughout the life of the program
- Conduct complex negotiations successfully under aggressive time demands. Lead and/or participate on sourcing project teams. Bid analysis and evaluates bids in order to determine the optimal value.
- Carried out negotiation with the selected recruiters / vendors; short-listing for spend analysis and mapping to Business Requirements; resulting net $7M costs annually
- Coordinate activities and manage dependencies across various functional teams to support a highly collaborative work environment. Manage prioritization decisions and change requests throughout the life of the program. Communicate key risks and issues to management and sponsors at all levels.
Technical Environment: design how to do a transactional load into data warehouse, Agile-Water fall, SAP-MM, and GxP Software System