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Business Analyst Resume

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Charlotte, NC

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Professional Profile

Nearly 7 years of Business Analyst experience leading corporate strategy teams focus on building reliable IT infrastructure. Knowledgeable of delivered ERP functionalities, its business process purposes and underlying table setup and configurations. Experience with defining and configuring Human Capital Management, including financial accounting workflows, and business policies. Delivered integration processes and data exchange between PeopleSoft suites for large scale programs in an international corporate environment. Used advanced process modeling notation and utilize business process management modeling tools to capture organizational and process models, data and system workflows.

  • Business Requirements Management
  • Written and Oral Communication Skill
  • Business Modeling, and Data Modeling (i.e UML, BPMN, Use Cases)
  • Software Development Lifecycle (SDLC)
  • Sharepoint
  • MS Office/Visio
  • Workflow
  • Process Analysis/Improvement
  • Organizational Change Management
  • Training and Instructional Manual Writing
  • PeopleSoft/JD Edwards

    • Career Experience

    Confidential,Charlotte, NC (11/2010 to 1/2011)
    SENIOR BUSINESS ANALYST
    Elicited and wrote business requirements on high priority reverse file feed project designed to auto-generate upload files for participant-elected or PeopleSoft-driven payroll changes to ADP, Tier 1 3rd party payroll processing. As result, improved the data update process and provide a more efficient way for the client to transmit data to the entity holding of the participant payroll information.

    Confidential,Houston, Texas (10/2008 to 12/2009)
    SENIOR BUSINESS ANALYST
    Led cross functional teams in gathering business requirements, developed and implemented master data/infrastructure, custom reports, configured the system to support and improve business rules and processes.

  • Documented business and customer requirements which were used to interface with JD Edwards (PEPI system) application resource planning and tracking of rail transportation of liquid or gaseous chemicals, oil products, petrochemicals, bio-fuels, vegetable oils or Liquefied Natural Gas (LNG) among 79 terminals in 31 countries.
  • Provided fit/gap solution to interface six web-based applications along with SAP, and Oracle systems that improved capacity planning, scheduling, EDI and supply chain management over 100% and eliminated demurrage cost incurred by lost tracking data on rail.

    • Confidential,Houston, Texas (10/2007 to 8/2008)
    SENIOR BUSINESS ANALYST
    Managed teams responsible for overseeing HR data structure and policy. Documented key business processes and rules for PeopleSoft 9.0 suites using process design methodology and mapping techniques resulting in optimized processes and cost savings. Communicated process change to approximately 40,000 employees in 31 countries.

  • Provided knowledge in the implementation, upgrade and support of PeopleSoft to guide the design, configuration, setup and testing of the PeopleSoft application.
  • Lead fit/gap sessions, make recommendations on best practices, solve complex business process issues, and interact with the technical team to define system specifications.
  • Prepared system-related documentation, e.g., business requirements, fit/gap analysis, functional specifications, training materials, and user manuals.
  • Worked with clients at all organizational levels to define business processes and provide advice on the use of PeopleSoft to support business requirements.

    • Confidential,Houston, Texas (7/2007 to 10/2007)
    SENIOR BUSINESS ANALYST
    Improved productivity as a lead business analyst to analyze and document business and system requirements pertaining to the building of Business Objects business intelligence program that created analytical customer reports on natural energy volume of 15,000 pipelines across 11 states as a result provided a more efficient way to manage productivity and cost savings.

    Confidential,Dallas, Texas (2/2007 to 8/2007)
    SENIOR BUSINESS ANALYST
    Authored strategic two-year plan for a California based real estate development company with investments in nearly all 50 states that focused on increasing their profitability by 25% through designing consistent and well managed business system which gained competitive advantage in the Dallas real estate market. To date, the investment is still implementing the strategic plan and has seen increase of 50% of profitability.

  • Established criteria for business performance measures in the scope of business requirements.
  • Formulated strategies and tactical action plans, performed strategic comparisons, benchmarked and leveraged industry best practices for maximum impact.
  • Conducted sessions to identify, analyze and formalize business processes and established working relationships with business functions and solution delivery teams to meet the corporate objectives.

    • Confidential,Dallas, Texas (8/2006 to 10/2006)
    SENIOR BUSINESS RESEARCHER
    Offered my experience on strategies, operations, mergers & acquisitions, technologies and businesses on a short-term project researching management solutions to airline service bundling and its impact on the airline operations. This research is to appear in a soon-to-be-release Bain’s book publication that focuses on cost effective business processes for airline companies.

    Confidential,Lawton, Oklahoma (1/2005 to 7/2006)
    SENIOR PROGRAM ANALYST
    Managed a 15-person team and provided planning, and oversight for centralized “add on” systems for the Association of Government of Southwest and Central Oklahoma (ASCOG).

  • Analyzed operating procedures and policies on an ongoing basis and recommended and implemented improvement plans where appropriate.
  • Understood core processes of the departments to provide input on re-engineering or streamlining opportunities.

    • Confidential,North Carolina (5/2004 to 1/2005)
    SENIOR BUSINESS ANALYST
    Mayoral appointed to develop a city-wide online inspection system designed to track and fine unstructured sound rental properties impacted more than 30,000 properties across North Carolina.

  • Collected and documented current policies, business processes as well as business rules.
  • Created procedures, forms and checklists for rental property owners and companies.

    • Confidential,North Carolina (6/2003 to 5/2004)
    SENIOR FINANCIAL ANALYST
    Created an application in Excel to managed sales and marketing projects resulting in the management of $2 million dollars budget for upscale African American Art online and store gallery.

    Learning Credentials, Honorable Recognitions & Accolades

    • Earned Bachelors of Art degree
    • PeopleSoft: Core HRMS Modules: PeopleSoft Certification Course
    • Oracle certified and sponsored PeopleSoft HRMS Training

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