TECHNICAL SKILLS:

Agile Values & Methodologies | Change and transitional management | Profitability improvement | Power BI | Budget management | Risk Management | Strategic planning / Business development | Business Strategy | Financial Management | Business process improvement | Process mapping | Planisware | Servant Leader | Teacher| Change Agent |Team motivation Cross - trainer |Leadership Coach| JIRA proficient | Strong public speaker | Mentor | Impediment remover | Facilitator |Adobe Captivate | MS Office proficient | Strong public speaker

PROFESSIONAL EXPERIENCE:

Confidential, Dallas, TX

Consultant - Sr. Scrum Master / Agile Coach

Responsibilities:

• Coaching and facilitation of teams to ensure the team follows Agile Processes (e.g. self-organizing problem solvers) and ceremonies (Daily Standups, Sprint Planning, Retrospective, Refinement & Review/Demo).
• Tracking and monitoring team’s progress toward Program and Sprint objectives via Agile Progress Reporting Charts (e.g. Burndown Charts & Sprint Reports) and deliver input to status reports as required by the Release Train Engineer
• Mentored and coached cross-functional teams co-located and distributed.
• Worked closely with Product Owner to develop a well-defined strategic product vision and product road map, maintain a product backlog that contains at the top all highest-priority stories that were well they defined (meeting the team’s Definition of Ready).
• Identified emerging best practices and opportunities to help continuously advance agile methods and practices.
• Provided scaling expertise to align multiple agile teams, collaborate and facilitate quarterly planning with large groups, manage portfolio backlog of epics and features, and facilitate decision making with product management, senior leaders and architects.
• Removed impediments through the provision of appropriate resources, guidance, and escalation.
• Worked with Product Owners and team members to learn and practice healthy backlog management and prioritization practices.
• Created a continuous learning program with weekly training on a variety of subjects including Agile software development topics.
• Assist in Agile Iteration and Release Planning
• Ensure successful delivery of large impact and/or cross-functional product initiatives by exhibiting high performing managerial skills and utilizing best Agile practices
• Facilitate estimation and planning at the team or program level. Assisting in creating useful, reliable, and practical forecasts for delivery sprints and releases.
• Assess the Scrum Maturity of the team and organization and coaching to higher levels of maturity
• Facilitate Agile COP with Confidential Agile COE team.

Confidential, Dallas, TX

Management Consultant

Responsibilities:

• Arranged for daily stand-up meetings, facilitated and scheduled meetings, demo, and follow local scrum ceremonies (daily scrum, sprint planning, sprint demo and retrospective, etc.)
• Fostered a culture of collaboration, creativity and innovation.
• Administered team maturity assessment for Scrum and Kanban teams and coached team based on assessment gathered.
• Coached C-suite on Agile benefits and presented metrics that supported Agile working in the organization.
• Expertise with JIRA, Confluence, and the rest of the Atlassian suite and using JIRA's agile performance metrics to drive accountability and continuous improvement.
• Utilized knowledge about tasks, backlog tracking, burndown metrics, velocity, and user stories to help the team drive adoption of the agile process.
• Fostered a collaborative and communicative environment with product owners, stakeholders, business partners and other development teams.
• Planned upcoming sprints for a given project, including helping the team to reach consensus for what can be committed to and achieved during the sprint based on team velocity and capacity.
• Coordinated project activities including ensuring that project documentation and appropriate systems are updated appropriately.
• Worked with the leadership team to strategically improve the efficiency and effectiveness of Agile processes
• Developed opportunities for team to Interface with other departments to ensure clear communication for in-progress and upcoming development activities.
• Helped balance the prioritization of technical debt against new feature innovation and software delivery.
• Served as liaison between the product owner, development team, and management in order to ensure that all targets and requirements are met.

Confidential, Columbia, SC

Management Consultant

Responsibilities:

• Maintained product backlog and created release plan from product discovery process.
• Led Agile transformation and the adoption of SAFe and LeSS
• Ensured meaningful communication between stakeholder and Scrum team by encouraging stakeholders to be transparent and accessible.
• Assessed the Scrum Maturity of the team and coached the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team.
• Removed organizational-level impediments and guided teams to remove team-level impediments by establishing an escalation channel.
• Built a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving.
• Facilitated discussion, decision-making, and conflict resolution among individuals and the team.
• Supported and educated the Product Owner, especially on grooming and maintaining the product backlog.
• Provided support to the team using a servant leadership style and leading by example.
• Worked in a hands-on manner, consultant model and coaching manner with the teams as needed.
• Delivered introductory training and continued learning workshops for teams, stakeholders, and leadership.
• Coached teams on common development practices, Service oriented environments, and Agile practices such as Test-Driven Development, refactoring, Continuous integration, Pair programming, etc.

Confidential, Houston, TX

Consultant - Project Manager

Responsibilities:

• Led software implementation and the migration of a project management portfolio to an updated, more efficient management portfolio system. Created value added deliverables that increased the scalability of the platform.
• Planned, scheduled, tracked and managed project timelines, milestones and deliverables.
• Coordinated with other team members to identify scope of work, schedule, and budget requirements. Participated in resource planning and management needed to achieve project goals.
• Monitored and facilitated the progressions of projects through administrative direction to ensure projects are completed on schedule and within budget.
• Delivered effective methods and practices for managing and resolving impediments.
• Helped team and individuals to clarify goals and actions to achieve them using diverse coaching techniques
• Facilitated project status meetings and communication between functional groups.
• Served as a data migration consultant in support of healthcare data and account project management
• Proactively managed changes in project scope, identify potential crises, and devise contingency plans
• Managed data migration efforts, process and time line for large enterprise accounts.
• Coached teams on different approaches to code, design, and testing in a heterogeneous technology environment e.g. JavaScript MVC, HTML, CSS, and Java/ J2EE.
• Coach/Mentor clients, work on projects both independently and as a team member, and lead teams of less experienced consultants and/or clients to successful project delivery
• Identified and implemented key improvement projects in order to improve quality, reduce cost, increase productivity and reestablish accurate capacity by reducing virtuous waste i.e. scrap, rework, etc. resulting in significant business savings and efficient work flow.
• Led a team of over 25 employees both junior and senior analyst, in adopting the culture of Continuous Improvement throughout organization and driving measurable business process improvement.

Confidential, Houston, TX

Project Manager

Responsibilities:

• Managed a cross-functional highly visible project for sales and expansion with co-located and non-co-located team.
• Overhauled sales process, systems and training to achieve campaign goals, hitting targets of 15% revenue increase annually.
• Developed strategies and business for the firm by building corporate relationships with customers and the industry/market leaders.
• Identified "bottlenecks" and implemented new and improved processes and policies.
• Coached, trained and supported 3 subsidiaries in West Africa by overseeing 15 engineers in M&A which resulted in 15% growth in revenue.
• Reviewed VOC and designed/implemented ways to improve the processes and customer service levels, which increased the satisfaction rate from 80% to 90%.

Confidential, Houston, TX

Project Manager

Responsibilities:

• Facilitated the end-to-end demand management process for incoming demand, including work effort estimation, portfolio implication assessments, capacity management, prioritization, demand intake, and release management
• Developed, and promoted the benefits and adoption of new/improved processes to mature the project management discipline and the PMO
• Managed site-specific scope, analysis, project and implementation management, delivery and data migration from legacy system to new policy processing and billing system.
• Prepared presentations for communication delivery between business management, steering committee, site staff, IT, and project leadership team.