SUMMARY:

• Profit and Loss Analysis Budgeting and Cost Control Business Process Optimization Financial Management
• Project Management Decision and Risk Analysis Process Improvement Analysis Team Leadership and Training
• BJECTIVE: Experienced AML/KYC/Onboarding Compliance Officer with experience in international trade, government, non - profit and financial services looking to secure a position.
• Experience in engaging, managing and working to directly improve the activities of a financial department for an organization by determining the financial value and structure through strategic analysis of company’s budget and managing the overall forecasting system cycle from both a compliance standpoint as well business processes.
• Possess technical proficiencies with office computer software, including MS Office Suite, MS Exchange, HTML and much more.
• In-depth knowledge in the processes, policies, standards and tools that consistently define critical organization data as a single point of reference.

PROFESSIONAL EXPERIENCE:

Confidential - Boston, MA

Senior Account Manager/Operations Manager

• Managing over 55+ employees: Middle Management, Dispatchers, Sortation Associates, Drivers, and Shift coaches
• Responsible for Southern California Logistics, sorting, packing, and delivery
• Annual budget, scheduling, financial projections, logistics modeling
• Managed the infrastructure and other processes for international marketplaces; drove best practices and addressed the unique challenges of doing business in international locations, and directed the aspects of strategic planning, operational execution and compliance of federal and company policies and regulations
• Processed and maintained proactive reports that reduced and prevented future credits; provided recommendations on system enhancements that would improve efficiency and accurate resolution of issues.
• Improved financial systems by studying current practices; designed modifications and recommend controls.

Confidential - COLUMBUS, OH

Operations, Compliance Investigation Officer, Associate

• Evaluate client AML/KYC risk, including identifying key issues and related mitigants, conducting independent research, verifying appropriate risk profile, and making independent risk assessment recommendations; liaise with legal, compliance, credit, and operations groups as needed to ensure a robust risk analysis and assessment.
• Partner with Bankers to collect, analyze, and validate all appropriate due diligence and onboarding documentation provided by the client; utilize knowledge of AML/KYC policy to independently identify missing or insufficient client due diligence information.
• Write and prepare well thought out and concise due diligence commentary that demonstrates a fulsome analysis and assessment of AML/KYC risk and outlines sound recommendations to the client coverage team.
• Manage AML/KYC-related KPIs (key performance indicators), ensuring consistency in quality and completion.
• Handle quality control issues related to client due diligence and partner with Bankers to resolve accordingly and escalate them as needed to executive management.
• Ensure client data and supporting documentation is appropriately recorded and stored on proprietary system

Confidential, California

Operations Manager

• Synthesized personnel, management, and operation disciplines to meet organizational requirements and align goals with organizational values and visions.
• Manage a team of 12+ employees and promote excellence and motivation toward top-level performance. Developed merger proposal with Jetfuel Technologies, LLC to form new entity, “Kandu Global Jetfuel Tech, Inc. ”
• Identified objectives, organized needed resources, and directed operational efforts towards achieving stated goals.
• Developed, prepared and managed Forecasting Reporting and prepared, and organized financial statements, and budget planning.
• Experience in responding to third party litigation and unemployment claims: Experience in administering compensation programs Experience in administering a company's corrective action process: Experience in delivering formal class room training
• Resolve general Associate Relations issue including conducting employee relations investigations and fact finding; administer company's correction action process in partnership with DC HR Mgr; assist with unemployment claim information and unemployment hearings 10% Identify breaches of culture/values that impact the work environment; interpret and provide guidance on corporate policy 10% Assist in the communication and enrollment process of employee benefits programs.
• Analyze HR reports, identify opportunities/trends, propose action plans; Assist line mgt. with HRIS program related training and transaction support. Supported training initiatives and assists HRM in delivering training Assist in the selection of leadership position.

CACI - ARLINGTON, VA

Operations Process Analyst/Management Consultant, Principal

• Primarily managed the strategy, structure, and operations of the organization from the identification and recommendation of change, with knowledge of additional resources that implemented solutions. Prepared reports, documented business processes, identified and monitored progress through performance metrics and built internal capabilities to perform reconciliation and data validations.
• Prepared budget execution reports and financial statements and coordinated with management in the compliance of Sarbanes Oxley.
• Developed processes that ensured that FACTS account balances for budget execution reporting and program planning were reconciled and validated, and the financial/budgetary information was consistently reported.
• Analyzed transaction errors and backlogs, which determined if errors were system or process related; initiated remedial actions that re-engineered the process or work that defined required system functionality enhancements.

Confidential - WASHINGTON, DC

Operations Financial Manager, VP/Officer

• Managed the infrastructure and other processes for international marketplaces; drove best practices and addressed the unique challenges of doing business in international locations, and directed the aspects of strategic planning, operational execution and compliance of federal and company policies and regulations.
• Worked with AML Treasury and prepared defense budget execution reports and financial statements.
• Assigned to Top Secret classified projects and documented military economic processes, and identified the defense economic capabilities of various nation-states and their system requirements
• Participated in various military economic subject matters and worked with collectors as an analyst to produce final intelligence deliverable/product.
• Coordinated various project regarding international economic security with the Department of Treasury and projects with the Department of Commerce and the Department of State.
• Conducted research on the markets in energy, telecommunications, arms sales, and defense budgets, and ensured appropriate knowledge for interactions and consultation with clients.

Confidential - COLUMBIA, MD

Financial Manager/Business Analyst

• Built internal capabilities that performed reconciliation and data validation and ensured compliance with internal security control measures and procedures.
• Assigned to Top Secret classified projects and documented business processes from identifying the business and system requirements.
• Developed, authored, and presented power presentations to senior management and C-Suite executives.
• Provided technical writing services to clients and educated them on the business viability and national security needs; supported continued funding of projects under our management.
• Compiled, entered, and processed information on interactions with users in a database, which resulted in comprehensive reporting capability to the client and management.

Confidential, BALTIMORE, MD

Lobbyist

• Served as a representative in tele-services and marketing communications, specializing in membership development and fundraising for national and international associations, political organizations and public policy institutions.
• Supported clients' voice communications requirements areas such as survey research, issues advocacy, coalition building conference and other "one-to-one" relationship marketing campaigns.
• Contacted and conferred with customers and persuaded them to support favorable to client's interest; studied proposed program or service, which determined possible effect on interest of client.
• Consistently achieved top ranking position with noted praises for using “Outside the box” fundraising skills and professionalism.
• Managed high levels of stress and met critical deadlines with creativity, good judgment and an unprecedented initiative to follow through on all projects to completion.

Confidential, WASHINGTON, DC

Intelligence Officer, Imagery Analyst

• Used various tools of imagery analysis primarily on understanding the military leadership, operating tactics, and infrastructure of foreign countries through the interpretation and analysis of imagery.
• Conducted briefings and presentations and prepared writings about intelligence finds and analysis.
• Organized logistical and organizational information gathering; interpreted and articulated its relevance to national security, clients, and supervisors in the intelligence community.
• Acquired and maintained a Top Secret /SCI/CI Polygraph security clearance as required.

Confidential, ARLINGTON, VA

Financial Business Analyst 

• Analyzed transaction errors and backlogs, which determined if errors were system or process related and initiated remedial actions that re-engineered the process or work to define required system functionality enhancements.
• Coordinated activities between internal process owners (Accounts Receivable, Engineering, Marketing, Billing Services, Order Entry and Information Technology) and sales offices; ensured quality problem resolution and identification of process breakdowns.
• Tracked and analyzed billing issues to identify trends; identified processes and procedural breakdowns.
• Worked closely with the process owner to reengineer processes and made decisions on the validity of credit requests; calculated amounts, resolved problems going forward, and identified procedural breakdowns.
• Processed and maintained proactive reports that reduced and prevented future credits; provided recommendations on system enhancements that would improve efficiency and accurate resolution of issues.
• Improved financial systems by studying current practices; designed modifications and recommended controls and wrote improved procedures.

TECHNICAL SKILLS:

Proficient in: MS Office Suite, MS Exchange, Remedy, VISIO, HTML, Java Script, Visual Basics and working knowledge of troubleshooting Xerox and IBM Printers.