SUMMARY

• A dynamic professional currently working as Senior Business Analyst, Confidential with 12+ years of experience in Business Analysis in the areas of US Mortgage Originations, Mortgage Servicing, Core Banking, Retail Liability, Branch Banking Operations, Mobile & Internet Banking and Commercial Lending.
• Black Knight Financial Services (BKFS) Empower and LendingSpace Loan Origination System implementation and configurations experience of 2.5 years with Confidential, Richmond, VA.
• Industry experience of 4.5 years with top Indian banks Confidential in the areas of Core Banking and Retail Liabilities Operation.

TECHNICAL SKILLS

• HP ALM
• TFS
• Rally.
• MS Office (including Visio)
• MS Project 2010.
• Jira 5.2 for Testing

PROFESSIONAL EXPERIENCE

Business Analysis

Confidential

Responsibilities:

• Interact with business users to gather, analyse and document Business & Systems requirements through workshops, interviews and High Level Requirements Document.
• Work with the business architect and other planners to assess current capabilities and identify high-level customer requirements.
• Understand business specifications/requirements, carry out high level requirement discussions with client and create understanding documents, proposals and provide inputs to technical team.
• Perform Gap and feasibility analysis in the existing Functionality.
• Convert the gaps, customer requirements and enhanced features into BRD.
• Identifying options for potential solutions and assess them for both technical and business suitability.
• Identify the business needs of the clients to help determine solutions to enhance existing functionality for already deployed systems.
• Create detailed Uses Cases and Functional Specifications Document (FSD) including W orkflow diagrams, data elements and wireframes.
• Participate in transitioning the requirements and use cases to the designers/developers and ensure a clear and complete understanding of the requirements.
• Work closely with developers, testers and a variety of end users to ensure technical compatibility and user satisfaction.
• Review the developed functionality and update necessary review points to the respective developers.
• Prepare Activity list for various Releases and adhere to Release timelines & define scope necessary to meet the objectives.

Lead Business Analyst

Confidential

Responsibilities:

• Requirements Gathering for various Post closing functions - Branch Review, RESPA review, Government Insuring (FHA/V A), MERS, Pend Resolution, Final Docs, Custodian and Conduit.
• Enhancements to Business Cards Directory (BCD) for various post-closing roles in Empower (V 7.0.1).
• Creation of new roles, new BCD slots, viewlocks, work queue filters and enhancement of existing filters.
• Provide access to multiple work queues to existing and new roles.
• Creation of new loan conditions, loan statuses, loan category and enhancement of existing loan conditions.
• Creation of new key dates fields and sections in Post Closing key dates screens.
• Creation of new data validations and loan conditions for HMDA regulations.
• Creation of new work queue filters and enhancement of existing work queue filters (LB03)
• Manage users, roles and access levels (MU02 and MU03 screens)
• Creation of new loan conditions (LC01) and enhancement of existing loan conditions.
• Creation of new fields (WB06), rows (WB05) and sections (WB04) in Web Browser set-ups.
• Add and Update Data Partitions (RA01) and View Locks (DM11)
• Create new data elements in DM03.
• Creation of new Document Package builder for various post closing functions using DPD.
• Creation of User Stories in TFS and slotting for various sprints.
• Creation of Configurations maps and Technical Design Document (TDD) and perform unit testing.
• Provide demo to business users with post configuration changes and seek business sign-off.
• Perform config validations in Pre-Prod and Prod.

Lead Business Analyst and Project Manager

Confidential, Atlanta, GA

Responsibilities:

• Provide end-to-end implementation of Trader Desktop module of Loan IQ which would involve requirements management, configuration, custom integration, development, testing and deployment.
• Collect and document business and functional requirements from various stakeholders which would involve business requirements, process flows, functional mapping, and organization structure.
• Support installation and configuration of Misys Loan IQ - Trader Desktop module to enable STRH to perform Loan Sales and Trading on Misys Loan IQ and Misys Trader Desktop.
• Replace the current Genifax solution for Misys Loan IQ by configuring and enabling the Rightfax solution.
• Requirements management and configuration for General Ledger accounting and posting for Held for Investment and Held for Investment portfolio with seamless processing and continuity.
• Requirements gathering for the Loan IQ interface with Enterprise GL to extract general ledger accounting transactions.
• Gather functional requirements and development for Interface development and implementation for Moody's, S&P Rating and Trader Marks.

Lead Configurations Business Analyst

Confidential

Responsibilities:

• Currently working as Configurations Analyst for BKFS LendingSpace product in US Mortgage Originations - Correspondent channel for Confidential under Employer-Vendor-Client model.
• Earned business worth quarter million USD by setting up offshore team in FY
• Translate business requirements to configuration requirements and create configuration maps.
• Create, enhance and update business rules for Products (FHA, VA, Conventional, Key, Select Advantage), Pricing and Eligibility based on seller guide.
• Perform configuration UI changes in UAT and Production environment.
• Participate in Product & Change Management initiatives to enhance existing product features
• Create/review Change Control documents and obtain approvals from Change Control Board
• Maintain Configuration Setups as assigned and ensure all environments are in sync
• Maintain Configuration Tracker documentation for assigned setups
• Prepare configurations validation plans and perform validation.
• Perform defect analysis and provide a feasible solution.
• Triage and resolve defects resulting from configuration change requests.
• Provide support to the FIT and CAT testing teams.
• Support Release Planning and Production releases.

Business Systems Analyst

Confidential

Responsibilities:

• Perform Data mapping of 5000+ fields of legacy system with the new Originations system- BKFS Empow er for Retail channel and System of Records.
• Perform Data mapping of 1500+ fields of legacy system with the new Originations system- BKFS LendingSpace for Correspondent channels and System of Records.
• Perform Data mapping for 1500+ data fields of System of records with 24 downstream applications.
• Create Systems Requirement Specifications document for 24 downstream applications, conduct peer reviews of SRS and requirements walkthroughs with project team and project stakeholders.
• Serve as the conduit between the business stakeholders and the development team.
• W ork closely with the technical analyst and solutions architect by providing business information around legacy and target systems.
• Ensure traceability of the business requirements throughout the life cycle
• Translate business requirements into detailed systems requirements specification (SRS) document, create use cases and process flow diagrams.
• Create/review Change Control documents and obtain approvals from Change Control Board
• Liaison with Product vendor, Business, Development and QA team for functional discussions and drive issue resolution.
• W ork closely with the on-shore / off-shore development teams and testing teams
• Recreate defects raised by testing team and triage the defects with business and vendor
• Maintain ALM as system of record to track requirements, change requests and defects.
• Maintain Project artifacts as required by the client's SDLC process.

Business Process Analyst

Confidential

Responsibilities:

• Liaison with various business and delivery stakeholders to analyse business process in Mortgage Post­Closing area.
• Facilitate process workshops, document information elicited by interacting with business users and from business requirements documents
• Create Business Process Maps and System Process Maps in Mortgage Post-Closing area using MS Visio.
• Create associated system interfaces mapping document, data flows document and reports.
• Perform business process re-engineering and suggest ways for process improvements and automation.
• Lead process redesign workshops and present new process designs to stakeholders for development..

Business Systems Analyst

Confidential

Responsibilities:

• Worked as Systems Analyst for proprietary Mortgage Originations & Fulfillment system.
• Create High Level Design Documents (HLD) for various enhancement proj ects.
• W ork closely with developers to create Low Level Design Documents (LLD)
• Collaborate with testing team to prepare Functional Test Cases and Test Plans and its review.

Business Analyst & Product Owner

Confidential

Responsibilities:

• Played the role of Business Analyst for Infosys' homegrown product in Mortgage Servicing named Confidential .
• Created FSD, HLDs and Test scripts in the areas of US Mortgage servicing and REO.
• As a Product Owner, created Featurelist of 175+ features to enhance the product for better operability, flexibility and marketability.
• Suggested and implemented various product enhancements and prepared product roadmap for Confidential .
• Involved in conceptualization, business case development and assisted in Proof of concept creation for Rules engine and I-Padification for Confidential .
• Liasioned with the Pre-sales team to respond to RFPs and RFIs, created collaterals like casestudies, capabilities and credentials document.
• Liasioned with Sales team to create Marketing scripts, Marketing videos and Interview scripts.
• Collaborated with Testing team in Preparation of Functional Test Cases & related Test Plans and its review.
• Created User Acceptance Testing (UAT) scripts and user manuals for enhanced product functionalities.