eCommerce Business Analyst/Product Owner Consultant Resume

PROFESSIONAL EXPERIENCE

eCommerce Business Analyst/Product Owner Consultant

Confidential

Responsibilities:

Serving as an eCommerce Business Analyst/Product Owner liaison between Business and IT groups on a major multi - phase eCommerce platform system build, development and implementation project.
Managing numerous business and functional tracks for development including platform migration/integration, Commerce Foundation, and Buy.
Conducting business and functional requirements gathering, review, analysis and prioritization. Writing epic/user stories capturing requirements and providing wireframes and ADA compliance items.
Platform requirements covered include desktop, mobile web, IOS, and Android. Prioritize and manage program increment deliverables.
Prioritize and assign items to product backlog for development to complete during project Sprints.
Using Agile/Scrum business process methodology.

Business Analyst Consultant

Confidential

Responsibilities:

Independent business analyst consultant offering services including special project and product management using Agile/Scrum business process methodology, business/functional requirements gathering, epic/user story writing, business case analysis modeling and business plan documentation development.
Serving clients as liaison between IT and Business groups on system development projects, and eCommerce application projects, defining business requirements, writing user stories, identifying and working on process improvements, and conducting user testing.
Manage documentation preparation and delivery, reporting and conducting data analysis. Work has focused on ongoing upgrades to client’s eCommerce online business unit system functionalities to better serve end customer experience with improved features, digital product display page clarity and easier customer order submissions.
Managed implementation and launch of recurring annual digital product presentations for special sales, and annual new product implementation. Also offering technical support contractor services that include managing client outsourced eCommerce product data management services (building online client product display page content for client e-commerce products being offered on associated retailer websites); developing customized software application products and management tools development (based in Microsoft Software Applications, primarily Excel, SQL, Access, Project) that focus on operations analysis, data management and planning tools, and sales support management tools.
Responsibilities are targeting customers, presenting services and products, identifying customer requirements, developing proposals, pursuing sales and managing products/services development and implementation.

Business Analyst

Confidential

Responsibilities:

Two contract positions in the Online Business Unit responsible for managing online vendor eCommerce product page content build, and general operations support including OHNO report processing.
Systems experience gained in SPIN, IMA, JIRA, Vision and Business Objects.
Experienced in working with Sears vendors. Experienced in generating operations reports, interacting with all departments in the online business unit and the overall operations flow at Sears.

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