Product Analyst Resume Raleigh, NC - Hire IT People

SUMMARY

Experienced project manager/product analyst in the healthcare and technology space working with scrum teams in an agile environment. Detail - oriented with client-facing experience with an interest in social impact, diversity & inclusion and human resource management.

TECHNICAL SKILLS

Software: Confluence, Outline, MS Office Suite

Operating Systems: Microsoft Windows, Apple MacOS & iOS, Microsoft Windows 10

Tools: Aha Roadmapping Tool, CA Agile, OmniGraffle, Adobe, OpenAir, GitHub, Jira, Slack, Flowdock

PROFESSIONAL EXPERIENCE

Confidential, Raleigh, NC

Product Analyst

Responsibilities:

Acted as an agile practitioner working in an agile work environment, managing and coaching teams for successful delivery of web application enhancements
Facilitated scrum ceremonies such as; daily stand-up, sprint planning, PI planning, backlog refinement, and retrospectives
Collaborated with Business Analysts and Product Owners to build and refine product backlog within given sprints
Monitored and communicated Agile performance metrics; burn-down rate, velocity and capacity, and traditional project management status and deliverables
Created documentation and content management for web application in the requirement gathering and analysis phase of SDLC

Pro duct Specialist

Confidential

Responsibilities:

Performed as a project manager managing up to 5 projects consisting of 2-5 data scientists
Supported client and technical team integrations to capture milestones, drive delivery of requirements and meet deadlines
Engaged in client conversations to understand business needs to effectively communicate the goal and overall delivery of project to technical teams

Product Analyst

Confidential

Responsibilities:

Collaborated with developers of claims business rules engine to ensure proper delivery and build for users
Partnered with Product Owners to gather requirements for UI enhancements of the Claims Rule Portal
Provided feedback on product direction, gaps, and technical constraints to product owner
Prioritized and maintained the product backlog by developing requirements, product features, and user stories
Created requirements and UI features to provide support for technical and non-technical users

Product Manager

Confidential

Responsibilities:

Hosted daily discovery calls conducting market research to understand customer needs and goals
Facilitated discussions gathering business needs and requirements to roll-out Aha, road mapping tool across Optum
Supported the standardization of the Aha Rollout short- and long-term strategies; including demand intake artifacts, processes and procedures, and onboarding materials
Created features and wrote user stories for development of technical chat bot
Leveraged MoSCoW and Kanban approach for requirement gathering and delivery of chat bot