PROFESSIONAL PROFILE:

• BUSINESS CONSULTING | SOFTWARE/RDBMS DEVELOPMENT | ENTERPRISE IMPLEMENTATIONS | SYSTEMS ENGINEERING
• Astute Business System Analysts offering a proven record of success leading all phases of diverse technology projects
• Lean Practices & Management credentials; and computer programming with Commercial lending and Mortgage experience.
• Business strategist plan and manage multimillion - dollar projects aligning business goals with technology solutions to drive process improvements, competitive advantage and bottom-line gains.
• Excellent communicator leverage technical, business and financial acumen to communicate effectively with client executives and their respective teams.
• Expert in agile and waterfall project management methodologies.
• Known for ability to produce high-quality deliverables that meet or exceed timeline and budgetary targets.

TECHNICAL SKILLS:

Tools: MS Visio, WinForms, Collibra, Jira, Ms Office

Databases: Oracle DB s, EDW & CDW, Meta Center, GreenPlum

Software: AS400,Balsamic Mockups,Confluence,HPQC, Informatica Analyst,Jira,MS Office Suite, MS Project,MS SharePoint,nCino,Salesforce

EXPERIENCE:

Confidential

Sr. Business Analyst

Responsibilities:

• Reporting to the Director Data Management, engaged in transforming bank’s current legacy CLOS system into new best in class CLOS system built on nCino platform.
• Ensured as-is data structure and elements were ready for integration with nCino platform
• Identified data consumers, data streams and constructed data models for integrating with nCino.
• Applied & coached team on Scrum and Agile SDLC principles and methodologies
• Conducted data gathering activities, interviews, mapping and modelling to develop the DRD (data requirements document) to capture and preserve As-Is-State
• Facilitated business workshops and functional requirements gathering sessions with stakeholders to develop the BRD.
• Documented and mapped current data with nCino out of the box data objects, and analyzed and performed Fit-Gap analysis to ensure readiness for data integration to new system
• Liaised between organization and service integrator and vendor to translate functional requirements to target state deliverable
• Lead scrum ceremonies and ensured scrum artefacts were recorded, updated, preserved and shared
• Created application data superset inventory, and created data dictionary and glossary and developed a central data repository Meta Center
• Conducted kick off sessions and road shows to identify various data consumers within the business and solicited data requirements to populate into the DRD
• Identified both Upstream and Downstream system consumers, and created work flows and data flow models
• Performed data analysis to dedupe, cleanse, purge, profile, and remediate data elements and mapped elements to the Target state system
• Lead offshore team sessions to cross pollinate, maintain cadence and ensure round the clock work flow
• Cataloged data elements, conducted research to identify data attributes, Data lineage and ontologies, and performed data
• Analyzed data and provided technical guidance and feedback to various teams and departments on best practices and benchmarks for system requirements.
• Created reports, charts and presentations to support business leaders and illustrate business process flows.
• Worked with various business and functional leads, Service Integrator and vendors to provide inputs during JAD sessions
• Assisted Project Manager with daily stand-up calls and conducting one on one workshop with stakeholders to understand their needs.
• Led team of Enterprise Data Warehouse (EDW)analysts in performing data extraction, profiling and integration exercises

Confidential

Business Analyst & Prod Support

Responsibilities:

• Developed, tested, implemented, and managed 67 automated data-intake print, pack, and ship home preservation programs for one of the Big Four Confidential in a SaaS environment.
• Client facing: responsible for leading conference calls and giving demos to current and potential clients.
• Responsible for gathering and documenting complex business requirements from clients, and converting requirements into upstream and downstream work items across various internal and external teams to ensure successful program functionality and release/hot-fix deployment.
• Responsible for effectively communicating project requirements to 3rd party vendors and monitoring progress and quality of work.
• Responsible for monitoring 3rd party vendor and internal development efforts to ensure projects remain within budget while actively searching for alternative options to save company and/or client capital. Also responsible for reviewing estimates, approving invoices, and obtaining leadership approval for efforts outside of my approval limit.
• Responsible for configuring, testing, maintaining and migrating code/configurations between multiple environments.
• Responsible for building test cases and various testing efforts including SIT, UAT, and regression testing. Also responsible for post release production validation and maintenance.
• Responsible for self and team management in order to meet deployment deadlines, including being able to work remotely for extended periods of time with little or no supervision. This ability to manage and devote additional effort while working remotely during non-business hours enabled our team to successfully meet deadlines when issues arose and/or when projects fell behind schedule.
• Created ‘Utopia’, an Excel based program developed to aid our clients’ ability to track programs, documents, conditional variable logic, loop and elements, as well as field mappings. Utopia is currently used by many of our clients’ business groups including legal, marketing, development, QA, and electronic loan servicing.
• Successfully worked with development to create new sets of logic rules that allowed our system to quickly troubleshoot problem orders which streamlined the exception process and allowed for a better client experience.

Confidential

Business Analyst

Responsibilities:

• Facilitated in implementing a new ERP/CRM system for the Group
• Cross-pollinated to various departments to record requirements and to emulate them in the new ERP/CRM environment
• Conducted SIT/UAT testing of the system
• Provided and support for users, and ensured back end and production support.