SUMMARY:

• 8 years of experience as Robotics Process Automation Developer & Business/Production analyst
• Trained and supervised more than 5 employees’ staff over a 3 - year period to aid RPA production support team build up.

TECHNICAL SKILLS:

RPA Tools: BluePrism, Appian, UI Path

Loan Origination Systems: Encompass, Client Server Empower, LPS Lending Space AS400, Documentum (workflow management tool) and Mortgage Cadence

Methodology: Agile- Scrum & Water fall.

Documentation: Experience in writing project documentation such as Process Design Document (PDD), Solution Design Document (SDD), Business Requirements Document (BRD), Functional Requirement Document (FRD), and Use Case Specifications

Other Technical tools: Working knowledge of AWS & Python

EXPERIENCE:

RPA Developer/Business Analyst

Confidential, Plano, TX

Responsibilities:

• Created RPA structure and team along with production support, designed and developed RPA solutions to accelerate Business processes.
• Implemented End to End Robotic Process Automation (RPA) for 24 processes in Financial banking sector using Blue Prism & Appian.
• Created end to end automation solutions for clients as per requirement which involves feasibility study, designing architecture, development, testing and deployment of automation.
• Worked on Process Definition Document (PDD) step by step keystroke level & Solution Design Document using BPMN & Excel tools.
• Worked on Available Process, Available Resource in Control Room.
• Hands-on experience with visualization tools such as MS Excel, MS Visio.
• Experience in building Corporate application using Appian.
• Experience in extracting, manipulating data, data mapping, Data massaging and creating data sets from various sources like Oracle database, Access database and Excel.
• Worked with database users to ensure alignment to industry data requirements and identify any potential defects or data gaps.
• Create and maintain the documentation for supported applications such as Equator and TRAX.
• Co-ordinate with 3rd Party vendor (Equator) and business to resolve the issue and determine the long term fix by creating PBI/CRS tickets.
• Worked on different module of remedy such as Incident Management, Problem Management(PBI), Change Management(CRQ) and Service Level Management.

Business Analyst

Confidential, Jacksonville, FL

Responsibilities:

• Documented project scope defining stakeholders, scope of project, timeline, benefits, business problem and constraints for all projects assigned.
• Gathered functional and supplemental requirements, defined current and future state, use case documentation (as needed) for all assigned projects.
• Worked on Functional design document to integrate 3rd party company FICO in to Empower LOS.
• Created Risk assessment documents for different Federal Reserve regulations.
• Provided to the end clients on functionality, configuration or setups, integration specifications, and client workflow, communicate information by writing procedure documents and verbal explanations and demonstrations.

System Analyst/Data Analyst

Confidential, Lewisville, TX

Responsibilities:

• Excellent experience with daily scrum calls, burndown charts and user stories using JIRA requirement tool.
• Identified the Use Cases and documented the product requirements and the workflows of the As-Is process and the To-Be process in the textual Use Cases for various modules like Loan Mod, CRM, Reporting, Dashboard etc.
• Creating mock up screen and GUI with the functionality called “Screen Builder” in Mortgage Cadence.
• Worked on ULDD mapping document to map the compass extract fields (Secondary system that is used for pooling and hedging the loans) to ULDD fields. The purpose of this extracts was to pull data from LOS application, save it to ODS database and transform data based on the business need so that data eventually can be transformed in to MISMO standard.
• Created mapping document with Vlookup, hyperlinks to combine 3 different mapping documents, LOS to MISMO, MISMO to Corporate and Corporate to Downstream.
• Worked on Seahawk extract mapping document used on loan polling purpose by Secondary marketing team.

Business Analyst

Confidential, Providence, RI

Responsibilities:

• Performed high level design analysis to build batch and real time interfaces between different systems.
• Data analysis, Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data within the Oracle database.
• Design and customization of SharePoint Lists, Content Types, Workflows, Views, Sites and more with and without SharePoint Designer.
• Created Linked and Unlinked sub reports from the main report by using Crystal Reports XI R2.

Business Analyst

Confidential . Plano, TX

Responsibilities:

• Participated in project planning sessions with project managers, business analysts and team members to analyze business requirements and outlined the proposed solution.
• Worked on gathering requirements for different interfaces like, Fraud guard, Desktop Underwriting, Collateral management service, CoreLogic.
• Excellent experience with AS400 and heavily involved in Data mapping between Old databases AS400 (I-Series) to new database (DB2) in Data migration project.
• Worked on developing different Data Extracts like, Master Extracts, ELI extracts, GL Extracts, HMDA Extracts.

Business Process Analyst

Confidential, Greensboro, NC

Responsibilities:

• Requirement gathering by conducting personal interviews, developing questionnaire, brainstorming, or role playing to get a better understanding of client business processes and creating requirements traceability matrix for tracking the requirements
• Created the current Mortgage insurance process flow and Future Mortgage Insurance Process flow using BPMN tool and did the gap analysis.
• Converted the technical document in to business document for better understanding for SME of backend process.
• Implemented SOA (Service Oriented Architecture), Converted the current process in to small service, which can be called at any point.