Agile Coach, Scrum Master, Product Owner Resume

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

Agile Coach, Scrum Master, Product Owner

Responsibilities:

Used agile frameworks to rollout and manage a robust voice over IP (VoIP) and wireline network with capacity to handle over 40,000 concurrent phone calls and data transmissions.
Product backlog development, product backlog refinement, User Story Mapping and implementation.
Global operations with significant focus in UCaaS/CCaaS telecommunications management and procurement.
Worked with stakeholders and organizations to deliver new products and features.
Negotiated and initiated agile software framework to deliver a temporary Wifi Network for the 2014 Special Olympics.
Advise “C Suite” Executives on Agile Best Practices and Long Term Strategies.

Confidential

Agile Coach & Scrum Master

Responsibilities:

Managed ‘fan zone’, venue Wifi deployment, UCaaS and cloud based solutions for the 2019 Cricket World Cup.
Developed online betting solutions for stakeholders looking to engage the US market.
Ensured Horizon utilized Agile best practices to foster collaboration and communication across various teams.
Implemented BDD/TDD - Best Practices (GML, Cucumber)
Worked with teams between trainings to optimize processes.

Confidential

Scrum Master

Responsibilities:

Set up training and coordinated team activities
Trained multiple Scrum teams domestically and internationally
Coached teams and individuals on Agile/Scrum best practices
Converted waterfall teams to Agile
Helped transition teams to a CI/CD model while implementing Scrum (Nexus/SAFe hybrid model)
Trained teams on TFS (MS Team Foundation Server) & Urban Turtle
Reduced work on bugs from >75% to less than 10% in six months

Confidential

Scrum Product Owner

Responsibilities:

Set up JIRA, Confluence for Workday & Informatica, teams and launched ahead of schedule.
Set up UAT workflow using JIRA with Kanban
3 Projects simultaneously (Workday, Data Warehouse, Mobility)
Used a variety of Scrum and Kanban (for UAT)
Implementing Agile best practices and training team members
Transitioning and coaching teams from Waterfall to Agile
Implementing TDD, BDD best practices (GML - Gherkin)

Confidential

Scrum Product Owner / Jira/Confluence Admin

Responsibilities:

Built out and delivered A-Z Wifi Services/Networks with focus on network migrations and UCaaS cloud based solutions for sports and entertainment venues.
Engaged Stakeholders (Professional sports teams, leagues and Universities on ROI models, real time analytics and customer engagement via Wifi access in stadia and temporary venues.)
Prepared solutions for the 2014 Special Olympics held in Princeton NJ utilizing Agile frameworks.
Successfully deployed Wifi access for 15 fan zones at the 2015 Rugby World Cup held in England and Wales.
Established channel partnership solutions with Samsung, Meru, Xirrus and Ruckus Wireless.
Key driver/”hunter” in building Horizon UK office with Rugby World Cup contract, Wembley Stadium Wifi build out/RFP and various advanced discussions with senior level decision makers with professional football and rugby clubs.
JIRA Administrator & configuration expert (+Tivoli Maximo)
Implemented TDD/BDD, introduced GML (Gherkin)