SUMMARY

• A detail - oriented Senior Business Analyst/ Business System Analyst with experience in the Software Development Life Cycle (SDLC), using both waterfall and Agile-SCRUM iterative development methodologies in various projects and environments
• Experience in working with pharmaceuticals, healthcare, and government consulting industries
• Experience with data analysis, business process mapping, use-case diagrams to document functional requirements
• Strong knowledge of CMMI, GDP, GMP, FDA CFR 21 Part 11 Compliance, 508 Compliance and Quality Assurance (QA) Standards
• Experience in Salesforce CRM and AWS
• Experience creating test plans/cases and performing system testing
• Working knowledge and experience of relational database management system (RDBMS), strong skills in developing SQL queries for data analysis and data validation
• Strong skills in defining concise documentation including product business requirements, system requirements, user stories, acceptance criteria, use cases, and requirement traceability matrix
• Expertise in facilitating and coordinating Joint Application Development (JAD) sessions, Joint Application Requirement (JAR) sessions, with exceptional inter-personal and conflict resolution skills
• Knowledge and experience with agile techniques and continuous integration
• Maintain and review Change Requests (CR) and related documents for the CR
• Exhibit strong analytical ability during functional testing, regression testing and user acceptance testing (UAT)
• Strong written and oral communication skills, with the capability to present and articulate complex concepts
• Experience facilitating requirement gathering sessions and design reviews

PROFESSIONAL EXPERIENCE

Confidential, Arlington, VA

Sr. Agile Business Analyst/ Consultant

Responsibilities:

• Act as the liaison between client, development teams and support teams
• Work closely with stakeholders or clients to understand business and client requirements and implement processes to meet those needs
• Define detailed stories with applicable acceptance criteria in collaboration with the Product Owners and technology team
• Assist with product backlog grooming and sprint planning
• Elaborate software requirements specifications for new, enhanced and retired applications
• Assist the Product Owner with user story prioritization before the sprint planning meeting
• Perform demos for the stakeholders of new functionality that was created in the current sprint
• Interact with business owners, and Subject Matter Experts (SMEs) to develop use cases, and business process mapping diagrams for functional specifications
• Ensure that all artifacts complied with corporate SDLC policies and guidelines
• Provide guidance to project managers, business owners, development team and SMEs to resolve outstanding issues and ensure action items are taken in the review meeting
• Facilitate defect review meetings involving all stakeholders to review defects, identify severity and set priorities as per client requirements, ensuring accuracy and conformity to deadlines
• Participate in development of training materials for new technology and organize user training
• Perform task decomposition, delegate tasks and monitor project milestones using SharePoint

Confidential

Business System Analyst

Responsibilities:

• Analyzed and documented business requirements with the appropriate business leaders/stakeholders and worked with developers and team leads to translate user needs into functional specifications
• Facilitated requirement-gathering work sessions and document findings into a traceability matrix
• Reviewed, analyzed, and managed system and user requirements from business users
• Worked with the business and technical teams to clarify functional requirements
• Documented detailed proposals, functional and data business requirements, process flows, use cases, information needs, test scenarios, and obtain functional design specification approvals
• Assisted in validating FDA CFR 21 Part 11Compliance testing
• Tracked bugs and ensured issues were resolved before going to production
• Collaborated with business and technology leads to identify the appropriate data for testing, and prepared that data for the test cases
• Documented product backlogs and user stories, guided by acceptance criteria and obtained documentation signoff
• Conducted Joint Application Development (JAD) sessions with stakeholders throughout SDLC to resolve open issues
• Ensured that all documentations complied with corporate SDLC policies and guidelines
• Worked with the QA and testing team to help with reviews on test plans and test cases for functional and integration testing
• Maintained the requirements traceability matrix to track requirements coverage
• Documented any issues or defects and eventually got the sign off from the right parties
• Manually verified the validity of failed test cases
• Performed positive, negative and black box testing on applications
• Designed and developed test scenarios and test cases based on business requirements, technical specifications, and use cases
• Maintained standard documentation to comply with CMMI standards
• Assisted in weekly status meetings with development team, QA manager, clients, and developed meeting minutes
• Acted as primary liaison to QA team, and performed UAT

Confidential, Herndon, VA

Requirement Analyst

Responsibilities:

• Managed the UAT process by performing test case validation, and obtained business approvals on UAT for scheduled deployments
• Conducted QA testing to ensure product meets requirements
• Participated in change management activities including troubleshooting, investigation, and documentation
• Communicated with the business owner and with different levels of management to identify requirements, use cases, and to develop functional specifications
• Developed use cases, use case diagrams, and activity diagrams, to define system functionalities as per business requirements
• Involved in developing and maintaining requirements traceability matrix
• Performed gap analysis on the present system and documented the enhancements to meet the end state requirements of the system
• Conducted JAD sessions to communicate and manage expectations with the business users and the feature content team
• Used SQL to conduct data validation, and data analysis
• Actively liaised throughout the project between end users, development team, and QA team to address system issues and identify the appropriate solution