Summary:

• More all Seven years of professional experience as a Business System Analyst in Finance/Banking Domain.
• Extensive experience in analyzing and requirements gathering and writing system functional specifications including use cases.
• Strong subject matter expertise in Investment/Retail banking, financial statements, cash flow, financing structures, Foreign Exchange FX Risk Management, Capital Management, Asset Data, Fixed Income, Portfolio Analysis, Stock Valuation, Capital Structures and Budgeting, Value Based management. Worked extensively with Microsoft Excel Macros, VLOOKUPS, and Pivot Tables . Proficient Microsoft Word, Power Point, Access and Lotus Notes. Extensive experience on Mobile/E-Banking solution.
• Excellent in Developing and evaluating business process Models.
• Proven success as a business analyst through the years, providing a well-balanced understanding of business relationships, business requirements, and technical solutions.
• Deep understanding of enterprise data warehouses.
• Solid experience in Mobile Banking implementations
• Strong experience in RUP Business Modeling process.
• Expertise in UML class diagrams, object diagrams, GAP Analysis, use case diagrams, state diagrams, sequence diagrams, activity diagrams, and collaboration diagrams as a business analysis methodology for application functionality designs using IBM's Rational Rose.
• Well versed with client server environment and tools like SQL Loader, UNIX shell scripts and TOAD
• Used Query Analyzer, Execution Plan to optimize SQL Queries.
• Extensive experience in conducting Market Research, Feasibility Studies, Data Analyses, Data Mapping, Data Profiling , Gap Analyses, Risk Identification, Risk Assessment, Risks Analyses, and Risk management. Extensive experience in conducting Market Research, Feasibility Studies, Data Analyses, Data Mapping Gap Analyses, Risk Identification, Risk Assessment, Risks Analyses, and Risk management.
• Experience in various programming languages SQL, XML and operating hardware and software applications including TOAD, Crystal Reports, Oracle Discoverer, Query Analyzer and SQL Navigator.
• Strong experience in conducting User Acceptance Testing UAT and documentation of Test Cases. Expertise in designing and developing Test Plans and Test Scripts.
• Proven success as a business analyst through the years, providing a well-balanced understanding of business relationships, business requirements, and technical solutions.
• Professional experience in business analysis, operations management and development, design, documentation and testing.
• Excellent Analytical, methodical, and resourceful approach to problem solving, identifying and documenting root causes and corrective actions to meet short and long term business and system requirements.
• Demonstrated ability to identify root causes of problems, consider both the long and short-term impact of proposed solutions and develop workable solutions. Ability to manage Multiple project tasks with changing priorities and tight deadlines. Ability to work well in a team. Open to Team related tasks, team meetings, team interaction and conference calls.
• Demonstrated ability to work well with a wide variety of people at various levels, foster cooperation and collaboration among individuals in the work unit, help team resolve conflicts constructively and ability and willingness to communicate when help is needed. A Self starter with a positive attitude, willingness to learn new concepts and acceptance of challenges.

Technical Skills:

Software/Hardware:

OOAD OOA/OOD , RUP, UML, SDLC, Waterfall, QA, WAP, CVS, TEAMMATE, MS Access, SQL Server, MySQL, PL/SQL, Oracle DBA, DB2. Windows 98/2000/XP, basic UNIX, HTML, basic DHTML, basic XML, MS Office Suite-Excel Macros, Project, Visio, Adobe Photoshop, Flash, Rational- Rational Rose, Rational XDE,Mainfram, DOORS, Cobol, RequisitePro , CaliberRM , Crystal Reports, Wireframe, C, C , VC , VB, VB.NET, C .NET, ASP.NET, Java / j2ee,Sharepoint, Docushare, BASIC, Intermediate level-Visual Basic

Employment History:

Confidential

Sr. Business System Analyst

Provident Financial is a financial service company offering a variety of banking products and financial solutions like personal banking, small business, retail banking, home financing and equity loans, asset management, wealth management, corporate and investment banking and credit card services to its customers. Personal Banking involves opening and maintenance of checking, savings, recurring deposit accounts and personal loans. The web-banking project was developed in .NET environment. It is an online banking application that enables customers to access their checking and savings accounts, and credit card account using the Internet.

Responsibilities:

• Facilitated Joint Requirement Planning JRP sessions with SME's in understanding the Requirements pertaining to Loan Origination to Loan Processing.
• Extracted the Business Requirements from the end users keeping in mind their need for the application and prepared Business Requirement Documents BRD using Rational RequisitePro.
• Reviewed Design Documents, Requirements Analysis Specifications with Project Lead, Business Owners and the Technical Lead. This module included Online Bill Payments, Transfers, Online Bank Statements Check Images, eMail Wireless Alerts
• Involved in the creating the User Interface Specification Document and User Training Manual as per project specification with the help of development team
• Assist the technical team in translating application functionality into application architecture and the production of a System Functionality document
• Assisted to develop the Test Plan, Test Cases and Test Scenarios to be used in testing based on Business Requirements, technical specifications and/or product knowledge.
• Performed Requirement Analysis and developed Use Cases, Activity Diagrams using Rational Rose
• Involved in mentoring specific projects in application of the new SDLC based on the Agile Unified Process, especially from the project management, requirements and architecture perspectives.
• Created and managed Project Templates, Use Case Project Templates, Requirement Types and Traceability Relationships in RequisitePro.
• Incorporated Automated Clearing House ACH functionality for the Private Label Credit Cards for Cash Advance abilities. Conducted Defect Validation using Test Director to screen the illegitimate defects raised by the QA and UAT teams before hitting Development.
• Prepared UML Diagrams such as Activity, logical, Component and Deployment views to assist development and engineering in understanding the requirements using Rational Rose.
• Conducted Functional Walkthroughs, User Acceptance Testing UAT , and supervised the development of User Manuals for customers.
• Maintaining SQL Script for creation of Database Objects using VSS Visual Source Safe .
• Various versions of the documents generated during the project were maintained and managed using Rational ClearCase and performed defect tracking using Rational ClearQuest.
• Tested the final application for Usability testing to verify whether all the User Requirements were catered to by the application.

Environment:

VB 6.0, Oracle, VBA, Windows, Rational Enterprise suite, Java /J2ee, MS Office, MS Visio, MS Project.

Confidential

Sr. Business Analyst

The OBC is an Online Banking Centre solution. It provides commercial and retail banking services, as well as national middle-market commercial lending products, equipment leasing and finance, full service small to mid-ticket equipment leasing and consumer lending products. Project was to develop a automated system that would support and enhance the straight-through processing of commercial loans from point of sale to post-closing.

Responsibilities:

• Worked with the business users and with different levels of management to identify requirements, use cases and to develop functional specifications.
• Review Commercial loan documentation to ensure enhancements are meeting the proper audit standards.
• Developed a new Credit Card application which was all automated and replacing existing system
• Wrote Test Cases in MS Excel for user registration, access to training material, and activity log-in, reviewed the test cases and finalized. Responsible for defining and designing commercial lending loan approval process which resulted in data collection and analysis compliance
• Developed UML Use-Cases and Use-Case diagrams after accessing the status and scope of the project and understanding the business processes using Rational Rose. Facilitated Joint Requirement Planning JRP sessions with SME's in understanding the Requirements pertaining to Loan Origination to Loan Processing.
• Integrated Requisite Pro with Rational Rose to provide all teams visibility and maintain traceability among requirements, use cases and change requests.
• Managed all the requirements effectively and made them available to all team members.
• Authored Data Flow diagrams, Sequence diagrams and Business models
• Created requirements analysis and design phase artifacts using Requisite Pro, activity diagrams and Sequential diagrams.
• Implemented Front End to a Fixed Income Derivatives Trading System, including trade blotter and interfaces to risk management, accounting, and middle and back office.
• Created use-case scenarios and storyboards in MS Word and MS PowerPoint for better visualization of the application and managed them using Rational Requisite Pro.
• Wrote Test Plans in MS Word for Manual Testing, System Testing, Integration Testing, Performance Testing, Regression Testing reviewed their consistency with the business requirements.
• Coordinated activities with project manager and various other teams using MS Project.
• Supported User Acceptance testing UAT and collaborated with the QA team to develop test plans, test scenarios, test cases and test data to be used in testing, based on business requirements, technical specifications and/or product knowledge. Planned and defined system requirements to Wire Frame with Use Case, Use Case Scenario and Use Case Narrative using the UML Unified Modeling Language methodologies.
• Interacting with the developers to report and correct bugs.
• Prepared detailed reports of the Bugs, Pass-Fail report, Comparison Chart

Environment:

Windows XP, Oracle/SQL Server 2000, SQL, MS office, Rational Rose, Rational Requisite Pro, OOAD, .Net, Test Director, ClearCase, UML, Rational Suite, MS Visio, MS Project

Confidential

Business System Analyst

The aim was to implement a third party system that enables new 2-way channel between mobile phones and the bank. The System supports any mobile phone's existing software and standard capabilities - including messaging, mobile Web and client applications. The system seamlessly and securely integrates with the back-end systems without requiring any new software on mobile phones - enabling customers to directly access their accounts and giving banks direct access to their customers. The customers can Access balances, transaction history, conduct transactions such as fund transfers, receive and respond to 2-way alerts for low balances, check overdrafts and questionable account activities, actively participate in fraud mitigation by verifying the legitimacy of mobile transactions and securing online transactions with out-of-band, multi-factor authentication, Pay bills, and reach a customer service representative without waiting on hold.

Responsibilities:

• Coordinated with the business partners in conducting the UAT User Acceptance Testing.
• Closely involved in defining project scope and identifying discrete enhancement efforts as individual tasks or sub-projects and prioritizing them.
• Responsible for analyzing and translating business requirements for the development of business rules and system rules for Retail banking. Performed in-depth analysis and gathered business requirements for clients website redesign project
• Documented existing business process using UML based activity diagrams.
• Analyzed web site usability using data gathered from the existing website.
• Followed Iterative approach for the enhancement effort and divided the requirements in two phases for phased development as suggested in the RUP .
• Acted as a liaison between stakeholders: National City user Experience Developers, Business Users and managers, from business side, and software development team to gather requirements.
• Developed Prototypes and conducted requirement walkthroughs with technical team to communicate requirements to them.
• Worked with FAs and RAs to conduct Credit Risk Measurements like calculation of RWA Risk Weighted Asset . Conducted UAT to confirm that all derivative products can be successfully processed through stages of the trade life cycle
• Worked closely with UAT Team with the business users and took sign off
• Coordinated usability workgroups for the re-designed site prototypes, conducted feasibility study and performed impact analysis for proposed enhancements.
• Documented Requirement Traceability Matrix in Excel sheet for traceability of requirements through test cases.
• Very closely involved in all phases of SDLC from gathering requirements to testing.
• Created User Acceptance Test Plan and coordinated UAT for the site redesign project
• Used Cognos BI for operational reporting.
• Worked closely with developers for analysis of the application.
• Created test plans/scripts and performed UAT

Environment:

Load Runner, Windows NT /2000, SQL, MS Word, MS Excel, Ms-Visio, Cognos BI, MS Project, Clear-Quest, Rational Test Manager, Lotus Notes R6 client, Notes SAS.

Confidential

Business System Analyst

Confidential is one of the largest insurance companies dealing in commercial as well as personal lines of insurance. Liberty Mutual offers a comprehensive array of property and casualty insurance products along with loss prevention, risk and disability management services. The project was to automate the claims processing systems and enhance the CRM by providing real time monitoring for its auto insurance division

Responsibilities:

• Worked as a business analyst to build Strategy Web application for financial statements and inspections
• Identified, researched, investigated, analyzed, defined and documented business processes.
• Successfully managed a large scale project from requirements gathering through implementation to automate the assembly and mailing prep for Homeowners, Automobile and Umbrella policies to Insureds, Agents and Lien holders.
• Very strong knowledge of Commercial lines Property and Casualty Insurance including both policy and claim processing and reinsurance.
• Responsible for the development of a Data Warehouse for personal lines property and casualty insurance.
• Served as a liaison between the business team and the technical team by identifying, understanding, and documenting their needs
• Provide customer service and support for Property Casualty risk management needs.
• Designed and developed, Use Cases, Activity Diagrams, Sequence Diagrams, Visio and Business Process Modeling
• Designed and developed Project document templates based on SDLC methodology.
• Conducted user interviews, gathered requirements, analyzed the requirements by using Rational Rose, Visio and Requisite pro - RUP
• Worked extensively with Risk Management, Mortgage Loan Servicing, and Commercial and Residential mortgage, CMBS, MBS
• Mortgage Pre-payment risk, Risk Analytics for MBS, Loan Servicing, Loan Origination, MBS, CMBS, and Secondary Mortgage Market
• Escrow and Reserve Administration, Escrow processing, Escrow Analysis, Non-Escrow Loans Collateral Inspection and Monitoring, Property Inspection, Income and Expense Statement Review, Inspection Report
• Analyzing the existing reports, reporting system
• Maintained on-going technical assistance and provided help desk support to customer's mainframe systems software that included problem determination and resolution. Executed volume/load/acceptance/performance testing.
• Wrote database interface specifications and documented in Data Manager data dictionary
• Utilized detailed knowledge of application features, functions assess scope and impact of business needs throughout analysis.
• Extensive use of MS Office tools like MS Access, MS Word, MS Excel, MS PowerPoint MS Project for data migration in to the CI System Knowledge Data Base in Microsoft Share Point.
• Acted as a resource in understanding how IS carry out business functions and assists in ensuring the timely and effective implementation
• Developed timelines for project delivery, and managed projects and resources to successful completion
• Liaison for projects with other corporate departments, including Executive, Legal and Information Services as well as vendor relationships
• Assisted in development of training materials for new technology and process improvements

Environment

Windows 2000/XP, Microsoft Office SharePoint 2007, Mainframe, Cognos, Rational Requisite Pro, MS Office, SQL Server, MS Visio, MS Project, MS FrontPage 2003, MS Access, Java/J2EE, EDI, Documentum 2.0.,UML.