EXPERIENCE SUMMARY:

• 8 years of experience as a Business Analyst in Banking, healthcare and Financial Services domain with specializations in Portfolio Management, Retail Banking, Investment Banking, Insurance and Wealth Management. Masters of Business Administration from a reputable school in US. Advanced experience in Business Analysis, System Analysis, Requirement Gathering, Change Management and product development. Experience as a Product Owner, Senior Business Analyst and Project Manager across Agile Waterfall models within the financial services industry.
• Accomplished Sr. Business Analyst with 8 years of experience in all phases of SDLC. Effective communicator, excellent team player, quick learner and creative problem solver with fine-tuned analytical skills.
• Experience as a Project Manager in managing a team of 10people through defined project plan, project Status meetings and communication plan. Worked closely with different teams in the project lifecycle to accomplish tasks and meet deadlines.
• Experience working as a scrum master in managing a UI team consisting of developers, testers product owners and implementation analyst.
• Well-versed with all phases of Software Development Life Cycle SDLC using various methodologies like Rational Unified Process RUP , Rapid Application Development RAD , Waterfall, Spiral and Agile.
• Experienced in Business Process Redesign, defining Vision Documents, interacting with stakeholders, understanding user requirements, and articulating them into User Requirement Specifications Use Cases , user stories and managing backlog
• Expertise in identifying and documenting detailed Business Requirements pertaining to Portfolio Management, Performance Reporting, Wealth Management, Online Retail Banking, Product Management and Transaction Processing.
• 8 years of experience in creating Project Specifications, working with development team to continually articulate requirements, performing testing and troubleshooting production issues.
• Sound understanding of Agile Scrum , Rational Unified Process RUP , Waterfall, Unified Modeling Language UML , and Object Oriented Analysis OOA .
• Experienced in Use Case Modeling, Change Management, Project Planning using MS Project and MS Visio, Release Planning and spring planning using TFS.
• Excellent writing skills in preparing Business Requirement Documents, Use Case Specifications, Functional Specifications, System Design Specifications SDS , System Requirements Specifications SRS , User Stories and Workflow Diagrams.
• Experience creating mock-up/prototypes for UI application components using MS Visio and snag-it editor.
• 7 years of experience in Unified Modeling Language UML Diagrams, such as Use Case Diagrams, Activity Diagrams, Class Diagrams and Sequence Diagrams.
• Experienced in writing and organizing user story backlog for the development and QA team using TFS Team Foundation Server in an Agile environment
• Experienced in utilizing Rational Requisite Pro for effective Requirement Management and Tracking.
• Experience with testing and bug logging using HP quality center ad tracking production issues using JIRA
• Known for meeting and delivering Project Deliverables as per the set deadlines, proactive and a Go-Getter.
• Dynamic team player poised to leverage education and professional experience to the benefit of the Project.

Technical Summary:

• Methodologies: SDLC, Agile, Rational Unified Process RUP , Waterfall, Scrum, UML Class Diagrams, Use Case Diagrams, Sequence Diagrams, Activity Diagrams etc. .
• Tools: MS Office Word, Power Point, Excel, Access , MS Visio, MS Project, TFS Team foundation Server , Win Runner, Clear Quest, Photoshop, SharePoint, HP quality center, JIRA and Rational Requisite Pro.
• Languages: Java, C/C , TSQL, PL/SQL Java Script, HTML, XML, .NET, Visual Basic 6.
• Operating Systems: Windows 7/VISTA/XP/2000, UNIX/LINUX, MACINTOSH 8.x, 9.x, 10.x .
• Databases: MS SQL Server 2005 2008, Oracle.

Employment History:

Confidenital

Sr Business Analyst

• Project: Schwab Advisor Portfolio Connect is a portfolio management system that provides instant access to client's portfolio information accessible through an intuitive interface. It is a multi-custodian platform that provides accurate portfolio data, business level customizable dashboards to view and analyze portfolios, billing and revenue management tools, a publishing capability to share reports with clients and several account management tools to organize and customize client accounts and securities. The project entailed working with senior product owners to define the product to make it intuitive for a new user advisor to use the product. This is one of the leading products within Charles Schwab and required each feature to have a well-defined plan.
• Used Agile methodology processes to promote sustainable development by managing sprint backlog, task boards and providing delivery of product in short iterations.
• Conducted and analyzed market research for each feature for the product by analyzing market surveys and identifying project features.
• Worked from the initiation of the product in defining the needs of the advisor by working with the Senior product owner to define the product vision
• Prepared presentations with mock-up screens to show new processes/enhancements for stakeholders to refine the vision and get specific feature based requirements
• Performed gap analysis between As-Is and To-Be requirements to finalize enhancement requirements
• As a Lead Business Analyst, interacting with client Business owner and development team for requirements gathering, scope enhancement. Collaborate with Product Owners to create user stories.
• Project Coordination between different stake holder and client relationship management, both onsite and offshore coordination
• Monitor project progress on sprint basis and status reporting. Conducted scrum meeting for teams to get work status on a daily basis and during release planning.
• Manage end to end User Acceptance Testing process, performed UAT testing and providing subject matter expertise to the teams performing these functions. Completion of user acceptance testing UAT and Production validation with the different business teams, including coordinating testing of changes, creating test scripts, and managing issue resolution through Quality Center and TFS
• Release management, Change Management, sprint Planning and other project management task. Lead the end to end planning and implementation of the project.

Confidenital

Sr Business Analyst

• Project: The project with Florida Blue is an initiative that will replace or enhance business and system capabilities to perform tasks related to reimbursements and provider data management.
• Use Agile methodology processes to promote sustainable development by stakeholder, business owners to manage, sprint backlog, task boards and provide delivery of products in short iterations.
• Partner with business units, project teams and technical groups using storyboards to plan and complete all phases of the development lifecycle. Resolve customer issues and recommend solutions for improvement.
• Drive organizational change and continuous improvement while identifying and mitigating risks.
• Act as a liaison promoting collaborative communication and bridging gaps between business objectives, the user experience, and technical implementation.
• Communicate with clients during venture conceptualization to define scope and outline project methodology and associated deliverables.
• Lead sessions with future users to develop a comprehensive understanding of business processes and document business requirements.
• Develop operational workflow maps that model current and future process workflows including interactions with computerized systems.
• Independently facilitate meetings with diverse individuals at all organizational levels to ensure that developed processes and system functionalities benefit all constituents.
• Evaluate existing business rules, and define future business rules to guide system logic.
• Responsible for project management documentation including project plans, meeting minutes and action items.
• Responsible for coordinating project team schedule to meet participant availability.

Confidenital

Business Analyst

• Worked in the system development life cycle using Agile and Waterfall models. Gathered Business requirements and worked on solution feasibility and implementation.
• Conducted meetings to get an understanding on the high level requirements from stakeholders/business teams.
• Prepared SRS/FRD's from the business requirement document.
• Provided wireframes/mock-ups for specific requirements using MS Visio.
• Developed traceability matrix to keep track of requirements. Provided input and insight of project plan management and monitored progress against plan through SharePoint.
• Worked closely with Development teams to ensure correct interpretation of requirements and design implementation.
• Evaluated design of existing systems to judge their functionality effectiveness and reliability.
• Evaluated/recommend design changes to complex interrelated systems to achieve business needs.
• Ensured that business requirements are complete, accurate and meaningful, are correctly interpreted from a technological standpoint into the required solution.
• Assisted QA team in building test plans and test cases.
• Provided approvals on QA deliverables and application build.
• Conducted BRD and SRS reviews with Stakeholders, developers and QA teams.
• Successfully executed UAT User Acceptance testing/ Business Acceptance testing and resolved open defects.
• Served as a subject matter expert SME to business inquiring about the 3D application.
• Co-ordinated the implementation of the projects by troubleshooting production issues.

Confidenital

Business Analyst/Jr. Project Manager

• Project 1: The project was to launch a new product called the 'Reloadable Teen Card' within the Online Channels for TD Bank called TD GO Card. The TD Go card served the purpose of Money management for teens with parental type controls.
• Project 2: The project was a major initiative of online channels and the project entailed upgrading and enhancing the online account opening application to make it more customer friendly. The enhancements included added security features, convenience of recognizing existing customer through Public site as well as Internet banking and adding funding options to increase the online channels revenue.
• The TD GO card is available for retail purchase for the Teen market. Being the lead BA and project manager on the project, it is an accomplishment to have worked on this product that is launched successfully.
• Worked as a Business Analyst to enhance and upgrade the existing online application.
• Executed the project based on SDLC and Implemented RUP Rational Unified Process as per the project needs.
• Understood the scope of the project through scoping sessions and conducted JRS Joint Requirement Sessions to get a more clear understanding on the stakeholder expectation for the project.
• Gathered Business Requirements upon clearly analyzing the scope of the project.
• Documented the AS-IS and TO-BE business process and presented in the form of Use Case scenarios.
• Worked in MS Visio to prepare UML diagrams like Activity Diagrams, Sequence Diagrams and Work flows.
• Provided a consultative approach through the Concept to the Execution phase of the project.
• Worked with Online channels teams like Experience creation, Web Development, Quality Analyst and Implementation team to co-ordinate timelines and deliverables.
• Provided reviews and feedback on test cases and test scripts.
• Prepared a project plan for the team with assigned tasks and delivery dates.
• Worked on Budget for the project and tracking the overall costs. Presented monthly updates to Line of business through Budget sheet and Project Status Report.
• Worked closely with Project Stakeholders like Project Sponsors and product owners to get tasks completed and signed-off.
• Worked effectively with Off-shore teams supporting development and testing.
• Held Weekly Status meeting to track changes and respond to any project variables.
• Managed a team of 15people to achieve Business deliverables as per the overall project plan.
• Accomplishments: The TD Go card is currently available for retail business by TD bank.
• Environment: MS-Project, MS-Visio, MS-Office, MS SQL 2008, Windows Presentation frame, Gemini, Bug Tracker, Rational Requisite Pro, SharePoint.