SUMMARY:

• Performance - driven Business Analyst with 7 years of experience in Banking and Finance domains
• Certified Scrum Master with hands-on experience in all the stages of Software Development Lifecycle (SDLC) including Agile, RUP and Waterfall techniques
• Extensive experience in Wealth Management, Portfolio Management, Trade Lifecycle and Risk Management
• Strong experience in KYC and AML initiatives including Customer Identification Program (CIP), Customer Due Diligence (CDD), Suspicious Activity Monitoring and Fraud Detection & Prevention
• Sound knowledge of financial concepts within Regulatory Compliance and Regulatory Reporting such as CCAR and Basel-II
• Proficient in executing ‘Gap Analysis’ to analyze and document existing process workflows and evaluate the benefits of new/proposed process workflows
• Excellent requirements elicitation skills and extensive experience in interacting with the stakeholders to gather requirements for various financial instruments including Fixed Income, Equities and Capital Markets
• Demonstrated strong experience in building User stories and acceptance criteria; Assisted the Product Owner in conducting backlog grooming sessions and Planning Poker sessions
• Highly proficient in creating Use Case documents using tools such as SAP Power Designer and MS Word to capture functional requirements
• Proven expertise in creating UML diagrams including Activity diagrams, Use Case diagrams and Sequence diagrams utilizing UML tools such as MS Visio and SmartDraw
• Employed tools such as Balsamiq Mockups and iRise to create wireframes, mockups and UI prototypes
• Validated Test Cases for Integration testing, Regression testing and User Acceptance Testing (UAT); Coordinated user training activities
• Strong experience in collaborating with the QA Analysts for Test planning, Test execution, Issue resolution and Report generation
• Adept at tracking and managing requirements using Requirement Traceability Matrix (RTM) to ensure that the solution is in compliance with business requirements
• Executed medium-to-complex SQL queries for data analysis and data validation
• Administered Change management procedures and conducted Impact Analysis therein to evaluate the level of effort required to mitigate the impacted processes
• Collaborated with Risk & Compliance Officers, Product Managers, Subject Matter Experts and Technical leads to coordinate enterprise wide deployment of AML and KYC solutions

SKILL:

Requirements management tools: JIRA, SAP Power Designer, IBM Rational RequisitePro

Document management tools: MS SharePoint, Confluence

UML and prototyping tools: MS Visio, SmartDraw, IBM Rational Rose, Balsamiq mockups, iRise

Operating Systems: MS Windows 10/7/XP

Test management tools: HP ALM (QC), Microsoft Test Manager (MTM), Rational ClearQuest

Languages: XML, SQL, HTML

Databases: MS SQL Server 2008, MS Team Foundation Server (TFS)

Methodologies: Agile (Scrum), Rational Unified Process (RUP), Waterfall

PROFESSIONAL EXPERIENCE:

Confidential, New York, NY

Business Analyst—Wealth Management

Responsibilities:

• Performed extensive “Gap analysis” of the Wealth Management application to document existing business process flows and derive requirements for the proposed functionalities
• Administered Joint Application Development (JAD) sessions and interviewed end-users to elicit business requirements; Categorized and documented these requirements in the form of user stories and epics
• Collaborated with the Product Owner to conduct story writing workshops; Participated in writing user stories, defining acceptance criteria and estimating the level of effort to complete each user story
• Teamed-up with Subject Matter Experts to comprehend the artifacts within Investment Portfolio Management, Performance Management, Trade Lifecycle and Asset Management including asset allocation, asset diversification, risk & return analysis and cash flow management
• Assisted solution architects to develop technology solutions for the wealth management application and asset classes including Fixed Income, Equities, Commodities and Global Capital Markets
• Gathered functional requirements, analyzed workflows and created narrative Use Cases to develop new process workflows for the Wealth Management application
• Employed tools such as MS Visio and Balsamiq Mockups to create UML diagrams, wireframes and screen mockups to capture functional requirements of the proposed application
• Participated in daily stand-up meetings to assist the Scrum team to prioritize work and resolve technical issues
• Utilized Agile tool “JIRA” for backlog management and created reports for Sprint meetings using Burndown charts and Task boards
• Employed document management tool “Confluence” to ensure efficient cross-functional collaboration
• Collaborated with the Scrum Master in conducting Scrum ceremonies including Sprint planning, Sprint review and Sprint retrospective sessions
• Coordinated with business partners to develop a test plan and conduct User Acceptance Tests (UAT’s) to validate the application
• Collaborated with diverse lines of business to understand the application’s cross-functional impact and devise a mitigation plan
• Executed SQL queries to extract data from the database to check the data for consistency

Environment: Agile (Scrum), Microsoft Visio, Balsamiq Mockups, JIRA, Confluence, MS Office Suite, HP ALM (Quality Center), SQL Server 2008, XML

Confidential, New York, NY

Business Analyst—Wealth Management, KYC and AML Compliance

Responsibilities:

• Conducted JAD sessions and user interviews to identify and comprehend business requirements; Documented requirements in the form of user stories and epics
• Collaborated with the UIX design team to develop process mapping documents for current and future business processes and prototype new processes to support application development using iRise
• Teamed-up with SME’s and Wealth Managers to ensure the compliance of proposed processes with Anti-Money Laundering(AML) laws and regulations, Know Your Customer(KYC) guidelines and Customer Identification Process(CIP)
• Analyzed the existing Wealth Management platform and provided recommendations to optimize the data flow
• Derived functional requirement specifications to facilitate the generation of daily Anti-Money Laundering(AML) reports and Suspicious Activity Reports(SAR) to meet the compliance requirements
• Assisted the compliance teams to conduct AML investigations to analyze the alerted data and measure, report and monitor risk from a Bank Secrecy Act (BSA)/AML standpoint
• Assisted the Project Manager in identifying key risks, dependencies, roles and responsibilities; Created and maintained Responsibility Assignment Matrix (RAM) to define roles and responsibilities
• Supervised change management process and created impact analysis reports for management review
• Created drill-down reports, status reports and presentations defining milestones, deliverables and critical success factors
• Facilitated Scrum meetings, Sprint Review meetings and Defect triage meetings as a part of Agile framework
• Collaborated with the QA team to develop test scripts and release test plans using Microsoft Test Manager (MTM);Created user manuals and training guides for User Acceptance Testing (UAT) including GUI screenshots and page flows
• Performed requirement walkthroughs with the QA team to confirm the requirement specifications
• Assisted Project Manager in managing team workflow using Team Foundation Server (TFS)
• Involved in writing simple-to-complex SQL queries for data analysis and validating test results

Environment: Agile (Scrum), SmartDraw, iRise, Microsoft Team Foundation Server (TFS), MS Office Suite, Microsoft Test Manager (MTM), SQL Server 2008

Confidential, Portland, ME

Business Analyst—CRM, Portfolio Management

Responsibilities:

• Conducted feasibility study, performed scope analysis, SWOT analysis for the proposed system and made recommendations to the business team
• Conducted Joint Requirement Planning (JRP) sessions with Stakeholders, SMEs, Portfolio Managers, Developers and QA Analysts to gather business requirements for portfolio analysis
• Employed Rational Unified Process (RUP) approach to document requirements using Rational Requisite Pro
• Documented Functional and Non-functional requirement specifications by creating narrative use cases, workflow diagrams and swim lane diagrams for core functionalities of the product, including portfolio analysis, performance analysis, portfolio attribution, portfolio simulation and financial planning
• Created User Interface (UI) documents including screen mockups, wireframes and prototypes to assist the development team in altering the existing user interface
• Assisted in developing CRM metrics to gauge customer satisfaction and develop comprehensive reports
• Devised new processes to allow customers to generate Investment portfolio performance reports and Investment portfolio statements for the purpose of portfolio evaluation
• Documented functional specification and use case documents
• Utilized MS Share Point for efficient team collaboration and document management
• Developed Requirements Traceability Matrix (RTM) using MS Excel to ensure that the software application is designed per business requirements
• Reviewed UAT plans, strategy and conducted detailed walk through sessions with the stakeholders to communicate their responsibilities and effort requirements for UAT
• Documented test results to report back to the developers to facilitate bug-fixing; Planned and managed the deployment of CRM application and administered defect lifecycle for production issues

Environment: Rational Unified Process (RUP), Rational Enterprise Suite (RequisitePro, Rose, ClearQuest), MS SharePoint, SQL Server 2008, XML

Confidential, New York, NY

Business Analyst

Responsibilities:

• Actively monitored and contributed to all the stages within the Software Development Life Cycle (SDLC) based on Waterfall methodology
• Collaborated with Front and Middle office and SME’s to comprehend MO/Trade processing for commodities, FX Options, FX Swaps, FX Cross Currency Swaps, Money markets and Fixed Income
• Assisted Financial Advisors and Technical Experts in devising a process to calculate Market Risk and Credit Risk based on various parameters including Corporate Ratings and Probability of Default (PD) models
• Assessed current OTC Derivative trade process and gathered business requirements by conducting requirement workshops to facilitate process simplification and process integration
• Participated in the project kick-off meeting by documenting and analyzing the business requirements using IBM Rational Requisite Pro
• Developed comprehensive visual representations of technical processes through UML diagrams with Use cases and Activity diagrams using MS Visio
• Determined deadlines and tasks of the project through MS Project to guarantee the deployment of the project in a timely manner
• Maintained clear understanding of project goals among stakeholders by conducting walkthroughs and meetings involving various leads from BA, Development and Technical support teams
• Worked closely with the QA during User Acceptance Testing (UAT) and Functional Testing
• Strong knowledge of SQL to extract data for validating test results

Environment: Waterfall, IBM Rational Requisite Pro, MS Visio, MS Project, SQL Server 2008