SUMMARY

• AS400 iSeries, i Synon and RPG Technical Lead and Application Development Professional with extensive experience in business, analysis, process development, workflow, system design, documentation, problem solving, project management, training and support of end users and customers
• Software development life cycle and project management life cycle experience
• Strengths include communications, planning, analysis, design, development, client relations, project management, business operations and resource development
• Proven success in problem resolution with an ability to implement mission critical, enterprise wide projects including stakeholder relations
• Detail oriented and organized to provide comprehensive analysis, documentation, recommendations, unbiased findings and alternative solutions
• Additional strengths in coordinating, developing and motivating teams and working with cross-functional divisions and third party vendors
• Experienced customer service and support provider with mission critical system monitoring and implementation responsibilities and successes
• A clear communicator with experience and comfort working with business, technical and executive levels
• Application development expert with proven development and leadership skills in developing mission critical application software on the IBM AS400
• Knowledgeable and proficient in RPG, CL and Cobol programming languages both new development and legacy code maintenance
• Extensive experience and knowledge with software development life cycles
• Motivated team player and independent professional with a very strong work ethic and proven results
• Industries include retail, manufacturing, health care, pharmaceutical, technology, government, travel and transportation, supply chain

PROFESSIONAL EXPERIENCE

Confidential

RPG Specialist

Lead RPG specialist performing source code analysis using X-Analysis in a modernization roadmap project for system containing nearly 10,000,000 lines of code. Provide leadership of offshore developers and specialist in performing analysis and complexity metrics. Fully support the input requirements of Data Architects and SOMA Architects for modernization conceptual design.

Confidential

Synon Lead/RPG Programmer

• Responsible for the effective and successful development and implementation of software projects and enhancements for mission critical business applications for the second largest pharmaceutical company in the United States. Use proven project methodology along with software development life cycle to implement successful processes and outcomes on the IBM AS400 iSeries. Partnered with corporate, vendor and off shore resources to ensure adjudication process of 2.5 million transaction per day which performs to service level agreements and expectations of nationwide clients.
• Managed projects from small enhancements to major implementations using project management methodology
• Partnered with multiple vendors and solution providers to develop cohesive multi-disciplinary project teams and solutions on the IBM AS400 iSeries using Synon 2e and RPG
• Provided technical leadership for creative problem solving and effective system utilization leveraging Synon 2e
• Developed subject matter expertise in multiple areas of specialization specific to Pharmaceutical Benefits Management.
• Utilized Aldon change management to implement a major and minor release schedule every two months including RPG programs
• Provide Defect Triage support and assignment using HP Quality Center QC for release management, baseline and regression testing
• Cross functional team support of Client Access group that supplies screen scraping web services to clients and marketing department

Confidential

Director

• Responsible for recruiting and placement of candidates for all requirements from nationwide Sales and Marketing Team. Build technical pipeline of contacts and relationships for specific industries and client needs.
• Organized and developed recruiting processes and workflow using best practices
• Reviewed and identified key skills and competencies of client requirements
• Rated and prioritized all requirements based on standard rating system
• Called and conducted phone screens for both technical and non-technical candidates
• Negotiated compensation and benefit plan with candidates and sub-contractors
• Provided proper documentation and expectations to qualified candidates and sub-contractors
• Met all company expectations and recruiting goals

Confidential

IT Resource Supervisor

• Partnered with systems engineers and operations to size and upgrade hardware
• Responsible for recruiting, hiring, supervising, leading the development of projects and project focused resources including performance reviews, disciplinary actions, promotions, salary management and career development.
• Developed, documented and implemented best practices for problem resolution and vendor escalation for internal support and client issues.
• Created, staffed and managed level 2 support for all clinical and technical applications
• Monitored, developed, documented and performed technical peer reviews and standards compliance for development of technical applications
• Provided leadership, direction and mentoring of desktop support group that included hand held and wireless devices and all desktop peripherals.
• Managed project teams and user groups to establish customer service levels and responsibilities, identified and mitigated risks, defined quality measurements and implementation schedules.
• Developed career plans and skills for project focused team members, providing coaching, mentoring and team building in the areas of project management, methodologies, analysis, programming and standards
• Created an environment that attracted and retained employees and helped make St. Luke's the employer of choice for IT professionals.
• Nurtured relationships with staff and management that fostered trust and respect with a focus on positive outcomes and effective, efficient communications.

Confidential

Sr. Synon Developer Accepted position

• Responsible for the analysis, technical specifications and project planning for integration and merging of two separate sales and supply chain systems which included the re-engineering processes and software development.
• Analyzed existing processes and systems then developed and documented strategic plan to integrate and merge all critical areas into a single system that reduced redundancy and operating costs.
• Provided testing strategies and plans to ensure quality compliance and integrity.
• Developed solutions using Synon 2e, RPG and RPG ILE on the IBM AS400 iSeries.

Confidential

Marketing and Recruiting Director

• Responsible for the planning and implementation of marketing plans to deliver remote data base services, including contract and service level agreement negotiations and the recruitment and placement of technical candidates at client locations
• Created and developed business relationships with clients and industry leaders to help identify and address business needs with service offerings to reach their goals.

Confidential

Project Lead/Sr. Synon Developer

• Responsible for all information technology application projects, including strategic planning, negotiations, implementations, executive presentations and communications for fortune 500 manufacturing company
• Synon Technical Lead for team of 5-8 Synon 2e and RPG developers in application support and new project development on the IBM AS400 iSeries..
• Provided leadership and successfully managed enterprise wide project that automated shipping processes that lead to consolidation of operations resulting in over one million dollar annual savings.
• Strategically developed and documented standards and procedures for project methodology that increased efficiency while reducing timelines and project issues and risks.
• Recognized and awarded Gold and Silver Innovation Awards as an innovative solution provider two years running for Company with 2 billion dollar in sales.
• Responsible for full SDLC: analysis, business requirements, system and data base design, software development, system and unit testing, technical and end user training, technical and functional documentation and implementing business solutions.
• Designed and developed enterprise wide data bases and core software applications, ranging from the sales call through shipping and receiving and reconciling the cash postings using Synon 2e and RPG on the IBM AS400 iSeries.
• Partnered with operations to size and implement hardware upgrades on IBM AS400 iSeries..

Confidential

RPG Programmer/ Business Analyst

• Responsible for analysis, business requirements, system and data base design, software development life cycle for software development, system and unit testing, end user training and implementing business solutions.
• Designed, documented and developed solutions and data bases for business operations that increased efficiency by addressing points of failure that resulted in increased workflow and operations revenue.
• Worked independently and within a development team to evaluate user requirements and meet established expectations and customer service level agreements.
• Designed, documented and developed solutions using RPG and RPG ILE on the IBM AS400 iSeries.

Confidential

RPG Programmer Analyst

Partnered with operations to size and implement hardware upgrades on IBM iSeries

Confidential

Synon RPG Programmer Analyst

Point person to work with clients to size and implement hardware upgrades on IBM system 36's and AS400's