SAFe Agile Coach Resume Nashville, TN - Hire IT People

SUMMARY

Results driven, decisive, energetic and focused leader with a proven track record as a change agent, expert in navigating complex business matters. Experienced in helping businesses address the significant challenges of developing and delivering enterprise - class software and systems in the shortest sustainable lead time. Known as a creative thinker and analytical problem solver with an innate ability to communicate with various audiences in a language that they understand.

PROFESSIONAL EXPERIENCE

Confidential

SAFe Agile Coach

Responsibilities:

Performed an active coaching role for a scaled agile implementation utilizing the SAFe 4.5 framework offering the latest in Lean-Agile thinking, scalable DevOps and continuous value delivery in the shortest sustainable lead time.
Formed a Lean-Agile Center of Excellence (LACE) providing the needed momentum at the executive level to push the organization for positive change.
Engaged key Business Owners, Product Managers, Architects and SMEs to define Operational and Development Value Streams. Once identified, formed and launched an Agile Release Train (ART) that included ten Agile teams.
Instrumental in forming a Community of Practice (CoP) for Scrum Masters and Product Owners. The result was knowledge and new skills shared across teams with others in the same role that would have otherwise been absent.
Served as the Release Train Engineer (RTE) for the ART facilitating Program Increment (PI) Planning and the Scrum of Scrums. Tracked the execution of features, resolved impediments and encouraged collaboration between teams.
Facilitated PI System Demos, Retrospectives and Problem-Solving Workshops during the Inspect and Adapt (I&A) event occurring at each Innovation and Planning (IP) iteration. Effectively leveraged the Ishikawa diagram, the ‘5 Whys’ and Pareto chart to identify the root cause of program-level issues. Stories and Features addressing the problems were then created and fed into the next PI Planning session.

Confidential

SAFe Scrum Master

Responsibilities:

Excelled as a SAFe Scrum Master for three Agile teams. Facilitated Sprint Planning, Grooming/Refinement, Daily Stand Ups, Demos and Retrospectives. Utilized burndown and velocity charts, cumulative flow diagrams and sprint reports to concisely communicate delivery of scope sprint by sprint. Employed agile games for team building and Scrum/Kanban boards for story tracking. Coached team members.
Provided support to each team member using a servant leadership style; led by example. Protected team members from outside distractions and promptly addressed impediments.
Leveraged a decade of experience leading technology teams to develop strong working relationships with Product Owners, Developers and QA to effectively bridge the goals of the business with the capabilities of technology. Effective in building cross team relationships.
Led the Scrum Master CoP for a dozen Agile teams. Actively participated in the Scrum of Scrums. Led PI Planning for one PI.

Confidential, Nashville, TN

SAFe Product Owner

Responsibilities:

Created and maintained the product backlog as a Product Owner. Ensured stories and acceptance criteria were detailed enough developers were clear on the requirements, stories could be effectively tested and the team knew what would be demoed. Served as team PO during each PI. Jira Administrator.
Conducted grooming and planning sessions to prioritize work in upcoming sprints. Engaged directly and daily with Scrum team members.
Quickly worked to understand the technical environment while developing strong relationships with internal partners and external vendors. This positioned me to become an important asset to the team for the largest software initiative in FTB history: replacement of the retail online banking platform and mobile application.
Partnered with various teams to decouple releases from the PI cycle. The solution then released on demand as four canary releases. This effort was effective in reducing risk as large scope changes were deployed to the production environment, but only to a subset of the user base.

Confidential, Nashville, TN

Scrum Master / Agile Coach

Responsibilities:

Persuaded executive management to move the organization from a traditional software development process to the Agile Scrum framework. Excelled as a change agent to implement the change. Once fully adopted the company enjoyed marked improvement in prioritization, productivity and customer satisfaction resulting in significant gains in sales, decreased overhead and improved employee retention.
Increased the maturity level of the organization’s adoption of the framework by continually coaching from team through executive levels.
Executed Agile Scrum principles as a Scrum Master for two Agile teams. Resolved conflicts, improved morale and established clear goals while effectively managing to tight timelines.