PROFESSIONAL SUMMARY:

• 12 years of IT experience as a Business Analyst / Architecture /Project Coordinator in SDLC: analysis, design, development, deployment, testing, and implementation of projects for various business and finance organizations.
• Excellent skills in Business Analysis, Data Analysis, GAP Analysis, Financial Data Analysis, Risk Analysis, Requirement Analysis, Business Modeling and Use Case Development using UML methodology.
• Proficient in using UML for Business Process Modeling, Use Cases, Activity Diagrams, Sequence Diagrams, Data Flow Diagrams, Collaboration Diagrams, Class Diagrams and document them using MS Visio.
• Worked on different SDLC Methodologies including Waterfall, Agile, RUP, and IDEF.
• Experience in assisting Project Manager with the following activities - SOP, RFP, Planning and Budgeting.
• Experience in developing business and functional Requirements, including requirements traceability, categorization, and prioritization.
• Hands-on experience with Six Sigma projects.
• The ability to apply architectural principles, methods, and tools to business challenges.
• The ability to visualize and create high-level models (rigorous information-rich diagrams) that can be used in future analysis to extend and mature the business architecture
• Experience developing and using these high-level models as required to collect, aggregate or disaggregate complex and conflicting information about the business
• Extensive experience planning and deploying either business or IT iniatives (preference for both)
• Experience modeling business processes using a variety of tools and techniques (preference for BPMN)
• Exceptional communication skills and the demonstrable ability to communicate appropriately at all levels of the organization; this includes written and verbal communications as well as visualizations
• The ability to act as liaison conveying information in suitably accurate models between the business unit and their counterparts within Information Technology. The scope of this information includes business requirements, data constraints, business rules, models of strategy and motivation, processes, accountabilities, and many other business and IT operational needs
• Proficient in using MS Excel for Candidate Tracking
• Extensive Experience working on MEGA ( BPMN Tool )
• Successfully worked on iterative offshore/onshore IT Business Development model.
• Proactive approach to streamline different IT efforts and also worked to set up core IT processes.
• Able to effectively converse, relate and liaise with multifunctional teams, including business owner, stake holders, mangers, architects, developers and testers at all levels.

TECHNICAL SKILLS:

Rational Tools: Rational-Rose, Requisite-Pro, Clear-Case, Clear-Quest and Test-Manager.

Data-Modeling Tools: MS Visio, MS Word, MS Project, MS Excel.

BPMN Tools: Mega

Databases: Oracle (8/9i and 10g), MS Access, MS SQL Server 2005.

Business Intelligence: Congo’s, Business Objects, Microsoft RS, Ad-hoc Reports and Crystal Reports.

Testing Tools: Win-Runner, Load-Runner, Manual Testing, Quality Center, Test Director, Quick Test Pro.

Operating Systems: AIX, Solaris, Linux, Windows NT/2000/XP.

PROFESSIONAL EXPERIENCE:

Confidential, Chapel Hill, NC

Business Analyst

Responsibilities

• Worked closely with business end-users and developers for detailed understanding of the opportunities for improvements in the systems, and gathered requirements and prepared a comprehensive set of documents to define the specifications and business value of the new system.
• Converted Business specifications into Functional Specifications.
• Used MS Project for identifying inter-dependencies and setting deadlines.
• Involved in writing use case based on Health Insurance Portability and Accountability Act (HIPAA) standards.
• Used UML/RUP to develop requirements and architect a solution.
• Responsible for creation of collaboration Diagrams, activity diagram, project flow diagram in MS Visio.
• Gathered requirement from clients to fulfill the application needs for FACET upgrade and implementation.
• Prepared Use case documents and sequential diagrams with detailed screen layouts with regards to various types of corporate actions.
• Extensive analysis of HIPPA rules to incorporate in the development of utility application which are HIPAA compliant.
• Implemented Rational Unified Process (RUP) in terms of disciplines and phases, each consisting of one or more iterations. With the iterative approach, the emphasis of each workflow varies throughout the lifecycle. The iterative approach helps address risk early and continuously, through demonstrable progress and frequent executable releases.
• Identified High-Level Requirements for developing and documenting detailed business requirements using Rational.
• Responsible for documenting and developing business rules for our metrics based on the business needs, financial requirements and processes used to track our work.
• JAD/RAD Sessions were conducted to understand the detailed requirements.
• Involved in the meeting with business process owners, SME (subject matter experts) and marketing team for Requirements gathering in definition stage.
• Created test plans for the business and technical requirements.
• Organized and managed requirements on DOORS to enable stakeholders’ access and contribution.
• Evaluated the results and the project timeline by setting milestones in RUP.
• Conducted Value Analysis, Regression Analysis, and Risk Management.
• Prepared the Business Documentation for future reference.
• Helped the project manager in project status reporting, ensuring that the project’s product delivers the benefits called for and resolution of conflicts within the project and between cross-functional teams.
• Interacting with other teams through walk-through, teleconferences, etc. to resolve various issues.

Environment: FACETS 4.21, FACETS 2.96,RUP, UML, Lotus Notes, MS OFFICE, DB2,Rational ClearQuest, Rational ClearCase, Rational Requisite Pro, File Parser, HTML, MS Visio, Windows XP/2000,MS Project, DOORS, Ring zero adaptor.

Confidential, Bloomington,IL

Business Architect / Business Analyst

Responsibilities

• Develop a business architecture strategy for the business unit based on a situational awareness of various business scenarios and motivations.
• Apply a structured business architecture approach and methodology for capturing the key views of the business unit in the context of the enterprise.
• Capture the tactical and strategic business goals that provide traceability through the organization and are mapped to metrics that provide ongoing governance.
• Describe the primary business functions of the assigned business unit in the context of the enterprise and distinguish between customer-facing, supplier-related, business execution and business management functions.
• Interacted with other Business analysts, QA testers, and Developers to collect their work status and kept the Project Schedule up-to-date.
• Created weekly project dashboard matching the target and actual performance and distributed to all stakeholders on weekly basis.
• Gathered and documented user/business requirements, generated business Requirement Document and Process Flows.
• Extensive Experience working on MEGA ( BPMN Tool )
• Enumerate, analyze, catalog, and suggest improvements to the strategic, core and support processes of the business unit, as needed, to support strategic and operational goals.
• Define the data elements shared between this business unit and other units in the enterprise and the relationships between those data elements and processes, people, systems, and other data elements.
• Enumerate, analyze, and suggest improvements to the structural relationships of the business. This requires the creation and maintenance of an ongoing model of roles, capabilities and business units, the decomposition of those business units into subunits, and the interplay between these units in various business processes, materials, people, and systems.

Environment:MS Office, MS Project, UML, Cobol, RUP, Visio, Java script, HTML, XML, SQLOracle,Windows and Mercury Quality Center.

Confidential, Jackson, MI

Sr. Business Analyst /Project Co-ordinator

Responsibilities: .

• Worked with the business team and technology team in substantiating the System Requirement Specification document for the project.
• Served as a liaison between the business and technical team.
• Worked as a Business Analyst and a Test Analyst for all the projects within the organization.
• Worked with multiple external vendors such as Fidelity Information System, CheckFree in finalizing the scope of work and performing testing activities throughout the project.
• Worked with external vendor name Fiserv (formerly CheckFree) to implement Positive Pay Plus and Digital Interrogation services with the existing ARP/SMS system.
• Worked with collection and recovery team.
• Organized business meetings and presentations such as Work Break Down sessions, JAD sessions with the business and technology teams lock the scope and requirements for the project.
• Prepared detailed design documents to translate business process effectively for developers and product managers using MS Visio
• Conducted meetings with stakeholders and users to review/manage expectations and identify opportunities to improve the efficiency and productivity of the project.
• Substantiated other PMLC documents such as Project Definition Document, Project Technology Summary, and Test Strategy and Plan along with other team members.
• Proficient in discussing and defining project, Gap Analysis with the clients from both a business and technical perspective.
• Responsible for document management activities for the team which included publishing document, version control, change control using an online tool known as Intralinks.
• Developed a Test Plan for testing the Functional and Non-Functional requirements.
• Developed and Executed Test Cases based on the use cases for testing existing and new functionality of the To-Be implemented call center.
• Worked on all the phases of the testing activities such as System Testing, System Integration Testing, BAT and PAT.
• Responsible for analysis of the existing ARP/SMS system offered by both the banks establish GAP and system dependencies.
• Substantiated the new training manuals for the enhanced systems highlighting the changes for all user groups.

Environment: MS Visio 2003, HP Quality Center, Mainframe, SDLC, FTP, MS Project 2003, MS Excel 2003, MS Word 2003, MS SQL Server/ Oracle, Intralinks, Planview.

Confidential, New York City, NY

Sr. Business Analyst

Responsibilities:

• Involved in successful migration of 9 in-house systems involved in the SSN Conversion Project.
• Coordinated with 15 different New York City agencies and non-city agencies such as IRS and FRB as a part of change control process.
• Worked on all phases of the SDLC from planning to maintenance.
• Performed GAP Analysis and derived requirements to enhance the existing system and improve efficiency.
• Performed the Impact Analysis on all the systems to determine the business impact.
• Developed a Project Plan for implementing all the requirements, allocating resources and task scheduling for the development of the new system.
• Identify the business workflows and relationships among the PMS screens, PMS reports, OPA’s applications, forms and outside entities to determine and group the changes that need to be coordinated and implemented together based on their interdependence.
• Developed high level process flows for the management team to illustrate and better understand various systems.
• Designed detailed MS Visio diagrams by analyzing various OPA’s internal systems and their dependency on PMS.
• Responsible for analysis of existing financial data on the mainframe and on internal system and recommending changes.
• Responsible for analysis of financial data and providing required data to the external clients such as IRS and NY State.
• Responsible for analyzing existing data and designing new reports for the management team and other outside agencies.
• Developed a Project Plan to materialize the SSN Conversion project in MS Project.
• Responsible for coordinating the conversion of OPA’s internal systems built on the platform of PowerBuilder 9.0 based on their interdependence with the changes in PMS, payroll forms and procedures.
• Responsible for the analysis of the screens, reports, forms, internal OPA systems, and interfaces with outside entities; the planning and coordination of the changes with FISA, various units in OPA, and outside entities; testing; and implementation.
• Facilitated JAD (Joint Application Development) sessions with the business users, management team, developers and DBA’s.
• Performed the Impact Analysis on OPA’s internal systems, PMS screens and PMS reports and data feeds.
• Responsible for analysis, recommending and coordinating the implementation of changes to the existing internal system and PMS.
• Responsible for coordinating the tasks with the counter parts such as FISA, various OPA units and outside entities like City agencies, IRS and NY State.
• Developed the Feasibility Document, Business Requirements document and Technical Requirement for the systems.
• Developed a Test Plan for testing the implemented changes in OPA’s internal system and PMS.
• Developed Test Cases for testing each internal system and tested the implemented changes in PMS at FISA.
• Performed testing using Mercury Test Director on internal systems.
• Facilitated UAT (User Acceptance Testing) for all the converted internal systems with business users, management group and team members.
• Created and monitored IT related service request through Remedy tool for the team.
• Substantiated the new training manuals for the enhanced systems highlighting the changes for all user groups.

Environment: MS Visio 2003, Mainframe, SDLC, FTP, MS Project 2003, MS Excel 2003, MS Word 2003, MS SQL Server/ Oracle, Intralinks, Planview.

Confidential, MN

Business Analyst

Responsibilities:

• Worked closely with the FC’s to understand AG Edward’s investment banking products and brokerage options as a part of the project.
• Worked with the mainframe team, FC’s, stakeholders and management team in gathering various requirements for the project.
• Gathered and documents the requirements using Rational Requisite Pro.
• Discussed these requirements with other members of the team like the DBA, Project Manager, Application developers and the FC’s.
• Worked on the various phases of SDLC.
• Performed project management activities such as task scheduling, resource allocation and developing charts.
• Designed detailed logical class diagrams, activity diagrams and other high level process flows.
• Facilitated JAD (Joint Application Development) sessions with the management team, stakeholders, FC’s and mainframe team.
• Performed high level security data risk analysis, GAP Analysis among different applications, incorporated these gaps into models and documents.
• Co-Authored in making the Use-cases and the functional requirements document.
• Worked with the mainframe team, caliper application developer and other members of the project team to develop a test base, plan and then create test cases, test scripts and documented them using Test manager.
• Worked with application developers to create a test strategy to implement various phases of testing like Unit testing, volume testing and Integration testing.
• Facilitated UAT (User Acceptance Testing) with the stakeholders, management team, FC’s and Mainframe team,
• Responsible for the overall growth of the project from requirement gathering to testing.
• Worked with the UNIX server team to gather the requirements for the project and documented them in the Requisite Pro software.
• Worked with the Caliper Application Developer and the end users to develop a test base.

Environment: Requisite-Pro, Rational Unified Process (RUP), Primavera Team Play, MS Visio, MS Word, MS Excel, Test Manager, Java, Windows NT/2000, F-Secure Client, MS SQL Server.

SunTrust Robinson Humphrey, Atlanta Feb 2006 - Mar 2007

Business Analyst

Responsibilities:

• Liaison between the client and the development team to support the client’s data analysis and reporting needs.
• Proficient in discussing and defining project, Gap Analysis with the clients from both a business and technical perspective.
• Provide current market, economic and technical information and updates as well as external changes impacting trading activities to customers.
• Worked on Rational Rose to develop use cases, class diagrams and sequence diagrams.
• Worked on Requirement Change Management System in Requisite-Pro.
• Setting up document hierarchy and standers to define different level of requirement using Requisite-Pro.
• Gather requirements for the listed options risk management system, specifically for, index options risk management spreadsheet. Defining requirements for product control and risk management end of day feeds.
• Engaged in analyzing requirements, identifying various individual logical components, expressing the system design through UML diagrams.
• Manage Scope and change throughout the life cycle of the product.
• Analyzed existing data and used tools available to successfully forecast the pricing models.
• Responsible for addressing, diagnosing and resolving issues that arise on a day to day basis for the team. Also responsible for documenting the causes, analysis and final resolution to the issues/errors.
• Identified areas of risk exposure and loss techniques adopted.
• Wrote functional requirements and non-functional requirements based upon the approved business requirements by following UML processes and standard procedures for developing use cases, use case diagrams and other supporting documentation.
• Working experience on building Sales Reporting Data Warehouse.
• Developed detailed auditing and reporting of the current status and history of all components related to a product.
• Translated customer/client needs into new features and new services.
• Develop process improvement projects by gathering and analyzing data.
• Divided the project into different key modules and implemented different test suites on them using Test Director.

Environment: Rational Rose, Requisite-Pro, Java/ J2EE Oracle, MS Project 2002, MS Visio, MS Word, MS Excel, Test Director, Cognos.

City of New York, New York City Mar 2005 - Jan 2006

Business Analyst

Responsibilities:

• Worked with the business team to collect the business reporting, reporting standards, security and service level requirements and documented them.
• Co-authored business requirements document with project teams. Extracted, discussed, and refined business requirements from business users and team members.
• Co-authored functional requirements documents by interacting with development personnel.
• Conducted user interviews, gathered requirements, and analyzed the requirements using Visio
• Participated in the logical and physical design sessions and developed design documents.
• Prepared detailed design documents to translate business process effectively for developers and product managers using MS Visio.
• Conducted and lead status report meetings with the business and the IT team on a weekly basis.
• Assisted project managers with the development of project schedules. Developed requirements and preliminary design for client applications.
• Performed analysis and design projects using a systems development methodology.
• Worked with all levels of client staff in solution definition.
• Conducted technical review sessions and facilitated other project meetings as required.
• Worked with project management to analyze change requests to determine what is being requested and programming required. Duplicate reported problems as needed to clarify actual system deficiencies.
• Worked closely with other groups to resolve the issues preventing alignment on milestones, resources and deliverables.
• Documented test cases during requirements, analysis and design phases.
• Assisted in system and user acceptance testing, performed client presentations.
• Met with stakeholders and users to review / manage expectations and identify opportunities to improve ROI.
• Met with developers daily to identify problems or issues. Communicated with project management for issues pertaining to their attention.

Environment: MS SQL Server, Agile, Informatica, OLAP Tools, MS Project 2002, SQL Server, MS Visio, MS Word, MS Excel, Test Manager

Confidential, Newark, NJ

Business Systems Analyst

Responsibilities

• Involved in requirements gathering and analysis through SDLC of an online portal to provide visibility to corporate customers on their Equity and investment positions; FX, integration with market data and analyzed the traders fixed income business requirements.
• Management of our Forecast EQFD (Enhanced Quality Function Deployment) was comprised of several business areas that have independent finance departments. I was responsible for pulling a team of analysts from all of our extended financial departments to guide and direct the overall EQFD strategy for forecasting and budgeting.
• Conducted JAD/RAD Sessions.
• Actively participated in the Change Request Management to keep track of the regular requirement updating.
• Wrote Functional Specifications and User Requirements.
• Prepared Use cases, Diagram entity models, ER Diagrams, Case Models in MS Visio.
• Prepared master business document and was responsible for Sign-Off.
• Developed Test plans and Test procedure templates and guidelines to be used by the QA team with detailed screen layouts with regards to various types of corporate actions and Fixed Income instruments.
• Coordinated Project to support effort to redesign the process by which Fixed Income analytics are received and calculated.
• Conducted User Acceptance Testing using the test cases given by the client before releasing the application.
• Communicated with the developers on a regular basis to ensure that our understanding of the functions the EQFD application performs was on target.
• Responsible for documenting and developing business rules for our metrics based on the business needs, financial requirements and processes used to track our work.
• Participated and conducted weekly meeting on validations and verifications of Testing Process.
• Made presentations to senior management to outline testing process and phases whose end result will help them to reduce cost significantly.

Environment: SDLC, UML, MS Visio, MS OFFICE, Oracle, DOORS, WINDOWS 2000, XML