SUMMARY:

Confidential has expansive knowledge of healthcare, business development, operational, and financial workflows in hospitals and ambulatory clinics. His experience spans a wide range of services in multiple leading facilities, with hands-on experience in Critical Care, Surgery, CV Surgery, Cardiology, Radiology, Laboratory, Emergency Medicine, and medical imaging. Then Mr. FitzGerald transitioned to senior administrative positions in hospitals and physician practices, focusing in optimized operational and financial performance. Most recently, Mr. FitzGerald has leveraged this clinical and administrative experience as a consultant and product manager with several informatics venders such as Cerner Corporation, Agfa, Heartlab, Siemens Medical, and NextGen. Engagements involved clinical transformation, optimized current / future-state workflows, deployment of an EHR, integration of disparate imaging systems with the EHR, and evidence-based physician and nurse order sets with Zynx Health, and Soarian REMIND platforms. Additional areas of expertise include leading multidisciplinary matrix teams, proficiencies in physician adoption of technology, combining strategic planning with tactical execution, and serving as a liaison to triage issues with between stakeholders to develop optimal results.

SELECTED PROFESSIONAL ACCOMPLISHMENTS

• At Divurgent Consulting, directed several projects at ten Indian Health hospitals with emphasis on provider adoption of the VistA EHR in all the ambulatory clinics. Projects involved: current to future state EHR implementation in the clinics optimized workflows in Pharmacy, Radiology, and Emergency Room. Wrote the detailed process to deploy the EHR in the Emergency Room for all Indian Health hospitals then successfully implemented the EHR in two Indian Health Hospitals. Improved patient satisfaction scores for the Pharmacy from 45 to 80 . Awarded with the 2013 Elite Values Award for outstanding client satisfaction.
• At Siemens Medical developed new product functionality for Soarian Cardiology to support the automated collection of procedure outcome data for various registries for the American College of Cardiology ACC and the Society of Thoracic Surgery STS . Member of the evidence-based REMIND platform to electronically capture 50 clinical outcome data for real-time clinical surveillance at Med Central Hospital.
• Directed several teams at Heartlab, an Agfa Company, to launch new product functionality including iPlan Manager, an electronic scheduling and reporting system developed in Gent, Belgium and sold globally. Coordinated a team to integrate DICOM Cardiology Radiology images with non-DICOM visible light images.
• At Cerner Corporation, coordinated the implementation of one of the first ambulatory, PowerChart Office, Profit, CPOE, and Zynx Health installations into a large Cardiology physician practice. With Zynx Health, developed several health analytics reports based on identified key performance indicators.
• Coordinated several population health projects at Edgewater Technology with three large health plans with emphasis on ways to electronically connect chronically ill patients via a disease management portal. These portals provided patient access to the provider while eConsultation payment was provided by the health plan.
• As VP for Business Development for the Central Florida Division of HCA, directed several projects including reversing the decline of cardiac procedure volumes at one facility. The result was growth of elective CABG procedures from about 100 to 600 cases in three years. This was accomplished using a systematic approach to partner with physicians, improve staff expertise and deployment of tactical capital improvements.
• At Saint Luke's Hospital, the Mid-America Heart Institute negotiated global pricing for cardiac surgery during the first CMS global pricing initiative. This resulted in a 2 million reduction in variable costs and aligned incentives between the cardiac surgeons and the hospital. Installed an electronic scheduling system in cath labs and CVORs linked to the physician's offices thus eliminating the manual scheduling whiteboard. Data from the scheduling system provided key analytic statistics to improve physician and staff productivity.

MEDICAL INFORMATICS EXPERIENCE

Consulting Manager

• Confidential Consultant to the Indian Health Service deploying VistA electronic health records in hospitals and physician practices. Projects included ambulatory workflow optimization with the VistA EHR in all clinics at multiple sites.
• Consultant
• Project scope is 27 million over a three-year period using eQSuite which is a modular cloud-based disease management IT platform integrating clinical requirements, business intelligence, and population management.
• Confidential Focus on complex medical informatics projects as senior member of the Cognizant Business Consulting group. Current project is working as an analyst with the State of Vermont Care Management Solution. This project involves a collaborative partnership with eqHealth to design and build a Medicaid chronic care portal for the State of Vermont.
• Wrote the requirements to deploy the VistA EHR for all the Emergency Departments for the Indian Health Service. Successfully deployed the EHR at two hospitals Emergency Departments on time and under budget.
• Completed 60 Athena Health courses and completed Advanced Workflow classroom training.
• Cardiovascular Product Manager
• Confidential Develop new product functionality for Cardiology into other modalities such as GI and Surgery for the ambulatory EMR.

Director: Integrated Performance Solutions

• Wrote the requirements for several modules of the REMIND platform. This application replaced retrospective manual chart review with an accurate and automated chart extraction of state and federal quality outcome data.
• Confidential Perform a current-state workflow analysis to determine how technology can clinically transform to a future-state of integration of disparate, multi-vendor IT technology systems in both hospitals and physician offices.
• Americas Marketing Manager
• Confidential Strategic product manager accountable for the development of multiple new products and directed several teams in the implementation of products that complement the development of an EHR integrated into a PACS. Projects included:
• Developed an electronic scheduling and reporting system called iPlan Manager that was developed in Gent, Belgium. This application was connected via Hl7 to a Cognos Cube for analytic administrative reporting.
• ORBIS Consultant to bring the Electronic Medical Record product from Germany to the U.S. market.
• Confidential Multiple positions with clinical future-state transformation, ambulatory workflow optimization, ambulatory Power Chart Office deployment, CVNet development, and evidence-based decision support using Zynx Healthcare.
• Senior Transformation Consultant
• Part of several teams to sell and deploy the EHR in ambulatory clinics.

Healthcare Practice Director

• Confidential Developed the healthcare consulting practice which included training the sales staff with the latest trends in healthcare, developed a market strategy, and coordinated several population health projects to include:
• HIMSS Boston, MA Chapter Meeting Presentation with Microsoft's Medical Director, Clifford Goldsmith, MD on new disease management solutions to connect Payers, physicians, and patients on the Web.
• Harvard Pilgrim Healthcare, Boston, MA Partnered with Lahey Clinic to identify the requirements and develop a population health prototype for patients at high risk of hospital readmission less than 30 days.

Confidential

AK Hosted a series of meetings to identify the requirements and business case for the development of an eConsultation population health portal with specialty physicians.

MEDICAL ADMINISTRATIVE EXPERIENCE

Vice President

• Confidential Focus on improved operations of the Cardiology Division then leverage lessons learned to the entire multispecialty practice. Developed the business case then coordinated the process to sell the practice to Moses Cone Health System.
• Developed a hand-held inpatient charge capture application. Improved accuracy of charge posting by 25 .

Vice President and Chief Operating Officer

Confidential

• Accountable for overall operations of the Heart Hospital in all clinically related units including: all cardiac critical care units, cardiac catheterization labs, non-invasive divisions, CVORs, perfusion, telemetry units, and chest pain center.
• Coordinated a Medical Informatics project to review various EHR venders. Selected Cerner as the EHR.

Administrator

• Confidential Provide administrative leadership for this five site Cardiology practice of 35 physicians. This was a one year contract.
• Along with the Board, instituted a structured patient encounter reporting system. This resulted in United Healthcare eliminating the requirement for procedure in/outpatient precertification requirements.
• Developed the business case, designed, and installed the first digital cardiac catheterization lab in Florida.

Vice President

• Confidential Responsible for all cardiovascular business development with eight hospitals in the Central Florida division of HCA
• Implemented a project that resulted on CABG volume increase from 100 to 600 with revenue of 22 million.

Administrator

• Confidential Accountable to manage operations and business development at one of the largest heart programs in the U.S. Managed nine cardiac catheterization labs, 4 CVORs, and all nursing related cardiac units.
• Implemented an electronic procedure scheduling system integrated with the physician's practices and displayed on an electronic white board . All operational performance metrics were used to improve overall performance.