SUMMARY

• Product Manager/Business Analyst/Product Owner with demonstrated 10+ years of experience in Product Management, People Management & Business Analysis. Adept at prioritizing and completing tasks to meet customers’ needs. Utilizing Agile methodologies to lead business analysis and design team through the product and software development lifecycle, building strong relationships with internal / external stakeholders.
• Product Manager/Product Owner/BusinessAnalystwith a total experience of 10+ years with strength in areas of product development and tuning overall long term product vision and strategy based on continual assessment of internal data, market research, competitive research customer feedback, exposure to software management solutions, analysis and reporting, testing and requirement gathering.
• Hands on experience in the role of aProduct Owner/Business Analyst. Expertise in creating Product Roadmap, Product Backlog, Requirement Specification Documents, Sprint Planning, Retrospective, Sprint Review meetings, Backlog Refinement meeting and Story writing workshops.
• Excellent facilitation skills in conducting walk - through sessions, brainstorming and JAD/JAR sessions.
• Translate business requirements to the functional specifications by authoring detailed, high-quality product requirement specifications for engineering development.
• Design and review of various documents including the Software Requirement Specifications(SRS), Business Requirements Document (BRD), Use Case Specifications, Functional Specifications, Requirement Traceability & Verification Matrix and testing documents.
• Exceptional communicator and presenter, equally comfortable with executives/stakeholders through end-users to include presentations, proposals, product evaluations and gap analysis.
• Extensively worked in all phases of SDLC from requirements gathering, plan, analysis, test, deployment and implementation through production support and infrastructure management.
• Also possess experience in Data Analysis and User Acceptance Testing (UAT) including regression testing, system testing, functional testing, Alpha and Beta testing.
• Experience in conducting Joint Application Development (JAD) sessions with Business Stakeholders, SMEs, Development and QA team for requirement gathering, walkthroughs and customer interviews.
• Knowledge of creating wireframes/mockup screen using various wireframing tools.
• Comprehensive knowledge on System Development Life Cycle (SDLC) and thorough understanding of processes guiding Requirements, Analysis and Design, Change Management/Control, Development.

TECHNICAL SKILLS

Products & Tools: JIRA, Confluence, Confidential Office, Confidential SharePoint, Balsamiq Mockups, Github, Justinmind prototype, Axure, Confidential Visio, Confluence, Testlink, Quality Center, VSS, Enterprise Architect, Gliffy.

Methodologies & Framework: Agile Software development, Scrum, Kanban, Lean, Waterfall.

Core Competencies: Scrum Framework & Process, Team Building, Business Process Modeling, Fostering Team Collaboration, Product Lifecycle, Stakeholder Management. Project management, Business analysis, statement of work creation, process flow mapping, Presales Assessment/Support/Consulting, Product Management, Agile Principals, Story - Based Development Iteration/Sprint, Planning & Estimation & Conflict Resolution.

Industries & Domains: Retail, Financial Services, Retirement Systems/Plans, Healthcare, Telecom, Business Continuity & Operations Management, Records and information management, Media & Content Distribution & E-commerce.

Technologies / Databases / ERP: HTML, MS SQL Server, MS Access.

PROFESSIONAL EXPERIENCE

Confidential

Product Manager/Business Analyst

Responsibilities:

• Conducted JAD sessions with the client’s Business, SMEs to understand/analyze and document business needs.
• Analysis of existing functionalities of legacy applications to identify to maintain as much relevant existing functionalities going forward.
• Revamped UX/UI strategies and managing visual patterns for the application interface.
• Wrote Requirement specifications document, user story documents and adding them to Confluence.
• Assisted Project Manager in developing sprint plan during sprint planning meetings.
• Designed user interface requirements and visual patterns by creating screen mockups.
• Acted as liaison between the design, technical team and the end users, stakeholders, product managers and business team to understand and translate the requirements.
• Involved in facilitating backlog reviews and scope estimation with the engineering team and business stakeholders.
• Acted as coach, mentor, and advisor to less experienced Business Analysts. Assisted with training and orientation of less experienced Business Analysts and project team members.

Confidential

Product Owner/Product Manager

Responsibilities:

• Facilitated client interviews and workshops to gather, understand/analyze and set client's project goals, objectives, complex business needs and potential opportunities.
• Developed the Product Road Map and focused on build, prune and maintain the backlog the product backlog.
• Acted as liaison between the technical team and the end users, stakeholders, product managers and business team to understand and translate the requirements.
• Involved in facilitating backlog reviews and scope estimation with the engineering team and business stakeholders.
• Reviewing of Test Strategy/Plan, Test Cases, writing test scenarios for clients, tracking and conducting defect triage sessions for all defects.
• Assisted with training and orientation of less experienced Business Analysts and project team members.

Confidential

Product Owner/Product Manager

Responsibilities:

• Facilitated client interviews and workshops to gather, understand/analyze and set client's project goals, objectives, complex business needs and potential opportunities.
• Developed the Product Road Map and focused on build, prune and maintain the backlog the product backlog.
• Acted as liaison between the design, technical team and the end users, stakeholders, product managers and business team to understand and translate the requirements.
• Working with UX/UI, Dev team for creation of screen mock ups and visual patterns for product user interface requirements and make ensure the software meets the product requirements and business requirements.
• Involved in facilitating backlog reviews and scope estimation with the engineering team and business stakeholders.
• Reviewing of Test Strategy/Plan, Test Cases, writing test scenarios for clients, tracking and conducting defect triage sessions for all defects.
• Acted as coach, mentor, and advisor to less experienced Business Analysts. Assisted with training and orientation of less experienced Business Analysts and project team members.

Confidential

Product Owner/Product Manager

Responsibilities:

• Facilitated client interviews and workshops to gather, understand/analyze and set client's project goals, objectives, complex business needs and potential opportunities.
• Developed the Product Road Map and focused on build, prune and maintain the backlog the product backlog.
• Acted as liaison between the design, technical team and the end users, stakeholders, product managers and business team to understand and translate the requirements.
• Working with UX/UI, Dev team for creation of screen mock ups and visual patterns for product user interface requirements and make ensure the software meets the product requirements and business requirements.
• Involved in facilitating backlog reviews and scope estimation with the engineering team and business stakeholders.
• Reviewing of Test Strategy/Plan, Test Cases, writing test scenarios for clients, tracking and conducting defect triage sessions for all defects.
• Acted as coach, mentor, and advisor to less experienced Business Analysts. Assisted with training and orientation of less experienced Business Analysts and project team members.

Confidential

Product Owner/Product Manager

Responsibilities:

• Analyzed and documenting business requirements and involved in facilitating product discovery and workflow creation.
• Working with UX/UI, Dev team for creation of screen mock ups and visual patterns for product user interface requirements and make ensure the software meets the client expectations and business requirements.
• Creating detailed project road maps, plans, schedules
• Monitoring progress to meet deadlines, standards
• Facilitate User Acceptance Testing (UAT) and production rollouts, and the defects detected were tracked and managed using JIRA.
• Provide reporting documents and weekly updates to clients and business stakeholders with progress reports.

Confidential

Product Owner/Product Manager

Responsibilities:

• Facilitated client interviews and workshops to gather, understand/analyze and set client's project goals, objectives, complex business needs and potential opportunities.
• Analyzed and documenting business requirements and involved in facilitating product discovery and roadmap creation.
• Wrote User Story/Functional specifications document.
• Developed mock-up screens for the client to visualize the end product and suggest required enhancements.
• Involved in scope estimation with the engineering team and business stakeholders.
• Responsible for coordinating and leading Sprint Planning, Daily Sprint, Review & Retrospectives & Story Workshops.
• Optimizing the release plan and updating the priorities in collaboration with stakeholders and project manager, based on insights gained by inspecting the release after each iteration.

Confidential

Product Owner/Product Manager

Responsibilities:

• Facilitated client interviews and workshops to gather, understand/analyze and set client's project goals, objectives, complex business needs and potential opportunities.
• Developed the Product Road Map and effectively managed the product backlog.
• Succeeded in increasing visibility of project issues, reduced rework & costs. Promoted common understanding and direction through adoption of Agile techniques.
• Responsible for coordinating and leading Sprint Planning, Daily Sprint, Review & Retrospectives & Story Workshops.
• Optimizing the release plan and updating the priorities in collaboration with stakeholders, based on insights gained by inspecting the release after each iteration.
• Acted as liaison between the design, technical team and the end users, stakeholders, product managers and business team to understand and translate the requirements.
• Focus was on build, prune and maintain the backlog of user stories that includes defects and infrastructure work.

Confidential

Product Owner/Product Manager

Responsibilities:

• Conducted requirement clarification session with client’s Business, to understand, analyze and document business needs.
• Analyzed and documenting business requirements and involved in facilitating product discovery and roadmap creation.
• Preparing product backlog, sprint backlog and developed sprint plan during sprint planning meetings.
• Developed mock-up screens for the client to visualize the end product and suggest required enhancements.
• Prepared Test Plan and worked as single point of contact for client QA Team for tracking and getting defects closed identified during sprint and UAT phase.
• Involved in end to end functional/system testing for the application.
• Responsible for coordinating and leading Sprint Planning, Daily Sprint, Review & Retrospectives & Story Workshops.

Confidential

Product Owner/Product Manager

Responsibilities:

• Worked with the business users to define business requirements and analyze the possible technical solutions.
• Designed and developed project document templates based on SDLC methodology.
• Conducted daily standup meeting to ensure proposed changes went thru the system as well as project team produced results that meet established standards & procedures.
• Analysis of existing functionalities of current product to identify and revamp existing functionalities of the application.
• Wrote Business Requirement specifications document and Functional specifications document.
• Preparing product backlog, sprint backlog and developed sprint plan during sprint planning meetings.
• Designed user interface requirements and visual patterns by creating screen mockups.
• Closely worked with the testing team in development of comprehensive test cases and test scenarios.
• Helped developers and testers in resolving any issues found during the development life cycle.
• Involved in System, Smoke, Functional, Regression, Adhoc Testing etc.

Confidential

Product Owner/Product Manager

Responsibilities:

• Conducted requirements for the existing website and analyze which existing features of the portal needs to be migrated to the new web portal.
• Analysis of existing features of current website to identify to maintain as much relevant existing functionalities going forward.
• Preparing product requirement document for client signoff.
• Documenting for Functional Requirements Specifications (SRS), Use cases, RTM.
• Designed user interface requirements and visual patterns by creating screen mockups.
• Closely worked with the testing team in development of comprehensive test cases and test scenarios.
• Provide weekly updates to clients and business stakeholders with progress reports.

Confidential

Product Owner/Business Analyst

Responsibilities:

• Gather requirements for the upgrades and addition of new features which needs to be incorporated in support portal.
• Documentation of feature lists of user stories, story points and sprint plan.
• Documenting functional design specification and wireframes for portal development
• Working with development and testing team for user story walkthrough.
• Review of test cases and test scenarios with the testing team.
• Documentation of business rules for each screen and creation of existing functionalities which needs to be added in support portal.
• Review of architecture design with technical leads and architects.

Confidential

Product Owner/Business Analyst

Responsibilities:

• Gather requirements and high level sizing of the features which needs to be added in patient portal.
• Analyze the impact of the modules of upcoming EHR.
• Documentation of feature lists of user stories, story points and sprint plan.
• Documenting functional design specification and wireframes for portal development
• Working with development and testing team for user story walkthrough.
• Review of test cases and test scenarios with the testing team.

Confidential

Product Owner/Product Manager

Responsibilities:

• Requirement gathering by interaction with Operational Teams, Product line and respective business stakeholders.
• Working with product management team for product development, enhancement, creating product roadmap.
• Analyze the impact on OSS/BSS systems and suggesting solutions to pain points.
• Produce design documents for Lead-to-Cash and Trouble-To-Resolve process.
• Documenting for User Requirements Specification (URS), System Requirements Specifications (SRS), RCS (Release Content Specification)
• Conduct workshop, training and walkthroughs with operations.
• Design of Product workflow and queue management module, creation of product roadmaps for order procurement and design product development priorities.
• Workflow design and automate reporting/queue management system for different clients.
• Involve in the review of the Test Plan, Test Strategy, and Test Scenarios.
• Doing gap analysis on requirements to bridge gap between current and expected system.

Confidential

Product Owner/Product Manager

Responsibilities:

• Requirement gathering by interaction with Operational Teams, Product line and respective business stakeholders.
• Transforming business requirements into technical requirements.
• Authoring System Requirements Specifications (SRS), RCS (Release Content Specification).
• Produce E2E Design, walkthrough presentation to Business stakeholders, Product line, and Development team.
• Design of Analytic reporting Dashboard for client productivity, delivery and quality.
• Involve in the review of the Test Plan, Test Strategy, Test Scenarios and User Acceptance Testing (UAT).
• Analyze the cost optimization metrics, creation of process maps and process improvement parameters for order management system.

Confidential

Product Manager/Business Analyst

Responsibilities:

• Capture requirements from Clients and prioritize them.
• Daily, weekly, monthly analysis and reporting to improve monetization, player retention and achieve goals.
• Working as project co-coordinator for analytics development team
• Architecting processes based on daily analysis
• Provided design for analytics reporting tool (game & website tracking data) & affiliate tool
• Worked with development team for client & server changes related to tracking and game concept flow.
• Every day & weekly analysis of website & game tracking data and reporting
• Brainstorming and analysis with top management for product improvement based on weekly reviews (CEO, CTO, CCO, Game Producer & Director of Games Marketing)

Confidential

Product Manager/Business Analyst

Responsibilities:

• Quality assurance for all products and ecommerce modules
• Building and reviewing test scenarios with testing team
• Worked on Facebook API controls
• Coordinate efforts between India & US development team
• Prioritizing bugs & changes
• Delivering daily & weekly updates & reports to the team
• Forum monitoring, moderating, and data collection.