SUMMARY:

Business Analyst with emphasis on advanced state of the art technology, including Full Project Life Cycle experience working on mission - critical integrated applications and systems in the financial services space. Proven ability to interact professionally with a diverse group of executives, managers, developers and subject matter experts.

TECHNICAL SKILLS:

SOFTWARE: Microsoft Word, Excel, PowerPoint, Access, Project, Visio, SQL, HTML, JIRA

PROFESSIONAL EXPERIENCE:

Confidential, New York

Business Analyst/Technology Change Analyst - Consultant

Responsibilities:

• Involved in providing support of FICC COO office.
• Involved in transition of all FICC tech end to end toolset to further banks goal towards agile methodology
• Working closely with GBAM tech in developing metrics for reporting to executive team.
• Responsible for documenting new processes and requirements within the SDLC toolset and devising initial proposals for integration with GBAM Tech requirements.
• Liaison between FICC tech and GBAM tech to develop FICC SDLC.

Confidential, New York

Business Analyst - Consultant

Responsibilities:

• Responsible business analysis, identification and analysis of business problems and definition of the scope of activities required to address the issues, including requirement definition, process review, impact assessment and operational streamlining.
• Involved in all aspects of projects, including documentation of project needs, analysis/research of needs and possible solutions, identifying technology and business solutions, gathering, documenting and updating business requirements; reviewing workflow process mapping; developing business testing strategies and working with project members to execute the test plan, recommending preferred solutions, and implementing recommendations.
• Maintained project documentation (implementation plan, issues log, process maps, etc.) and documents process flows and gaps.
• Responsible for assessment, research, analysis, and documentation of sponsor/stakeholder needs.
• Supported Project Manager in planning, executing, controlling and closing phases.
• Developed and Maintain strong relationships with business partners and internal/external team members.
• Identified issues, escalated and managed resolutions as required.
• Responsible for Coordination and providing support to the business with process implementation.
• Responsible for creating test plans, use cases, and assisting the QA team with end to end testing.
• Reporting to senior management the status of projects on a weekly basis.
• Responsible for the reevaluation of current environment, vendor’s selection and offering solution to replace current infrastructure with new application.
• Evaluated various vendor’s products and came up with the best-of-breed solution.
• Responsible for detailed proof of concept and integration analysis to accommodate installation of new FX and MM Trade Confirmation Matching solution.
• Consulted Business and IT management on all phases of the project development cycle.
• Researched and evaluated alternative solutions and made recommendations for the most efficient and cost effective solution for the systems design.
• Gathered and analyzed business requirements for, identifying and analyzing business problems and defining the scope of activities required to address the issues, including requirement definition, process review, impact assessment and operational streamlining where appropriate.
• Project addressed end-to-end AML requirements - from account opening, client on boarding and KYC to watch list filtering, activity monitoring, case management, oversight and reporting - with an integrated suite of solutions built on a single core technology platform.
• Involved in all aspects of project planning including documentation for project needs, gathered and updated business requirements, created technical specifications and diagrams to reflect current and future architectural state of payment infrastructure.
• Documented workflow process.
• Worked with project members, QA and Interface teams to execute test plan and test cases related to SWIFT payments.
• Liaise with multiple departments including Back Office, IT Infrastructure and Compliance departments.
• Assisted development team with MS SQL and UNIX scripting.
• SWIFT 7 - Upgrade of enterprise messaging platform to SWIFT 7 Infrastructure. SWIFT 7 is a mandatory upgrade that brings new functionality and technical improvements to Bank payment gateways. Prepared requirements, analyzed and documented testing strategy for the post upgrade verification. Performed full life cycle end-to-end testing ensuring that test results were documented, reported, and sign-offs received from stakeholders.

Confidential, New York

Intern

Responsibilities:

• Accepted into the Business Analysis Internship Program. Participated in capturing business needs and opportunities across the enterprise, exposing root causes of problems, conducting feasibility studies, documenting critical project parameters, structuring the business cases, producing a requirements development plan to guide and manage the process, applying requirements development best practices and standards.