SUMMARY

• Over 7 years of experience as a Business Analyst in healthcare domains including Pharmaceutical, and Insurance industry.
• Excellent Business analysis skills and strong knowledge of software development cycle (SDLC) utilizing waterfall, RUP and Agile methodologies.
• Experience working in conjunction with HIPAA, EDI, HER regulation teams
• Strong understanding of differences and changes in between 0 10 and ICD 9 - ICD 10.
• Strong Knowledge of clinical research, Medical terminologies, Medicare, Medicaid and Claim processing system.
• Excellent knowledge of Enterprise Analysis, Requirements Planning and Management, Requirements Gathering, Requirements Analysis, Validation and creating Business Requirement, Functional and Nonfunctional Requirement documents.
• Experience in creating Business process flow and Map, Context, Sequence and Class diagrams.
• Experienced in conducting Joint Application Development (JAD) sessions to converge early toward a design acceptable to the customer and feasible for the developers and to limit a projects exposure to the forces of change.
• Extensive success in translating business requirements and user expectations into detailed software specifications employing Unified Modeling Language.
• Excellent in performing Gap Analysis to check the compatibility of the existing system infrastructure with the new business requirements.
• Dexterous in Business Process Modeling using Rational Rose 2002 in combination with UML 2.0 Diagramming techniques.
• Expert in broad range of technologies, including business process tools such as Microsoft Project, MS Access, Visio, technical assessment tools such as Data Warehousing concepts.
• Experience in maintaining a Requirement Traceability Matrix to find out if the current project requirements are met and ensured its timely updates.
• Proficient in facilitating User Acceptance Testing (UAT) with the stakeholders and the business users.
• Possessed excellent communication skills and leadership skills coupled with a keen analytical aptitude. Equally successful in maintaining quality process requirements with a great sense of responsibility in execution of any work that is assigned.
• Self-motivated, diligent, ability to adapt to new environments and situations quickly, good grasping ability, capable of forming and maintaining positive and productive working relationships in internal, external, independent, and team environments.

TECHNICAL SKILLS

Business Modeling Tools: Rational Rose, MS Visio, MS Office Suite, Rational Suite UI,GUI

Methodologies: Agile, RUP, Waterfall, Iterative, UML, Six Sigma, CMM

Requirement Management Tools: Rational Suite ( requisite Pro, Clear case, Clear Quest, Rose), Caliber RM, Optimal Trace 5.1, Rally, HP Quality Center, IBM websphere

Applications: MS Office (Word, Excel, PowerPoint, InfoPath, OneNote, Publisher, Outlook, access) MS Project 2000,PowerBuilder, Intuit QuickBooks, Business objects, Crystal Reports, Oracle DBA 10(g), MS SQL server

Languages: SQL, Transact SQL, PL/SQL, Embedded SQL, C, HTML 4.0, DHTML,XML, Dream Weaver

Databases: SQL Server 2012/2008 R 2/2008/2005/2000 , SharePoint, Oracle 9i/8.x, DB2, MS Access

Operating System: Windows (updated to 8), MAC OSX Tiger/Leopard, Unix, Linux (Ubuntu updated to 12.04)

Testing tool: Quick Test Professional, Black Box Test, White Box Test, regression testing

PROFESSIONAL EXPERIENCE

Confidential, Virginia Beach, VA

Senior Business Analyst

Responsibilities:

• Created a comprehensive requirement document for each request to reference the logic used to create the report.
• Gathered requirements from various business users through questionnaire and interview methods.
• Workedwith the requestor to document the Business Requirements.
• Performed GAP Analysis of the as-is and the to-be systems to understand the key findings, the short-term considerations, the long term considerations with benefits.
• Interacted with business users and subject matter experts (SMEs) for better understanding of individual subject areas and modified specifications to reflect accurate user needs.
• Worked with the requestor throughout the process and served as their primary point of contact for Enterprise Reporting until the completion of the request.
• Updated and monitored the changes in Confidential ’s Change Management (JIRA/CNR)
• Worked on creating the Technical Specification Documents by performing data mapping.
• For the reports that were already in production, I performed reverse engineering (backward mapping) by mapping the code to the tables and the fields.
• Worked with cross-functional teams for building use cases, demonstrating the business requirements, developing business models; Designed and developed business flow diagrams, activity diagrams, sequence diagrams, Object Oriented models using MS Visio.
• Retrieved data from database for data validation and data integrity tests using SQL queries.
• Worked closely with the Project Manager to keep track of the project by making sure that the deadlines are met.
• Conducted weekly status meeting and touch point meetings to to discuss outstanding technical issues and deadlines that had to be met.
• Documented functional and technical designs and user guides.
• Worked closely with project managers to assist them with project plans, budgeting, scope creep, feature creep, feasibility analysis-schedule, and technical, economical and operational feasibility study.

Environment: SQL Server 2012/2008 R2, Visual studio 2008,, MS Office Suite, MS Visio, Exploring Facets, JIRA, MS-SQL Server Reporting Services, MS-SQL Server Integration Services

Confidential, NYC

Senior Business Analyst

Responsibilities:

• Gathered system requirements from various functional departments with document, surveys and interviews.
• Interacted with business users and subject matter experts (SMEs) for better understanding of individual subject areas and modified specifications to reflect accurate user needs.
• Conducted JAD sessions with end user community ensuring that the software addressed all business needs.
• Developed RUP Analysis Model using Object oriented concepts that includes entity classes, use case diagrams, context diagram and sequence diagrams, with the help of Rational Requisite Pro, to enable developers and other stakeholders for a clear comprehension of the business process.
• Developed Business requirement, functional requirement documents, business process flow to clearly comprehend the business processes and needs to the developers.
• Developed Requirement Traceability Matrix to find out if the current project requirements are met and ensured its timely update.
• Implemented five key aspects of HIPAA - Transactions, Identifiers, Codes, Privacy and Security, Non-Compliance issues and penalties.
• Involved in preparing the Methodology document for the HIPAA implementation.
• Worked closely with team leads in process of standardizing job parameters, job flows, audit process and rollback strategies that hold major attention for the successful implementation of EDW Incremental.
• Closely followed up with Business users, mangers and developers to make sure deadlines are met.
• Involved with QA team in UAT planning and test case review, addressed production, UAT issues, proper action was taken accordingly based on priority and requirement.
• Developed training manuals and involved in user training.
• Worked closely with the UI team to model the screens, which met user, defined requirements and also company standards.

Environment: Unified Modeling Language, Oracle 10g, RUP, MS office Suite, MS Project, MS Visio, SQL Plus, Rational Requisite pro, Data stage

Confidential, New York

Business System Analyst

Responsibilities:

• Analyzed the claims process, gathered requirements and framed on a functional requirement documents.
• Acted as a liaison between stakeholders: system users, clients and managers, who have a business problem, and software development team to gather requirements
• Created targeted Questionnaires for SME’s to gather requirements.
• Conducted JAD sessions with management, SMEs (Subject Matter Experts), vendors, users and other stakeholders for open and pending issues to develop specifications.
• Involved in Requirement Scoping and analyzing high priority requirement for implementation.
• Created Business Requirements Document and converted them into System Requirement specifications Document.
• Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules, and information needs, and insures that critical requirements are not missed
• Attended meetings with management to discuss the status of project and draft strategies for implementation
• Produced functional specifications and led weekly meetings with developers and business units to discuss outstanding technical issues and upcoming deadlines.
• Followed the RUP methodology.
• Participated in Design walk-through with SME’s to baseline the business architecture.
• Prepared Logical Data Models that contains set of diagrams and supporting documents containing the essential business elements, detailed definitions, and descriptions of the relationships between the data elements to analyze and document business data requirements.
• Coordinated with the development team, database team, data warehousing team and QA team throughout all phases of the RUP methodology.

Environment: MS-SQL Server 2005/2008, SharePoint, MS-SQL Server Reporting Services, MS Visual Basic, SQL Server, MS Visio, Data Mapping, Windows XP, MS Project, MS Access, MS PowerPoint, MS-Word, MS-Excel, Test Director, Load Runner, Rational Suite

Confidential, New York

Business System Analyst

Responsibilities:

• Focus on WINUCS system: - Reviewed the entire data elements and their attributes within the current system. Go through all the pre-authorization reports and identify the WINUCS data elements/attributes that are being utilized.
• Mapping between WINUCS and PEP: - Map the entire data lists from WINUCS and PEP and identify differences in terms of data elements and data definitions between the two systems. Map the data elements that are being used in the current pre-authorization reports against the Oracle data in PEP.
• PEP functionality development and assessment of future reporting needs with CM process of re-engineering project. Based on the findings from the above Mapping, write Business Requirement for all the data definition or data capturing issues.
• Studied the old base and new Oracle 9i data elements and provided a mapping from the existing legacy system.
• Interacted with the SMEs and stakeholders to get a better understanding of client business processes and gather business requirements.
• Wrote Use Cases, prepared use case diagrams (using Rational Rose & UML)
• Applied Unified Modeling Language (UML) methodology to create use case diagrams and sequence diagrams in Rational Rose.
• Prepared business requirements document (BRD) and functional requirement document (FRD) using Rational RequisitePro.
• Created use-case scenarios and storyboards in MS Word and MS PowerPoint for better visualization of the application.
• Helped in project testing efforts for doing integration tests, regression tests and user acceptance tests.
• Data mapping, logical data modeling, used SQL queries to filter data within the Oracle database tables.
• Developed, reviewed, understood and validated Testing scenarios/scripts.
• Made sure that the systems complied with the rules of HIPPA and CFR Part 11.
• Documented the rules of CFR part 11 in detail and conducted discussion sessions with various development teams to make sure they understand these rules.
• Experience with various reporting tools like Cognos/Business Objects/Crystal Reports and made recommendations about the product depending on the reporting requirements.
• Documented and evaluated test cases/test results/feasibility study of various ETL tools like DataStage/Informatica.
• Used SQL to test various reports and ETL load jobs in development, QA and production.

Environment: Java, JSP/Servlet, Oracle 9i, MS Office Tools, Windows XP, RequisitePro, Rational Rose, Clear Case, MS PowerPoint, MS-Word, MS-Excel, Business Objects 5.1/6.5 MS Access, MS Visio.

Confidential

Business Analyst

Responsibilities:

• Acted as liaison between Information Systems group and Business User group.
• Conducted business requirements, functional and technical walk-through meetings.
• Involved in the entire project life cycle from evaluation, installation, and development, testing to production of end user reports.
• Defined user and system requirements for existing and proposed system during existing system integration and new system development initiatives.
• Worked with GUI team for designing the screens and assisted in developing mockup screens and prototyping of the user interface and usability testing.
• Tasked with documenting, storing, and sharing the Issues and documentation using Rational Clear Case.
• Designed the System Flow, Data Flow diagrams, using these as the base to obtain requirements and wrote Use Cases.
• Built catalog using Impromptu Administrator and created joins, custom folders for easy access and understanding.
• Coded conditional formatting to mask data that did not meet minimum requirements and patient information that was not to be revealed to all users.
• Implemented security by creating Namespaces and User Classes using Access Manager.
• Modifying the template and existing reports based on the change request by the user.
• Assisted QA Team in designing the Test Cases, and collecting the Test Metrics.
• Documented functional and technical designs and user guides.

Environment: Cognos Series 7 (PowerPlay, Impromptu Web Report, Cognos Query, Access Manager), Oracle 8i, DB2, SQL Server 2000, SQL, PL/SQL, MS Office, MS Excel, MS Visio, MS Project, Rational Rose, Test Director, Windows Server 2000.

Confidential

Business Analyst

Responsibilities:

• Interacted with Users, Developers, Project Manager and SMEs to understand the business process, identify enhancements and gather Business Requirements.
• Created Clinical Trial Protocols
• Performed gap analysis to ensure the projects is effective for the organization.
• Designed flow-charts and diagrams using MS Visio.
• Produced the visual models for the application to create use cases, sequence diagrams, deployment diagrams and activity diagrams.
• Analyzed system requirements and developed detailed Test plan and Test cases for testing the functionality.
• Performed risk analysis of the requirements to identify the key business risks areas for the project and prioritized the application development and testing.
• Facilitated user acceptance testing and test strategies with developers and testers.
• Assisted project manager in maintained and organizing project documentations throughout project life cycle.
• Conducted JAD Sessions and Weekly meetings to review, analyze requirements with Business.

Environment: SQL Server 2000, Microsoft Visual Basic 6, Query Analyzer, WinNT, Test Director 6.0, MS Project, MS PowerPoint, MS-Word, MS-Excel