SUMMARY:

• Business needs & execution focused senior project management professional with 14+ years of hands - on experience in Project, Release & Team Management. Diverse background in technical and managerial areas.
• Skilled in budgeting, project planning, identifying technical solutions and mitigating risks. Proven ability to manage in dynamic environments. Experienced in creating and leading teams from multiple disciplines and creating vision, strategies and plans in midst of rapid growth and change.
• A project leader & coach with the ability to motivate teams and produce results and a planner who understands the complexities of large projects so as to be able to negotiate effectively and craft a viable schedule
• Having worked extensively data management, business intelligence & web application projects, developed a deep understanding of Project Management, SDLC, Change Management, Risk Management, Project Process Management
• Communication Strategies, Knowledge Base Management and Business Process Management. Results focused with the requisite "soft skills" to achieve excellence at staffing or building project teams with in-house staff, multiple vendors, consultant personnel, or in combination, and motivating them to produce quality results on time. The results have been cost effective, timely development of maintainable tested products created in a highly productive and rewarding environment.
• Solution Concept to Execution: Unique competency in translating business issues into customer solutions including opportunity identification, requirements development, software development management, delivery, support, and analysis.
• Expertise in end to end SDLC process i.e. Project Scoping, Planning, Estimating, Scheduling, Organizing, Budgeting, managing off-site and offshore teams, coordinating with CAB, Delivery PM, Business Ops & QA teams and Release planning.
• Proven expertise in project management skills such as estimations & proposals, risk assessment, project controls, budgeting & cost control, phase gating, resource allocation, planning & scheduling, project analysis & benchmarking, compliance and efficiency improvements.
• Have demonstrated competencies in: collaborative team management, on-boarding & off-boarding, leadership, coaching, knowledge base creation and ; cross-departmental team building; and sub-contractor relations.
• Strong quantitative analytical & problem solving skills to lend insight into highly ambiguous and sensitive business problems and building business cases.
• Deep content knowledge in of process improvement methodologies for Business Process Management, Knowledge Management, and Business Rules Management
• Identify disconnects and communication gaps, suggest performance metrics, provide analysis that often serve as a foundation for designing process improvements and share knowledge across the division.
• Extensive experience in creating Business Requirement Documents (BRD), Use Case development, UML modeling using modeling tools like Rational Rose/MS Visio, Project Plans, Requirements Traceability Matrix (RTM) & UAT scripts throughout the SDLC.
• Comprehensive experience in SWOT analysis, Feasibility studies, Gap analysis, Impact analysis, Risk analysis and Return on Investment (ROI).
• Extensive experience in creating Business Requirement Documents (BRD), Use Case development, Requirements Traceability Matrix (RTM) & UAT scripts throughout the SDLC.
• In Depth understanding of the AS-IS and TO-BE business processes and experience in converting these requirements into technical specifications for preparing test plans along with Use cases and business workflow.
• Well versed with cloud hosting solutions such as AWS, Azure, VMWare etc. as they are becoming the preferred options for boot-strapping start-ups.

PROFESSIONAL EXPERIENCE:

Confidential

Program Manager

Responsibilities:

• Designed and deployed BPM documentation templates and formats that are now the standard across ST.
• Project managed the documentation of “Forward Looking Release” view, which enabled increased visibility and impact of planned releases across ST.
• Applying BPM principles for process documentation, optimization, automation and systems integration involving process mapping, control and measurement for continuous service improvement and increased efficiency by aligning ISM deliverables with business objectives.
• Project manage the ongoing business process optimization project, communicating and updating its progress and changes to leadership and stakeholders.
• Work with various teams and leadership to redesign workflow and achieve cost savings via process optimization utilizing ITIL framework.
• Plan, set-up and facilitate business process requirements gathering sessions with SMEs.
• Have designed and set-up a repository of catalogued processes that have been documented and optimized for easy access for all end users.

Environment: MS Project 2013, MS Visio 2013, MS Office 2013, Sharepoint, Office365, ITSM, SCCM, FastRFC

Confidential, Sunnyvale, CA

Project Manager, Community Director

Responsibilities:

• Led several successful projects to improve core system and to extend scope of site in a waterfall-agile hybrid development environment, including upgraded security protocols, major updates to forums, updates to user and expert interface.
• Developed project management processes and tools to capture, prioritize and manage requirements.
• Manage all project deliverables including specs, schedules and budgets.
• Successfully coordinate multiple vendor groups.
• Project developed on schedule and budget.
• Facilitate the daily stand up meetings, planning and review meetings.
• Managed the entire SDLC, successfully managing internal IT systems and engineering processes necessary for delivery of technology solutions for customer.
• Ensure that the teams deliver required functionality on time by resolving roadblocks, e.g. access to remotely-hosted source code change control system.
• Responsible for approval of various artifacts like business requirements, functional specifications document, impact assessment, GAP analysis and Business Process Analysis.
• Manager of community and member engagement team, developing robust processes to manage rapid expansion of
• Created project roadmaps, milestones, and project schedules, supporting intranet, operational policies and procedures.
• Develop, manage and refine member engagement metrics and strategies.

Environment: Binfire, JIRA, Bitrix24, .net, Java, CSS, HTML 5, AWS, Azure, GitHub, TeamViewer, Mockflow, MS Office Suite

Confidential, Oakland, CA

Project Manager

Responsibilities:

• Manage concurrent projects, track milestones, lead discussions, manage issues, conducted full lifecycle from requirements through development and implementation.
• Provide weekly status reporting to project team, program management, lead change control process.
• Serve as on-boarding resource for team members, manage cross project interdependencies and risks
• Guide project involving both onsite and distributed teams through the entire SDLC using a development methodology that includes aspects of both waterfall and agile.
• Responsible for the business requirement review, project scope lock, requirements elicitation, Issues and Risk Management, Threat risk assessment plan, preparation of Operations readiness strategy, issue handling and escalations. Coordinate the efforts of development team members, SMEs and Interface analysts.
• Responsible for the requirements elicitation, Issues and Risk Management, Threat risk assessment plan, preparation of Operations readiness strategy, issue handling and escalations. Coordinate the efforts of development team members, SMEs and Interface analysts.
• Research, identify and engage necessary resources from across the organization as needed. Communicate with the other team members to ensure that application functionality and workflow requirements needs are being addressed and met. Plan and facilitate validation sessions with end users.
• Helped implement best practices for Incident, Problem and Change management based on ITIL framework across the enterprise.
• Coordinate validation of data conversions by acquiring operations resources, coordinating setup of physical space for validation as needed (workstations, application access, etc.). Updated documentation as specified by PMO standards and the Interfaces PM. Plan and schedule the Test strategy, Unit / System/ Performance/ Regression test plan
• Have championed the introduction of Scrum/Agile practices within the development group and have successfully introduced practices such as daily scrum meetings, user stories and release planning.

Environment: MS Project, Remedy, HP Project Portfolio Management, Sharepoint, Data Marts, MS Word, Excel, PowerPoint, Visio, Rapid SQL.

Confidential

Release Manager

Responsibilities:

• Work with the business users, development team & infrastructure team to prioritize release timelines, analyze and streamline business processes to implement improved software packages, adding value to daily operations.
• Customizing & implementing the Systems Release and Change Management guidelines and procedures.
• Integrated Release and Change Management procedures with various project work
• Worked with the team to not only proactively manage the entire SDLC but also successfully manage the internal IT systems so that we could deliver the customized technology solution to the customer on time and under budget.
• Developed and presented recommendation, explaining and clarifying results
• Track and monitor changes and projects through the Change Management lifecycle using ITIL best practices.
• Ensured that each Change Request had the appropriate supporting documents for each assigned release
• Helped implement a waterfall-Scrum project management process that helped the client track project better while helping the team deliver products that exceeded quality & schedule SLAs.
• Implemented processes that helped reduce the “defect” identification & solution deployment time by 20%.

Environment: Version One, JIRA, PlanView, Sharepoint, VMWare, MS SQL Server, MS Office, MS Visio.

Confidential, San Francisco, CA

Project Manager / Sr. Business Analyst

Responsibilities:

• Analyze the system specifications, business requirements and data flow for full understanding of the project and create data flow diagrams and data mapping diagrams.
• Facilitate and moderate Joint Application Development (JAD) sessions to elicit requirement.
• Facilitate collection of functional requirements from system users, work with the business for the creation of the product requirements document (PRD) and preparation of functional requirement documents that provided appropriate scope of work for technical team to develop prototype and overall system.
• Create FSD, Use Case specifications, business flow diagrams and sequence diagrams, so the developers and other stakeholders can understand the business processes.
• Facilitated the daily stand up meetings, sprint planning and review meetings, and maintained the team’s burndown chart.
• Ensured team delivered required functionality on time by resolving roadblocks, e.g. access to remotely-hosted source code change control system. Document requirements, processes and flowcharts as needed in Excel, Word or Visio. Responsible for approval of various artifacts like business requirements, functional specifications document, impact assessment, GAP analysis and Business Process Analysis.
• I was also responsible for creating the project plan for my track and working with the various stakeholders like the business, QA and PMO to manage the project development and install.

Environment: MS Project, Remedy, Oracle GL, Mercury Quality Center, Sharepoint, Data Mart, MS Word, Excel, PowerPoint, Visio, Rapid SQL, Planview

Confidential, Sunnyvale, CA

Project Manager / Release Manager

Responsibilities:

• Manage multiple projects in multiple environments both onsite and offshore through the SDLC i.e. initiating, planning, executing, monitoring, closure and the project phase gating checklist and provide frequent project status updates.
• Work with the business users to prioritize requirements, analyze and streamline business processes to implement improved software packages, adding value to daily operations.
• Responsible for approval of various artifacts like business requirements, Solutions design, Functional design, Feasibility, Risk, Financial, Cost, Impact, GAP and Business Process Analysis. Coordinate & lead the Application Design, JAD & JAR Sessions. Facilitate and schedule meetings to track progress, issues, risk and full life cycle of software development.
• Facilitate business requirements gathering meetings, document visual diagrams and flowcharts as needed in Excel, Word, Visio, SharePoint intranet usage for sharing documents and communication. Establish workflow, paper filing system for setting standards and consistency; administer data security, develop backup procedures. Created detailed WBS & project schedules.
• Collaborate with business users for requirements elicitation on various subjects such as Global Services, Install Base, SLA’s, etc.
• Plan and schedule the Test strategy, Unit / System/ Performance/ Regression test plan
• Publish the project weekly milestone report -- weekly / biweekly and weekly project governance status report and created the Post implementation review (PIR) along with the Project Closure report.
• Responsible for the release planning, business requirement review, project scope lock, requirements elicitation, Issues and Risk Management, Threat risk assessment plan, preparation of Operations readiness strategy, handling issues and escalations.
• I also serve as a SME to cross functional teams for Sharepoint, MQC & Release Management.
• Create and manage the MS Project Plans, Sharepoint document repository, Mercury quality center and Remedy.

Environment: OBIEE, SAP, Cognos, MS Project, Remedy, Mercury Quality Center, Datastage, Sharepoint,, Data Mart, Warehouse, MS Word, Excel, PowerPoint, Visio, Access, Toad, Lombardi

Confidential, Richmond, VA

Business Analyst

Responsibilities:

• Created Use Case specifications, business flow diagrams, Activity/state diagram and sequence diagrams for Critical Document Registry. Facilitated description of three sets of end-to-end solutions to meet control requirements, to include industry best practices and tools, and existing COF solutions.
• Assessed the degree to which Critical Document Registry functionality met control requirements, process and technical efficiency of the solution and risk exposure if another solution were selected.
• IT Service Management (ITIL) Implementation Responsibilities:

Environment: MS Office (MS Word, MS Excel, MS PowerPoint, MS Visio), MS-Project, Windows 2000, SWOT analysis, Clear Quest, MicroStrategy.

Confidential, Minneapolis, MN

Business Analyst / Team Lead

Responsibilities:

• Analyzed the system specifications, business requirements for full understanding of the project and created Business System Analyst Reports.
• Facilitated and moderated Joint Application Development (JAD) sessions to gather requirement.
• Supported the batch and online Securities Description File system which is a very crucial application as it holds all of the pricing and indicative data for all of the securities held by the firm's investors. It provides vital information to numerous other applications (e.g. Statements, Trading Desk, Settlements, Confirms, etc.).
• Facilitated collection of functional requirements from system users and preparation of business requirement documents that provided appropriate scope of work for technical team to develop prototype and overall system.
• Prepared Business Process Models that includes modeling of all the activities of the business from the conceptual to procedural level for Settlement of foreign exchange transactions, funds transfer, letters of credit payments, local & international resulting from sale & purchase of foreign currency from institutional banks & branches and reconciliation of related accounts.
• Created Use Cases/Activity Diagrams, Functional Specifications using Rational Rose.

Environment: MS Office (MS Word, MS Excel, MS PowerPoint, MS Visio), MS-Project, Windows 2000, SWOT analysis, Clear Quest, HTML, XML, ASP.NET