PROFESSIONAL SUMMARY:

• Proven IT professional with10years experience in software development life cycle with a focus on understanding the needs of the business and coupling that with a design first approach for processes, systems, and frameworks to align the result with the vision of the business.

• Scrum Master with more than 8 years of experience in leading IT service delivery, providingstrategic business planning, and driving improvement initiatives to support corporate objectives and managing diverse teams. Expertise in understanding the full Software Development Life Cycle (SDLC) with emphasis on the Analysis and Design phases using UML and Use cases.
• Effective communicatoradept at partnering with senior staff and cross - functional teams to achieve goals.
• Executed strong client leadership and project management to ensure customer delivery.
• Experienced in conducting Agile ceremonies- Release Planning, Backlog grooming, Sprint backlog, Sprint Planning, Program Increment planning, Daily Stand Ups, Retrospective
• Experienced leader skilled in managing IT teams and developing staff to exceed expectations.
• Experienced in all aspects of building and leading high-functioning groups including staffing, resource planning, budget development, and .
• Plan, deploy and lead all lean activities that will produce significant cost saving though productivity, quality, waste reduction improvements, and improving business processes.
• Conducted a budget planning of the project through walkthroughs and meetings involving various leads from development, QA and technical support teams.
• Exceptional ability to maintain and buildclient relationships, able to comfortably converse with all facets in the client’s organization.
• Organized and goal-oriented, Analytical problem-solver, able to anticipate issues and create new systems that streamline operations, resolve concerns and improve efficiency.
• Knowledge of security issues, techniques, and implications across computing platforms.
• Have good understanding of security awareness to users and IT Personnel and Business Continuity plans and processes.
• Experience in Agile methodologies, Scrum, business process re-engineering, reviewing existing processes, conducting gap analysis, and making recommendations for enhancements
• Key contributor in the areas of Agile/Scrum methodologies, strategic planning, risk management, conflict management, scrum of scrums.
• Have ability to work with virtual teams (offshore/onshore teams), define process improvements, and manage stakeholder expectations
• Have good negotiation and interpersonal skills, analytical mind & comprehensive problem detection/ solving abilities.
• Highly motivated and self-starter with passion for excellence; have excellent organizational, time management, analytical and reasoning skills combined with good verbal and written communication skills.

TECHNICAL SKILLS:

Agile Methodologies: SCRUM, Waterfall Model, Paired Programming, Project Management, Product Management, Data and Business Analysis-Commerce, Web services, REST APIs, A/B Testing, SEO

Bug Reporting Tools: QC, QTP, JIRA, Simulator

Databases: Oracle 10, 11g, MS SQL, ProsgreSQL

Software Packages: SharePoint, Tableau, Spitfire, Microsoft CRM SDK 4.0 2011

Microsoft Office: Project, Word, Visio, Excel, PowerPoint, Access

Agile tools: JIRA, Confluence, Rally, Version one

Operating Systems: Windows2000/XP/2003, Unix

PROFESSIONAL EXPERIENCE:

Confidential, Pennsylvania

Scrum Master

Responsibilities:

• Responsible for executing Scrum master activities in Agile SAFe environment
• Responsible for time-boxed sprint planning and execution
• Proactively tracked, recorded, removed and escalated impediments
• Involved in Business planning, data analysis and process analysis along with the team.
• Involved in huge data transmission form waterfall to Agile methodology.
• Facilitated and provide guidance to Daily Standup’s, Sprints, Demonstrations & Retrospectives
• Supported Engineering and Professional Services teams in developing, maintaining and grooming the Product Backlog
• Worked with the Product Owner (PO) on a regular basis to develop a comprehensive backlog of User Stories that define the work that have to be developed by the team;
• Facilitated the teams in identifying and managing dependencies with in Product development
• Served as mentor and coach for agile methodologies to members of scrum team, product owner and other Project leaders
• Represented the team at the Scrum of Scrums meeting to report progress.
• Responsible for executing and managing scaled agile transformation effort (SAFe).
• Constantly assed the Scrum Maturity of the team and organization and mentored the team to higher levels of maturity and assisted Scrum of Scrums.
• Developed SCRUM reports and artifacts to include User Stories, Velocity Charts, Burn-down Charts, Sprint Retrospective notes

Confidential, Sunnyvale, CA

Sr. Scrum Master

Responsibilities:

• Interacted with SME’s to elicit business goals and define goal-level requirements.
• Creating detailed documentation containing business objective, vision and scope, preliminary estimates, infrastructure impact assessment and risk factors.
• Construct Data flow diagrams and document the AS-IS business processes
• Defined and implemented Change Management policies and procedures
• Performed QA on functional specifications for enhancements and interfaces authored by Design Team consultants.
• Co-ordinated with all developers and project stakeholders to lead a kickoff meeting.
• Defined and introduced the project, team member’s roles, and key deliverables. Map out timelines, milestones, communication processes, question and answer session
• Directed the project using rational methodologies and acted as an RUP consultant for the whole project life cycle.
• Extracted, normalized, analyzed and review the report with respect to data efforts related to proactive fraud identification procedures.
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, OOD using UML
• Designed and lead workshops using coaching and creativity to access and express values, vision and dreams.
• Involved extensively in Project Planning and Management in the areas of Scheduling, Team Building.
• Strong analytical and communication skills, also worked with risk management / operational.
• Worked closely with data conversion team for populating the system with master data such as functional locations, equipment, task lists, maintenance plans.
• Facilitated user acceptance testing and test strategies with developers and testers
• Involved in reviewing Test Plans, Test Cases with the QA team to verify implementation of new features and enhancements.
• Developed System Integration Testing (SIT),User Acceptance Testing(UAT) plan for testing the upgrade and new modules

Confidential, Spartanburg,SC

Scrum Master

Responsibilities:

• Product documentation, roadmap and execution from concept to deployment for clients/ traders
• Mapped customer’s requirement in the form of product backlog, divided to use cases, functional flow charts and data flow charts
• Analyzed user-behavior and implemented data-driven initiatives for staple requirements and future sales
• Managed role of Scrum Master and leveraged expertise while conducting product backlog refinement, daily standups, scrum, sprint planning and retrospective meetings, target setting, and defined the Sprint backlog and burn-down chart
• Coordinated the test procedures to ensure minimal impact to the production environment
• Monitored progress against business functionality, requested objectives to ensure that projects meet the specific release criteria.
• Captured and clarified business requirements through a range of analysis techniques (data flow diagrams, sequence diagram, case tool analysis, gap analysis and work and process flow diagrams Captured and clarified business requirements through a range of analysis Verified Business, Functional and Technical Requirements, Use cases, test cases by working with all the stake holders - Business team, Architects and Development team members at onsite and offshore
• Involved in understanding business problems and transformed these into EPICs/Feature and User Stories
• Involved in conducting meetings for Agile projects requirements, sessions with stake holders, articulated and created the requirements in effective User Story/scopes
• Monitored progress and completion reports on a weekly basis, utilized creative problem solving, negotiation skills to resolve issues, manage timelines, and deliver a quality product
• Helped UI team with the mock-ups clarification and worked with all departments to ensure UI proposals satisfy business, rating, compliance, legal, performance, technical and other needs
• Reviewed system changes requested by other departments to ensure requirement validation and documentation
• Performed end-user acceptance testing of site changes to confirm deployment.

Confidential

Business Analyst

Responsibilities:

• Acted as a liaison between the business representatives (Product Owner) and IT, providing insight to the needs and create expectations and acceptance criteria.
• Ensured that the PO’s expectations are effectively captured in User Stories and the team thoroughly understands what has to be developed;
• Worked with product owners, engineering/QA teams to evaluate and prioritize requirements to ensure end-to-end alignment and traceability to value stories, within and across projects.
• Conducted product backlog grooming sessions, organized review of requirements with product owners, developers, QA, and technical staff.
• Established a clear channel of communication between team members and PO to maximize communication flow between them.
• Facilitated Scrum ceremonies, grooming, stand-ups, team communications, and decision making with the team
• Identified and removed impediments and prevented distractions.
• Developed a culture of Agile development that is in complete alignment with the Agile manifesto.
• Responsible for latest Agile methodologies and best practices

Confidential

Business Analyst

Responsibilities:

• Managed project using Software development life cycle model (SDLC).
• Designed and proposed the model to the management using Unified Modeling language.
• Created workflow scenarios, designed new process flows, documented the Business Process and various Business Scenarios, activities of the business from the conceptual to procedural level.
• Acted as the primary liaison between the client departments and the Information systems department and interacted with internal as well as external clients, to collect requirements and business process information, documented them in Business Requirement Document (BRD).
• Interacted with internal users and customers to learn and document requirements and used them to produce business requirements documents; Performed gap analysis of the current system and the upgraded version.
• Monitored project progress by tracking activity; resolving problems; publishing progress reports; recommending actions.