Summary:

• Extensive background in Software Development Life Cycle processes, Requirement analysis, Design, Coding, Testing i.e. creating test plans, test cases and test scripts Integration on Mainframe Technologies
• Calligo Specialty:
• Over 5 years of Calligo DMS experience spanning 4 major Client projects at United HealthCare, The Hartford, MassMutual and BCBS:
• Calligo Developer, Senior Calligo Developer and Calligo Tech Team lead on multiple projects
• Over 5 yrs of end-to-end Calligo project experience throughout the full DMS development process from requirements to testing.
• Created Model Documents Health Care Policies and Certificates, Life Insurance Policies and Certificates using Calligo Document Manager, Author and Customizer.
• Business areas: Certificates, Policies/ Policy forms, Calligo Document services, Disability Insurance- LTD STD

Technical Skills:

INTERNET

Languages: HTML

CLIENT/SERVER

Databases: PC FOCUS

Tools: Calligo, MS-Office

O/S, Network: Unix, Windows NT, Banyan Vines, Token Ring

MAINFRAME

Databases: DB2, SQL, VSAM, IMS DL/1, FOCUS

On-line: CICS

Languages: CALLIGO, COBOL, COBOL II, COBOL 370, EASYTRIEVE

Tools: TSO/ISPF, Changeman, CMS, File-Aid, InfoPac, OPC, SmartTest

O/S, Network: VM, OS/MVS

HARDWARE: IBM Mainframe, Pick, IBM PC and Compatibles

APPLICATIONS: Insurance, Financial, Customer Service, Banking, Claims Automation, QA Testing

Professional Experience:

Confidential

IStream Applications Developer

• Analyze, Design, Develop, Test and Deploy Legal Documents.
• Interpret and Understand business requirements and formulate a solution within the standards and operating guidelines of the department.
• Responsible for understanding dependencies and having working knowledge of front end web based applications that feed data to Istream system
• Maintaining and supporting existing Istream code and products with various design implementations.
• Excellent team player, good communication and interpersonal skills with solid team leading capabilities.
• Proven ability to work efficiently in both independent and team work environments. Energetic and perseverant self-starter known for exceeding goals and objectives.
• Excellent knowledge with Unit Testing, Regression Testing, Integration testing, Client Acceptance testing, production implementation and maintenance.

Hardware/Software: IStream Author, Assembler, Customizer, Infoconnector, Promoter, BugZero

Confidential

Senior Developer / Tech Team Lead

• In-depth experience in all phases of Software Development Lifecycle i.e from Requirements, Analysis, Design, Development, Testing and Deployment of software applications.
• Work in Onsite/Offshore model in client interfacing role continuously meeting and exceeding client expectations.
• Extensive background in Software Development Life Cycle processes, Requirement analysis, Design, Coding, Testing i.e. creating test plans, test cases and test scripts Integration on Mainframe Technologies
• Act as Systems Business Analyst, Tech Team Lead, Subject Matter Expert SME , and Senior Developer on projects and service requests.
• Analyze business needs, and conducted team meetings with stake holders who include affected Application development Tech leads and Business leads, and then prepare a detail Requirement specification document based on the outcomes of the meeting.
• Expertise in preparing Test JCL for various test cycles and also for the parallel test cycles runs.
• Prepare Weekly Status Reports and initiate/coordinate weekly and monthly status meetings.
• Expertise in ENDEVOR package creation and participate in various production installs.
• Translate business objectives into system requirements using powerful analysis and modeling tools

Hardware/Software: IBM Mainframe COBOL, COBOL II, COBOL 370, DB2, SQL, VSAM, CICS, EASYTRIEVE, TSO/ISPF

Confidential

Data Manager

• Assist in the development and implementation of various strategic initiatives around Meta Data Management, Master Data Management, Data Quality, Data Architecture Policies, Standards and Governance.
• Participate in the various review processes associated with Data Architecture at the enterprise level.
• Participate in data architecture design and review processes, including planning and monitoring efforts, reviewing deliverables and communicating to management.
• Play an active role in the definition of canonical models for the different domains.
• Lead creative approaches to problem solving that Influence decisions across the enterprise related to data management.
• Responding to change and engaging in multiple projects simultaneously
• Design reviews and sign-off for data movement processes
• Involved in data movement with internal and external parties/systems
• Implement and follow standards for new system/schema build, and support to achieve desired data security and quality.
• Responsible for Data Flow diagrams and data dictionary

Hardware/Software: MS-Office, Windows, SQL, Mercury Quality Center, MS SharePoint

Confidential

Senior BSA/BA

• Design and developed high quality business solutions using Calligo
• Identify and understand the business problem and the impact of the proposed solution on the organizations operations
• Document the complex areas of project scope, objectives, added value or benefit expectations, using an integrated set of analysis and modeling techniques
• Translate business objectives into system requirements using powerful analysis and modeling tools
• Evaluate customer business needs, thus contributing to strategic planning of information systems and technology directions
• Assist in determining the strategic direction of the organization
• Liaise with major customers during preliminary installation and testing of new products and services

Hardware/Software: Calligo, MS-Office, Windows, SQL, Mercury Quality Center, MS SharePoint

Confidential

Senior Developer/BSA/BA

• Responsible for managing and implementing State mandated changes to Healthcare Policy forms, and acting as liaison between technical and business personnel. Initially hired as a senior developer, but later took on the responsibilities of a business systems analyst, business analyst and database analyst.
• Worked with both business and database design personnel to determine what was needed for specifications and assisted in the development of detailed front-end requirements.
• Guided both business and technical teams to run application more efficiently. Reduced generation times for documents from 6 minutes to 25 seconds.
• Created and executed UIT used Microsoft SQL server 2005, Microsoft Access 2003, Livelink, Calligo Document Management System
• Acted as technical team lead in addition to coding from detailed design specifications.
• Executed unit and integration testing to identify and correct coding errors.
• Developed new business requirements from meetings with business end users for two separate projects.
• Assisted in the development of code for two separate projects and walked through the development of technical specifications from business specifications with new database personnel in order to meet deadlines.
• Designed and coded base printing instructions for mass printing of booklet and contracts.
• Modified and Debugged VBA based GUI application.
• Helped streamline the approach used for updating two separate databases based on technical specifications, and aided DBAs with questions and problems encountered during this process.
• Tested and debugged new software which would be used for mass file transfers between environments. This will be used during the different project testing phases and also to migrate files to Production.
• Managed multiple projects independently, but at the same time brought in necessary business or database personnel as needed. Identified priorities and completed coding tasks always ahead of scheduled deadlines.
• Researched and documented software and hardware solutions that would enhance project capabilities and made recommendations to senior level management.

Hardware/Software: Calligo, MS-Office, Windows, SCI, SQL, Oracle 9i

Confidential

Project Manager/Technical Team Lead/BSA

• Originally hired as a Developer, but shortly after 3 months was given the Technical Team Lead position, and then after the business and technical PMs left took over as the sole PM for the entire project.
• Assisted in the installation of Calligo software and the building of all necessary Calligo components involving both development and database applications.
• Played a major role in the assembly of business requirements, development of code, assignment of tasks to developers, and reporting to senior level management for a major document management project. This project will be prototyped for use companywide for various other departments within the Hartford.

• Worked on all levels of Calligo development using company accepted coding standards.
• Worked with both business and database design personnel to determine what was needed for specifications and assisted in the development of detailed front-end requirements. Kept both the BA team and the database team on track through weekly progress meetings using self designed progress sheets and updating Microsoft Project for upper level management.
• Effectively managed the technical team 11 members and act as manager representative in all communication between technical team, business team, compliance team, end users and upstream and downstream application areas.
• Managed multiple projects independently
• The team consistently completed tasks ahead of scheduled deadlines and assisted other areas Front End Team, Business Team, etc. to meet their deadlines.
• Track and report progress of entire team to senior level management for staffing and budgeting requirements.
• Prioritize and assign tasks to developers to ensure Production and support goals are met.
• Acted as Liaison/PM when dealing with upstream and downstream applications that would affect the project. This in turn led to being assigned the overall Project Manager position when the position was vacated. Due to lack of structure on the project implemented a cross training program so that each team would fully understand every other teams role on the project. This improved productivity and overall project morale. Instituted daily status meetings for individual teams and weekly status meetings for the entire project until stability was achieved.
• Assisted in the development of code used to design three separate front ends.
• Continued to act as Technical Team Lead even after taking on the PM responsibility. Delegated increased responsibility to technical team members based on performance
• Used Diffdoc to compare Production documents with customized changed documents for accuracy prior to implementation.
• Performed associated BA tasks related to the project in the absence of a BA throughout the majority of the project. Independently researched and learned the product and business approach in order to proficiently assist BA team on a management level.
• Researched and documented software and hardware solutions that would enhance project capabilities and made recommendations to senior level management.
• Recommended and received approval on the implementation of Mercury's Quality Center product. Put together the technical design and assisted Mercury in installation of product. Later, customized tool for use with the project and rolled out product to all project personnel. Independently trained large groups of users locally and remotely both on-site and on-line. Performed any necessary maintenance on product in conjunction with project. This product was used as a tool for Production support for the project.
• Solely responsible for Production support for the application after it went into Production ensuring that all SLAs were met.
• Tested and debugged new software, which is proposed to be used in conjunction with application.
• Performed the normal Developer duties to include analyzing, coding and testing as a team member in addition to handling management role.

Hardware/Software: Calligo, DiffDoc, MS-Office, Windows, SCI, Mercury Quality CenterSQL, Oracle 9i, PVCS

Confidential

Senior Developer/BSA/BA

• Responsible for managing and implementing State mandated changes to Healthcare Policy forms, using Calligo Enterprise Document Management software:
• Created detailed design specifications from high-level requirements to guide coding effort by:

• • Utilized and/or created compare documents when necessary in order to determine the state specific language particular to the product.

• • Determined all variables needed and associated front-end questions SCI .

• Coded product from detailed design specifications.
• Documented coding in remarks/comments sections.
• Converted Insurance policies and certificates from old WordPerfect platform to Calligo Microsoft Word platform involving FTP and document conversion to ensure formatting and specialized document features were not lost.
• Worked with assigned BA to resolve issues related to front-end questions.
• Created/added standard plan templates for product/state as appropriate.
• Reviewed code of lesser-experienced coders.
• Created test plans and scripts to adequately test the code for errors.
• Performed code inspection for syntax, grammar, formatting, and routine errors.
• Executed unit and integration testing to identify and correct coding errors.
• Managed multiple projects independently.
• Identified priorities and complete coding tasks in a timely manner.
• Monitored and reported progress and work status to Manager and/or Senior Business Analyst in writing.
• Mentored/trained new Employees and Coders with less experience.

Hardware/Software: Calligo MS-Office, Windows, SCI

Confidential

Senior Programmer

• Senior Programmer Claims Automation Dept. SRS Conversion team. Member of the financial conversion team, which ran a series of office conversions over two-year period, analyzed results and corrected errors. This process converted approximately half of the Hartford's open claims to an outside vendor system with better than 95 accuracy. It has been and will be used by other lines of business for conversion to other platforms.
• Developed financial balancing process, which compares the impact of financial transactions on two separate environments to ensure compatibility between systems.
• Provided daily production support for the Claims Automation Department.

Hardware/Software: COBOL, COBOL II, COBOL 370, DB2, SQL, VSAM, CICS, EASYTRIEVE, TSO/ISPF, IBM Mainframe

Confidential

Sr. Programmer Analyst

• Designed, coded, tested and implemented COBOL programs for the Pega Systems Automated Customer Service Department. Provide on-going support for both production batch and online environments.
• Acted as Technical Lead on installation and support of new client/server application for the Money Transfer Department. Provided technical support for application that produces correspondence for the bank corporate wide.
• Performed as Technical Lead on the installation of a complete mainframe software upgrade.

Hardware/Software: COBOL, DB2, SQL, VSAM, CHANGEMAN, IBM Mainframe

Confidential

Information Systems Specialist

• Designed, coded, tested and implemented COBOL programs for the Auto Division of the Personal Lines Department.
• Coordinated, updated and implemented the running of the department monthly version flow and movement of programming changes into production. Troubleshot, coded, and performed ad hoc programming based on end user requests in a production support role.

Hardware/Software: COBOL II, DB2, TSO/ISPF

Confidential

Lease Administrator Automation Technology Specialist

• Responsible for the entry of orders and automated the company Finance Department by installing new PC's and setting up local area network.
• Taught Microsoft Windows/Windows for Workgroups, Excel and Word classes to company personnel. Troubleshoot all PC related problems company wide. Designed and developed new reports using both PC and mini computer applications.

Hardware/Software: Pick, IBM Mainframe, Word, Excel, Windows, W4W, IBM PC and Compatibles

Confidential

Systems Analyst

• Analyzed user/business requirements for systems changes.
• Designed, coded, tested and implemented enhancements to the Loans Processing Systems.

Hardware/Software: FOCUS, PC FOCUS, Banyan Vines, Token Ring, LAN, IBM Mainframe PC