Business Analyst & Research Analyst Resume

OBJECTIVE:

Looking for an opportunity to learn and serve as a Business Analyst (BA) wherein I can gainfully employ my robust experience & skills in intra personal customer relations to gather and address stakeholders requirements, concerns and issues backed up with my strength in business processes analysis.

SUMMARY:

3 plus years proven track record experience in Business Analysis (BA) services
3 plus years of experience in business processes analysis in Healthcare, Finance, Mortgage, and Project Consulting
Trained, experienced and professionally certified as a Business Analyst (BA) all phases of Software Development Life Cycle (SDLC)
Exposure to software development methodologies of Agile & Waterfall
Involved from Requirements Gathering up to User Acceptance Testing (UAT) of the SDLC
Proven ability to work simultaneously on multiple projects with minimal guidance
Addressed stake holders concerns and issues as part of Requirements and Informationgathering
Proven track record in Customer Relations Management (CRM)

TECHNICAL EXPERTISE:

Automation Tools: UFT/QTP, ALM/Quality Center, JIRA, BugZilla, TestDirectorProgramming HTML, SQL and PL/SQL

RDMS: Oracle, SQL Server, DB2

Scripting Languages: VB ScriptApplication Microsoft Word/Excel/PowerPoint/Outlook/VISIO, LotusNotes 6.0/8.0

Operating System: Microsoft XP/Vista 7, LINUX,MAC OSx

SKILLS:

PROFESSIONAL EXPERIENCE:

Confidential

Business Analyst & Research Analyst

Responsibilities:

Acquired detailed knowledge for clients: document processing, workflow management during review, advanced methods of search, reporting, analytics, and production of documents.
Managed the day-to-day activities and successful delivery of projects.
Tracked engagement schedules, ensuring proper quality assurance, and manage changes in delivery process.
Conducted a data integrity review of small business loan information, comparing the bank client’s system of record against the bank’s supporting documentation, to ensure Community Reinvestment Act (CRA) reported metrics are in the line with regulatory and internal policy.
Executed data integrity review using Treliant’s third-party database management tool (XERA-iConnect) to compare against the information stored on the bank client’s various documentation systems record.
Provided expert consulting on the protocol as described in Reg X and RESPA Guidelines.
Performedmortgage file review, analyzed data and documentation in accordance with case review methodology.
Ensured the document extracted from every loan met the requirements to make an accurate decision for client.

Confidential

Intern/Jr. Business Analyst

Responsibilities:

Used technical background in electrical engineering to evaluate project feasibility by using budget proposals and quotes from suppliers.
Used gap analysis to compare previous and current projects of similar sizes to find ways to complete them below the acquired budget.
Target was to complete projects within budget so various were contacted for quotes and supply negotiations.
New suppliers were targeted in order to find competing prices for the fixtures needed for the projects.

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