CAREER OBJECTIVE:

To work in a dynamic environment as a professional Business Analyst, where my business knowledge, technical skills, detail-oriented personality and work experience can provide a significant contribution to the company's continued success.

Technical Keywords

• SDLC Development Cycle
• Methodologies
• Agile, Scrum, RUP, Waterfall
• Accounting Software's
• NetSuite, Intacct, MS GP
• Documentation
• BRD, FRD, SRS, Traceability Matrix RTM
• Sessions: JAD/JRP, RAD, Brainstorming
• Analysis
• GAP / SWOT, ROI, Cost Benefit, Portfolio Analysis
• Diagrams
• ER / UML, /Workflow/ Activity /Sequence, Use Case
• Quality Assurance
• UAT, Manual Testing, Test Plan, Test Scripts, Types of testing, Test Cases
• Defect Tracking Tools
• Rational ClearQuest, Quality Center, JIRA
• Tools: MS Visio, MS Project, MS Office, Rational RequisitePro, SharePoint, Rational Rose, ClearCase
• Database: Oracle, Microsoft SQL Server, Data Mapping, Data Analysis

Primary Skills

• 6 years' of Experience in business and system analysis, design, development, implementation of Web Based Business and Client /Server applications
• Strong knowledge of project life-cycle methodology: Agile, Waterfall and RUP analysis and principles, Business Process, Data Flow Modeling, Data flow diagrams DFD , ER Diagram, UML Diagrams
• Experience in business-user and end-user interaction with an in-depth understanding of business systems functionality and technicality
• Excels in handling multiple Projects at a time, maintaining and understand stakeholder needs and priorities. Worked with diverse geographically scattered teams
• Proficient in conducting Joint Application Development JAD sessions and individual interviews with business groups, senior management, SMEs and IT groups to converge towards a goal acceptable to clients/customers and feasible for developers to deliver
• Excellent analytical skills to understand Business Requirements and to translate them to system requirement specifications SRS
• Developed functional specifications FRS for business process refinement and system architecture conducted feasibility studies and scope control created and maintained Requirement Traceability Matrix RTM
• Working knowledge of System Configuration, Change Request Management to approve/ reject changes and Mitigation and Version Management processes
• Experience with process modeling using UML Diagrams like Flow Charts, Activity, Use case, Cause Effect, Context, Data Flow Organization Chart Diagrams
• Prepared Workflow diagrams analyzed AS-IS and TO-BE scenarios, designed new process flows and documented the business process and business scenarios
• Experience in developing mock-up screens and wire frames
• Experience in designing, reviewing and maintaining Test Cases, Test Scenarios, Test Procedures for Regression Testing, Analyzing Defects, interacting with team members in fixing errors and User Acceptance Testing UAT
• Expertise in creating Test Cases on the basis of product features, client requirements and technical documents. Developed, executed and maintained Test Scripts. Reviewed and documented Test Plans
• Expertise with QA Methodology to ensure robust functionality
• Expertise in broad range of technologies, including business process tools such as Microsoft Project, MS Excel, MS Access, MS Visio
• Good knowledge of SQL queries and PL/SQL procedures
• Extensive experience in conducting Market Research, Feasibility Studies, Data Analysis, Data Mapping, Gap Analyses, Risk Identification, Risk Assessment, Risks Analyses, and Risk management

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst

Responsibilities:

• Utilized corporation developed Agile SDLC methodology used Scrum Work Pro and Microsoft Office software to perform required job functions
• Conducted meetings and interviews with business users and SMEs in similar industries to identify and gather various functional and non-functional requirements
• Presented comparisons of poplar accounting software platforms NetSuite and Intacct to the executives of the client company, collected feedback and provided suggestions in decision making process
• Elicited, understood, and accurately represented specific requirements by working directly with clients as well as performing independent research
• Involved in writing and maintaining the Requirement Definition Document that included Business Requirements BRD and Functional Requirements FRD , Functional Specification Document FSD
• Assisted in building a Business Analysis Process Model using Rational Rose and Visio
• Designed and developed Use Cases, Context Diagrams, Sequence Diagrams, OOD using UML
• Conducted highly interactive JAD sessions with project's stakeholders such as users from the client company, software QA analysts and project management team
• Identified potential risks and provided solutions to avoid or eliminate risks and issues
• Tested software system functions using a Role-Based Access Control RBAC proxy authorization model with timing constraints on some roles ensured efficient operations of different modules re-statement on general ledger, account payables, receivables and P/L in the integrated system
• Conducted GAP analysis of the different reports that were being presented to clients to accommodate their requirements for the new enhancements
• Managed implementation of the new software systems by solving issues arising with data transferring and paralleling
• Modified functionality while keeping all stored information updated
• Held meetings with client and project managers to ensure that delivered results meet the stakeholders' expectations
• Created user guide using text, diagrams and snapshots for employees with different roles to use corresponding functionality
• Played a key role in the planning, User Acception testing, and Implementation of system enhancements and conversions
• Responsible for creating UML modeling plan, Use Cases, process flows, screen flows and business requirements documentation to model system development specifications, using MS Visio and Rational Requisite

Environment: MS Visio, Rational Rose, Agile, MS Word, MS Excel, RequisitePro, Windows, Linux, NetSuite, Intacct

Confidential

Business Analyst

Responsibilities:

• Created online survey, conducted meetings and phone interviews with existing and potential users with different industry background and collected their feedback
• Performed SWOT analysis to evaluate internal and external environment of the product and the company
• Analyzed, modified and finalized gathered feedback into Business and Functional Specification Document FSD and worked with product development team to add or change features of the platform
• Utilized Rational Unified Process RUP to configure and develop process, standards, and procedures to create a Business requirement Document BRD
• Conducted GAP analysis of the different reports presented to existing clients who had tried the system's designed procedures to accommodate their requirements for functionality improvement
• Conducted JAD sessions with project stakeholders, users, QA analysts and project management team for requirement modification as well as identifying and resolving issues to assure delivery quality
• Collaborated with UI team to develop page design including color and shape of modules and buttons, font and animation effect
• Coordinated with product and marketing teams to present clear description, graphical instruction, questions and suggestions on the platform and links to other suggested websites based on clients' needs
• Identified Use Cases from the requirements and wrote UCS Use Case Specification
• Created artifacts such as Use Cases, Activity Diagrams, and Sequence Diagrams using MS Visio
• Prepared manual test scripts using Rational Test Manager Tracked defects using quality center
• Monitored web maintenance to ensure smoothness and security of the platform system
• Involved in mentoring specific projects in application of the new SDLC based on the Agile management process, especially from the project management, requirements and architecture perspectives
• Coordinated teams in bringing about Business Requirements, Architectural Specifications, Corporate Priorities and Functional Specification and maintaining Requirement Traceability Matrix. Applied Unified Modeling Language UML to design Use Case Diagrams, Activity Diagrams, and Sequence Diagram
• Responsible for organizing the Quality Analyst QA walk through to explain proposed changes, coordinating with the test team to check and report weekly development status to the project manager and discussing with project manager and other teams regarding status of the launching process

Environment: MS Visio, MS Office Suite, Java, Oracle, UML, Quality center, Agile, RUP, Windows, MS Project

Confidential

Business System Analyst

Responsibilities:

• Served as a liaison between the business team and the technical team by identifying, understanding, and documenting their needs
• Used SDLC System Development Life Cycle methodologies such as Waterfall and RUP
• Utilized Agile/ SCRUM and PMI methodologies to monitor, steer and develop project objectives
• Conducted user interviews and work shops to gather detailed Requirements as follows:
• The User can view latest news, best performed products, investment tips and adviser's posts, print forms, leave questions or messages to their assigned advisers
• The Adviser can view historical changes of invested products, add or remove assets on a simulated board to track portfolio performance and show adjustment suggestions, post important announcements and write notes to the clients
• Analyzed requirements utilizing various methods. E.g. sample data from SQL queries, Screen Shots, reports, prototype screens, sourcing information, and other data models.
• Used Enterprise Architect for designing Use Case Diagrams, Activity Diagrams and Sequence Diagrams, after accessing the status and scope of the project and understanding the business processes
• Performed in depth data analysis to identify data issues in legacy system and worked with business to develop resolutions to those issues
• Applied Defect and Change management tools, preferably Rational Clear Quest and Mercury Quality Center
• Created attribute matrix and traceability matrix RTM for maintaining/updating system requirements using Rational RequisitePro

Environment: UML, SQL, Lotus Notes, RUP, Agile, Java, HTML, MS Visio, MS Office Word, Excel, MS Access, PowerPoint, Project

Confidential

Business Analyst

• Analyzed consumer surveys and gave technical inputs in business meetings
• Researched on P2P, P2C, P2B development in China and respective rules and regulations
• Collaborated with a P2P platform company and designed evaluation questions for checking whether or not the small businesses requesting for loans meet specific conditions and standards for certain level of loan limit
• Facilitated Joint Application Development JAD sessions to gather requirements from SME's from different groups. Involved in the meeting with business and marketing team for requirements gathering in definition stage
• Collected and modified requirements, created Use Cases and documented Use Case Narratives with respect to each functional requirement:
• Small loan borrowers business owners, vehicle owners, house owners need to complete the online application evaluation form multiple choices, including some essential personal and business info and range of loan amount
• The system can classify the borrowers and put into different pools and categories depending on credits and risk levels
• The risk department can review the borrowers' credit and borrowing history and make changes of the initial auto-classification.
• Facilitated the Customer in defining the high-level Functional Requirements and needs
• Created Use Case Diagrams, Activity Diagrams, Sequence Diagrams and ER Diagrams in MS Project
• The records were documented for loan decision making process, tracking or further analysis and investigation purposes requested by other departments or organizations
• Performed Data Validation of the data flow from the front-end to the back-end using SQL to perform the Back-end testing on the database
• Increased proficiency in organizing, documenting and tracking changes and defects using the Rational Clear Quest and archive change request in Clear Case
• Responsible for gathering the Requirements, Developing Process Model and detailed Business Policies and modifying the business requirement document as well as documenting approved change controls to add them into business design

Environment: MS Visio, PowerPoint, Quality Center, Rational Requisite Professional, Rational Clear Quest, Rational Test Manager, Rational Clear quest, Microsoft Visio, Rational RequisitePro, MS SQL Server

Confidential

Business Analyst

Responsibilities:

• Participated in the identification, understanding, and documentation of business requirements, keeping in mind the need for the application based on the project Scope and SDLC methodology using RUP and Waterfall methodologies
• Worked with development managers and trade show organizers to translate the business requirements into functional requirements FRD and non-functional requirements that supported overall strategy, goals and objectives
• Created Use Case scenarios and documented planned work-flow business processes
• Traced Requirements to High Level Design, Test Cases and Product Requirements
• Assisted scrum master with the scheduling and execution of implementation tasks
• Performed manual tests as part of the Integration and User Acceptance Testing
• Monitored Defect Tracking system to prioritize defects and devise a plan for future enhancements
• Supported business process and Information technology process and procedures re-engineering
• Worked with production staff to develop functional requirements, identify and map detailed current processes, identify gaps and failure points, perform root cause analysis
• Conducted seminars, training sessions and formally documented all functionalities to help team members understand the applications and functionalities

Environment: Waterfall, RUP, UML, Rational RequisitePro, MS Project, MS Visio, MS Office, SQL Oracle 8i