OBJECTIVE

• Continuity in career - path as a Business Analyst leveraging vast experience of product knowledge and industry best practices providing leadership and applying critical decision-making.

SUMMARY

• Strong oral and written communications skills and analytical strategist possessing quantitative, risk management with expert problem solving ability.
• Interfaces/interacts with business customers acting as liaison between Development, Data Modeler, BI teams and stakeholders ensuring and securing solid sponsor relationship.
• Gathers, authors, defines, vets, updates and tracks business or system requirements via quality center and excel spreadsheet.
• Provides high-level training to business power users specific to UAT document and scenarios based on new business process and system requirements using multiple methods.
• Extensive communications to project manager, business customer and sponsors outlining status and progress
• Identifies reporting universes, number and types of reports, user pools for use of SQL and Business Objects
• Documents and stores knowledge, applies change management, data mapping, data analysis and production of statistical models and process artifacts adding to a Share point or knowledge-link site.
• Agile, Scrum and Lean methodologies applied for Project Management.
• Over 10 year of working in working in an Agile environment, including working in JIRA, grooming back logs and monitoring sprint meetings.
• Works closely with Process, BI and Development teams to achieve successful systems integration and migration, process engineering, re-alignment, data governance & applications decommissioning.
• Experience in Credit Risk, AML and Dodd-Frank Act

TECHNICAL SKILLS

• DataTrac
• Calyx Point
• Encompass 360
• Empower
• LP/DU
• Loan Builder
• Microsoft Word and Excel
• Core logic reports
• PowerPoint.

PROFESSIONAL EXPERIENCE

Confidential, Dacula, GA

Business Analyst

Responsibilities:

• Proactively lead and communicate process and requirements related changes to key stakeholders
• Deliver on multiple projects by completing and updating project documentation; adjusting schedules when necessary; determining daily priorities; ensuring efficient and on-time delivery of project tasks and milestones; following proper escalation paths
• Collaborating with others; articulating ideas and viewpoints to senior management, peers and others; identifying and initiating projects; managing resources; driving the resolution of issues; and holding self and team accountable for results
• Provide and support the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes and new responsibilities
• Serve as a liaison between Operations and IT to assist or gather business requirements needed for system modifications, enhancement, and implementations
• Support other project analysis documentation including but not limited to functional requirements, scope matrix, use cases, sequence diagrams, future state proposals, UAT plan etc.
• Collaborate closely with developers to implement the requirements, provide necessary guidance to testers during QA process
• Writing business rules within LOS platforms
• Identify improvement opportunities (proactive and reactive)
• Assess business process and system inefficiencies
• Identify ways to increase adoption and customer satisfaction with the solutions that are created
• Create and define acceptance criteria that are foundational to test plans

Confidential, Tucker, GA

Business Analyst

Responsibilities:

• Onboarding Specialist to assisting customers with onboarding new EDI Trading Partners into their EDI Community.
• Gathering requirements, developing functional and technical specs, designing, testing and delivering quality production-ready solutions.
• Analyzing and modeling business and system processes.
• Managing multiple projects.
• Testing strategy development, and working with partners to define standard integration.
• Solve complex data integration and data management challenges.
• Work directly with customers to meet their needs, and handle concerns.
• Participate in all phases of the project lifecycle, produce formal project documentation and other relevant artifacts, prioritize and balance competing priorities.
• Work with EDI files and related business processes.

Confidential

Junior Business Analyst/Product Owner

Responsibilities:

• Core link between IT and the Business Owners
• Helped deliver cutting edge products to clients.
• Gathered requirements and created detailed user stories.
• Partnered with QA to create comprehensive test cases at the application and multi-application levels.
• Held regular stakeholder meetings to keep project moving through completion.
• Worked within a heavy data driven environment. Prefer candidates
• Data mapping and data analysis
• Work with EDI files and related business processes.

Confidential, Atlanta, GA

Part-Time Loan Processor 2

Responsibilities:

• Processed loan the data & documents derived from the initial 1003 & Borrower s .
• Data entered info via use of Calyx Point & DU & LP to prepare for underwriting.
• Ordered appraisal, titles, flood, homeowners insurances etc.
• Ordered & executed pertinent loan docs while providing customer svc to all relative parties & internal departments.
• Maintained & managed pipeline of 30+ loan files.