SUMMARY

• Dynamic and self - motivated business and technology professional with 7+ years of experience in the field of Banking, Financial Services, Insurance (BFSI), Capital Markets & IT industry.
• Worked on projects that required design, integration, enhancement, data consolidation, data migration and IT implementation & COTS Implementation.
• Exposure of accounting system, bank office procedures, trading lifecycle, Securities trading, OTC Derivatives, Regulatory reporting, Risk management, Investment Advisors, Insurance lifecycle, corporate & commercial lending, Credit Cards, cash management and Payment systems.
• In-depth experience in requirement gathering, analysis and design solutions to support the business needs of corporations by considering operational, technical and industry requirements. Experienced in software development lifecycle (SDLC) & PMLC adopting both Waterfall and Agile / Scrum methodology.
• Experience in using structured business analysis framework that includes defining As IS and TO BE processes. Gathered & documented requirements by interviewing directly the subject matter experts (SMEs) and conducting JAD sessions. Follow the Business Capability Model and process used business cases
• Experienced in project coordination & scheduling, budgeting, reporting, resource allocation & facilitate end-to-end delivery of requirements throughout the client Requirements Management Lifecycle (RMLC)
• Experienced in fast paced Agile/RAPID delivery environments. Maintain EPICs, user stories & participate in Agile ceremonies like Daily Scrums, product backlog grooming sessions, story pointing, sprint review & planning session & retrospective meeting.
• Managed concurrent projects & forecast cost, timeline & engage stakeholders to signoff the business requirements
• Experienced in managing business processes. Conducted planning, requirements elicitations, requirement analysis, documentation, collaboration & communication with stakeholders
• Effectively write test scripts, designed test cases, System Integration Testing (SIT), user acceptance testing (UAT), smoke testing, sanity testing, data migration testing, regression testing, test case validation, system testing entry & exit criteria and sign-offs
• Provided support to business partners, technology groups, development & testing team throughout the project lifecycle
• Possess exposure of OOAD principles and supported teams in functional designs, process mapping, wireframes, workflow activity diagrams or UML documents to capture detailed requirements and system boundaries
• Assisted in preparing cost-benefit and return-on-investment analyses to support system implementation decisions
• Participated in GAP analysis, Needs Assessment, Business Process Engineering, Requirement Mapping, Functional decomposition, Procedure Development, Training Manuals and documenting final Project Execution/Documentation
• Proven expertise in gathering and analyzing System specifications, Functional and Technical requirements and Developed testing processes and approaches according to client's standards
• Experienced in defect management system & defect life-cycle process. Collaborate with stakeholders and worked with cross functional testing teams and developers for closing defects to achieve objectives & results
• Report the defects through the Defect Tracking Tools (Test Director/Quality Center/Clear Quest) for centralized information
• POC for Change management, evaluate & prioritize change elements & used defect management tools to keep the project up & running
• An enthusiastic leader with the ability to work in a problem-solving environment. I possess good negotiation skills, flexible and adapt to changes

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst/Test Analyst

Responsibilities:

• Business Analyst and Acceptance Analyst for new developments and changes
• Review as subject matter expert the current state documentation for project lifecycle, identify process gaps & tools usage
• Documents business processes and conduct business process modeling according to Business Process Model and Notation (BPMN) standards
• Performed Data analysis using various techniques, define requirements and support decision making.
• Collaborate with business and ITS practitioners to understand the current practice and recommendation on future state
• Interviewed business users to gather requirements and analyzed feasibility of their needs by coordinating with the project manager and technical lead
• Worked with project managers and experienced in project coordination, budgeting, reporting, & facilitate end-to-end delivery of requirements throughout the project lifecycle
• Performed the Cost Benefit Analysis to calculate the ROI for justifying the business case
• Prepared Business Requirement Documents (BRD’s / SRDs) after the collection of business requirements from system users that provided appropriate scope of work for technical team to develop overall system
• Analyzed the Functional Requirement Specification (FRS) and System Design Specification (SDS).
• Participated in project coordination & scheduling, budgeting, reporting, resource allocation & facilitate end-to-end delivery
• Worked as Black box tester on the software modules, write test scripts, documented test cases and results in the standard templates of MS PowerPoint, Word and Excel
• Developed Test Plans, System Integration Testing (SIT) and UAT testing
• Meetings with the QA team to track overall status and formulated any recommendations. Created acceptance testing plan for the Application
• Validated System testing entrance and exit criteria to start acceptance testing
• Contributed in creating training material for business users and data dictionary for IT teams
• Generated acceptance testing closeout reports, test analysis reports and defects analysis reports for SDLC approval
• Worked with change management control board for creation of a change management plan which includes the system owners and IT Services to discuss the changes need to be implemented and business impacts of those changes
• Organize meetings and delivered presentations to senior management.

Environment: ASP.NET, Web Services, Oracle 9i, HP Quality Center, QTP, JIRA, SharePoint, Microsoft Excel, LoadRunner, MS Visio

Confidential

BA/QA Lead for Risk Management Application

Responsibilities:

• Performed GAP Analysis to analyze the difference between the current systems and the future system. Worked with internal users to help define system requirements.
• Identify functional requirements, document user Stories and prepared Logical Data Models, process flow chart and supporting documents containing the essential business elements, detailed definitions and document business data requirements.
• Analyzed the various equity and derivatives (Options, Futures, Contracts, etc) valuation rules and strategies with Investment Advisors to define the requirements for new modules
• Analyzed and prioritized user and business requirements as system requirements that must be included while developing the software.
• Managed the process of extracting foreign exchange rates and stock market valuation from IDC and Bloomberg terminal to portfolio management system
• Responsible for scheduling meetings with users and stakeholders to identify problems, resolve issues and improve the process to ensure a stable and accurate solution.
• Worked collaboratively with the User Experience Analysts, and System Analysts to help document custom and system modifications.
• Managed the integration between the accounting and portfolio management system
• Developed Traceability Matrix for maintaining/updating current and new system requirements using MS Excel.
• Created and managed Use Case project templates.
• Developed system Use Cases using UML, for the to-be system. Enabled developers and other stakeholders to understand the business process.
• Used problem and change management software to document work requests for release activities.
• Coordinated with teams within the organization to collect release requirements.
• Produced and managed documentation on release activities to support problem resolution and post-release analysis.

Environment: Quick Test Professional, HP Quality Center, Confluence, VB Script, Oracle, SQL, UNIX, TOAD, HP ALM, FACTA

Confidential

Business Analyst

Responsibilities:

• Provided overall support to and acted as the key liaison for business partners, technology groups, development teams & testing team throughout the project lifecycle
• Developed, reviewed and maintained Business Requirements, System Requirements Documents (SRDs), Use Cases, internal test plans, test cases, and test results documents specifically pertaining to functional business units
• Participated in Needs Assessment, Business Process Engineering, Requirement Mapping, Functional Documentation, Procedure Development, Training Manuals and documenting final Project Execution/Documentation
• Reviewed test cases developed to test the business process, functionality, access controls, business rules etc. and helped document the same
• Participated in the Pilot testing effort of the application deployment on mobile devices to validate business requirements and underlying business needs
• Debit/ Credit Card processes that includes issuing & acquiring
• Actively worked in close conjunction with the development team and testing team to prioritize defects and delivery of builds for subsequent test efforts
• Participated in the test planning sessions and WBS meetings to propose, review and determine system testing needs
• Scheduled business walkthroughs for each phase documentation to review and gather feedback
• Managed the test case development effort on behalf of the business units to ensure adequate test coverage
• Organized meetings with the business units to gather details on business scenarios proposed to be included in the functional testing phase

Environment: TSYS, Quick Test Pro, LoadRunner, JIRA, Clearvision, R&N, GMI, Mainframe applications, Informatica Power Center, MS Visio Windows NT, Solaris, Sybase, Oracle, JAVA, .NET, FIXML, TREX, MQ, Perl and UNIX.