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Business Analyst/product Owner Resume

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SUMMARY:

  • Analytical and knowledgeable Product owner/Business Analystprofessional with 8 years career experience in business solutions software focused environments. Highly skilled and competent in planning and monitoring, executing project requirements, business data clarifications by proactively communicating and collaborating with multiple stakeholders from different domains.
  • 8 years of overall Business Analyst experience in Information Technology companies with expertise in Software Development Life Cycle (SDLC) - design, development, testing, implementation and maintenance of software applications, business requirement elicitation techniques, business and functional requirements gathering, user requirement gathering and analyzing requirements.
  • Recent experience working as a TPO/Sr.Business Analyst in the Implementation of the Health Care System software application suite.
  • Experienced in using the JIRA software tool.
  • Strong professional domain knowledge of Healthcarewith an aptitude to learn new domains and in-depth knowledge about industries such as E-Commerce, Supply chain etc.
  • Experience in envisioning, representing and translating the product vision from the business sector to the software development by making critical contributions in varied domains.
  • Skilled in eliciting user needs and translating them into functional requirements, technical requirements and business requirements.
  • Experienced in analyzing and preparing the project deliverables such as the Business Requirement Document (BRD) and the Functional Requirement Document (FRD)
  • Efficient in preparing the Requirement Traceability Matrix (RTM)
  • Strong knowledge of the Waterfall, Agile/Scrum Methodologies.
  • Experienced and Efficient in conducting the Joint Application Development (JAD), Rapid Application Development (RAD) sessions, brainstorming sessions, scrum sessions and Focus Groups.
  • Liasoning with Product Managers to provide feedback from the interacted stakeholders about product requirements and providing them ideas to help them innovate or stay ahead of where the market is going.
  • Expert in Client Requirement Gathering, Documentation.
  • Experienced in transforming Business Requirements into Software Requirement Specifications (SRS) using MS Office suite and MS Visio.
  • Expert in creating the UML diagrams including the Use Cases, Activity/State Chart Diagrams, Flow Charts, Sequence Diagrams, Collaboration Diagrams and Data Flow Diagrams using MS Visio.
  • Expert in analyzing the Request for Proposal (RFP) documents, Progress Report, Project Charter and Business Cases.
  • Communicated effectively and in a timely manner to the project lead, technical lead, business partners/stakeholders, clients and management throughout the life of the project.
  • Experienced in writing the Test Cases and the Test Scenarios.
  • Experienced in performing the User Acceptance Testing (UAT)
  • Efficient in developing and designing reports through MS EXCEL
  • Experienced in preparing the “AS-IS” and the “TO-BE” documentation.
  • Excellent written and oral communication skills with a result-oriented attitude.

TECHNICAL SKILLS:

Methodology: SDLC, RUP, UML, Agile/SCRUM, Waterfall, ER Diagrams

Requirement Management Tools: JIRA

Modeling Tools: Microsoft Visio

Database: Oracle, MS Access, DB2, SQL Server 2008

Microsoft Tools: Word, Excel, PowerPoint, Access, Publisher, FrontPage, Project, SSIS, SharePoint

Testing Strategies: Integration, Unit, System, Black Box, White Box, and UAT, QTP

Reporting Tools: Crystal Reports, SQL Server Reporting Services.

Language: HTML, XML, SQL

PROFESSIONAL EXPERIENCE:

Business Analyst/Product Owner

Confidential

Responsibilities:

  • Developed a deep understanding and the working procedure of the “Exclusive Health Care” software application to the end clients.
  • Ensured product demonstrations fully functional and ready to address customer queries.
  • Used JIRA application software tool for tracking and tracing
  • Well Versed with Program Epics, Epics and related User stories.
  • Collaborated with multiple teams(Backend, Middleware, Performance entities etc.) for dependencies and Impediments.
  • Worked on Documentation and Presentations of the Application suite.
  • Well versed with the usage of the Confluence
  • Worked on Wireframes with the UX teams
  • Proactive Interaction with multiple stakeholders like the Business teams, Product Operations team, Internal teams.
  • Explain the Workflows and the application to the various stakeholders.
  • Taking complete ownership of certain features in the Software Application Suite.
  • Conducted discovery sessions and requirement gathering with the end clients.
  • Conducted daily Standup meetings for tracking the planned sprint work.
  • Conducted Story Refinement sessions for the Sprint planning.
  • Worked in prioritizing the Product backlog features with the Development teams.
  • Involved in the Sprint Retrospective meetings.
  • Conducted Decomp sessions for the respective High-level features in the application with the Business teams.
  • Worked on creating the User level stories to the development team for developing the front-end application.
  • Worked on gathering the Minutes of Meeting after every internal/external meetings.

Business Analyst / Product Owner

Confidential

Responsibilities:

  • Developed a deep understanding and the working procedure of the “Warehouse Management System” software application to the end clients.
  • Ensured product demonstrations fully functional and ready to address customer queries.
  • Explain the Workflows and the application to the various stakeholders.
  • Understanding the architecture of the WMS application and the limitations.
  • Conducted discovery sessions and requirement gathering with the end clients.
  • Involved in the Delivery and the Support of the Warehouse Management System.
  • Worked with business partners to elicit high-level requirements and capture business needs.
  • Defined and Documented the AS-IS Warehouse Operational process.
  • Responsible for analyzing and modifying the existing WMS to implement the new requirements and enhancements raised by the business partners.
  • Responsible for high- and low-level design, development, testing and implementation of WMS application solution.
  • Responsible for managing conversion and/or implementation plans forWMS
  • Provided business functional consultation to internal and external developers on the overall WMS solution approach
  • Providing to the end clients team in “Train the Trainer Model”
  • Developed the basic program and managed the implementation for over 100 programmers at the customers end educating them on the use of the application.
  • Provided SME support to the Support teams on any critical production issues related to WMS Implementation
  • Managing the customers and provide the Technical Product support and the Support.
  • Gather requirements by conducting meetings with senior management team and coordinating white boarding sessions, brainstorming and documenting requirements.
  • Performed gap analysis, risk analysis and conducted brainstorming sessions to elicit those gaps and come up with strategies.
  • Managed large complex Agile Projects/ Products and served the team by performing Scrum Master/ Business Analyst tasks that includes creation of Epic/Theme/User Stories
  • Translates high level business requirements into functional specifications for the IT organization and manages changes to such specifications.
  • Create the Business Requirements Document(BRD) and communicate it effectively with the business and the team.
  • As a Business Analyst involved in the integration of the Warehouse Management System (FWMS) with Logistics and other EDI enabled external applications/systems.
  • Held responsibility for creating business flow diagrams and charts for E-commerce using MS Visio
  • Extensive Experience in developing epics/user stories based on requirements inputs from SMEs and product owner
  • Prepared Test Reports and submitted the Bug Findings to the Bug Tracking system using Quality Center and its modules (Requirements, Test Plan, Test lab and Defects).
  • Supported for a major effort to improve the Warehouse Management System (WMS) capabilities of Supply Chain.
  • Write the user manual guide for the business .
  • Manage standard business process, including Inventory Control, Merchandise Planning, Pricing and Invoicing and Transportation Management Process.
  • Integration of merchandising systems with Warehouse Management Systems.
  • Organize requirements into high level Use Cases and low-level Use Case specifications and modelling them into UC, Activity and Sequence Diagrams using MS Visio

Sr. Business Analyst

Confidential

Responsibilities:

  • Responsible for client’s requirements gathering, documenting and passing them to the technical teams.
  • Developed and managed the formal SDLC implementation using Agile Methodology.
  • Worked with Project Manager for creating detailed Project Plan and assisting in developing, scheduling and tracking project timelines, which helps in the attainment of project goals, and implementing corrective actions.
  • Lead sessions to collect requirements from business groups and end user groups to initiate systems development process
  • Gathered, analyzed detailed Requirements from Business Users and documented Use Cases, Business Rules, created and maintained Requirements/Test Traceability Matrices.
  • Assisted in creating Project Plan, Project Tracking, Designed Requirements Planning and Management document, Project Reporting.
  • Participated in design meetings and contributed towards creating a logical architecture diagram and physical architecture diagram.
  • Gathered requirements from the business and technical end teams and reconcile the conflicts.
  • Problem solving skills and building a liaison between business and technical ends of the project.
  • Worked effectively as a team member, shared responsibility, provided support, maintained communication and updated senior team members on progress.
  • Developed and maintained productive working relationships with client personnel.
  • Created wireframes and mockups for customer facing user interface (UI) changes
  • Understood and followed workplace policies and procedures.
  • Delivered quality applications to support global users spanning America.
  • Involved in discussions with multiple stakeholders during project kick off to determine the right fit for the business case.
  • Worked on strategic initiatives of the company focusing on process and service improvements.
  • Developed timelines for project delivery, and managed projects and resources to successful completion.
  • Supported the end clients by giving the Product Demonstrations on completion of the phase wise software development.
  • Reviewed testing strategy, test cases, test scenarios and provided recommendations to improve testing efficiencies.
  • Supported in performing the User Acceptance Testing(UAT)

Business Analyst

Confidential

Responsibilities:

  • Managed the stakeholders and collaborated with them.
  • Worked closely with the business owners; conducted formal interviews, live Meetings and JAD sessions to identify requirements and functional specifications.
  • Using the Agile model methodology, implemented the SDLC
  • Responsible for meeting with Business Process Owners and SME (Subject Matter Experts) and gathered requirements for creating the system using prototypes and document analysis.
  • Worked closely with business users and build up strategies to increase the client base profits.
  • Created and maintained Requirements Traceability Matrix (RTM) and involved in system analysis and design.
  • Gathered requirements from stakeholders by conducting JAD sessions, interviews, online meetings, and brainstorming with stakeholders.
  • Researched/Analyzed various steps involved in understanding business processes and business rules.
  • Created Business Requirements Document(BRD) and Functional Requirements Document(FRD).
  • Created Use Cases and Use Case Diagrams using MS Visio.
  • Used SQL queries for performing impact analysis, discovery efforts, testing purposes.
  • Maintained traceability throughout the requirements life cycle using Traceability Metrics in Caliber tool.
  • Managed outstanding risks, issues, defects, and ensured that these were successfully addressed and closed.
  • Participated in daily test status meeting. Created and tracked defect log. Ensured critical defects were addressed with high priority.
  • Performed functional and GUI testing to ensure that the user acceptance criteria were met.
  • Coordinated User Acceptance testing (UAT) with SMEs to make sure that the business requirements are addressed in the application.
  • Gathered requirements from the business and technical end teams and document the offered solutions
  • Worked effectively as a team member, shared responsibility, provided support, maintained communication and updated senior team members on progress
  • Developed and maintained productive working relationships with client personnel
  • Documenting the technical teams’ problems resolutions for future .

Business Analyst

Confidential

Responsibilities:

  • Gathered the customer requirements from the business and technical end through elicitation workshops, JAD sessions, conducting interviews.
  • Managed the stakeholders and collaborated with them.
  • Participated in brainstorming sessions and walkthroughs with the project team.
  • Identified High Level requirements for documenting detailed business requirements
  • Created a detailed Business Requirement Document (BRD), Functional Requirement Document(FRD)and defined the Business Process Flow.
  • Implemented the Agile process in terms of disciplines and phases, each consisting of one or more iterations.
  • Worked closely with end-users, developers and testers to develop a detailed understanding of the opportunities for improvement.
  • Designed and Developed the Use Cases and the UML Diagrams using the Microsoft Visio.
  • Supported the end customer by taking the Product Demonstrations on completion of phase wise development.
  • Supported in performing the UAT testing and performed the manual testing.
  • Prepared Test Reports and submitted the Bug Findings to the Bug Tracking System using Quality Center and its Modules.
  • Assisted in Managing Project Schedules, Documentation and Test Plans.

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