SUMMARY

• Over 7 years of experience in Agile/Scrum environments.
• Extensive knowledge, expertise and involvement in various phases of Software Development Life Cycle (SDLC) in Waterfall, Scrum, Agile methodologies.
• Experience in keeping team motivated and on track to achieve Sprint Goals, Resolving bottle necks.
• Decomposed Functional requirements to User Stories to meet INVEST criteria. Assisted Product Owner in creating Acceptance Criteria and Definition of Done for requirements.
• Involved in Prioritizing and Estimating the Product Backlog Items along with the Product owner and ensured that the Product Backlog meets the DEEP criteria and PBI’s meet the Definition of Ready.
• Facilitated Sprint ceremonies for every sprint, such as Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective and was also involved in Release Planning and Backlog Grooming Ceremonies as Scrum Master.
• Created the Sprint burn up and burn down charts for tracking the team’s progress using JIRA.
• Coached/trained team members and PM's on Agile processes, ensuring consistency across all teams.
• Responsible for managing the scrum process with the coordination of scrum team in Agile methodology.
• Worked closely with the Stakeholders to establish priorities, then filtering to the delivery team.
• Troubleshot impediments and blockers, to maintain and increase the Teams Velocity.
• Possess keen understanding of Agile Release Train (ART) hierarchies to enforce Scaled Agile Framework.
• Experienced as a scrum master and spearheading team’s transition from traditional waterfall method to adopt scrum successfully and handled Requirement Churns by performing Impact Analysis.
• Facilitated Sprint ceremonies such as Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective.
• Involved collaboratively with various types of testing teams involved in Functional testing, End to End Testing, Regression Testing, User Acceptance Testing (UAT).
• Managed various types of Technical Debt by creating a Technical Debt Backlog and keeping a track of the Technical debt for servicing the immediate and high priority Technical Debts.
• Well versed with writing SQL queries to integrate and extract data for analysis and reporting OBIEE.

CORE COMPETENCIES

• Product/Project Management
• Strategic Planning
• Process Documentation
• Agile/Scrum Methodologies
• Prioritizing/Multi - Tasking
• Project Budgeting
• Process Improvement
• Streamlining Efforts
• Product Development
• Documentation Skills
• Project Status
• Performance Testing

PROFESSIONAL EXPERIENCE

Confidential

Sr. Business Analyst

Responsibilities:

• Maintain a well-groomed product backlog by working with stakeholders and delivery teams to prioritize and decompose epics, refine stories, and ensure backlog items are ready for development.
• Define the acceptance criteria and ensure that developed features meet the definition of done.
• Work closely with the delivery teams to solve problems and facilitate impediment resolution in a timely, cost-effective manner to drive continuous improvement and ultimately, customer satisfaction.
• Plan, coordinate, and facilitate key requirements workshops with stakeholders, subject matter experts, and technical teams, and ensure alignment with user experience best practices.
• Review, analyze and document the current state of existing systems and processes, make intelligent inquisitions and elicit future state expectations from users and stakeholders, to produce high-quality project documents and artifacts that adhere to industry best practices and standards.
• Refine technical specifications to ensure the quality of project deliverables into production and provide a positive customer experience.
• Understand the impact of changes to downstream applications and coordinate with the affected departments to ensure they are in lockstep with the development team from a delivery perspective.
• Be responsible for following software delivery lifecycle best practices, specifically within the requirements and technical design phase.
• Facilitate the UAT process by conducting training and providing demos/walkthroughs of new features to stakeholders and users and guiding them through the user acceptance testing process.
• .Maintain an active record of the status of all in-flight requirements which will be stored in JIRA/Confluence.

Confidential

Product Owner

Responsibilities:

• Analyzing the organization or business domain, documents the business or processes or systems, assessing the business model or its integration with technology.
• Served as the bridge between business problems and technology solutions by bringing a high proficiency to understand and capture complete business needs to enable IT solutions.
• Responsible for conducting all sprint ceremonies and Managing the JIRA Board.
• Ability to acquire and organize new data sets, mine data for patterns, visually represent data, communicate to stakeholders the observations and recommendations.
• IT liaison for the sales and trade operations in support of the data analysis, reporting and forecasting set of tools (e.g. SAP HANA, AWS S3, Tableau, etc.).
• Involved in documenting business and functional requirements for data sources, definitions, master data governance, data maintenance, dashboard and report development and testing, etc.
• Strong knowledge SAP HANA, AWS S3, Amazon Redshift, Tableau and multiple processes including but not limited to sales reporting and forecasting.

Confidential

Product Owner/Business Analyst

Responsibilities:

• Gather Business requirements from the stakeholders.
• Owns the product end to end as well as roadmap at the technology/functional level.Create User stories based on the Requirements In JIRA.
• Partners with business and internal/external stakeholders to understand current customer experiences; identifies areas of opportunity, create and manage product vision and roadmap.
• Grooming the stories with the Development Team during Prduct grooming sessions.
• Prioritize the requirements and prepare the Sprint backlog.
• Masterd in Requirements & Design Collaboration worked on SERVICE NOW to track the tickets raised by then Business partner and prioritize in the weekly touch base meetings.
• Host sprint meetings to evaluate team performance and capture items that team can improve.
• Collaborated with Product Management to Design, build and test systems.
• Modified existing Software to correct errors and adapt to new hardware to improve performance.
• Used Confluence to document the details of the project. worked closely with cleints to establish problem specifications and system designs.
• Responsible for Analysis, Design and development of features to meet the cleints requirements. worked on developing and enhancing the Mobile based applications, web app applications that are used by the Confidential store associates and Home office associates.
• Document the test results in CONFLUENCE page during UAT for tracking purposes.
• Responsible for conducting all the sprint ceremonies with the team.
• Present the reporting to Business partners on monthly basis.
• Assisting in resolving scope, requirements and other technical related queries
• Used JIRA tool for issue tracking, user story management and requirement traceability
• Worked closely with the development and UX teams and clearly communicate with all stakeholders in the management and progress of projects
• Collaborate and provide business analysis support to the product business sponsors, SMEs and testers during development
• Answer adhoc questions and provide clarification/direction to development and support teams regarding user stories and functionalities

Confidential

Business Analyst

Responsibilities:

• Have experience in working on agile projects and Understand scope and capture business requirements
• Experienced in Documenting Business Use Case / FRD (Functional Requirement Document)
• Mapping high level business process flow diagrams
• Prioritizing requirements for the product backlog
• Elaborating and grooming user stories
• Validate UX / UI for every feature / function
• Clarify queries related to requirements
• Analyzing change requests
• Review test plans prepared by QA Team
• Supporting in UAT
• Assisting in resolving scope, requirements and other technical related queries
• Conducting all the agile ceremonies and anticipated and removed obstacles from project team’s path and pushed them to deliver quality results based on schedule.

Confidential

Scrum Master

Responsibilities:

• Collaborate with cross-functional teams to gather business requirements related to ongoing development using Agile Estimating and Applied User Stories.
• Helped leadership understand the concepts of Agile Release Trains, Portfolio Kanban, sprint planning - estimation, task allocation, story points & velocity, monitoring.
• As a Scrum Master facilitated Scrum events including Backlog refinement, Sprint Planning, Stand up meeting, Sprint Review and Sprint Retrospective.
• Collaboratively involved in writing and prioritizing user stories in Product Back Log with Product Owner.
• Maintained Product Backlog, Sprint Backlogs, Scrum notes, Task Boards, Scrum Planning Boards, Sprint Planning Boards and Road Maps.
• As experienced Scrum Master anticipated and removed obstacles from project team’s path and pushed them to deliver quality results based on schedule.
• Used JIRA for issue tracking, user story management and requirement traceability.
• Assist with User Acceptance Testing, developing and maintaining quality procedures, and ensure that appropriate documentation is in place. Assisted in Black box, UAT and Regression testing.

Confidential

Business Analyst

Responsibilities:

• Gather requirements and evaluate the Data using WIN.
• Prepare Business Requirements Documents (BRDs) and other documentation required for the delivery of the enhancement.
• Facilitating all the Scrumevents - daily stand-ups, sprint planning, sprint review, sprint retrospective. Provided the team with a vision of the projectobjectives.
• Elicit well-defined user stories from Product Owners and internal business owners in order to ensure the delivery of high-business value products.
• Worked with users and stakeholders to analyze and validate requirements
• Manage project through status meetings, weekly reports, identifying risks, and tracking issues
• Conducted and documented retrospective meetings with a review of lessons learned.
• Partnered with developers to automate manual processes, saving time and money while decreasing errors
• Tackled team challenges, conflict, and issues that were adding waste and slowing down the delivery of value to customer using Scrum.
• Helped teams develop meaningful acceptance criteria forprojectdeliverables, and guided the teams in determining an appropriate Definition of Ready and Definition of Done.
• Processing grants, Payments, consulting contracts, and providing excellent grantee Support are the major Job duties.
• Extensively used NCES websites for evaluating the Existing Grantee information.

Confidential

Business Analyst

Responsibilities:

• Prepared test cases, tracked documents and requirements in JIRA for complete coverage during each release.
• Prepared project expectations, in evaluating the impact of changes on the organization, risks, issues and conducted project related presentations..
• Experienced in Documenting Business Use Case / FRD (Functional Requirement Document)
• Worked with users and stakeholders to analyze and validate requirements
• Manage project through status meetings, weekly reports, identifying risks, and tracking issues
• Negotiate and liaise between business teams, technology teams, and support teams
• Deliver cost effective, high performance technology solutions
• Worked closely with Reconciliation Supervisor and Team lead to reconcile variances and Identify areas for productivity and cost improvement.
• Assist with risk analysis and mitigation activities.
• Implement and maintain system forms procedures and policies per company guidelines.
• Daily prioritize workload to ensure completion by end of shift and process toward monthly goal.
• File all completed work in an organized manner.
• Assisted team in reconciling approximately 1 million dollars Transactions daily using Reconnect, QMF, SAP, Macros, and BPM.
• Answered client and customer questions regarding any discrepancies.
• Collaborated with company financial experts to determine the scope of each reconciliation and develop a goal for each meeting.
• Developed a series of spreadsheets and reports that made the reconciliation process more efficient and accurate.

Confidential

Scrum Master

Responsibilities:

• Coordinated daily scrum meetings, sprint planning, sprint review, and sprint retrospective.
• Worked with customers and product manager to prioritize and validate requirements.
• Work with cross-teams, stakeholders and program management on delivery timelines.
• Enabled improvement in team delivery commitments and capacity planning for sprints by identifying & tracking hidden tasks that increased customer satisfaction.
• Facilitated Agile adoption Retrospective for the organization with the leadership and guided teams with outcome resulting in enhanced performance.
• Removed obstacle for the team by escalating an issue to leadership resulting in early delivery of customer issue solution. Customer provided positive feedback.
• Assisted the Product Owner with various activities including communicating updates and impediments as well as assisting with backlog and release plan maintenance.
• Assisted in entering and updating Issues (Epics, features, Stories, and Tasks) onto JIRA Agile application.
• Coordinated and participated in weekly estimation meetings to provide high-level estimates (Story Points) for backlog items.
• Used Agile and Scrum methodologies to in order to prioritize features from product backlog, create sprint goals, and communicate expectations to the team.
• Ensure smooth inter-team and intra-team communication.