RESUME DETAILS

Business System Analyst with successful experience in eliciting, analyzing, and documenting the requirements for business processes, policies, and information systems, worked as a liaison among business stakeholders to understand business problems and opportunities in the context of requirements and recommend solutions that enable the organization to achieve its goals.

SUMMARY OF EXPERINCE:

• Diversely experienced Professional with Around 8 years' experience of in the IT Industry involved with Business Analysis, , Project Coordination, Business Rules, Business Processes, Gap Analysis, Impact analysis and Prototyping, developing/creating business process related documents
• Experienced in Software Development Life Cycle SDLC methodologies Traditional Waterfall Model and Iterative approach to software development.
• Well versed with Agile methodology
• Proficiency in documenting Business Process Design, authoring Business Requirements Document BRD , Use case Specifications, Functional/Systems Design/Software Requirements Specification SRS , Detailed Design Specifications DDS , User Interface Specification UIS and analyzing them.
• Strong knowledge of process flow diagramming techniques such as Swim Lanes, Data flow diagram.
• Skilled in conducting GAP Analysis, Impact Analysis, Feasibility Analysis, SWOT Analysis.
• Competent in managing requirements changes by using Requirement Traceability Matrix RTM .
• Excellent interpersonal and communication skills to interact with the business and IT teams and possess the ability to work collaboratively in a team and at the same time have the knowledge and expertise to work independently.
• Well versed in supporting the management team in areas like Change Control, Quality Control, Defect Tracking, System integration and setup, Risk Management, Scheduling etc.
• Experience in conducting Joint Application Development JAD sessions with end users, expert team, QA team, and stakeholders for project related meetings.
• Developed/executed test scenarios and use cases to support the development team and business groups. Developed Test Cases for User Acceptance Testing along with issue/bug tracking
• Exceptional experience in building strong relationships with diverse clientele engaging as a liaison/specialist between clients and staff.
• Have provided solutions by analyzing the problem in different perspectives to get the root cause, thereby avoiding rework in future
• Organized, goal-oriented, self-starter, and ability to master new technologies, manage multiple tasks while following through from start to completion with limited supervision.
• Strong working knowledge of RDBMS, Data Modeling and Analytics skills.
• Proficiency in writing SQL queries for testing and data validation.
• Understanding of Data Warehousing and Business Intelligence theory and concepts
• Strong technical skills and experienced development background
• User Training Support

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE SUMMARY:

• BUSINESS SYSTEM ANALYST/ PROJECT COORDINATOR
• LEAD DEVELOPER/ BUSINESS SYSTEM ANALYST
• DEVELOPER

EXPERIENCE:

Business Systems Analyst

Environment: MS Visio, MS Project, MS Office, MS SQL database, SQL query, Sharepoint project management/ communication, MS Sharepoint development environment, MS Project, Lotus Notes and Domino.

Task: Transmission of a manual based process to an automated web-based workflow application within the information security organization domain

Responsibilities:

• Analyzed the manual process of initiating/ various phase of approval cycle of a request and documented it in business requirement document
• Developed use cases, workflow using flowchart/ swim lane, activity flow diagrams , screen mock-ups, and conversion requirements.
• Reviewed/ acknowledged/ obtaining sign-off from the client on specifications.
• Conducted risk engineering to derive and execute action plans on time.
• Liaised with Business users and developers from offshore team
• Created and executed unit test cases.
• Strong knowledge of database system and SQL
• Promoted/implemented changes to Production environments
• Used Sharepoint project management tool to maintain the project schedule and track its status

Task: Optimization of the business processes within the information security organization domain

• Capturing the various business processes associated with the functional activities/ applications involved within the information security organization and representing a high level process map
• Review the high level business process maps and connecting the input/output.
• Documentation of the business processes as is.
• Study/analyze the business processes which lead to identifying new process, finding out gaps in existing process and recommendation of new process development and implementation.

Task: Interfaced with SMEs to prepare BRD for new/ ongoing project within the IT application domain

• Prioritized business and systems problems analyzed legislation and conducted impact analysis.
• Prepared business requirements, functional specifications, technical specifications document
• Focused on detailed functional requirements in the document including prototype and user interface details
• Liaised with Business users and developers from offshore team.
• Liaised with Business analysts from offshore team to align the business requirements/ create application/ data maps.
• Coordination between business user and team for project delivery/ report/ demo/ feedback/ updates
• Used MS Project/ Sharepoint project management tool to manage the task status and milestone.
• Writing test cases on the newly development system
• Coordinating with the QA team while the test phase of the UAT deployment
• Review and updated SOPs

Confidential

Business System Analyst/ Project Coordinator

Environment: Sharepoint project management, MS Vision, MS office, Lotus Notes and Domino, AJAX, XML, JavaScript, Java.

Responsibilities:

• Understanding the system with the objective of the new requirements towards enhancing the system with the new presentation layer and business logic
• Review the new requirements of modules which demanded code in real-time technologies like AJAX
• Study and document the system's interaction with the external files MS Excel worksheet/ XML/ CSV files
• Collected, analyzed and prepared user requirements, definitions, scope and expectations for deliverable plans. Delivered system documents, processes, diagrams and test cases.
• Involved in preparing several Use Cases, Business Process Flows, and Activity Diagrams using Microsoft Visio.
• Coordinated and facilitated user acceptance testing UAT . Reported and documented any issues occurred during UAT.
• Performed business analysis task for multiple application for enhancements/ development

Confidential

Business System Analyst/ Project Coordinator onsite/offshore model

Environment: Lotus Domino R6.5x, R5.x, Lotus Script, Formula, JavaScript, DHTML, ASP.NET, XML, AJAX

Task: Documentation the business process to generate XML page for all the Lotus Notes database documents and a workflow process for an approval process

Responsibilities:

• Coordination with the client for requirement gathering and analyzing the requirement
• Liaised with Business users and offshore developers team lead
• Planned an ideal process/ a prototype for the XML page for communication between Lotus Notes document data and .NET web pages
• Performed data configurations and data loading to software applications, also performed data manipulation/analysis task with SQL and running scripts and evaluating results is required
• Performed working knowledge with SQL and running scripts and evaluating results is required.
• Performed GAP Analysis by identifying existing technologies, documenting the enhancements to meet the end state requirements.
• Designed a prototype for based workflow process for an approval cycle.
• Prepared the Business requirement Document BRD and functional requirement document FRD for the enhancement of the existing services.
• Performed data analysis, created data mapping and data interface documents and kept the documents updated with changes in requirements and functional specifications.
• Elicited with the development team on data conversion task
• Worked with Notes Admin staff to ensure nightly database update processes ran smoothly.

Confidential

Project/ Business Analyst

Environment: Lotus Domino R6.5x, Lotus Script, LEI, Formula, JavaScript, DHTML, ASP.NET, VB.NET, CSS, AJAX, Photoshop, Team studio version control system , Quickplace, Lotus SameTime, Adobe Dreamweaver, Adobe Flash

Responsibilities:

• Interacted with SME's to gather all requirements to formulate business specifications and translate those into application functionally, decide when to advocate and when to compromise to arrive at a mutually acceptable solution.
• Documented workflows and results of business analysis and obtain sign-off from client on specifications.
• Assisted the technical team in translating application functionality into application architecture and the production of a system functionality document.
• Responsible for the design and execution of test plans to ensure that business requirements and functional specifications are tested and fulfilled.
• Created Requirements Traceability Matrix RTM from functional specifications.
• Complete understanding of the long term business objectives and suggest technical strategies to meet those objectives.
• Participated actively in assembling the JAD team and in conducting the weekly sessions from requirements gathering phase to the sign-off of the application.
• Corrected and Updated the Requirement Traceability Matrix after completion of the UAT testing phase
• Created a complete test bed for Users Acceptance Testing UAT .
• Verified the functionalities of the application manually.
• Documented Test Plans that contains test scripts, test cases, test data and expected results for the Users Acceptance testing.

Confidential

Project Analyst

Responsibilities:

• Created Business Requirement Document Specifications using MS Visio and MS Word in the inception phase.
• Worked closely with the development team to clarify/understand functionality and ensure that the developers
• Clearly understood the business requirements that the system was designed to fulfill.
• Helped my manager in running status meetings and compiled various reports on the progress of the project.
• Collected, analyzed and prepared user requirements, definitions, scope and expectations for deliverable plans. Delivered system documents, processes, diagrams and test cases.
• Involved in preparing several Use Cases, Business Process Flows, and Activity Diagrams using Microsoft Visio.
• Analyzed data and created reports using SQL queries for all issued Action Items.

Confidential

Project Lead and Analyst, Crystal Report Consultant

Environment: Lotus Domino R5.0.11, Lotus Script, Formula, LEI, LSX, Java, HTML, JavaScript, ASP.NET, MS Office, Crystal Report 8.5.x

Task: Creating extensive custom in-house application reports as per the need of the management. Responsibilities:

• Understanding the need and type of the report to be created.
• Reporting tools used are - Crystal Report Writer 8.x with ODBC connectivity to Oracle, MS SQL, MS Access
• Report output is generated as per the need of Excel or PDF format.
• Writing SQL queries to filter the data used for the crystal report
• Designed various format report Standard, Cross-tab

Task: Study/ Designing the Lotus Domino based Milestone application to automate the process of Project Management, I was supposed to study, understand and deliver a web based application

Responsibilities:

• Understanding the functionality of the Milestone Workflow process
• Defined a Prototype of the approval process
• Coding for the Modules / Testing/ Documentation the implemented system
• Involved in various activities of the project like information gathering, analyzing the information gathered, documenting the functional or business requirements. I also wrote test planes and test cases of the business process or application.

Task: Redesigned/ Maintained the Lotus Notes and Domino based RAS Request application, which handles the distribution of SecurID token on request approval

Responsibilities:

• Understanding the functionality of the RAS application
• Defined a Prototype of the approval cycle
• Coding for the Modules / Testing/ Documentation the implemented system