SUMMARY:

• PMP, SCM, ITIL certified professional with seventeen years of Technical and Functional Project/Program Management experience. Delivering customer/client facing solutions, systemic/business transformations, and integrated systems that improved the business’s visibility, sustainability, and/or revenue generation. Consulting domains includes Oil and Gas, CPG Service, Retail, Transportation, Utility, Marketing, Advertisement, Publication, Investment Trading, and Professional Consultancy.
• Manage corporate vision and roadmap strategies. Prioritized initiatives according to changes in technology, business needs, process improvement strategies, and/or funding. Defined initiative business cases, executed analytical reporting matrices and ROI analysis. Liaised with customers, vendors, management leaders, and executive leaders to align initiatives and promote collaboration. Executed lateral and vertical communication plans to report statuses, issues, and risks across program. Managed Jr. and Sr. level project managers, ensuring governance compliance across all projects within program. Implemented process initiatives to improve program release performance.
• Manage project plans, budgets, risk mitigation, and personnel resources within a PMO and matrix environment. Lead projects using Waterfall, V - Model, Agile, or blended methodologies. Creation of project use-cases, charters, business and functional requirements, risk registers, traceability matrices, and gap analysis documentation. Lead vendor selection processes to include scoping, budgeting, resource procurement, and tracking. Cultivated, mentored, and/or trained team members, developers, and offshore vendor resources to meet project goals and timelines.

TECHNICAL SKILLS:

Cloud/Mobility/ Site Transformations: IOS, Android, Tablet, HTML5, Adobe Flex, Web Services, ASP.Net, XML, Flash, CSS, Java, WordPress CMS, Drupal CMS, and AWS

Database Systems: SQL Server, MS Access, Dbase, ODBC Utilities, Oracle, and Trinity

CRM: SalesLogix, Sage CRM, Microsoft CRM, Siebel 7.5 and Analytics, Salesforce.com

ERP/HR: JD Edwards, SAP R3, Oracle

Project Management Productivity Tools: SharePoint, MS Project, Visio, Excel, Word, PowerPoint, Documentum, JIRA, WebEx, HP PPM, Innotas, Version One, Rally

Supply Chain: Oracle 11i, Manugistics, Cetaris VMS, SAP MM, SAP MRO

PROFESSIONAL EXPERIENCE:

Confidential

Ariba Program Delivery Manager

Responsibilities:

• Integration and delivery of SAP Ariba OnDemand Source - to-Pay solution as a redeployment initiative. Executed modules: Invoice Pro, ICS, Contract Pro, Sourcing Pro, SIPM, and P2P. Provided consulting services, failed project assessment, redesign workshops in an effort to stabilize the project through its transformation. Minimize SAP customizations through business process workflow improvements. Recalibrated project timeline and project teams for 2016 execution.

Confidential

Sr. Program Delivery Manager

Responsibilities:

• Led blind interviews with suppliers/vendors to capture adoption success benchmarks
• Managed Ariba and SAP vendors in a hybrid methodology of Agile and Waterfall
• Released the entire cloud solution within a year.

Confidential, Houston, TX

Sr. Mobility Project Manager - Consultant

Responsibilities:

• Documented business case, feasibility studies, usability cases, and prototypes
• Managed solutions within a methodology hybrid of Waterfall and Agile
• Managed dedicated and non-dedicated resources through sprint instances

Confidential, New York, NY

Sr. Digital Interactive Product and Program Manager - Consultant

Responsibilities:

• Managed 4-person project team that managed ecommerce delivery and interactive solutions
• Lead digital strategy to increase sales revenues by 33% in 1st Quarter
• Managed global consumer-facing ecommerce with salesforce.com CRM
• Managed dedicated and matrix teams including Jr. PMs, UX, and on-offshore developers
• Managed eBook program and interlocking sub-programs valued at $18M annual revenue generator

Confidential, New York, NY

Sr. Interactive Project Manager - Consultant

Responsibilities:

• Financial management and communications of project budgets
• Interfaced with accounts and discipline leads to resolve project-related issues
• Managed banner, email, and mobile advertisement technologies

Confidential, Brooklyn, NY

Sr. Technical Project Manager - Consultant

Responsibilities:

• Utilized Agile and Waterfall strategies to ensure activity completion and readiness.
• Planned & mitigated risks through resource acquisition and intense scope management.
• Off-shore developer management
• Project pilot budget is estimated $14M within 42 public schools.

Confidential,, Melville, NY

Sr. Digital Project Manager - Consultant

Responsibilities:

• Managed Project Management Schedules for courseware development and Voice Over Recordings
• Designed, developed and managed Testing Strategies for Usability, Quality and User Acceptance
• Completed the project closure processes ending the project: $1.8M in 46 countries

Confidential

Sr. Technical Program Manager - Consultant

Responsibilities:

• Managed JD Edwards and WebFleet software integration solution for USA and Canada.
• Managed the documentation repository upgrade from MOSS to SharePoint for FirstGroup
• Project: 45M, 110 resources, 623 site locations installed under budget by 20% and completed 3 months earlier due to fast tracking Merged PMO processes from Laidlaw to FirstGroup’s new PMO division

Confidential, Des Plaines, IL

Director of Delivery Services and

Responsibilities:

• Certified attendees interested in receiving credentials for their organization through the Authorized Center.
• Lead Pre-Sales business meetings on products functionality and customization.
• Built development and testing environments in Oracle and SQL for clients on TAI’s hosted solution.

Confidential, Chicago, IL

Sr. Technical Project Manager Consultant

Responsibilities:

• Worked directly with the Project Management Office to ensure regulatory and corporate project processes were adhered.
• Developed rollback plan for weather related issues in Nuclear Plants and Weather-watch centers.
• Completed project closure process: $18M, 52 resources, 88 site location, 12 Nuclear Plants, and 43 Weather stations. Project over budget due to weather-related rollbacks.

Confidential, Northlake, IL

Sr. Project/Change Management Consultant

Responsibilities:

• Drove the requirements gathering in legacy system to ensure existing operational procedures were integrated into the Siebel CRM application.
• Wrote Use Cases for the IT department for the Siebel Analytics integration.
• Managed Quality Assurance Testers, creating test script formats with China Siebel developers to ensure enhancements and system functions were approved within timelines and to specifications.
• Worked closely with the operations division to ensure that Standard Operating Procedures were enforced within the software development processes.
• Project Budget $100M, actual expenditure unknown

Confidential, Memphis, TN

Sr. Delivery Project Manager Consultant

Responsibilities:

• Created Standard Operating Procedures for business operations division initiated with change, UAT testing scripts, and Sarbanes Oxley Compliance cash handling process.
• Developed a centralized billing management process as a Six Sigma project for Telecom Department.
• Completed project closure processes: $78M, 200+ resources, over budget 25% due to hardware requirement changes, on time completion.

Confidential

Facility Manager

Responsibilities:

• Generated new business in response to Request for Proposal with State Agencies, cold calls, developing marketing materials, and targeted customer lists.
• Turned the highest profit of $300K within entire organization.
• Customized courseware to meet their clientele needs plus created quarterly curriculum schedules to maintain series completions for tracks.