Professional Summary:

• Analytical, enthusiastic and innovative Techno Functional Business Analyst with 8 years of diverse experience in all phases of Software Development Life Cycle SDLC chiefly in requirements , analysis/ design, Agile methodology , Aprimo Marketing studio, development, testing and deploying business processes and system solutions.
• Extensive experience in Conducting Requirement Gathering, Interviews, Writing Detail business and functional requirements, Scope agreements, Business Process descriptions and training end users, working on documents, organizing meetings and writing meeting minutes, communicating effectively with upper management, developers and QA engineers, experience in creating use case diagrams and writing use cases test cases.
• Adept at creating and transforming business requirements into functional requirements and designing business models using UML diagrams - Context, Use Case, Sequence, Activity diagrams
• Sound in Suggesting system automation solutions to business problems or opportunities providing automated solutions that are cost effective and that meet user requirements.
• Excellent facilitation skills in conducting walkthroughs, surveys, questionnaires, interviews, brainstorming and JAD and JAR sessions.
• Having Strong written and verbal communication skills technical writing skills Stakeholder engagement skills: negotiation, active listening
• Have expertise in domains like Media Entertainment, Sales Marketing , Finance and Healthcare
• Extensive experience in E-commerce B2B and B2C Consumer Marketing applications, TV's domestic television sales, Theatrical Distribution marketing, Digital Asset Management , Media Asset Management Content Management applications
• Comprehensive knowledge of Waterfall, Agile, Scrum Management and Six Sigma methodologies.
• Sound in building strong partnership with business stakeholders, development partners , vendors and other cross-functional team
• Strong experience in conducting UAT quality assurance.
• Exceptional problem solving and sound decision making capabilities, recognized by alternative solutions, and confident, accurate, decision-making coupled with excellent communication and interpersonal skills. Excellent track record for meeting deadlines and submitting deliverables on time.
• Well versed in different management scenarios like Change Control, Quality Assurance, Defect Tracking, System Integration and Scheduling, Change Management.
• Have exposure in educating internal customers on business systems and procedures and working with other analysts and QA team to set priorities and schedules.
• Experience in Teradata Aprimo Marketing Studio tool , SAP, Visual Studio.NET , C .NET, VB.NET, ADO.NET, Telerik Controls , XML, GML, SVG, Visual Source Safe and IIS.
• Having good Knowledge of Web services , XML Data Mapping, Filed mapping for source to target systems, Data analysis, Data processing for multiple interfaces, Reports, XSLT, WPF, WWF, WCF, LINQ, KML , SharePoint, JavaScript, JAVA , J2EE Ajax etc.
• Experience in SQL Server 2005, MDSplus, MS Access. Experience in backend programming using Transact-SQL that includes Stored Procedures, Views, Triggers, Joins etc.
• Worked on Tools like Rhozet Transcoding Tool , Agility Transcoding tool , Front Porch DIVA , NUnit , XML writer, Exchanger XML, Google Earth , jScope Java tool , Arc View 3.2 , Quantum GIS, FW Tools ogr2ogr
• Extensive experience in creating Web User Controls, Server Controls, Windows Service and Web Service
• Experience working on web applications, mobile applications, distributed applications, three tire architecture N tire architecture systems
• Experience in preparing design proposals to reflect cost, time and solution alternatives to satisfy existing and future functional capabilities or needs.
• Extensive experience in production support, leading troubleshooting of issues, questions research
• Experience in setting up expectations with users and recognize when issues/events may affect delivery.
• Experience in implementing SharePoint Sites, Web Parts, and Web Part Pages, Content types, Document Libraries and Lists., preparing templates and sample products
• Involved in creating and configuring Content Sources and Scopes to build and Searches from search sites Involved with team in developing and maintaining SharePoint Documentation as it relates to policies, procedure, and architecture and application integration. Involve in creating users and groups in Active Directory and integrate with SharePoint.
• Experience working in distributed work environments including offshore
• Extensive Experience in Participating in solution prototyping, development, quality assurance, and execution
• Ability to anticipate user needs before they arise and present solutions to project management that encompasses issues at hand.

Skill Set:

Professional Experience:

Confidential

Role: Senior Techno Functional Business Analyst

Responsibilities:

• Involved in Gathering requirements from the client/SMEs/Stake holders, working on use case diagrams, FDS and producing an efficient design/solution for the development
• Acted as a liaison, collaborator and facilitator between IT and business users from Sales, Marketing, Planning and Finance
• Analyzed the market, latest trends, technologies to provide the best automated solution for B2B and B2C markets
• Involved in curetting interface for storing digital assets, transferring digital assets, transcoding digital assets
• Involved in working on Digital Management Systems and Content Management Systems and integrations
• Involved in working on different types of workflows for the creative digital assets for WB titles local material
• Involved in working on functionality with QuickTime player to view and open digital asset
• Involved in Varity of UX/designs for no. of modules
• Created interface for digital asset ingestion to digital asset library as well as to MARS library
• Involved in creating integration with interface which is the large library for storing digital assets
• Involved in unit testing, module testing, system testing, UAT, trained end users on the functionality.
• Worked independently to elicit and prioritize requirements from business users by using interviews, document analysis, requirements workshops, business process descriptions, etc.
• Worked on Use case details, defining basic path, alternate path, data/field mapping to integrate with different interfaces to achieve the use case requirement
• Involved in requirements for interfaces for integration with multiple systems, defined how/what data would be passed in xml, how data mapping would be done for source to target systems integration, how source system would process the data from xml and map it on UI screens
• Worked on integration with different systems like Vendor Master, SAP, MARS, EIS etc.
• For ex EIS system sends the large xml file containing WB titles data like release dates , title related info, release rights no. of other info, we have built in the web service ,Integrations to process that xml file, data mapping and pass it on Title related UI screens as per the business requirement, this is automated system and the EIS feed runs every night 1 PM.
• Defined analyzed business user processes, needs, and problems and interpret them into projects, system enhancements, and technology solutions
• Launched key initiatives by leading a project team, coordinating with third party partners
• Work within industry norm principles of the Software Development Lifecycle and Project Management Methodology
• Involved in estimating the efforts for enhancements and submitted the same to the client for business approvals.
• Developed and enhanced different modules, coordinating and deciding the priority enhancement list
• Developed sample screens and when required worked closely with an Information architect/designer to develop an application prototype
• Involved in unit testing, module testing, system testing, UAT, trained end users on the functionality.
• Coordinating with the Technical team, Development team QA team
• Involved in creating Aprimo campaigns, activities, commitments structure, auth trees, auth rules, extended attribute creations, configuring reports, business rules, Creating Expense Categories, Finance Categories, DAL library, creating workflows, notifications, fiscal plan, fiscal year activation, domain rights and access lights
• Involved with team in developing and maintaining SharePoint Documentation as it relates to policies, procedure, and architecture and application integration. Involved in creating users and groups in Active Directory and integrate with SharePoint
• Served as a liaison to other teams in planning, coordination, development and deployment of multi-team enhancement or projects.
• Worked with third party vendors to clarify the requirements
• Prepared launch go/no go checklists.
• Lead user and IT application and functional knowledge training sessions.
• Mentoring and guiding other junior and mid-level developers in the team during the development life-cycle.
• Ensured that delivery of enhancements meet the requirements defined by the business customer
• Ensured training needs are met for new or existing applications/features/enhancements
• Involved with team in developing and maintaining SharePoint Documentation as it relates to policies, procedure, and architecture and application integration. Involved in creating users and groups in Active Directory and integrate with SharePoint.

Environment: Aprimo Marketing Studio, SAP, Visual Studio .Net 3.5, XML, Web Services Windows Communication Foundation WCF , Windows Workflow Foundation WWF , Silverlight, MSSQL SERVER 2008, Agile methodology, Scrum management, Crystal Reports, SharePoint

Confidential

Role: Senior Techno Functional Business Analyst

Responsibilities:

• Involved in Collecting, reviewing, analyzing, managing system and user requirements from business users / stake holders/SMEs
• Spent time in Analyzing the consumer market, latest trends, new technologies , worked on social media sites to do the market survey , and designed the solution to fit B2 and B2C consumer markets, worked on Digital asset transcoding, media asset management
• Involved in various types of transcoding for digital content, involved in ingestion module of digital content
• Documented detailed functional and data business requirements, process flows, use cases, workflow documents, FDS, test plan, test cases
• Involved in working on interfaces which transfers digital assets from one client location to other location
• Involved in different type of digital asset transcending and watermarking as per the client requirement.
• Analyzed complex problems, interpret operational needs, and develop creative solutions
• Involved in estimating the efforts for the enhancement feature requests and submitted the same to the client.
• Involved in various types of transcoding for digital content, involved in ingestion module of digital content
• Involved in creating web services, interfaces for source to target systems, data field mapping for source to target systems, how the interaction will happen for integration on different interfaces
• Involved in building multiple web services for Digital Backbone application, for ex Aspera service for File transfer, Transcoding service for Rhoet Transcoding, Agile Transcoding, Financial service to integrate with SAP system, Asset Management Service
• Analyzed complex problems, interpret operational needs, and develop creative solutions
• Involved in estimating the efforts for the enhancement feature requests and submitted the same to the client.
• Involved in various types of transcoding for digital content, involved in ingestion module of digital content
• Consulted with users to identify current operating procedures and clarified program objectives. Involved in writing documentation to describe program development, logic, coding, and corrections
• Involved in QA cycle User acceptance testing, training end users regarding application functionalities.
• Worked on Data analysis as it relates to testing, reporting and data accuracy.
• Worked directly with 3rd party business groups to perform analysis and to complete project requirements.
• Monitored and maintained existing performance to make sure that applications are working at peak efficiency
• Production support of business users and their system usage, respond to concerning system functionality and assist with recreation of issues when issues are escalated to vendors or technical IT teams.
• Prepared launch go/no go checklists.
• Ensured that delivery of enhancements meet the requirements defined by the business customer

Environment: VisualStudio.Net 3.5, WEB Services, WCF , LINQ, Rhozet / Agility Transcoding Tool ,Front Porch, Diva, MSSQL SERVER 2008, Aspera File Transfer Tool, XML, HTML, Java Script, Ajax, Agile methodology, Scrum management

Confidential

Role: Techno Functional Business Analyst

Responsibilities:

• Involved in requirement gathering, design, creating use case diagrams, FRD, BRD
• Involved in development, creating test cases, involved in unit testing, system testing, module testing, user acceptance testing.
• Involved in working on interfaces , xml data mapping , web services, integration on multiple interfaces
• Engage with end-users, stakeholders, and senior management from across regions and countries to collect input for requirements gathering and product scoping.
• Worked with product manager to execute user feedback exercises, including focus groups and usability testing.
• Worked with track leads on other applications to effectively integrate where necessary.
• Engaged end users spanning multiple business units and ensured cohesive articulation of business goals and processes to ensure an effective technological solution.
• Involved in production support, performance tuning of the application.
• Mentoring and guiding other junior and mid-level developers in the team during the development life-cycle.
• Engaged end users to support all necessary clarification for the Project, Development and Production Support teams to design and implement an effective solution
• Involved in Adding, Changing, Removing users and user group permissions for various sites, updating content changing navigation
• Involved in creating users and groups in Active Directory and integrate with SharePoint.
• Involved in preparing templates and sample products

Environment: VisualStudio.Net 3.5, Web Services, Windows Communication Foundation WCF , Windows Presentation Foundation WPF , LINQ, MSSQL SERVER 2005, ADO.NET , JAVA , J2EE ,SharePoint, Agile and waterfall methodology, Scrum management

Confidential

Role: Techno Functional Business Analyst

Responsibilities:

• Involved in requirement gathering, conducting interviews with stockholders, conducting JAD sessions
• Design, Creating use case diagrams, FDS , TDS , estimations on the effort, resource planning
• Involved in implementation, deployment , enhancement of different modules
• Created test plan test cases, involved in UAT, training the users
• Provided accurate and timely updates to management and impacted cross-functional departments.
• Analyzed workflow bottlenecks and streamline processes through establishing policies and procedures and system enhancements, as needed.
• Involved in Identifying, troubleshooting and facilitating quick resolution of operational and customer impacting issues that may arise.

Environment: VisualStudio.Net 3.5, MSSQL SERVER 2005, WCF, Web Services, Telerik Controls, JavaScript, Agile Methodology, Reports, Agile methodology

Confidential

Role Techno Functional Business Analyst

Responsibilities:

• Involved in requirement gathering and design phase, involved in interviewing SMES, stake holders, conducting JAD sessions with client to gather requirements in detailed level
• Analyzed complex problems, interpret operational needs, and develop creative solutions
• Developed sample screens and when required worked closely with an Information architect/designer to develop an application prototype
• Involved in deciding the scope of the application, creating use case diagrams, FDS , TDS , providing estimates to client
• Involved in preparing test cases, unit testing, system testing, UAT, production support
• Production support of business users and their system usage, respond to concerning system functionality and assist with recreation of issues when issues are escalated to vendors or technical IT teams.
• Prepared launch go/no go checklists.

Environment: VisualStudio.Net 2.0, MSSQL SERVER 2005, Web Services, XML, JavaScript, Crystal Reports

Confidential

Role: Application Analyst

Responsibilities:

• Involved in requirement gathering, conducting interviews with stockholders, conducting JAD dessions
• Design, Creating use case diagrams, FDS , TDS , BRD
• Involved in implementation, deployment
• Created test plan test cases, involved in UAT, training the users
• Involved in requirement gathering, design phase and QA cycle.

Environment: VisualStudio.Net 2.0, MSSQL SERVER 2005, Web Services, Nunit

Confidential

Role Application Analyst

Responsibilities:

• Gathering requirements from the client / stakeholders and producing an efficient design and solution , working on use case diagrams, FDS , test plan and test cases
• Involved in estimating the efforts for the enhancement feature requests and submitted the same to the client.
• Involved in various types of transcoding for digital content, involved in ingestion module of digital content
• Involved in QA cycle User acceptance testing, training end users regarding application functionalities.

Environment: VisualStudio.Net 2.0, MSSQL SERVER 2005, Web Services, Nunit, XML

Confidential

Role: Techno Functional Business Analyst

Responsibilities:

• Requirement gathering, conducting interviews with stockholders, providing design/solution to client
• Requirement Specification Analysis.
• Developed sample screens and when required worked closely with an Information architect/designer to develop an application prototype
• Using xslt for transforming gml document into svg format.
• Interacting with shape files through XML which is standard.
• A complete Legend with Unique and Graduated Color Grid Display for each shape file.
• A complete Query Builder for applying different types of queries.

Environment: VisualStudio.Net 2.0, MSSQL SERVER 2005, Web Services, XML, XSLT, Geographic Markup Language GML , keyhole markup language KML , Web Services, SVG, WFS, WMS

Confidential

Role Business Analyst

Responsibilities:

• Requirement gathering, conducting interviews with stockholders, providing design/solution to client
• Part of development for different modules of E- governance like Birth Death Registration, Personnel Management, Building Plan Approval, Public Grievance Redresser and Tender Notice etc.
• Testing the application , involved in unit testing, system testing, UAT , training the end users.

Environment: VisualStudio.Net 2.0, MSSQL SERVER 2005, Web Services

Confidential

Role Application Analyst

Responsibilities:

• Requirement gathering, conducting interviews with SMES/ stockholders, conducting JAD session, providing design/solution to client
• Requirement Specification Analysis, creating use case documents, FDS, TDS , Test cases , Test Plan
• Visualize the data which are used for creating plasma into Jscope Java base tool .
• Store the data into MDSplus database which is hierarchical database.
• First Phase of the project stores data in MDS Database and visualize it through jScope java tool for visualization.
• Second phase of the project gives info about ICRH system and ICRH logbook

Environment: J2EE, PostGRE SQL MDSplus database, jScope tool