SUMMARY:

• Confidential is an experienced technical program manager with top tier experience Confidential Confidential, Confidential, Confidential, Confidential &T, Confidential, Confidential, Confidential and Confidential . He has successfully managed global technical and business projects across divisions and silos on all platforms.
• Confidential has effectively piloted datacenter and contact center infrastructure installations and upgrades, AV infrastructure, network infrastructure, desk top infrastructure, Security infrastructure installations, O365, Azure and AWS cloud migrations, server installations and builds, storage upgrades, firewalls, Cisco switches, routers, LAN, WAN, SDWAN and iWAN deployments, low voltage cabling, fiber installations, circuits, MPLS, SIP and VOIP to address specific business needs.
• Confidential ’s personal strengths are an analytical mind, exceptional presentation skills with an engaging, polished and professional communication style, extensive experience in problem solving, aggressive timeline management, an innate ability to embrace change, and a track record of solid global business relationships.
• Initiative Planning & Development
• Project Plan, Business Plan
• Status Reporting
• Quality Gate presentations and reviews
• Six Sigma (DMAIC)
• Certified Scrum Master (CSM)
• Change Management
• Release Management
• Risk Management
• Implementation/Deployment
• Senior Management Presentations
• Global Coordination
• IT Finance
• BCP/Disaster Recovery
• Financial Controls, Analysis and Reporting
• SDLC
• Post Mortem Analysis and Reporting
• Problem escalation and resolution
• Create and start up functional teams
• Negotiating
• Brainstorming
• Chairing group meetings
• Interviewing and hiring
• Policy Planning
• Upstream/Downstream dependencies
• Expense Management/Cost Control
• Phase One, Phase Two UAT
• Regression Testing

TECHNICAL SKILLS:

Others Tools: Linux, UNIX and Windows. ITIL, Network LAN, WAN, iWAN, VLAN, WiFi, Server installation, software and hardware procurement and upgrades, rack/stack, cable and network, fiber pull and termination, server builds, storage provisioning, database migrations, configuration, app load and, middleware, monitoring and support. Cisco and HP switches, routers, ESX, and firewalls, Palo Alto, Barracuda, NetApp, EMC, Arctic Wolf, Carbon Black VDI, FDE, messaging, Enterprise Vault, CheckPoint, SCCM, Virtual Machines, telephony, Contact Center, CTIOS, Cisco, RingCentral, Zoom, VOIP, MPLS, TDM, SIP, call recording, Symon, wall boards. IVR call flows and menus, 3rd Party vendor vetting, contract negotiation, onboarding, oversight, SOW, BOM and Quote review, and PO and invoice management. QA, UAT and regression testing

Tools: /Methods:Waterfall, SDLC, Six Sigma (DMAIC), Agile/Scrum (CSM)MS Project, Office, Outlook, Visio, SharePoint, Service Now, JIRA, Workfront, CA PPM, Splunk, TableauTunaServiceNow, Clarity, Nexus, AutoTask, Run Book, Zoom, RingCentrql, Web Ex, Skype for Business, Kaseya ustry Application: Financial Services: Commercial and Retail Banking, Investment Banking, M&A, Trading Firms, Hedge Funds, Credit Ratings Agencies, Media, Equities, Commodities and Derivatives. Contact Center, Non - Profits, VAR, Managed Services

PROFESSIONAL EXPERIENCE:

Confidential, New York, NY

Senior Project Manager

Responsibilities:

• Responsible for managing the move of IT infrastructure to the new headquarters, planning for new infrastructure installations, moving existing infrastructure and decommissioning the infrastructure in the former location.
• Solicited, on-boarded and managed vendors for the low voltage cabling, AV infrastructure and Security infrastructure, reviewing the bids, evaluating the cost versus the budget, vendor selection and negotiating the contracts.
• Managed the Low Voltage vendor and Security Infrastructure installation of all network cabling from J hooks and floor trenching to final patching, including security infrastructure for card readers, alarm cables, wiring to the bank vault, teller stations and branch alarms, security cameras, lobby turnstiles and security panels in the MDF and IDFs.
• Installation of racks and cabinets in the MDF and IDFs, scheduling and overseeing the rack and stack of switches and components and pulling fiber cables from the ground floor locations to all termination points. Pulling fiber from ground floor and below ground egress to multiple floors and terminating in the MDF and IDF’s.
• Direct management of desktop rollouts: VDI thin clients, monitors, keyboard, mouse, headset, webcam, cable management and testing of devices.
• Conference room AV installations, Polycom controller, camera, mics, large screens and testing, provisioning of Zoom Rooms. Deploying digital signage throughout all floors and implementation of AppSpace to manage content.
• WiFi: heat map management, WAP installation and cabling.
• Installation and testing of telecommunications, deployment of RingCentral platform for telephony and conferencing. This included installation and testing of physical phones for the trading desks, bank branch and other areas, such as the phone system in the private elevator in compliance with NYC DOB and FD requirements.
• Deployment of network infrastructure in for the Restaurants Associates system in the Café, Point of Sale system, time clock system and digital menu board.
• Tasked with installation of DTEN devices in senior officers’ huddle rooms for enhanced conferencing and communications.
• Regulatory Remediation of CIS standards, TLS 1.0/1.1 and EOL/EOS across all infrastructure.

Confidential, New York, NY

Senior Project Manager

Responsibilities:

• As Senior Project Manager was instrumental in supporting the Foreign Exchange Spectrum Implementation program to upgrade Spectrum, support testing the new architecture, and implementing a new Target Operating Model. Responsibilities and deliverables included:
• Provide Confidential Program Leadership with guidance on technical, business, and project management, execution, and testing solutions based on industry best practices or personal experiences.
• Finalize Disaster Recovery (DR) requirements, inclusive of single points of failure and physical disaster planning.
• Manage and support the client with the execution of DR testing.
• Assist in the creation of DR test cases.
• Manage the execution and status of User Acceptance Testing (UAT).
• Assist Stakeholders with UAT business case preparation and test case execution.
• Advise and assist Stakeholders in defining new policies and procedures as needed.
• Support the creation and tracking of all project closure documents. Inclusive, but not limited to, lessons learned, and project closure report.
• Support Client’s infrastructure team with the design and implementation of a hosting solution for the Client Portal.

Confidential, Weehawken, NJ

Senior Program Manager

Responsibilities:

• Lead Program Manager working in support of Wealth Management line of business responsible for project portfolio planning, execution, monitoring, testing, reporting and control, participating in scheduled CIO presentations of project status and support of critical open ORI reporting to Confidential Senior Management.
• Responsible for managing infrastructure deployments and upgrades in projects such as 2 Factor Authentication and Smart Card deployment, Secure FTP upgrades, provisioning network storage, Mainframe /Network upgrades, VDI deployment, unauthorized software analysis and removal, AD simplification and DNS upgrades.
• Responsible for LOB liaison, support teams, compliance, information security, communications teams, line of business managers, technical service engineers application owners, and release management teams.
• Ad Hoc data analysis upon request of MC’s and Senior Management using Splunk, Tableau, Tuna and advanced Excel data analysis techniques.

Confidential, Melville, NY

Senior Technical Project Manager

Responsibilities:

• Lead Project Manager working in a direct to client Professional Services environment responsible for project planning and monitoring, testing and control.
• Responsible for managing infrastructure deployments and upgrades globally in projects such as Cisco switches and firewalls, ESX, Netapp, EMC and Palo Alto installations and configs, Data Center and IDF upgrades and moves including engineer scheduling and billing, budgeting and cost control, and all reporting of projects, including senior management and client presentations.
• Lead project manager on major NetApp upgrade for New York Community Bank data center.
• Lead project manager for NetApp 7 mode to CDOT migrations for multiple clients, including Hermes, CARCO (Cisive), Macmillan and OpenLink.
• Lead project manager on EMC installation and data migration for Roundabout Theatre.
• Infrastructure migrations, physical to virtual, cloud migrations, VLANS, iWAN and Core and LAN upgrades, O365 migrations, Azure, AWS and managed services onboarding, specifically for the following clients:
• NRDC (Natural Resource Defense Council) O365 migration which allowed them to decommission their Exchange servers Confidential significant cost savings.
• GlobalX and Miravast successful O365 migrations concurrent with cloud migration to Azure and clean cutover of all mail features, including deploying updated email policies.
• Coordination with local telco’s and ISP’s for upgrades, installations and all connectivity requirements.
• Security and Remediation projects, including system scans and reporting and supervision of all associated security remediation requirements.
• For Marcum, successfully completed and closed 38 projects in a ten-month period in 2016, typically managing a portfolio of 25 simultaneous projects, including programs of 5 concurrent projects for a single client.

Confidential, New York, NY

Senior Technical Project Manager

Responsibilities:

• Lead Project Manager working in a financial data/market data driven environment responsible for project planning and monitoring, testing and control.
• Responsible for managing infrastructure deployments and upgrades globally in projects such as Contact Center deployments, upgrades and moves including call recording and multi-lingual implementations, control and reporting of projects, senior management presentations
• Responsible for the creation and maintenance of project plans, scheduling and chairing of staff and management status meetings and day to day management of engineers, SA’s, M&A integration teams, messaging and developer resources
• Responsible for SDM’s, global support teams, compliance, information security, communications teams, line of business managers and datacenter management teams.
• Initiates, executes and closes complex global projects.
• Responsible for managing infrastructure deployments and upgrades globally in projects such as One SCCM, Full Disk Encryption, One Email 365 Day Deletion Policy, FXall Enhanced Requirements, Eikon Update rollout, Contact Center deployments, upgrades and moves including call recording and multi-lingual implementations

Confidential, New York, NY

Technical Project Manager

Responsibilities:

• Lead Project Manager responsible for managing infrastructure installations of Confidential Equity Trading in support of Basel II and Dodd-Frank
• Responsible for managing infrastructure installations and upgrades across multiple datacenters in support of Global Treasury Infrastructure trading and credit valuation systems.
• Managed hardware acquisition, provisioning and installation, rack and stack, network connectivity, server builds and configuration verification, storage provisioning, database migrations, budget and financial forecasting, control and reporting of projects, senior management presentations, creation and maintenance of project plans, scheduling and chairing of staff and management status meetings and day to day management of engineers, SA’s, DTL, DBA’s and middleware and monitoring resources, as well as vendors, line of business managers and datacenter management teams.
• Initiated, executed and closed complex datacenter projects.

Confidential, Smithtown, NY

Founder, Project Manager

Responsibilities:

• Independent consultant/project manager working with a variety of financial/trading clients, responsible for defining project objectives, overseeing quality control, and validating the requirements and needs of project stakeholders
• Responsible for U.S. and global operations, marketing, sales, account management, customer relations and investor management, as owner and founder of New York based investment, trading, project management and entity.
• Project management and business analysis for both technical projects and business management initiatives, with deep experience in managing stakeholders and clients, clarifying requirements, fine tuning plans, controlling costs and driving the project to a timely and successful completion.
• Provides project management expertise on enterprise wide complex projects, international import/export transactions, mercantile services, develops trading strategies, providing market analysis, and serves a wide network of international clients.

Confidential, New York, NY

Lead Project Manager/ Trainer

Responsibilities:

• Lead Project Manager responsible for setting up and creating a program allowing traders to enhance their ability to optimize their day to day trading activities in equities, options and futures. Driving the day-to-day direction and decision making during entire project life cycle.
• Ensure that all traders receive necessary and are utilized and coached effectively; specific to the firms electronic trading platform
• Responsible for planning, review and execution of Firm’s business model and expansion strategy
• Developed and published Firm’s curriculum, syllabus, presentations and materials.

Confidential, New York, NY

VP/ Lead Project Manager

Responsibilities:

• Lead Project manager in a global financial environment leading projects for capital markets including equities, commodities & fixed income.
• Monitoring and reporting of Operations’ participation with Profit Improvement Initiative, particularly expenses for Consulting, Temps, Vendors, Travel & Entertainment and Employment and Placement Fees.
• Responsible for managing Operations participation in annual Research & Development (R&D) Tax credit application. Coordinated activities among Operations MD business managers, FCG Controllers, Tax department contacts and Ernst &Young tax consultants
• Developed pilot Knowledge Management program for Operations. Designed and deployed Collaborative Site for Operations Senior Management using SharePoint.
• Partnered with Collaborative Technologies Working Group (CTWG) in both New York and London to formulate governance and strategies for propagating SharePoint usage throughout Operations globally.
• Responsible for authorizing all SharePoint sites deployed in North America Operations, which requires review to ensure overall propriety and compliance with CTWG’s agreed structure and governance.
• Established formal meetings to share ideas, progress and potential cross-divisional opportunities with FCG counterparts working on the FCG Toolkit and MS4.
• Also produced the following analyses in support of budgeting and expense management: Span of Control analysis, Unbudgeted Initiatives analysis, location strategies and Consulting Expense analysis in anticipation of upcoming Profit Improvement Initiative.

Confidential

VP/ Lead Project Manager

Responsibilities:

• Established functional Operations communications team, including defining requirements, staffing, writing and editing business plan and project plan, coordination with PMO support for execution and maintenance of project plan; creation and maintenance of Operations website.
• Created editorial board of senior Operations, Learning & Development, and Human Resources personnel to contribute content and evaluate progress.
• Global coordination with London, Tokyo and Hong Kong counterparts to establish local communications teams in the regions.
• Support of MD off sites, town halls, web casts, charitable events and other special activities, surveys and informational campaigns.
• Manage day to day Operations of Business Process Group, including Operations Cost Center Allocation Model (OCCAM) allocations for Operations, monthly OCCAM maintenance, monthly SMS maintenance review and approvals, monthly reporting of Ops FTE analysis and expense Actuals to BUC clients across Controllers.
• Responsible for coordination with London, Tokyo and Hong Kong counterparts,.
• Responsible for Institutional MIB Benchmarking initiative, including sole responsibility for global project coordination and liaison with McLagan personnel, BU contacts and Firm senior management, as well as creation of presentation of MIB benchmarking results to Firm Management.
• Participation in Global Expense Management exercise, consisting of biweekly analysis of non-compensation direct expenses for Institutional Infrastructure versus predetermined targets.
• Supported proposed global deployment of an Ariba T&E web-based expense report system, including project assessment, budget review, project plan analysis, project tracking, deployment strategy, review and analysis of Business Unit functional requirements, weekly meetings and presentations.
• Project Manager for VanKampen Payroll conversion, including Post Mortem analysis and reporting.