SUMMARY:

• Managed $MM Programs/Projects in IT Telecom, Supply Chain/Retail, Travel and Entertainment Industries. PMP certified Senior Program manager and hands on Project Manager with over twenty years of diversified and progressive experience in IT development, engineering, testing and deployment.
• Expert in Digital Transformation. Highly skilled in managing small to large multi - cultural, multi-location teams in complex network projects within matrix and conventional environments. Executive experience in directing the project management discipline. Results focused negotiator with proven track record of meeting customer requirements on time and within budget protecting the interests of senior management. Innovative strategist with successful experience in process re-engineering.
• Outstanding role model and subject matter expert for the development and internal of Project Managers. Effective leader in maximizing a positive and productive work environment. Experience with Rally Agile and Clarity Systems.

TECHNICAL SKILLS:

Teechnology and Tools: Digital Transformations Cloud Implementer, ERP systems, Amdocs Billing, Amdocs Enterprise Production Catalog, PeopleSoft, SAP, Kronos, Cisco, A+, Net +, Microsoft Excel, Microsoft PowerPoint, Microsoft Project, Initial Design, Object Oriented Design and Analysis, Systems Analysis and Design, COBOL, Pascal, Microsoft Word, Dbase III plus, RAMIS, FORTRAN, Lotus 123, ENABLE, UNIX, WordPerfect, Business Requirements Interviewing Techniques. Accounting and statistical courses, i.e., Managerial Accounting, Financial Analysis and Decision Making. Numerous s in Team Leader and Business Analysis . Middleware (TIBCO)

PROFESSIONAL EXPERIENCE:

Confidential, Milton, GA

Digital Transformation Technical Project Manager

Responsibilities:

• Create and manage the execution of LAN/WAN/GWAN Infrastructure implementations
• Create, manage and implement Digital Cloud Computing and Network Services Technical schedules
• Create and Execute project plans for the Transformation of legacy communication platform to FUZE

Confidential, Atlanta, GA

Consulting - Technical Delivery Manager (TDM)

Responsibilities:

• Create and manage detailed Technical delivery schedules insuring code drop dates are achievable.
• Provides overall development project oversight, and support Technical teams in the delivery of high-quality products within committed timeframes
• Ensures coordination of delivery teams across delivery domains (i.e. IT, Engineering, Vendors, etc)
• Works with development leads to define code drops and coordinates the alignment of code drop dependencies
• Ensures change requests, issues and risks are handled appropriately and works to control impacts
• Coordinates through the development managers on all delivery activities and acts as the escalation point for all development and build issues specific to projects
• Coordinates with the development teams to ensure the appropriate teams are working on the assigned build components at the correct time, with clear expectations of milestones and goals
• Coordinates with the Technical Analysts to ensure comprehensive, cross functional design is completed on time
• Partners with the Enterprise Test group to provide visibility of impacted applications, delivery of functionality and participates in coordination of resolution of defects for a project

Confidential, Atlanta, GA

Consulting - Amdocs EPC/Billing Conversion/Security Infrastructure Sr. Program Manager

Responsibilities:

• Drive implementation and delivery of Amdocs Enterprise Product Catalog Product
• Drive implementation and delivery of Symantec Security Products - CCS and Altiris Workflow products
• Drive delivery and execution of MVNO Test work stream for $30+MM Amdocs Billing Wholesale Conversion Program.
• Manage Amdocs Vendor and Test Teams for 9 test areas, including QAT, High Availability, Production Readiness, etc.
• Build and deliver multiple strategies and detailed planning documents.
• Create dashboards and presentations for delivery to stakeholders
• Create and manage project schedules, issues, risks, action items and decisions via Clarity
• Manage resource team and budgets via Clarity

Confidential, Atlanta, GA

Consulting - Sr. Program Manager

Responsibilities:

• Teach, Mentor and Lead Project Managers for the Revenue Accounting Portfolio for Northwest integration projects.
• Drive delivery and execution of Business As Usual Projects managing scope, issues and risks.
• Create and Teach the Project Budgeting Process.
• Program Manager the Multimillion dollar System Retirement Project.
• Mentor Junior Project Managers.

Confidential, Atlanta, GA

Consulting - Program/Sr. Project Manager/Infrastructure Project Manager

Responsibilities:

• Drive delivery and execution of Multimillion dollar Infrastructure project merger with SunCOM.
• Deliver databases, applications and servers decommissioning from the SunCOM network to Confidential platforms
• Manage program, scope, issues and risks associated

Confidential, Atlanta, GA

Consulting - Program/Sr. Project Manager

Responsibilities:

• Drive delivery and execution of Multimillion dollar projects using agile methodology for Entertainment initiatives
• Create and manage agile iterations (Scrum and Extreme Programming) schedules/budgets for NBA.com, Super Deluxe.com, CartoonNetwork.com and Sports programs

Confidential, Atlanta, GA

Consulting - Program/Sr. Project Manager

Responsibilities:

• Drive delivery and execution of complex projects for Amdocs billing, telecommunications, wireless and legal initiatives.
• Manage project budgets, scope, issues, risks and decisions using standard SDLC processes and methodologies.
• Utilized Clarity for status, issues, budgets and high level WBS.
• Provide expertise in Methodology and processes to Confidential PMO.

Confidential, Atlanta, GA

Project Office - Program Manager

Responsibilities:

• Drive delivery of complex business initiatives via technical implementations of ERP systems inclusive of PeopleSoft, Kronos WFC, Manhattan Associates Transportation Management System (TMS/WMS), Legal and Core Retail - SAP
• Direct teams of project managers in the delivery of solutions, which meet business functionality, cost, schedule and quality requirements of enterprise executives.
• Set direction, provide support and remove roadblocks for project teams.
• Ensure compliance with Project Management discipline and Confidential methodology.
• Drive resolution of portfolio issues.
• Present status and escalate issues to Executive Steering committees and Board of Directors.
• Analyze project’s financial indicators to provide appropriate input to executives concerning budget and actual performance.
• Ensure project results are successfully driven into the business for project integration.
• Proactively advise Steering committees.
• Develop team members in the discipline of project management.
• Supervise, manage and mentor 15 project managers and project analysts.

Confidential, Atlanta, GA

Senior Technical Member of Staff-STMS (Sr, Project/Release Manager)

Responsibilities:

• Protect the interests and budgets of Senior management and internal departments by establishing strong user relationship through presentations on user forums and on-going discussions of features and other issues, maintaining open lines of communications and pro-actively resolve issues, thereby receiving very high ratings from the customer.
• Enforce coherence of development team and contractors to adhere to project specifications and statements of work through close scrutiny and monitoring of development code changes via walkthroughs and extensive testing, minimizing over budget and past due projects while insuring delivering of a quality product.
• Train and mentor new Project managers.
• Develop and track internal metrics and processes to reach Level 2 of the Capability Maturity Model (CMM).
• Manage weekly, software configuration management meetings and track change requests.
• Improve on-time performance by managing scopes and scope changes, focus on proactive planning and scheduling through a close-working relationship with project and user team.
• Review critical resource changes and resolve issues to adhere to project scheduling.
• Eliminate risk factors associated with missing dates and maintain feature quality by monitoring human, machine and cost factors. Closely assist other development organizations to coordinate schedules and to resolve interface issues.
• Conduct status meetings to insure smooth delivery of features.
• Maintain schedules and action items; assess resource constraints, and coordinate commitments, function point counts and retrospectives.
• Formulate release delivery plans and documentation, maintain metric and milestone systems.
• Coordinate with weekend cutover teams to insure a smooth delivery of each release.
• Create and coordinate function points measurements to optimize performance. Designated as Best In Class.
• Track and monitor defects for the Capacity Management Router system, maintaining low defect density. Interface with the development team to insure that defects are accurately accounted for.

Confidential

Program Manager and Network Manager

Responsibilities:

• Successfully managed to full attainment of Y2K Century compliance for all applications and domains. Directed fifteen applications and 300+ development team members and an overall budget
• Re-engineered the system development process within the Directorate of 2000+ personnel baselining quality management system for ISO 9000
• Served as team leader for processes systems development and solutions management.
• Trained organizational employees with the new quality system and organized implementation of re-engineered process into the field.
• Assisted and supported the Division Manager of a 600+ system development organization directly in the over all management functions.
• Provided day-to-day analysis for budget management and internal statistical analysis.
• Supervised and managed the Division ISO team, which directed the implementation of ISO 9002 within the organization. Developed and implemented an electronic library for the Machol Directorate within the Atlanta location. Supervised the ISO Librarians for the Atlanta Site.
• Monitored, developed and maintained numerous work plans and schedules for the implementation of financial and central office inventory systems.
• As team leader, project manager, system engineer, system developer and system tester, analyzed, developed, organized and implemented numerous application programs and an error correction system in compliance with corporate financial policies.
• Re-designed and implemented a change control process for system development as part of process re-engineering. As system tester, tested to ensure customer requirements were attained.
• Received numerous promotions including recognition and promotion to Senior Technical Staff Member.