Associate Manager Resume
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SUMMARY:
- Self - driven and motivated Agile Project Manager with expertise in leading diverse Agile based projects and cross-functional teams for Fortune 500 companies & clients. Experienced in product/customized application development with strong technology background and core competency in managing end to end project delivery lifecycle.
- Experienced in managing projects end to end from inception to site handover, encompassing planning, design, estimation, scoping, goals
- Delivery Management experience with clients like Oracle, Mercedes, BMW, Volvo, Safe-Guard, Citibank, JPMC, UPS, Gilead, Confidential, Target, Sears, Medco
- Skilled in Agile/Scrum and expert in JIRA, Kanban board, HP Quality Center & MAESTRO tools
- Involved in Setting up of Operational & Quality Processes, Quantitative (Metrics) & Qualitative Management, Scope & Risk Management, Cost Control and Internal/External Audits
- Domain - Automobile, Insurance, Finance, eLearning, eCommerce, Sales and Marketing, Publishing, Life Sciences, Healthcare and Absence management
- Very result-oriented, strong “till it’s done” work ethic, taking ownership of all duties and responsibilities
- Extensive Onsite/Offsite experience; significant exposure of working with Customers, Project Managers and Technical Teams for securing & executing concurrent projects
- Strong leadership and team building skills; able to build, train, mentor, guide & motivate the next line
- Excellent interpersonal and communication skills, facilitating persuasive presentations and productive relationships with clients, analysts, employees, and vendors
PROFESSIONAL EXPERIENCE:
Associate Manager
Confidential
Responsibilities:
- Managed the development team & oversee project delivery process with key contributors
- Created project plans including tasks, deliverables, milestones, resources and estimated costs
- Facilitated scrum ceremonies including grooming sessions, sprint planning, retrospectives, daily stand-ups, etc.
- Supported teams in terms of Project Management, Delivery Strategy, Scope/Risk Management, Cost Control, Infrastructure Management and meeting client defined Metrics and Acceptance Criteria
- Facilitated sessions for requirements gathering, effort estimation for user stories and discussing sprint velocity for each teams
- Managed, assigned and tracked defects in collaboration with support, development and QA teams
- Identified project risks, issues and implemented mitigation strategies
Delivery Manager
Confidential
Responsibilities:
- Managed the Safe-Guard Account end to end and led the development & Support teams in terms of Delivery Management, Delivery Strategy, Scope/Risk Management, Cost Control, Infrastructure Management and meeting client defined Metrics & Acceptance Criteria
- Facilitated scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups, etc.)
- Identified and mitigated project risks, issues and implemented mitigation strategies
- Conducted Daily, weekly & monthly meetings with the Client Stakeholders & senior management of Safe-Guard
- Developed a reporting mechanism from scratch for Safe-Guard’s top management executives to show the visibility regarding projects status, projects health and resource efficiency with the use of dashboards, reports and matrices
Project Manager/Group Lead- Technology
Confidential
Responsibilities:
- Oversaw project delivery process with key contributors to help manage scope. Created project plans and change requests including tasks, deliverables, milestones, resources and estimated costs and handled Infrastructure Management
- Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos
- Assisted the onsite teams in project planning, prioritization and support build and release cycles
- Managed all phases of the SDLC with particular emphasis and focus on project requirements, tracking requirements through to completion and implementation and coordinating QA and UAT programs
- Created and communicated project statuses with the use of dashboards, reports and matrices
Project Manager/Delivery Lead
Confidential
Responsibilities:
- Managed and led the product development, customization and release across four business-critical teams: Large/Small Requests, Client Configuration, Reporting/Data Analytics and Emergency Response and played a key role in Infrastructure Management
- Managed multiple projects/sub-projects on product platform and also supervised the vendor team (iGATE) for daily/weekly/monthly releases
- Coordinated Daily scrum meetings, sprint planning, sprint review, and sprint retrospective
- Developed project plans, created milestones and timelines to ensure on track project delivery
- Identified and mitigated project risks, issues and implemented mitigation strategies
- Drove post implementation reviews and post project analyses
Project Lead
Confidential
Responsibilities:
- Served as the single point of contact for the team to project stakeholders and collaborated with the client in ensuring the product launch within an aggressive timeline
- Managed scope through client change orders, phased delivery to ensure project delivers on timeline, scope, budget and strategy expectations and handled Infrastructure Management
- Defined and documented the user and system requirements in consultation with managers, end users and subject matter experts (SMEs)
Team Lead/ Senior Software Engineer
Confidential
Responsibilities:
- Managed the offshore team with their execution of tasks and handled technical issues
- Created sophisticated functional and technical designs based on the user requirements
- Responsible for defining the Testing Strategy, Test Plans, Testing environments for Unit Testing, Functional & Regression Testing, Integration Testing, System Testing, & Staging
Senior Developer
Confidential
Responsibilities:
- Designed, developed and implemented the new version of RMDB.
- Requirement Analysis & Design, Development & Functional/Unit Testing
- Integrated RMDB with Sales Dashboard in NCR portal
- Implemented a knowledge transfer plan for the offshore development team
Software Engineer
Confidential
Responsibilities:
- Involved in Requirement Analysis, Database & Application Design, providing alternative technical solutions, Performing Functional / Integration / Regression Testing & Performance Tuning
- Created the User Registration module and termination of Registered Users process. Designed a module that notifies and tracks a user’s performance related to Regulatory Element
- Developed a comprehensive suite of reports designed to simplify the tracking of learners and their course progress and completion
Software Analyst
Confidential
Responsibilities:
- Part of the team that developed Client/Server and stand alone applications using Visual basic 6.0, Visual Foxpro6.0, MS Access 2000, Sql Server 7.0/2000 and Finereader Forms 4.0. Also worked on Imaging related R&D projects.