SUMMARY:

• Accomplished senior level Project Manager professional consistently achieving project goals for large and complex projects, 15+ years track record leading software and product development for internal and external stakeholder engagements, resulting in high - quality deliverables that meet or exceed planned timeline and budget targets.
• Highly skilled, providing project leadership and hands-on requirements management, from concept and initial design through implementation with experience launching new technical products. Successful in defining processes and tools, developing improvements to operational workflows and the ability to align business objectives with technical solutions, focusing on quality and ROI.
• Project Leadership / Project Scope Management / Integration Management / Stakeholder Management / Relationship Management / Team Leadership / Negotiation / Quality Management / Project Tracking, Reporting & Metrics / Sprint Planning / Waterfall Methodology / JIRA, Confluence, Rally, TFS, SharePoint

PROFESSIONAL EXPERIENCE:

Confidential, Boca Raton, FL

Senior Project Manager, ECommerce (Consultant)

Responsibilities:

• Project Management for Retail, Business, Mobile ecommerce initiatives spanning (7) Agile development teams; managing multiple projects concurrently.

Confidential, Boca Raton, FL

Senior Project & Program Manager

Responsibilities:

• Completed project to establish an ecommerce presence, customized solution, for sale of software products online, resulting in quick to market online store, over $100k in sales in the first 3 months of operation, completely automated licensing key generation, payment processing and software fulfillment within the established 90 day schedule and budget. Ecommerce solution fully integrated and automated with salesforce.com and Eloqua marketing systems.
• Successfully institutedproject-management policies and procedures, for software localization projects, $1mm annual budget. Responsible for managing vendor relationship, software development component, task estimation, scheduling and cost estimates. Achieved budget and scheduling goals.
• Acquisition team member for transition, transformation and integration projects during ScriptLogic to Quest and Quest to Dell acquisition, product lifecycle projects, from inception to end of life, adapting project management methodologies from waterfall to agile development (Cloud, Web Based, Mobile, .net, Java, SQL development projects).
• Created repeatable product release / launch process and workflow, led cross-functional global teams to support each Release plan, concurrently managed multiple major, minor and service pack releases.
• Developed the strategy for a major portfolio consolidation - product lifecycle project encompassing multiple phases for business justification, scheduling, 3rd party vendor interaction, C-Level and general internal communications, process fulfillment. Consolidated timeline from six months to three months start to finish.
• Managed product development Release Candidate program, defined the goals, success factors, daily executive level communication, checkpoints and phase exit recommendations, completed to plan and expected goals.
• Managed software products launch life cycle, (mobile, virtual workspace connectors, endpoint access/security products) developing timeline, requirements for company wide go to market, including engineering, licensing, legal, financial, sales, support and operations resulting in quicker time to ‘market’.

Confidential, Fort Lauderdale, FL

Senior Technical Project Manager

Responsibilities:

• Successfully managed application development project for UI creative and functional redesign of a performance digital marketing software solution, web - based, delivered on time.
• Developed the business requirements and functional specifications for adding a new business vertical to highly customized lead management system.
• Prepared business requirements and workflows, cross-functional team of developers, database administration, business and sales operations, and external vendor partners.
• Managed enterprise application integration project for email marketing system inclusive of software development and network infrastructure changes; project completed successfully within agreed to timeframes.

Confidential, Boca Raton, FL

Technical Project Manager

Responsibilities:

• Directed vendor engagement project for CRM software technical assessment, mixed team of internal and vendor, provided strategic recommendations and presentation for senior level stakeholders culminating in acceptance of recommendations to transition from to salesforce.com and next steps.
• Management project for replacement of highly customized CRM system, from Saleslogix to salesforce.com, designed data conversion and migration strategies, performed business process modeling, and gathered business requirements, RFP preparation. Identified prospective products, coordinated selection process, pricing and contract negotiation processes for 3rd party vendor engagements.
• Successfully managed infrastructure and business applications for critical enterprise hardware and systems to an out of state Verizon Business Data Center, resulting in improved performance, accomplishing anticipated service level improvements to 99.9% uptime for day to day production and business continuity events.
• Project managed customer applications development for web based Real Estate Acquisitions Tracking application. Replaced standalone Microsoft Access database, resulting in improved operating efficiencies, pipeline tracking and metrics reporting.
• Designed and led development and implementation for project to build a business continuity application used for generating sales contractions when primary system was not available. Provided 32 nationwide sales offices with 100% uptime.

Confidential, Boca Raton, FL

Technical Project Manager

Responsibilities:

• Project Manager for (6) six - month infrastructure project, Windows Server eradication and application migration, local in Boca Raton and remote project team of network engineers.
• Project engagement and project management responsibilities included developing, documentation the migration strategy and detailed server implementation plans for 130 file and application servers in 30 Siemens branch offices nationwide. Project successfully completed on time, within budget and agreed to specifications.

Confidential, Deerfield Beach, FL

Senior Project Manager

Responsibilities:

• Managed project for client and data migration, encompassed building new outsourced business model for operations, call center, client services and financial reporting, achieved within contractually agreed to schedules.
• Managed telecom systems application, IVR upgrade project encompassing network infrastructure, and database integration, upgrade scripts, achieved with minimal planned downtime.

Confidential, Boca Raton, FL

AVP, IT Application Development and Project Management

Responsibilities:

• Directed team of 5 senior level project managers, local and distributed - remote locations, for projects requiring enhancements to existing applications.

Confidential, New York, NY

Senior Project Manager, Integration, Development and Quality Assurance

Responsibilities:

• Managed 3rd party COTS software implementation and systems integration engagement, for Telecommunications Service Level and Billing System, defining business requirements, system and operational process flows, software deployment scheduling, preparation and management of project plans, testing and rollout.

Confidential, Miami, FL

Manager, Client Services and Technology Project Management

Responsibilities:

• Led IT Client Services team for the implementation and maintenance of call center systems for Fortune 100 client corporations. Defined system requirements, prepared cost estimates and schedules and managed direct reports.