SUMMARY:

• Have 6+ years of proven excellence in analyzing business processes, eliciting requirements, defining business needs. Experienced in Software Development Life Cycle (SDLC) methodologies—Traditional Waterfall Model and iterative approach to software development per Agile methodology. Facilitated Joint
• Application Development (JAD) sessions; developed user stories, Acceptance Criteria, Use Cases, and created Business Requirements Documentation (BRD) and Functional Requirements Specification (FRS) documents. Participated in User Acceptance Testing (UAT) and assisted in creating test plans. Interacted with cross functional stakeholders understanding business requirement and translating them into data, functional and usability requirements.
• Experience in Health Care, Banking, Finance and IT industries. Excellent self - driven project management skills, team player, communication, presentation and telephony skills.

TECHNICAL SKILLS:

Operating Systems: Microsoft Windows

Software and Application Management tools.: Microsoft Office Suite(Word, Excel, Access and PowerPoint) Microsoft Visio Professional JIRA (Issue Tracking and Project Management) Version One Ultimate Edition (Agile Project Management Software) Rally (Agile Project Management Software) TFS - (Agile Project Management Software) IBM Rational Requisite Pro (Requirement Management) IBM Notes (Lotus Note) IBM Rational ClearQuest (Defect Management and Issue tracking) HP WinRunner (Testing tool) Cognos Reporting software Crystal Reports Reporting softwareData Base: Microsoft Access Microsoft Excel Macros Oracle SQL Developer Microsoft SQL Server

SDLC Methodologies: Agile Waterfall

Project Management: MS Project Clarity MS SharePoint Serena Open Project

Business Modelling Tools: Balsamic Snag - It Dreamweaver Enterprise Architect MS VisioKnowledge on HIPAA: EDI transactions of 270/ (I/P/D)/835, 276/277, 997/999 HIPAA ANSI X 12 ICD9- ICD 10 PBM

PROFESSIONAL EXPERIENCE:

Confidential, Fort Mill, SC

Sr. Business System Specialist/ Project Manager

Responsibilities:

• ABC can ensure data quality and data integrity with the data that is being accepted from the clients using HL7.
• With HL7, ABC has ability to interface with other EMR/EHR systems directly for test requisition or Insurance information. More opportunities from other business units in ABC.
• Involved in requirement gathering which included interviews, brainstorms and meetings with stakeholders.
• Performed the requirement analysis, impact analysis and documented Business Requirements Document (BRD) and Functional Specification Document (FSD) using TFS.
• Prioritized deliverables, identified gaps, tracked defects, defined software requirements, created artifacts for testing and development.
• Collaborated efforts with technical staff and subject matter experts to establish the technical vision of product and analyze triple constraint tradeoffs.
• Conducted Market research using SWOT analysis for different SaaS companies out in the market.
• Based on the analysis, communicated to the companies for full DEMO of the RCM software.
• Created Score Matrix to rate out different companies with RCM model.
• Reviewed and approve technical recommendations related to software and hardware proposals (RFP).Also wrote Request for proposal (RFP) for getting new SAAS system.
• Implemented Agile/SCRUM methodology of software development life cycle with its workflow and activities to develop business process models.
• Interfaced between clients and programmers to translate user stories, wish list items into respective sprints.
• Participated in proposal and feasibility studies, implementations and new business development.
• Conducted Joint Application Development (JAD) sessions to understand, capture and confirm requirements and resolve cross-functional and geographical issues.
• Worked closely with the project sponsors, product manager, design team, QA team, development team, project manager, architecture team, and the external business partners for the common security related requirements as well as application based custom requirements.
• Documented and traced requirements using Team Foundation Server and Requirement Traceability Matrix. (Visual Studio Team Foundation Server 2013 (TFS) is the collaboration platform at the core of Microsoft's application lifecycle management (ALM) solution. TFS supports agile development practices, multiple IDEs and platforms locally or in the cloud and gives you the tools you need to effectively manage software development projects throughout the IT lifecycle.)
• Work with software vendor(s) to improve efficiencies in EDI file transmissions and various follow-up tasks through system automation or new workflow processes.
• Worked closely with developers for historic data migration for new client data mapping.
• Oversaw and participated in data analysis and documentation, and created business test cases and expected results.
• Responsible for analysis and functional specifications of “As-Is” business model to conduct GAP analysis in comparison to the proposed system to enhance the functionality of the application.
• Solicit input from Stakeholders and Application owners in the creation of project documentation including Functional Requirements and Technical Specs. Prepare and archive documentation as required for Business Sign-Off, Audit and Quality Reviews.
• Conducted User Acceptance Testing (UAT) with stakeholders and system users to uncover latent defects in the system. The defects were corrected and verified through a new cycle of regression testing.
• Created requirement document for Enhancements requested by Business Users from the and UAT sessions.
• Gathered the functional and business requirements by conducting JAD sessions and participatory Design Sessions involving major leads from the Technical Department.
• Followed the UML methodology to Create UML Diagrams including Use Cases Diagrams, Activity Diagrams, ER Diagrams using Rational Rose and MS Visio and thus defining the Business Process Model and Data Process Model.
• Created change requests (CR) document for change in BRD and development process. Also, responsible for Business Sign-off on the CR.
• Performed Risk Analysis to identify critical and high-risk areas of the application for the business.
• Executed basic SQL queries to identify the quantity, sum, product name etc.
• Actively worked on Change Request and participated in Change Control Board to approve or reject any Change Request.

Confidential, San Jose, CA

Business System Analyst

Responsibilities:

• Successfully developed priority lists, acted with changing priorities of the client, tracked timelines & deliverables to reduce workload on Project Manager.
• Analyzed and mitigated quantitative and qualitative project risks using Impact Analysis affecting upstream or downstream changes of requirements.
• Normalized the data by reducing the redundancy & eliminated inefficient storage and Ensured that data systems operate at a high level of performance, including integrity, reliability and availability.
• Created different Trace ability views to maintain the Traceability of the requirements
• Utilized PL/SQL (stored procedures, functions, packages and triggers) and SQL (queries) programming to create business logic
• Analyzed and tested the user interface and constantly redesigning the system to increase its user friendliness for the clients.

Confidential, San Francisco, CA

Senior Business Analyst/ Technical Project Coordinator

Responsibilities:

• Served as an exceptional liaison between the functional and technical team by demonstrating good communication skills and Facilitated meetings with developers, system analyst and testers to collaborate resource allocation and project completion using MS Project.
• Developed, coordinated, maintained process mapping activities and documentation.
• Proficient in developing different data analysis records using BI tools and presenting in front of Stakeholders to quickly make business decisions for the company’s growth.
• Used Rally for updating the status of all the Test Cases & Test Scripts that are executed during testing process.
• Monitored version control and defect tracking activities using Rational Clear Case and Rational Clear Quest which saved 50% of the effort changing documentation.
• Successfully ran parallel testing of new business Banker website, eliminated transition concerns and identified future enhancement requirements to streamline the site.
• Led the Business Analyst group - Analyzed process updates, changes to workflows, maintained roadmap items.
• Creation of client notification letters, emails web updates, statement inserts etc.
• Reviewed and interpreted contracts to supply revenue numbers for ultimate accounting.
• Designed and implemented basic SQL queries for QA testing and report/data validation.
• Pre - and post - conversion along with weekly status reports.