SUMMARY:

• Confidential is an innovative and influential business leader, a seasoned IT professional and change consultant. Confidential has travelled extensively and has combined passion, ideation, influencing skills and adaptability with a focus on delivering value to gain almost 20 years experience in, music, government, banking and financial services.
• Confidential ’s success has been achieved through his focus on people and capability; building high performance teams, lasting relationships, applying considered leadership, strategic thinking, personal integrity and an analytical approach underpinning decisive action.
• Architected and currently delivering business transformation for a medium sized franchise with forecast ROI exceeding 95% through the automation of data gathering and compliance management processes. Expecting $multi - mill revenue growth and 60% decrease in cost of operations as global expansion is enabled by standard and scalable business services in the cloud.
• Established sales and service incentive programmes underpinning business readiness for 15,000 frontline banking staff impacted by core technology modernisation (ROI >200%, increased revenue $1mill).
• Adapted ‘Design Thinking’ approach to deliver business architecture for workforce agility addressing the impacts of extensive and complex business and technology transformation (initiated executive sponsorship and acceleration of $multi-mill benefits realisation).
• Operations and programme management of packaged and in-house application software; up to $70mill P&L and more than 70 staff over 5 years.
• Enabled $multi mill business value through IT consolidation and governance including operating model simplification, capability uplift, strategic leadership of vendor and contract management, process and services standardisation and innovative leverage and re-use of existing and new technology.
• Established Shared Services for core systems, delivering $17mill IT efficiency within 5 years.
• Served on local and international user group boards and committees driving customer and vendor collaboration for business enablement through strategic software development.

PROFESSIONAL EXPERIENCE:

Confidential

Executive Manager

Responsibilities:

• Established the ‘Workforce Agility Design Forum’ with a mix of subject matter experts and senior executives to solve the way forward and accelerate benefits realisation by more effectively moving people to work and work to people; influenced 5 year, $multi-mill investment in capability development, active work management technology, identity-access-control business rules and consistent measurement and demand planning.
• Designed and executed an incentive programme for CBA’s 15,000 frontline staff;
• Delivered the IT workforce impact assessment for straight through processing.
• Defined a roadmap for systems integration of competency based HR including RFP tenders to influence HR transformation strategy.
• Programme Champion for various culture, capability maturity, reward and recognition initiatives driving continuous improvement of internal customer satisfaction ratings.

Confidential

Executive Manager - ERP Systems / Core Financials for Enterprise IT / Services, Group Governance and IT

Responsibilities:

• Delivered operational stability, increased availability and uptime; >20% positive budget variance year on year ($17million over 5 years).
• Established and chaired application operations governance forums, delivered in-house solutions enabling service management maturity / ITIL; responsible for change management.
• Confidential maintained local and international user group involvement and leadership; appointed Director for International Alliances APAC for Quest International User Group, committee member of Asia Pacific’s Oracle User Council, Chairman and Treasurer for local user groups.
• Steering Group member for HR and Finance redesign, GL consolidation (Offshore subsidiaries and Colonial / Wealth Management), stream lead for various compliance programmes eg. Sarbanes Oxley and Basel II.
• Drove innovation to leverage existing tools and new technology to solve related business problems, for example deployment of a capital provisioning and assurance case management solution underpinning Basel II compliance; use of ETL technology to establish HR employee data ‘buffet’; front and back office integration utilising PeopleTools and MQ-series to message between payments and batch interface technology for CBA’s Retail Network - benefits exceeded $150million including reduction of fraud and security breaches whilst improving business performance (reduced turnaround by 3 days for $5billion in value / 2 million transactions over 6 months).
• Strategic leadership of ERP segment IT outsource and off-shoring (150 applications, $18million over 5 years); led due diligence and transition including successive tours of India to scope, select and manage strategic partnerships.
• Strategic leadership role for Group’s first technology career model; championed the capability development, coaching and leadership for business systems analysis and application consultants.

Confidential

Manager - Core Financial Systems and Help Desk, Group (Shared) Services, Finance Systems

Responsibilities:

• Established application services capability including service desk and help desk; implemented ITIL processes and associated organisational change; managed vendor contracts and service management governance.
• Responsible for application development portfolio ($10mill+) maintenance, enhancement and upgrade schedules; delivered case and group data management solutions, drove the business case and solution architecture for enterprise data transformation capability (ETL), championed ITIL maturity.
• Maintained application integrity; ensured knowledge transfer and service transition from outsource and consulting partners; led staff and development and established a community of practise for ERP / PeopleSoft practitioners.

Confidential

Procure to Pay Stream Lead

Responsibilities:

• Provided business leadership and subject matter expertise to assure integrity of designand business transformation for CBA’s Core Financials replacement programme; consolidated systems interfaces and integrated sub-systems to enable shared services; maintained operational integrity throughout development, championed SDLC and organisational change management initiatives.
• Responsible for the operational integrity of application software, release and change schedules and day to day support and administration of the group’s core financial management systems. Delivered GST compliance, ensured smooth transition and integration of Colonial’s core financial systems and updated application documentation ahead of replacement programme.

Confidential

Manager, QSP Financials & Business Analyst

Responsibilities:

• Responsible for the day to day operations of ASIC’s financial management and reporting systems including business requirements management, project planning and execution, and support; delivered configuration design documentation and technical configuration coordination, design and delivery of systems for national rollout in conjunction with ASIC’s transition to accrual accounting, report writing and application administration.

Confidential

Assistant Accountant

Responsibilities:

• Responsible for day to day finance administration duties including bank and credit card reconciliations, asset stocktake, maintenance and review of financial delegations and government appropriation investment and draw down and preparation of board packs for changes to delegated authorities or finance policy. Delivered routine reporting and assisted in the preparation of ASIC’s year end financial statements.

Confidential

Project Officer

Responsibilities:

• Responsible for Policy Note proof reading, team logistics, and travel and office administration. Developed budget and project reporting databases to support Regulatory Policy’s legal team’s management of court cases, policy design and regulatory governance initiatives; planned and coordinated successive office relocations and IT refresh.

Confidential

Music Teacher

Responsibilities:

• Accredited as a Confidential Music Teacher and responsible for junior and young musicians keyboard curriculum in NSW Schools including classroom and private tuition of more than 100 children. This was a part time role that Confidential undertook whilst establishing credibility through full time employment and roles at the ASIC and CBA and whilst completing MBA studies.

Confidential

Head of Geography and Music

Responsibilities:

• Confidential was responsible for the development, tuition and assessment of Geography and Music curriculum as stipulated by and adapted from the various boards and the National Curriculum in preparation for year 6 Common Entrance examination to attend Secondary Schools.
• Confidential produced all musical events, established and trained music ensembles whilst assisting sports coaching and organising inaugural and successive school ski-trips, numerous other excursions and public relations projects. Through a refreshed and revitalised curriculum, budget savvy resource management, teaching rigour and a great deal of enthusiasm and energy, Confidential achieved significant improvements in engagement and attainment culminating in 70% of final year geography students achieving A grades.