PROFESSIONAL SUMMARY:

• A versatile, results - oriented professional communicator with intense, varied experience in oil and gas technologies, alternative energy, accounting, computer software and hardware, communications, manufacturing, Internet, and aerospace. Excellent planner, organizer, and troubleshooter. Experience with creation and maintenance of operating procedures and control matrices Experience with analysis, problem solving, and project management. Proficiency with SAPAriba, SAP ERP, and other SAP business solutions. Strong communication and interpersonal skills Ability to coach and provide constructive feedback Strong customer service or shared service organization experience. Demonstrated ability to drive continuous measureable process and system improvements and efficiencies. Six Sigma project management experience. Strong leadership, analytical and communication skills. Professional with over twenty years of experience as a Project Manager, PMO Coordinator, Team Leader, Financial and Business Analyst, Operations, Technical Writer, Network and Support Specialist, including:
• Demonstrated management skills, including resource management, team leadership, project managements and management of budget
• Outstanding record of managing enterprise level projects across multi-functional and international teams
• Established track record of interfacing with executive management to propose solutions, and provide status of projects
• Technical writing, editing, and publishing, including template design and style guides.
• Standards and procedures for operations, maintenance, security, and disaster recovery.
• Manual, book, online help, and hypertext design, layout, and production. materials, classes, and interactive programs.
• Proven knowledge of the IT Services industry ~ desktop and server support, IT deployment and technology migrations
• Participated in enterprise infrastructure system initiatives from leading teams, project management, SDLC life cycle,, infrastructure development, strategic & financial planning, evaluating new technology, disaster recovery, design, integration, auditing, deployment and migration
• Understanding of business requirements and business process coupled with the use of technology tools to provide strategic direction
• Provide procurement advice and guidance to support deliver cost-effective business solutions.
• Proficient insupply chain activitieswith various business-to-business (B2B) and business-to-consumer (B2C) transactions involving the transformation ofnatural resources,raw materials, and subcomponents into a finished product that is delivered to theend client
• Technology operations expertise, including process, SDLC life cycle, methodology and performance improvements
• Program management expertise to manage large and varied projects on time and within budget
• Skilled in assessing vendors that work with a company based on the vendor's price, quality, availability, reliability, and technical support, then contract the product or service to be delivered.
• Personal management experience, recruiting, managing, team development, career planning and performance metrics. Experience with a large numbers of direct reporting resources in many geographical areas
• Expertise in planning, designing and implementing complex solutions, systems or processes.
• Providing expert level technology input and acted as trusted advisor
• The ability to meet and exceed commitments in dynamic and challenging environments with a positive attitude
• Having the ability to take initiative, be self-motivated with a customer focused attitude and demeanor.
• Expertise with sales support and mentoring
• Manage Budget and Profit & Loss
• Responsible for Monitoring projects on an ongoing basis, evaluating progress, risk and quality, managing issue resolution process and taking corrective action as necessary.
• Spearheaded custom and proprietary projects include: Motorola Meridian Project, Tosco/Circle K, General Motors, W.L. Gore & Assoc., Tenneco Automotive, Motorola SAP, Honeywell, Dial Corporation, Chase Corporation, and Motorola SSTG/SPS Div.
• Successfully managed an international manufacturer of truck and engine equipment data center migration from an outsourced operation to an in-house, client-managed solution. This saved the client over 50% in monthly operational costs.
• Led a team that successfully installed and optimized an email system for a global developer, manufacturer and marketer of healthcare products in over 90 countries. The success of this project led to the installation of an Office Communications Server systems and the implementation of System Center Operations Manager.
• Successfully managed part of the One Up North America PMO team focused on providing work planning support to the cross-release technology and data teams. One Up is a PepsiCo cross-divisional North America transformation program, leveraging SAP ERP.
• Managed a team that implemented Microsoft System Center Operations Manager (SCCM) for a biopharmaceutical company that focused on the discovery, development and commercialization of new small molecule drugs for the treatment of cardiovascular diseases. This implementation assisted with the automation of application distribution, patch management and operating system migration.
• Managed several Network infrastructures, Server, Virtualization, Email, Software Distribution, Storage, PC migration and PC standardization projects.

TECHNICAL SKILLS:

Technology and Tools: Operations ManagementLeadership Strategic Planning Communications SDLC Life CycleConflict ResolutionTeam Building Team Leader Project ManagementInterpersonalAnalyticalProblem Solving Community LeaderBilingualSecurity/RHELCutover Exchange Migration Disaster RecoveryVirtualizationEmailMicrosoft Operating Systems Software DistributionChange ManagementPolicies & proceduresLean Sigma (Green Belt) Change Control Corporate Inventory ControlPC & Server Migration Infrastructure Planning DesignImplementationBudgeting and managing TechnicalWriting SAP/Ariba/ERP SAS AnalyticsShared Services Support P&L Procurement Solutions Cross - functional Team Leadership Business Planning Supply Chain Project/Financial Planning Inventory Management Procure-to-Pay MySQL/SQL Server Administrator Benchmarking

PROFESSIONAL EXPERIENCE:

Confidential

Finance Project Manager, PMP

Responsibilities:

• Utilize a blend of Waterfall and Agile methodologies to manage the deployment of a new Intercompany (iGSO) migration platform.
• Develop, asset tracking and present metrics and tools connecting different business systems and ad-hoc reports globally
• Collaboratewith HPE and HPI Subject Matter Experts (SMEs), Architects, Engineers and Executive Sponsors to generate strategic action plans.
• Provide procurement analytical and project management support, using a data-driven approach to process control and improvement (Sales Territory Adoption global project FY16)
• Oversee a portfolio of complex global projects within the Governance, Global Financial Solutions Systems Architecture (GFSSA), Enterprise Data Warehouse (EDW) and Processes control platforms.
• Business acumen and procurement policy including applicable regulations, statutes, and procedures.
• Participate in DMO Asset Tracking FY16 objectives including analysis, reporting, orienting, and coaching staff members.

Confidential

Project Manager, CPM/PMP

Responsibilities:

• Project management and financial analysis of several cross-functional products/programs with an average total revenue of 7.5 million per project enterprise
• Use metrics to measure improvements and determine how these metrics tie into the organization’s strategic plan utilizing Lean management and Six Sigmamethodology.
• Supervise and perform financial report gap analysis, format and logic testing, as well as creating UAT test plans utilizing HP Quality Center (ALM).
• Business and financial analysis of various project initiatives including IT focused projects
• Oracle Revenue Management and Billing (ORMB) process improvement
• Benchmarking and gathering of project requirements, forecast and planning
• Collaboration on financial/accounting white paper, and project governance
• Tracking all incidents and issues as well as reporting on project lessons learned
• Create financial frameworks for various projects which outline the theoretical and conceptual issues surrounding PULSE financial reporting and forms a coherent and consistent foundation that underpins the development of accounting standards.
• Utilize MS Project; HP Quality Center; Lotus Notes; MS Excel and SharePoint 2010 in a global financial environment applying Discover LEAN and Lean Six Sigma methodology tools.

Confidential

Procurement Specialist

Responsibilities:

• Generate budgetary, underpinning reports within the Pipe, D&PE, Technical Inspection and Audits divisions.
• Generate Win/Loss ratio, budget analysis, monthly performance scorecard and other financial ad hoc reports for DOW Chemical Co., Royal Dutch Shell, ExxonMobil (USA), Chicago Bridge & Iron Co. (CB&I) and other global account bids and proposals.
• Instruct and setup users’ rights/permissions for SQL Server access and MS SharePoint 2010 as needed.
• Design screen Budget Form and create SQL Server procedures for data changes.
• Utilize MS Access and MS Excel in Windows SharePoint 2010 and global network file for monthly WIP financial reports for TIS and TSS division.
• Responsible for contract compliance, program evaluation, policy formation, and analysis of complex contract-related subjects.
• Create import procedure/payments, database, schemas, tables, keys and constraints utilizing MySQL system in collaboration with Finance and Evolution BI Team.
• Partner with Regional Financial Controller to generate year-end budget and tax plan reports in collaboration with Operations and Payroll/Accounting division
• Create comprehensive financial reports in MS Excel to reflect data analysis and reports that measure project KPIs, forecast data, summarize data or present variance data for top 25 global clients.
• Analyzed acquisition programs and provided guidance on complex contract-related subjects
• Logistics Coordinator for Packaging Facilities to ensure work process is flowing smoothly between the facility and terminal/out plants receivers.
• Payroll/expense approvals and analysis bi-weekly reports for all global Technical Inspectors and related staff utilizing Evolution and ADP reporting software tools.
• Support monthly S&OP meetings by identifying key performance metrics and performance data through PowerPoint presentations.
• Implemented new sourcing/tracking process to control better utilization; resulting in over $500,000 savings on contractor utilization cost per quarter.
• Formulated and provided policy guidance to contracting professionals and stakeholders
• Analyze Pricing Tool used to monitor demand, forecast and business levels within SAP.
• Led Six Sigma Greenbelt initiative to moderate TS availability for global vendor inspection services.
• Analysis of Shell Enterprise Framework Agreement (EFA) Inspection Services project.
• Maintain Monthly Operating Report (MOR) and Operational Plan for key personnel within the Business.
• Various benchmarking and process mining of data utilizing Oracle BI tools; enterprise reporting and MYSQL workbench.
• Responsible for quarterly updates of Operational KPI analysis and budgetary validation reports.
• 3rd party and Intercompany WIP analysis adhoc reporting and scorecard strategy planning.
• Global utilization analysis for all regional TS Inspectors and management.
• Utilize Project Server 2010 and MS Office 2010 (incl. SharePoint), MS Access, MySQL Workbench and MS Visio 2010 skills, with a strong emphasis in Excel functions and VBA macros (i.e. Power Pivot, interactive Dashboard reports, etc.)

Confidential

Procurement Analyst

Responsibilities:

• Upstream PSCM Shared Services Procurement CoP (Eastern & Western Hemisphere)
• Upstream MM, SQM & Procurement Scorecard Analysis (4Q 2012 & 1Q 2013)
• B2B Sustain Systems - UPSC Presentation
• Collaborated with business process teams to eliminate process defects by identifying root causes and implementing corrective actions resulting in 95% purchase order placement on-time
• Analyzed and sourced material, equipment, and chemicals for suppliers, pricing, product description/scope of work, and lead-times for purchase orders and/or contracts.
• Diversity & Inclusion / S&OR / HSSE Safety
• Tactical Procurement Business Case (GWO/GPO/GOO)
• SAP ECC 5.0 ERP; Bain RAPID Model & Backbone EAM Operating Model (End to End v5)
• UPSC Standard Operating Procedures (SOPs) and Supply Chain MRO
• Optimized supply chain tactical activities to increase supplier on-time delivery by 20%
• Management of UNSPSC Codes for North America (NA) and Gulf of Mexico (GoM).
• DSP Readiness & Whitepaper / A.T. Kearney Procurement Solutions
• PM experience with small to large scale projects ranging from $100,000 to $20 million for PSCM end-user clients purchase order generation workload
• Reduced purchase order generation workload, cost, and improved efficiency in Upstream PSCM sourcing process by 50%.
• Benchmarking & Reconciliations for Anadarko/Wamsutter; IBM (Coca-Cola); Confidential (Hungary)
• Best Practices in Spend Analysis and Management Visibility (Ariba)
• Project Management of several special projects w/n the PSCM for North American Gas, Gulf of Mexico and Anadarko (Scrum methodology and support)
• Transitional Procure to Pay (UPSC - India)
• Aris Mapping Process Procedures and Enterprise Activity Model (EAM) Upstream Process
• Requisition Scoping and Distribution
• Purchase Order/Call-off/Work Release Execution
• Tactical Material and Service Tendering
• Purchase Order Expediting (materials and services)
• Invoice Issue Resolution Assistance
• MS SharePoint 2007 Admin responsibilities

Confidential

PMO Coordinator/Analyst

Responsibilities:

• Maintained a broad scope and understanding of all ongoing projects.
• Assisted with the review/overview of project documentation- project request forms, financial memorandums and project status reports.
• Contractor onboarding/off boarding
• Manage open job orders
• Applicant Tracking
• Scheduled interviews
• Headcount tracking/Timesheet tracking
• MS SharePoint 2010 Administrative responsibilities

Confidential

Project/Planning Analyst

Responsibilities:

• Demonstrated general procurement, business and IT strategies and concepts.
• Strong planning, organizational and analytical skills
• Administered user security in the SharePoint environment including the use of SharePoint and Active Directory groups (TPPM).
• Basic financial management of project budgets, expenses, actuals and funding
• Demonstrated analytical ability, with the capacity to understand data and learn to identify irregularities and trends.
• Process methodologies, process engineering skills to include Lean Sigma (Green Belt) strategies for process improvement.
• Strong interpersonal skills, relationship building and teamwork across US and Asia teams.
• Strong communication and influencing skills - oral and written, both one-on-one and in group presentations.

Confidential

Sr. Project Analyst

Responsibilities:

• Analyzed team operations, financials and functionality with a primary focus on process, project deliverables, and resource management following SDLC life cycle methodology, work order compliance and SLA management.
• Created and managed monthly financial analysis reports and budget charts for global team.
• Presented weekly Key Performance Indicator Dashboards to budgetary team and executive board members.
• Applied various technology governance and disciplines inimplementing, testing and maintaining the infrastructure of Confidential email software management and best practices.
• Change Management, Process Improvement and Enterprise Managementspecialty to include SAP ERP financial and HP Quality Center process reporting, risk management and SOX regulatory compliance methodologies.
• Overall tracking and processing of external/internal network tickets within the global OVSDsystem.
• Provided configuration and consolidation management - global OVSD first level support for vendor Confidential /Xfinity client.
• Provided specialized support to various clients to include Confidential, Zimbra, Symantec and Deutsche Bank.
• Performed on call technology lead and management duties as needed.

Confidential

Business Analyst

Responsibilities:

• Analyzed ClinicStation systemfunctionality with a primary focus on electronic Order Set Managementprocedures.
• Under limited supervision, administered all aspects of the ClinicStation OSsystem.
• Completed procurement of strategies and risk assessments as necessary throughout deployment.
• Gathered business requirements and communicated user feedback as it pertained to the development, research and technical issuesinClinicStation
• Supported currentpolicies and procedures, researched and developed, trained/reviewed on process and consulted on unit team andresourcemanagement responsibilities.
• Successfully supported the ever growing need and technological developments within ClinicStationas the team advanced toward seamless deployment/go-live across the environment.
• Responsible for EMR resources to provide support and alignment with business strategy.
• Responsible for the growth of the unitteams. This function required process modification,, department ramp-upsand modification of existing business practices respectively.
• Provided both analytical and technical oversight as neededto ClinicStation OSdeploymentproject.
• Worked closely with nursing and pharmacy informatics resources to ensure the quality and accuracy of information displayed in ClinicStation when processing electronic order sets.

Confidential

Senior IT Program/Financial Analyst

Responsibilities:

• Partnered with Confidential Inc. to support several technology teams in managing their schedule from high-level timeline to detailed metrics (milestones and dependencies, work plans, time tracking, and related metrics)
• Consulted for one of the world's largest publishers of al periodicals and cognitive/aptitude testing tools.
• Lead project manager for the Interactive Results Manager (iRM) web-based product and the New Jersey Public Assessment Test (NJPASS).
• Ensured the overall projects quality through risk mitigation, procurement (B2B), the management of timeline, quality, and costs, as well as providing project status reporting.
• Work closely with the Business Program Manager to provide project status and validate work efforts with defined scope.
• Supervised and trained technical editors and technical book designers for Houghton Mifflin- Riverside Publishing Co.
• Facilitated the alignment between the Business and Technology Development.
• Maintained regular communication with all stakeholders on a daily and weekly basis.
• Created project schedules and cost baselines.
• Conducted adhoc and presentations to key stakeholders as necessary.
• Utilized formal SDLC to coordinate system development activities; provide project status reports
• Utilized and applied the following skills: Project Management, Project Management Methodologies, MS Project Sever 2007, Risk Management, Project Planning, Reporting, and Validation.
• Practice management responsibilities including strategies, development of goals and objectives, sales interaction, process, business methodology, financial analysis, resource management, project delivery, and conflict resolution.
• Review solution modeling and delivery, including project scope, solution financial management, risk identification, and risk mitigation. Provided both management and technical oversight to proposals, sales strategy, and work statements.
• Creation of operational solution methodologies, policies and procedures for technologies such as Microsoft product lines, including but not limited to Active directory, Windows Server, Exchange, Project server, Systems Management Server, SharePoint and SQL.
• Responsible for ensuring profitability and utilization of the groups resources to sustain growth and align with new business strategy. Overall P&L responsibility including budgeting and forecasting. Maintained a consistent gross profit of over 40%
• Management responsibilities for a national consulting base, including scheduling, oversee all consultants, business strategy, process, business methodologies, project oversight, HR functions, hiring and client liaisons.
• Responsible for the growth of the team, consultant base, leveraging the current organization structures.
• Conduct annual performance reviews for direct reports, approves all compensation matters, and ensure consultants periodic performance reviews
• Management responsibilities for projects and deliverables related to datacenter design, data center operations, email infrastructure, server architecture, server application architecture, desktop deployments, network infrastructure, and portal architecture.

Confidential

Enterprise Consultant

Responsibilities:

• Completed technical design responsibly and authority, aligning the business model with technology, architecture design of the solutions, including Microsoft domain design, server consolidations, application deployment, user authentication, data center, and security controls.
• Support MS Project Server 2003 requests/issues with department Project Managers as needed.
• Provide departmental as well as “one-to-one” MS Project Server 2003 as requested.
• Responsible for the ongoing systems needs of the client/user community.
• Partnering and collaborating with the entire IT Enterprise organization for the MS Project Server 2007 implementation.
• Supported several technology teams in managing their schedule from high-level timeline to detailed metrics (milestones and dependencies, work plans, time tracking, and related metrics) using MS Project server 2007.
• Trained and supervised a team of technical writers in proofreading and markup of typeset book pages for Navistar and Allstate Inc.
• Part of the One Up North America PMO team focused on providing work planning support to the cross-release technology and data teams. One Up is a PepsiCo cross-divisional North America transformation program, leveraging SAP.
• Successful analysis and adhoc testing of MS Project Server 2007 prior to the scheduled go live rollout date.
• Provided all administrator responsibilities and maintenance for MS Project Server 2003/2007 migration, Project Web Access and SharePoint, to include managing server accounts, enterprise resource pool and the enterprise global outline codes and views.
• Collaborate with the entire IT organization to help facilitate the successful execution of the IT Charter.
• Provided leadership and direction with regard to IT business process, financial and program management.
• Participated in combining and re-chartering the IT Quality and Performance Management (QPM) and Enterprise Applications Process Improvements teams. responsibilities for client support staff and managers including developed and maintained all internal manuals and modules in conjunction with the Navistar-International Online University
• Recommended best practice as pertained to an ITIL environment.
• Fostered collaboration and strengthen processes across the enterprise.
• Managed teams of Project Managers, Consultants, Team Leads, Administrator and Technicians and management of the project plan and the budget to ensure successful project closure.
• Reviewed and recommend processes, documentation and checklists
• Created and manage the test environment
• Reviewed and recommend business and financial continuity plans.
• Maintained successful relationship with all clients ~ national and international.

Confidential

Infrastructure Analyst

Responsibilities:

• Under the direction of the Director of Information Technology; Operations, worked with all I.T. governance and disciplines in designing, implementing, testing and maintaining the infrastructure of Confidential with a primary focus on MS Project Server management and best practices.
• Team management responsibilities including strategies, branch interaction, business plan creation, process review, financial analysis, resource management, human resource functions, scheduling, project delivery, client liaisons, and conflict resolution.
• Managed departmental budgets using PeopleSoft Financials & HR/Payroll (v.7 & 9) tools.
• Successfully supported the ever growing demand and technological developments within Confidential as we advance toward complete information life cycle management.
• Wrote, edited, and or reformatted approximately 400 IT procedures and standards documents. Topics included installation and configuration, deployment, technology standards; and disaster recovery.
• Reorganized and updated company SharePoint site(s).
• Organized the documentation process. Designed and maintained progress reporting, forms and reports.
• Designed and managed Word templates.
• Provided expertise to all technology disciplines; networking, operating system, application support, hardware management, IP phone systems, data management, working as part of the MS Project Server 2003 Implementation team to achieve the goals and objectives of the department.
• Under limited supervision, administered all aspects of a complex, distributed computer system.
• Solution modeling, including project scope, solution financial modeling, risk identification, and risk mitigation.
• Creation of operational solution methodologies, policies and procedures for supported technologies.
• Responsible for resources to provide support and alignment with new business strategy.
• P&L and budgetary responsibilities for team.
• Responsible for the growth of the team. This function required process modification, and modification of existing business practices.
• Management responsibilities for projects and deliverables related to datacenter design, unified messaging, data center operations, help desk operations, server architecture, server application architecture, desktop deployments, network infrastructure, and portal architecture.
• Provided both management and technical oversight to projects.
• Maintained a technical role in the deployment of Information Technology infrastructure and projects with a focus on MS Project Server 2003 administration, server security, and account management.