SUMMARY:

• Experienced and highly analytical management consultant with over 8+ years of international experience in technology, healthcare and retails industries and in technology consulting, project management, requirements gathering, business analysis, process improvement, and finance seeks a solution manager position in technology industry

TECHNICAL SKILLS:

Technology and Tools: SQL, VSTF, Excel modeling, Word & PowerPoint; Experience in working with SPSS C#, ADO.NET and ASP.NET

PROFESSIONAL EXPERIENCE:

Confidential, Seattle, WA

Project Manager /Senior Associate, Customer Impact Consulting

Responsibilities:

• Senior Project /Solution Manager with majority of client work for Microsoft and a customer first mindset with strategic outlook; Deep knowledge of supply chain and reverse supply chain processes; Takes projects from conception through to final implementation
• Identified and resolved $ 60 million of imbalance in the accounting ledgers for a fortune 50 retail client; Improved the IT process to eliminate risks of such imbalances in future
• Developed performance KPI's and metrics for the various cloud products of a fortune 50 client that will help the product managers to get better visibility of the product performance; in depth knowledge in data warehousing; Also developed the requirements for the Business Intelligence solution; took high level business requirements and filter them down to an appropriate level of business rules, received a spot bonus for exceptional work
• Led the system implementation initiative of a financial product that will improve the yearly planning cycles that will handle budgets in excess of $1 billion for a fortune 50 technology client
• Helped a fortune 50 technology client identify and quantify the losses incurred by the various volume licensing products offered by the client due to customer dissatisfaction because of incorrect tax calculations; generated new business revenue of $600K for PwC by winning more follow - up implementation work from the client and managed the implementation initiative that included scoping and managing the UAT for the initiative
• Worked on the post merger/integration/divestiture process improvement initiative for a fortune 50 technology client that would make the transition of employees smoother; developed a resource forecasting tool to improve resource allocation
• Led the Finance work stream of a process improvement initiative for a client facing web product that handles yearly revenue of $ 30 billion generated by the various volume licensing products offered by the fortune 50 technology client focused on the delivery of a computer-based system from the design process through a finished state for internal/external customers.
• Advised PwC on a mobile strategy that would increase PwC’s brand presence as compared to their competitors in the Pacific Northwest market as part of Brand Buzz contest
• Recommended a fortune 50 technology client to tackle the post-launch issues for their newly launched tablet for the US market; also suggested improvements for growth of market share
• Served as a project team lead to speak on behalf of business users

Confidential, Seattle, WA

Co-Founder

Responsibilities:

• Confidential is a web product that uses Twitter credentials to login and then backup public twitter profiles
• Developed the website using php and Twitter API
• Analyze the website visitors & identify website optimization efforts for both internal & external needs
• Good working knowledge with different search engines, websites and URLs

Confidential, Seattle, WA

Project Manager

Responsibilities:

• Used Regression analysis to determine the relationship between labor demand and Employee Mix/Utilization/Product Complexity that ultimately led to better yearly labor planning
• Developed and implemented Local Language strategy, which targets delivery based on end customer language that would in turn increase customer satisfaction by 20%
• Plans and directs schedules as well as project budgets
• Improved the yearly forecasting cycle with better coordination and use of better tools and reduced the overall forecasting cycle time from 3 months to 2.5 months

Confidential, South Bend, IN

Business Analyst /Consultant

Responsibilities:

• Drove requirements for a backup product that integrates with the hospital/clinic infrastructure and converts paper based health records into an indexed and searchable PDF file; implemented the solution for the company
• Worked with Healthcare domain areas like Health information Exchange, Medicare Enrollment
• Implemented a new EHR product using Mirth Interface Engine that would make communication between the hospitals and Health Information Exchange on HL7 standards much easier

Confidential, Hoffman Estates, IL

MBA Intern

Responsibilities:

• Recognized among all MBA interns for recommending best growth strategies for Sears through Financial Optimization and Vendor Consolidation resulting in an increase in revenues by 20%
• Improved performance of the logistics group by 40% by developing a supply chain model to estimate transportation expenses based on volume shipped
• Audited the Operations redesign strategy of Sears by performing detailed financial analysis and presented the findings to the head of the Logistics group

Confidential

Consultant/ Business Analyst

Responsibilities:

• Conducted detailed analysis of client’s current loan approval process and developed requirements for a reporting application for Loan Origination system that increased efficiency by 25%
• Proposed new mortgage products for the client by analyzing its loan origination system, helping grow the business by 16% to $350M
• Won the Best Team of the Year 2006 for generating revenue in excess of $40 million; led the reporting and analytics initiative of the team

Confidential

Associate

Responsibilities:

• Rated outstanding performer for two consecutive years for being the youngest Associate to manage a software development team of five
• Received exceptional contribution from the client ( Confidential, UK) in Dec. 2005 for successful launch of a new product, which increased client’s revenues by 30% within a period of 6 months
• Recognized for exceptional contribution to the company’s People CMM initiative, which enabled Perot Systems to enhance its existing client base and increase billing rates by 10%