Atlassian Jira Developer Resume

OBJECTIVE:

To obtain a position of Jira Developer where I can leverage my 5+ years of experience in Project Management and Atlassian Jira Developer.

PROFESSIONAL EXPERIENCE:

Atlassian Jira Developer

Confidential

Responsibilities:

Configure, manage, and provide support for Atlassian JIRA Software and Confluence. Respond to day to day support requests and troubleshoot common jira/confluence issues.
Create, maintain and customize complex JIRA project configurations including workflows, custom fields, permissions and notifications schemes.
Create Confluence pages and integrate JIRA projects with them. Assist teams improving confluence page design and functionality.
Perform data migrations from Excel, MySQL, access, SharePoint, QuickBase, Smartsheet among others.
Improve JIRA security: Manage user permissions for JIRA and Confluence. Design custom permissions schemes according to the needs of projects and teams.
Work with I.T. to install and test new versions of the Jira/Confluence and plug - ins to ensure compatibility.
Provide in-depth to business users on JIRA and Confluence features and functions. Help teams implement agile methodology to better manage their workload.

Process Development Specialist

Confidential

Responsibilities:

Develop and maintain OSS Data Quality Management documents, processes and procedures.
Administer and maintain department applications including Jira, Confluence, Jive (stream), and SharePoint.

Enterprise Trainer

Confidential

Responsibilities:

Develop teaching aids such as handbooks, demonstration models, multimedia visual aids, computer tutorials and works.Develop, administer and maintain department applications including Jira, Confluence, Docushare and Jive.

Consultant - Project Manager

Confidential

Responsibilities:

Manage internal ERC Projects from initiation to implementation using a combination of waterfall and Agile project management methodologies to ensure projects are delivered on time and within stakeholder’s expectations. Lead project teams composed of individuals from different parts of the organization. Perform user acceptance testing. Develop reports, create internal web based tools to increase collaboration and productivity among project team members.
Develop, administer and maintain department applications including Jira, Confluence, Docushare and Jive.

Sr Project Analyst

Confidential

Responsibilities:

Lead Service Delivery community managers on the implementation of an enterprise social business tool: Jive Software. Responsibilities includes designing department and team spaces, managing permissions, onboarding new communities, managing content, creating employee engagement programs and .
Lead Managed MSS Conversion for the Service Delivery Dept; which included creating scope documents, change controls, project schedule, providing weekly status, and monitor/resolve issues and testing incidents and performing user acceptance testing.
Develop, administer and maintain department applications including Jira, Confluence, Docushare and Jive.

Sr Project Analyst

Confidential

Responsibilities:

Develop and implement a standard Quality Assurance program for the Customer Service, Billing and Technical Support Groups with focus on improving the customer service experience while enhancing call handling efficiency.