Sr. Project Manager / Program Facilitator Resume
SUMMARY:
- 18 + Yrs. of IT (ERP) and 12+ Yrs. of functional experience (Manufacturing)
- Proven program delivery executive with successful track record
- Coordinated internal resources and third parties/vendors for the flawless execution of projects
- Ensured on - time delivery within budget - Delivery, Quality, Cost
- Assisted in the definition of project scope and objectives, involving stakeholders and ensuring technical feasibility
- Ensured resource availability balancing People-Project Matrix
- Developed detailed project plan to monitor and track progress
- Set up PMO Measure performance using appropriate tools and techniques
- Instituted escalation mechanism and managed exception
- Successfully managed relationship with the client and stakeholders
- Performed risk mitigation to minimize (RPN) project risks
- Created and maintained comprehensive project documentation
- Well versed with Agile, Waterfall and ASAP methodologies.
- Crystallize Form & Content of deliverable and acceptance criteria
- Defined Work Products, Project Organization and escalation matrix
- Swift Resource mobilization with supported extended network and vendors with appropriate backup and shadows
- Good in team building, collaboration with effective communication
- Managed many projects in SAP, BPCS & JD Edwards
- Handled Legacy, web based and cloud applications
- Been advisor reporting to CXO, Senior vice president or executive sponsor while managing the delivery of the overall program typically via big 4 systems integrator.
- Managed complex projects involving multiple vendors, high degree custom development in onsite-offshore delivery model.
- Implementation experience includes industry verticals viz. Manufacturing, Projects, Process, Utilities, Consumer goods, Healthcare and Public Sector.
- Managed two mammoth long tenure high visibility Government Programs successfully right from bidding tender to go-live with positive cash flow in 6 months
TECHNICAL SKILLS:
ERP: SAP, BAAN, BPCS, JD Edwards and PeopleSoft.SAP Modules handled: ECC-MM, PP, SD; SCM APO- DP, SNP, gATP, PP/DS.
Others: TM, EM, SPP, MII (15)Learning S4/HANA &building a team of 12
BI Tools: SAP BI, COGNOS
Testing Tools: HPQC, QTP, Remedy
Tools: SAP iTutor, uPerform
Productivity Tools used: Microsoft Project; Project Server; Microsoft Office; MS Outlook; MS Access; Microsoft SharePoint; Microsoft Visio; Microsoft LYNC; Lotus Notes; Lotus Suites; Lotus Screen Cam
Methodology Used: ASAP, Waterfall, Agile
Process MODELLING Tools: ARIS, Process Modeler, SAP Business Engineering Workbench.
CAD Tools: AutoCAD, IDEAS, Pro-Engineer
Data Bases used: Oracle, Microsoft SQL, Informix, Dbase, and FoxPro. HANANet Work Tools; CISCO s VPN
Web Based Tools: HTML, ASP
Operating Systems: Windows, UNIX, OS400
PROFESSIONAL EXPERIENCE:
Confidential
Sr. Project Manager / Program Facilitator
Responsibilities:
- Define the program, carve out projects that meet the needs of specific stake holders at client site, identify point person on site as well as offshore. Coordinate using SharePoint and reviews for exceptions.
- Guided teams to Identify and group issues Scenario wise
- Instituted Problem Management Process wherever applicable
- Carryout RCA (Root Cause Analysis) with each of the nine Module Lead + BASIS teams
- Group defects MCZ wise (Master Data, Configuration& Customization, Z Objects)
- Created accelerators to speed up defect prevention
- Set up alerts to intimate Module Leads to carry out checks in advance to eliminate plausible defects.
- Participate in SOLUTIONING for the issues identified and review implementations
- Build teams and coordinate to prepare response covering a business worth of $570 Mn;
- 20+ teams; 37 disciplines of offerings;
- Impacting 1000 + direct and shadow resources
- Setup War Room and lead brainstorming sessions, weighed options and arrived at Solution
- Lead sessions on evaluations of delivery models namely Managed Staffing, Managed Services and Managed outcome
- Setup SharePoint portal with workflow and blogs. Coordinated & consolidated the efforts of 100s of team members and submitted response on time. This has helped us to get shortlisted in 80% of the proposals.
- Created reusable assets and prepared organization for quicker response in future in similar RFP response
- Used the same setup for RFP defence sessions
- Guided teams to come up with improvements and pricing and derive rate card with YoY improvements
Confidential
Program Facilitator
Responsibilities:
- Shift from Product/Service centric to Regional model for opportunity management
- Design Customer Acquisition Process
- Revamp Resource Management Systems and integrate with Skills database
- Manage people-project matrix with adequate redundancy (Learning, MULTISKILLING, Case-Worker & Resource Pooling)
- Establish Review mechanism (Review by exception)
- Define, Design& Deploy Measures of Performances
- ASSETIZE - Make creation of Accelerators as part of routine and provide access to presales
- Create consumption ready capacity in line with market forecast
- Co-innovate projects with client
- Keep up the team in line with Principal’s technology roadmap
- Design of Process, setup proper tools and choose appropriate methods depending on problem
- Build SIPOC (Source-Input-Process-Output-Customer)
- Define Deliverable, form & contents; Conduct periodic reviews on exceptions and help teams to deliver as committed
- Design of Roles and Structures
- Work with resource management team to understand market requirement and Organize trainers
- Identify the resources amenable for and jointly choose the area of focus
- Coordinate with leads managing infrastructure to create environment
- Facilitate consultants to complete POC and ensure creation of knowledge repository for pre-sales
Confidential
Responsibilities:
- Recruited or transferred consultants and provided them APO exposure and guided them on project.
- Lead an internal project and configured end to end SAP SPP (service Parts Planning) on IDES and prepared offerings.
- Managed Customers - Dorman Products Inc, Colmar, PA (gATP & PP/DS); SORAA Inc (MES Integration)
Confidential
Responsibilities:
- Managed SCM Projects on site for following Customers and implemented successfully.
Confidential
Responsibilities:
- Recruited SAP ECC certified resources; provided exposure to them in new dimension products
- Won customers and lead many end to end implementations ; To name a few - Clorox ; ONIDA ; MARICO; Oxford Press ; Colgate Palmolive ; Steel Authority of India, SHIRAM Pistons
- Delivered SAP Partner Academy s at SAP authorized centres (SIEMENS & GENOVATE)
Confidential
Program Manager
Responsibilities:
- Established Corporate
- Convened Synergy Workshop to bring all Sales force from 19 divisions under one umbrella to share 4500 Customers and cross sell different products & services with total solution concept.
- Rationalized Sales Incentive throughout Organization - impacted 600+ Sales & Marketing
- Drive Change Management
- Carried out Financial restructuring and mobilized funds from institutions at Libor rate. (IFS $45 Mn)
- Formed teams and guided them in bidding for e-governance projects and successfully executed with positive Cash flow from day 1 - e-SEVA for government of AP and Bangalore one for Karnataka India.
- Brought Computer Division of CMS to #1 in CIO Satisfaction - IDC report Jan 2004 (DQ 2004 Jan) emerging above Wipro, HP, TATA INFOTECH, HCL, CMC & IBM Global
- Quickly built SAP Practice to avert crisis due to JD Edwards & PeopleSoft acquisitions by Oracle.
- Partnered with SAP for Banking and Government vertical.
Confidential
Application Tower Lead and Program Manager
Responsibilities:
- Transition Manager to transition SAP for 9 Business Divisions.
- Set up AMS and lead as Application Tower Leader
- Re-Implementation of SAP 3.1 and later upgrade to 4.0 B
- Transition and sunset of 45+ legacy Applications
- Carried out enhancement thro’ implementation of Additional Modules viz., SAP PM, SAP PS and SAP Service Management
- Lead IT Strategy program (2 Mn USD including implementation) in the capacity of Application Tower Leader and helped SIEMENS worldwide to align IT with their Business Strategy.
- Implemented IT Strategy recommendations and closed capability gaps in IT & Business thro’ a separate program
Confidential
Project Manager
Responsibilities:
- Reengineered Systems Department, regrouping them based on competency; Created as a captive unit for Crompton Greaves.
- Reengineered GEFL (Goa Electric Fans & Appliances Ltd), improved productivity multi-folds (from 440 fans per day to 2200 fans per day) and prepared the division for SAP Implementation.
- Blueprinting & Configuration of SAP for Transformers Division (SAP PP)
- Blue Printing and Configurations for Fans & Appliances division (SAP MM)
Confidential
Project Manager
Responsibilities:
- Functional Experience in manufacturing
- Lead following Programs:
- Quality Circles and TQM - Increase participation from Directs to 80%
- Manufacturing Systems Redesign to align people, process and machines to improve DQCS
- Business Process Reengineering to improve organizational effectiveness
- War On Waste - Eliminate Waste in support operations performed by INDIRECTS