Ramp Agent/ Customer Service Resume
Phoenix, AZ
TECHNICAL SKILLS:
SKILLS: Monitoring Reading Comprehension Data Entry Customer Service Judgment and Decision Making Active Listening Critical Thinking Dispatching
WORK EXPERIENCE:
Ramp agent/ Customer service
Confidential - Phoenix, AZ
Responsibilities:
- Loading of airplanes of baggage for domestic and international travel
Operations Asst/ Customer service
Confidential -Tempe, AZ
Responsibilities:
- Tracking and Tracing customer service answering phones dispatch and data entry
Import Filing Specialist
Confidential -Phoenix, AZ
Responsibilities:
- Determine initial classification based on information provided on commercial invoice and through consultation with importer
- Calculate amount of duty payable to US Customs
- Assist in preparing entry documents. Audit documents for completeness and accuracy. Maintain brokerage files
- Monitor entry status for US Customs release. Upon release, prepare delivery order
Import/Export Traffic Coordinator
Confidential -Chandler, AZ
Responsibilities:
- Large amount of phone and email communication with customer, both internal and external.
- Follow-up to customer's issues. Data Entry and problem solving
Client Service Specialist
Confidential -Tempe, AZ
Responsibilities:
- Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Health Unit Clerk/ Medical records
Confidential -Phoenix, AZ
Responsibilities:
- Process Confidential t admission or discharge documents.
- Review records for completeness, accuracy, and compliance with regulations.
- Enter data, such as demographic characteristics, history and extent of disease, diagnostic procedures, or treatment into computer.
- Release information to persons or agencies according to regulations.
- Transcribe medical reports.
- Process and prepare business or government forms.
- Retrieve Confidential t medical records for physicians, technicians, or other
Animal Control Officer
Confidential -Phoenix, AZ
Responsibilities:
- Capture and remove stray, uncontrolled, or abused animals from undesirable conditions, using nets, nooses, or tranquilizer darts asnecessary.
- Examine animals for injuries or malnutrition, and arrange for anynecessary medical treatment.
- Remove captured animals from animal-control service vehicles and place animals in shelter cages or other enclosures.
- Euthanize rabid, unclaimed, or severely injured animals.
- Supply animals with food, water, and personal care.
- Clean facilities and equipment such as dog pens and animal control trucks.
- Prepare for prosecutions related to animal treatment, and giveevidence in court.
- Educate the public about animal welfare, and animal control laws and regulations.
- Contact animal owners to inform them that their pets are at animal holding facilities.
- Write reports of activities, and maintain files of impoundments and dispositions of animals.
- Issue warnings or citations in connection with animal-related ffenses, or contact police to report violations and request arrests.
- Answer inquiries from the public concerning animal control operations.
- Examine animal licenses, and inspect establishments housing animals for compliance with laws.
- Organize the adoption of unclaimed animals.
Dispatcher Clerk
Confidential -Phoenix, AZ
Responsibilities:
- Confer with establishment personnel, vendors, or customers to coordinate production or shipping activities and to resolve complaints
- Arrange for delivery, assembly, or distribution of supplie.
- Contact suppliers to verify shipment details.
- Maintain files, such as maintenance records, bills of lading, or cost