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Ramp Agent/ Customer Service Resume

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Phoenix, AZ

TECHNICAL SKILLS:

SKILLS: Monitoring Reading Comprehension Data Entry Customer Service Judgment and Decision Making Active Listening Critical Thinking Dispatching

WORK EXPERIENCE:

Ramp agent/ Customer service

Confidential - Phoenix, AZ

Responsibilities:

  • Loading of airplanes of baggage for domestic and international travel

Operations Asst/ Customer service

Confidential -Tempe, AZ

Responsibilities:

  • Tracking and Tracing customer service answering phones dispatch and data entry

Import Filing Specialist

Confidential -Phoenix, AZ

Responsibilities:

  • Determine initial classification based on information provided on commercial invoice and through consultation with importer
  • Calculate amount of duty payable to US Customs
  • Assist in preparing entry documents. Audit documents for completeness and accuracy. Maintain brokerage files
  • Monitor entry status for US Customs release. Upon release, prepare delivery order

Import/Export Traffic Coordinator

Confidential -Chandler, AZ

Responsibilities:

  • Large amount of phone and email communication with customer, both internal and external.
  • Follow-up to customer's issues. Data Entry and problem solving

Client Service Specialist

Confidential -Tempe, AZ

Responsibilities:

  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.

Health Unit Clerk/ Medical records

Confidential -Phoenix, AZ

Responsibilities:

  • Process Confidential t admission or discharge documents.
  • Review records for completeness, accuracy, and compliance with regulations.
  • Enter data, such as demographic characteristics, history and extent of disease, diagnostic procedures, or treatment into computer.
  • Release information to persons or agencies according to regulations.
  • Transcribe medical reports.
  • Process and prepare business or government forms.
  • Retrieve Confidential t medical records for physicians, technicians, or other

Animal Control Officer

Confidential -Phoenix, AZ

Responsibilities:

  • Capture and remove stray, uncontrolled, or abused animals from undesirable conditions, using nets, nooses, or tranquilizer darts asnecessary.
  • Examine animals for injuries or malnutrition, and arrange for anynecessary medical treatment.
  • Remove captured animals from animal-control service vehicles and place animals in shelter cages or other enclosures.
  • Euthanize rabid, unclaimed, or severely injured animals.
  • Supply animals with food, water, and personal care.
  • Clean facilities and equipment such as dog pens and animal control trucks.
  • Prepare for prosecutions related to animal treatment, and giveevidence in court.
  • Educate the public about animal welfare, and animal control laws and regulations.
  • Contact animal owners to inform them that their pets are at animal holding facilities.
  • Write reports of activities, and maintain files of impoundments and dispositions of animals.
  • Issue warnings or citations in connection with animal-related ffenses, or contact police to report violations and request arrests.
  • Answer inquiries from the public concerning animal control operations.
  • Examine animal licenses, and inspect establishments housing animals for compliance with laws.
  • Organize the adoption of unclaimed animals.

Dispatcher Clerk

Confidential -Phoenix, AZ

Responsibilities:

  • Confer with establishment personnel, vendors, or customers to coordinate production or shipping activities and to resolve complaints
  • Arrange for delivery, assembly, or distribution of supplie.
  • Contact suppliers to verify shipment details.
  • Maintain files, such as maintenance records, bills of lading, or cost

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