SUMMARY:

• A hands - on strategic & tactical Certified Prosci-ADKAR Change with 16 years of global enterprise-wide change & Manufacturing . Provides a hands-“needs” for the company “Setting-up an effective change process through to driving adoption and ensuring that new ways of working are embedded. Creating Change Readiness Surveys, Risk Mitigation plans, organizing business change readiness teams and defining business readiness activities Engaging employees to participate in these teams and provide input to project implementation for: CPG, Supply Chain, Manufacturing, (14 years) Automotive Consulting, Insurance
• Government (all 3 levels). Develops, Sponsorship, work with Steering Committees. I apply structured change methods to support complex global PM projects. Building multi-touchpoint plans that are both strategically and tactically done by myself and creating measurement systems.I drive higher adoption, utilization, and engagement, along with business process ownership. I understand how people go through change. I remove obstacles, and work with PM, HR, IT, Finance, SME’s. Technical Change: 4-E2E-SAP-3 & 4-HANA, SAP-Ariba & Concur, 2-E2E Oracle, SQL Server and 3 E2E PeopleSoft, EPIC, Success Factors, Service Now, Workday, Taleo, SharePoint. Business Change: Culture/Job Change,Process Engineering, HR Change, Financial, SOX, 5-M&A, Restructuring, Workforce Engagement. Tools: Prosci, Agile, Sprints, SCRUM, Waterfall, ITIL, SDLC, Six Sigma
• Change is not my work, it’s my passion, and I thrive on the challenges and possibilities. I have an insatiable appetite to not accept the status quo. I seek ways to better individuals & organizations from a Current “to a Future State". I leverage what people & business can do together I always seek ways to improve situations
• Change Readiness Scope Impact
• SAP3/4-HANA, ORACLE, PeopleSoft
• Waterfall, Sigma, Agile PLM
• Resistance Prevention/Mitigation
• Work-stream Planning & reporting
• Sponsorship, Steering Commit.
• Capability Transfer/Ownership
• Role Mapping / Job Design
• OCM Communications Strategy
• Measurement-KPI’s track Adoption
• PM/ SDLC & ITIL, Six Sigma Green
• Multiple LMS Learning Systems

TECHNICAL SKILLS:

Technology and Tools: SAP - 3, SAP4S/HANA, Concur, Ariba Oracle R-3,4 12 ITIL, Waterfall, AGILE, SDLC Microsoft360/ Office . Windows 7, 8.1. Word, PowerPoint, Excel, Project, Publisher EPIC, Centricity, NextGen SharePoint, PeopleSoft 9.2 Access, Visio, Outlook, Ariba, Success Factors Taleo, HCM Oracle Live Meeting, WebEx, Lotus Note, Salesforce.com

PROFESSIONAL EXPERIENCE:

Confidential - NY

Lead Organizational Change Management Consultant

Responsibilities:

• In just the first 2 weeks wrote the entire Organization-wide change management plan, that is saving time and money still
• Started and implemented the Prosci ADKAR Change Methodology and was able to provide multiple ways to insure its use
• Assigned 2 software failing projects- investigated/created change plan implemented - saving both projects and 1.8 MM
• Develop best practices, project standards, procedures, and quality objectives including metrics/KPI for assessing progress
• Defined a compelling vision for change and effectiveness of the change journeys in a very pollical environment

Confidential - Norwalk, CT

Lead Change Management Consultant- BPM & Driving Software SAP Business Initiatives

Responsibilities:

• Designed the change BPM plan software implementation for Supply, Finance, & IT the Global Demand Value Network DDVN
• Built a team of Change Leads to work throughout North and South America that successfully reduced the cost of projects
• Designed the entire multi-tiered change plan/Communications plan including all five levers of change, Capability Transfer and Change Roles from UAT to final Go Live for the entire SCM, Finance, Spend Analytics, Contracts project
• Designed the change processes and provided the transformations for NA change including saving $6.1 M on a big 4 firm.
• Designed and drove 3 major change SAP projects happening in different divisions of the company simultaneously

Confidential - Bethesda MD

Lead Change Consultant

Responsibilities:

• Developed & implemented communications, and strategy using touch - points and addressed multiple audiences Designed, drove and coached the first "Real" sponsorship, coaching and resistance mitigation vehicles for 17,000 stakeholders
• Design and implemented a strategy to sell the "Positives of leaving an office environment and moving to a smaller compressed open environment with only minor turnover and opposition from government diverse groups

Confidential - Clinton, MA

Manager of Change

Responsibilities:

• Built an SAP coalition of Global Business Unit Change Leads from 19 plants in 7 countries/across 2 divisions, increasing change operational effectiveness across the globe, saving more than $1,1 Million.
• Implemented to ISO27001, Sarbanes Oxley, SOC in a regulatory environment
• Designed and implemented the change plan for all levels for 16 SAP Modules and Concur saving an estimated $1,5M
• Provide scope, team building, job processes, best practices for determination of communication channels, feedback surveys/assessments to provide engagement at all levels - Minimizing resistance and maximizing global change impact
• Using strategy execution of the Prosci-ADKAR & Kotter methods adopted - saving an estimated $8.M 1st year

Confidential, Irving, TX

Lead Change Organizational Change & OD Team Consultant

Responsibilities:

• Responsibilities for HC-ROI: To oversee the team of 20 plus OCM Consultants as the lead change consultant. To work with clients, senior managers and all stakeholders. Managing train new consultants. Taught the team to create and perform all real-world business change functionality, with an emphasis on identifying and mitigating resistance, change adoption, ownership & enablement
• Consumer Products, Manufacturing, SCM, Retail, Supply Chain Automotive: REO Optics, Confidential Ford, Delphi United Technologies, Dannon, Macy’s, Blockbuster, Kraftmade, Delta Faucets, Behr Paints, Confidential Rubbermaid, Invacare, ConocoPhillips, Sunrise Medical & ST Jude Medical Devices, RTI Steel, Masco and Con Edison, Confidential

Confidential

Senior SAP OCM Process & Organizational Development Consultant

Responsibilities:

• Designed Performance & change for cross-functional employee labor utilization in France - saving $5.2M.
• Designed the leadership and stakeholder & created the 1st Team Based Performance Pay in France
• Evaluated the OCM strategy and plan for a global and domestic SAP implementation. Coached the client on all OCM work streams and made recommendations for improvement.

Confidential

SAP Organizational Development Consulting Lead

Responsibilities:

• Able to get $1.9M in state funded assistance and grants for and job skills
• Wrote and facilitated Town Hall, Lunch & Learn, along with GAP Assessments to work on the integration from recently being purchased by ST. Jude. (Never any integration change management was ever done prior to mine (a year later)

Confidential - Troy, MI

Lead Organizational Change Project Manager

Responsibilities:

• Designed the entire multi-tiered change plan/Communications plan including all five levers of change, Capability Transfer and Change Roles Go Live
• Designed the global 4 stage change & communications assessments (Stakeholder, GAP, Readiness for Change and using the Prosci-ADKAR)plan for Supply Chain, Finance, SOX, over $2M in expected resistance factors
• Designing the Cloud-based solutions, SAP Ariba Network, Source-to-Pay Software, Contract Management Software, Financial Solutions for a global based operation
• Provide scope, team building, job processes, best practices for determination of communication channels, feedback surveys/assessments to provide engagement at all levels - Minimizing resistance and Maximizing change impact

Confidential -VA NY, NJ, FL, CA

Senior Organizational Change Manager

Responsibilities:

• Obtained $6.6 M in State & Federal grants understanding of change, the need for change and how to align change to a Team Based culture saving $3.5
• Created ADKAR as the structured change methodology for the ongoing change projects along with using CAB
• Designed the People-Side Implementation for Taleo and Microsoft 360 Support total of 12,000 employees.

Confidential - New Jersey

Lead Organizational Change Management Consultant

Responsibilities:

• Lead the Communications, Coaching Sponsorship Model, and Change methodology for the new Global Help
• Desk, by combing the current Connors methodology with Prosci.
• Crafted process changes by designing critical assessments (Change Readiness, Audience, and using the first PCT and a

Confidential

Organizational Change Management & Effectiveness Consultant

Responsibilities:

• Orchestrated implementation for “People-Side” of Change for 4 E2E People Side Oracle R-4 global enterprise-wide implementations saving $6.4M. Worked on the CAB meetings and assisted Confidential as the client interface -internal OCM Leads

Confidential - VA

Lead Change & OE processes

Responsibilities:

• Worked with Finance to consolidate multiple company reporting systems into one reporting system. Designed Communications, and Resistance Mitigation plan and delivered /facilitated Road Shows, all assessments & Feedback sessions, to create a “One Company Business Approach”; saving $ 4.4 M, enabling the Security Program to gain traction
• Worked with CISO and the Sales VP to find a mutually acceptable way for change to happen

Confidential

Lead SAP Organizational Change Management

Responsibilities:

• Orchestrated implementation for “People-Side” of Change for SAP 3 Implementations, saving $3.4M.
• Developed an overall communications plan for Human Resources Success Factors and other IT projects. Developed and delivered customized communications on each project. Coordinated with Corporate Communication
• Conducted stakeholder analysis and developed an engagement plan. Executed OCM plans and deliverables with PM’s,

Confidential - CT

Senior OCM SAP Technical Change Lead Consultant

Responsibilities:

• Client interface with Confidential working as a change lead representing the company saving $ 1.5 million in additions
• Used the Oracle Learning Management System with HR to create the Basic to Intermediate curricula learning & testing

Confidential

Lead Organizational Change Manager Consultant

Responsibilities:

• Created the Communications,, Resistance, and Coaching plans for over 500 stakeholders getting them ready for the change side of the sale to Confidential
• Wrote and received state and federal grants more than $4.6 M

Confidential - CT

Lead Organizational Change Consultant

Responsibilities:

• Corporate OCM Lead on a Domestic and International implementations. Drove software 3 E2EImplementations for 10 locations 18 months, implemented the Success Factors & JD Edwards
• Using assessments and GAP analysis and working with the Finance, HR and Quality Sponsors created the first Performance Based Pay system and create all change supporting materials and sold it to all levels. Increased profitability by 9.8 % reduced scrape by 6% and increased the bottom line by $11.6 M

Confidential - Cleveland Ohio

Lead Organizational Change Management Consultant

Responsibilities:

• Designed & implemented the complete organizational change &, writing over 155 separate programs
• Wrote and received grants for $ 5.5 M paying for the entire change, resistance and communication’s

Confidential - Plano, TX

Sap & al LMS Organizational Change Management Consultant

Responsibilities:

• Provides Assessments, Change Readiness, Audience, Stakeholder, Sponsorship (Sponsorship Modeling), tied a KPI measurement system for project results
• Collaborated with Project Sponsors, PM, SME, Project Leads and GM to design a people-side change plan.

Confidential, Cleveland, OH

Lead Organizational Change Management Consultant (EPIC)

Responsibilities:

• CM (communications & design of team KPI’s) JCAHO Scores implementation,
• Created a team-based customer service Scope, Vision - innovation created an 11.5% Increase in the JCAHO scores using small team and work-steams
• Designed a specific Stakeholder Assessment designed to work quickly and yet give environmental and true audience and stakeholder awareness and resistance issues.

Confidential -Cleveland, OH

Lead OCM and Business Lead for the EPIC Implementation

Responsibilities:

• Designed a specific Stakeholder Assessment designed to work quickly and yet give environmental and true audience and stakeholder awareness and resistance issues.
• Created the Communication Plan and the 5 levers of change for the entire EPIC project saving 3.6 M from budget

Confidential

Responsibilities:

• Designed the change management plan for software and business transformations saving over $3M.
• Managed the People-side of Change for the JD Edwards, Implementation saving $2.5M.
• Developed and implemented the OE, Communications, & for Performance Based Compensation plan, including Dashboards, and Scorecards; leading to increased performance, productivity, and retention over $ 2.2M
• Started the first Global based Organizational Effectiveness, and Change Management Department.
• Worked with HR to change to a business orientated department requiring all HR people be certified in Six Sigma, and Lean. This reduced staffing costs by $2.4M, enabled HR to be a true business partner with Operations.