Professional Summary:

• Business Analyst professional with over 7 years of experience in Insurance, and Healthcare industry.
• Experience working with various industry standards: Software Development Life Cycle SDLC , Waterfall, Agile Methodologies.
• In-depth understanding of Project Management Practices and Principles including Time Management, Budget Management, Resource Management, Risk Management and Change Management.
• Experience in conducting GAP analysis, Impact analysis, SWOT analysis.
• Hands on experience in implementing web portal, web-services and enterprise applications.
• Excellent analytical skills to understand the business process functionality and to translate them to System Requirement Specifications.
• Experience in understanding database structures and write SQL/PLSQL.
• Masterly experience in Agile, Scrum, Waterfall, Unified Modeling Language UML , MS Power Point, MS Visio.
• Experience in leading successful JAD session for performing gap analysis, deriving functional/non-functional requirements.
• Excellent knowledge of Business Process Modeling and Process Re-engineering
• Hands-on experience with process modeling using Unified Modeling Language UML including use case, sequence, activity and deployment diagram.
• Interacted with the Stakeholders, End Users to understand and gather stakeholder requirements and create the Business Requirements Document BRD and Functional Requirement Document FRD .
• Experience working with business users, SME and senior management
• Conduct interviews and facilitate requirements gathering.
• Successfully managed User Acceptance Testing UAT

Technical Expertise:

• Methodologies : UML, Waterfall, Agile, Scrum
• Project Management Tools : MS-Office, Excel, Power Point, HP Quality Center 11.0,MS Visio
• Testing tools : SoapUI, LoadRunner, Selenium
• Business modeling tools : Microsoft Visio 2007
• RDBMS/DBMS : Oracle, Access 2007, MySQL, SQL Server 2008
• Web Tools : HTML,CSS, FTP, JavaScript
• Language : English, Russian, French

Work Summary

Confidential

Business Analyst/Data Analyst

Responsibilities:

• Worked closely with the Business owners to gather their needs.
• Organize information and develop business cases offering recommendations to clients
• Facilitate and gather requirements and create Use Cases by extensive requirement gathering sessions and JAD sessions.
• Involved in meetings with end users, technical team and designers.
• Developed diagrams in MS Visio for detailed explanation of the cell sites for different markets.
• Interacted with stakeholders and gathered requirements as per the business needs.
• Prepared logical data model in the form of Business Context diagram to include various entities and attributes in order to facilitate the design of Data model in the form of ER Diagrams. Studied current information structures and data models of the current databases to better understand the design of target data source.
• Identified and documented issues, risk and gaps, their descriptions, their impact and provided advises.
• Involved in creating Web pages,contents and page templates for dynamically generated content, according to page comprehensives and design specifications.
• Planned and defined system requirements to Use Case, Use Case Scenario and Use Case Narrative.
• Conducted GAP analysis by understanding the AS-IS system and the TO-BE system requirements by having discussions with the SME's.

Environment: RFDS, RNDCIQ, UML, SQL , MS-Office, MS Visio, MS Excel, Windows XP

Confidential

Business Analyst

Responsibilities:

• Involved in the design stages of the Application and participated in the meetings with the business analyst and the development team.
• Involved in the meetings with business process owners, SME subject matter experts , and marketing team for requirements gathering in definition stage
• Gathered business requirements by conducting detailed interviews with business users, stakeholders, and Subject Matter Experts SME's Written Test Cases and executed them as part of Functional Testing.
• Designed and developed all Use Cases and UML models using MS Visio.
• Able to advise customers on accessing the correct web services, database schemas, conversion loaders and other technical components that are part of the Health Rules product.
• Participated in user interface design for interactive elements of the web application.
• Developed Sequence Diagrams, Activity Diagrams.
• Designed and implemented basic SQL queries for QA testing and report / data validation.
• Conducted interviews with key business users to collect requirement and business process information.
• Developed business process models in Waterfall to document existing and future business processes.
• Performed extensive requirement analysis including data analysis and gap analysis.
• Responsible for the release review and design review with the management and the UI design team.
• Participated in unit test plan, unit test cases and also in execution of test cases for unit test.
• Involved in part of a team developing Test Plan in User Acceptance Testing.

Environment: Webservices, HTML Oracle, Rational Software Modeler, RUP, UML, SQL,MS-Office, MS Project, MS Visio, Windows XP, Rational Rose, Requisite Pro

Confidential

Business Analyst

• Coordinated JAD sessions to understand the user requirements and also their system's implementation.
• Demonstrated experience in Waterfall methodology, Agile and activities for Requirements and Analysis.
• Was Able to understand business goals and business context and translated them into technical specifications.
• Involved in working directly with clients for developing, maintaining and updating web pages and contents.
• Prepared logical data models that contain a set of diagrams Business Requirement Documents .
• Compiled the Vision Document and composed detailed Use Case Specification Documents.
• Used UML to perform Use-Case analysis to capture the dynamic aspect of the application.
• Interacted with stakeholders and gathered requirements as per the business needs.
• While working with various members at the management level to understand the business process reengineering and decision models, was also involved in Compiling the Vision Document and composing detailed Use Case Specification Documents.
• Was involved in managing the Daily Standup meetings and also ensured that quality standards were enforced as per the build-release schedule.
• Conducted GAP analysis by understanding the AS-IS system and the TO-BE system requirements by having discussions with the SME's.
• Documented Requirement Traceability Matrix in Requisite Pro for traceability of requirements through test cases.
• Involved in preparing the Test Scenarios for Health Care Claim Payment/Advice.
• Developed Test Plan and Test cases based on the Use cases and Functional specifications and also performed manual testing of the functionality of the application by inserting varying data on different test runs.
• Developed Flowchart and process diagram using Microsoft Visio.

Environment: UML, Microsoft Office Excel, Word, PowerPoint and Visio , SDLC, Agile, Oracle 10g and VPN Client

Confidential

Role:Business Analyst/ Data Analyst

Responsibilities:

• Assisted the project with weekly Change requests and held responsible for weekly changes to the applications. Maintained and recorded the ticket numbers for request changes on CR manager tool.
• Also used MS SQL server to run queries and keep tracks of databases for credit investigations numbers and client information.
• Have experience in phases of data warehouse development lifecycle, from gathering requirements to testing, implementation, and support.
• Helped in transition of old CR tool used by the project and developed high level objectives for the transition into the new tool. Used MS project to keep track of progress and maintained production details for the request changes.
• Developed a Defect Log and maintained the same on the team SharePoint. Coordinated with IT Test Team Lead to resolve the defect and retest the same.
• Carried out smoke testing for all the releases in CTE SIT- System Integrated Testing and executed In-Flight testing to test the functionality of the projects before and after the code-push in ITE.
• Initiated Kickoff meetings and UAT Handoff meetings with IT and business owners at the start of UAT and managed several status calls during the testing phase to regulate smooth testing effort.
• Provided updates to stakeholders, technical teams and owners on weekly progress of the projects.
• During testing period arranged meeting and testing calls with BA's and Tech team to track progress to meet the deadlines. Managed Defect Tracking meetings to provide updates to stakeholders and business owners.
• Provided Sign-off on several projects to the Testing Team and the Business Owners after successful testing efforts.
• Participated and coordinated Production Testing efforts for 2 releases. Created and maintained Production TimeLine, Production Plan, identified Test resources and Test Data and coordinated testing with IT along with writing and executing Production Test Scripts in HP Quality Center.

Environment: Integrated Testing, System Integrated Testing, MS Excel, MS PowerPoint, HP Quality Center 11.0, MS Visio, MS Project