SUMMARY:

• Experienced health IT project management & Informatics professional with remarkable experience in all phases of Project Development Life Cycle processes from needs requirements through successful deployment of various healthcare technologies. Highly proficient in utilizing Microsoft Project to develop deliverable - oriented work breakdown structures (WBS) and tracking progress and interdependencies.
• Effectively planned, executed and managed implementations of EHRs/EMRs, ICD-10 Conversions, Meaningful Use Attestations, HL7 Protocols, CDSS projects within defined scope, cost and schedule by applying expert knowledge in PMI standards.

TECHNICAL SKILLS:

Healthcare Applications/Systems: Project Management, Computer Skills: Microsoft Project, Visio, CA Clarity PPM, Plainview, SharePoint, Test Executor, Project Management, Waterfall & Agile Methodologies, Change Management, Database, SQL, Crystal Report, Access, Excel, PowerPoint, Word, Networking Protocols, Use Cases.

Healthcare Terms Applications/Concepts/Technologies Skills: EMR, HIPAA, HIE, Meaningful Use, ICD-9/ICD-10, HL7 V2/V3, CCD/CDA, CCR, X12, Version 5010,Clinical Integration, PHI, Clinical Decision Support System, CPOE & e-Prescribing, (RxNorm), LO INC, SNOMED-CT, DICOM, Medicare, Medicaid, Data Security, HEDIS, Bill Coding formats: UB-04 & HCFA 1500, Workflow Re-design.

PROFESSIONAL EXPERIENCE:

Confidential, Rochester, NH

Healthcare IT Project Manager

Responsibilities:

• Develop and coordinated overall ICD-10 implementation by facilitating the definition of project scope, goals and deliverables. Defined ICD-10 project tasks and resource requirements, etc.
• Manage organizational ICD-10 implementation project plan and managed all activities with key stakeholders to remediate clinical, financial, billing systems as well as various tasks.
• Created overall ICD-10 testing strategic plan, test scenarios, test cases for unit, system, and integration testing and reviewed various mapping documents.
• Optimize and redesigned workflow with key stakeholders after identifying areas for improvements. Located all ICD-9 codes within payer contracts as well as in clinical, financial and demographic data for appropriate remediation. Manage issues and risks and seek appropriate resolutions, etc.
• Manage application testing requirements and provided applications instructions to users for successful UAT testing. Coordinated testing environment and managed internal and external testing.
• Review Meaning Use (MU) data collection and aggregation and perform eligibility data analysis for hospital and providers to ensure compliance with EHR Incentive Program requirements.
• Work with senior management, application owners, directors, vendors, etc to optimize functionality of the systems in use and ones being implemented to ensure all systems are well integrated with ability to extract much needed data for tracking and successful attestation.
• Oversee MU quality reporting and managing applications designed to collect and quantify data.
• Work with senior management, CMS, State, vendors, etc to meet program objectives.
• Monitor and prepares reports and presentations to management, board, medical staff, etc to ensure project is progressing to meet milestones and other deliverables on time, within scope and budget.
• Manage prioritization and facilitation of MU initiatives using policy, technology, process reviews, analysis, regulatory interpretations and other tools to identify gaps and potential solutions.

Confidential, Somers Point, NJ

Director of Ambulatory Informatics

Responsibilities:

• Created & managed project plan of EMR (Athena) implementation at Shore Physicians Group ambulatory sites.
• Monitored and controlled project scope and ensured proper change control procedures on all change requests to accommodate approved changes.
• Reviewed & monitored billing processes and procedures as well as Medicaid operations and compliance requirements.
• Identified assessed, monitored risks & issues as well as made mitigation strategy recommendations.
• Managed vendor relationships and configured vendor applications and worked with analysts and other stakeholders to identify business requirements.
• Developed & managed project budget as well as tracked & reforecasted cost projections after identifying and verifying project cost estimates.
• Managed implementation of ambulatory electronic medical record systems including; Confidential Centricity, PowerChart Office, Athena Clinicals, Athena Collector and Athena Confidential ts’ Portal, etc.
• Managed data import (both structured & unstructured data) into Athena after collecting test files for Confidential ts, appointments, fees, referring providers, chart abstraction, etc.
• Developed and coordinated overall ICD-10 implementation by facilitating the definition of project scope, goals and deliverables. Defined ICD-10 project tasks and resource requirements.
• Managed organizational ICD-10 implementation project plan and managed all activities with key stakeholders to remediate clinical, financial, billing systems as well as various tasks.
• Configured and validated vocabulary and SNOMED terminologies as needed in billing and clinical systems as well as used proprietary rule engine and created diagnosis ICD-10 templates based on the existing prototypes to support new codes as part of overall ICD-10 transition.
• Created ICD-10 test plan, test scenarios, test cases for unit, system, and integration testing and reviewed various mapping documents.
• Managed compliance of Meaningful Use Stage 2 attestation by physicians and provided for meeting Meaningful Use Stage 2 requirements including enterprise security analysis.
• Built and managed client specific documents in AthenaNet, including billing slips, forms and letters encounter forms configurations and performed quality assurance of client’s deliverables, etc.
• Created assessment templates, Procedure Template Mapping, Diagnosis Quickpicks, and determined if any modifications needed to vitals, history questions, etc.
• Managed surescripts and other interface projects including lab, etc, and verified completion of all e-learning modules prior to Go-Live and super-user as well as provided both clinical and collector workflow optimization.
• Facilitated “Go-Live” authorization process between various practices and Athena and prepared Post Go-Live performance analysis review.

Confidential, Temple Hills, MD

Healthcare IT Project Manager

Responsibilities:

• Managed the design, configuration and full-cycle implementation of Confidential clinical applications
• Performed Confidential SCM implementation project scope, developed project plan using MS Project, outlined resource requirements, milestones, efforts & duration as well as tracking.
• Reviewed business and clinical process redesign and performed module validation and system optimization as well as technical architecture management. ICD-10 conversion gap analysis on system remediation budget.
• Performed aggregation of medical data from multiple sources to ensure data validity, integrity and accuracy.
• Managed remediation of all information systems and validation of systems/integration points including hardware requirements. Identified all system interfaces to be updated including eLink to support ICD-10 codes, including various reports to be impacted by ICD-10 conversion.
• Implemented and managed detailed vendor upgrade and remediation plans & schedule through close working relationship with Account Manager & other stakeholders.
• Acted as frontline and first-level liaison to 3rd party vendors, chairing various meetings; whiles providing critical information to all levels of senior management.
• Managed comprehensive Testing of Confidential Enterprise system upgrade after performing ICD-10 gap analysis on system remediation, etc. Maintained high quality health data integrity.
• Managed various ICD-10 assessment milestones & tasks from inception through completion to ensure requirements are met & delivered.
• Reviewed existing physician practice sites data to identify high-volume and high revenue clinical areas to determine whether database will support the granularity of the new code set.
• Assessed the impact of decreased coding accuracy and medical record documentation for improvement strategies before ICD-10 implementation.
• Managed health information issues including health information release, confidentiality, security, storage, retrieval and record retention, etc.
• Reviewed, implemented and maintained contracts with vendors from the systems inventory and all outsourced HIM services.
• Convened and led work streams to identify, review and develop content for both organization-wide and role-based program.
• Developed productivity matrix for various job classifications and role-based needs as well as examines current learning management system.
• Worked closely with various departments to facilitate synergy between ICD-10 and other al initiatives to ensure successful ICD-10 .

Confidential, Philadelphia, PA

Healthcare IT Testing Project Manager

Responsibilities:

• Developed and maintained detailed enterprise-wide ICD-10 Testing & project plan, as well as coordinated project resources, tracked milestones and deliverables, provided scope management and change management control, including evaluation of project risks and mitigation.
• Managed ICD-10 system remediation & compliance as well as end-to-end testing of Confidential Applications (Enterprise, Payerpath, SCM) for ICD-10 conversion.
• Managed overall systems & processes project plan from pre-planning to full execution stage. Developed working relationships with diverse groups within the 5000 (Staff) health system to ensure both appropriate and accuracy of information and methodologies.
• Developed a comprehensive ICD-10 implementation testing strategic document, test plan and created templates for System Integration and UAT Testing.
• Coordinated with application test teams to create Test Plan and Test Summary for each application.
• Coordinated and participated in the assessment of needs of facilities including developing customized curriculum with vendors for both computer-based and on-site for new employees and refresher courses for all employees.
• Responsible for various ICD-10 deliverables. Performed market survey on potential ICD-10 vendors as alternatives to existing organizational solution.
• Reviewed existing methodologies for various populations within the entire health system including physicians, nurses, Confidential ts financial services, etc to determine effective and appropriate organizational action plan for ICD-10 .

Confidential

IT Project Manager

Responsibilities:

• Defined & managed project scope, established change control procedures, developed timelines for project completion, developed & tracked project budget, identified and developed risks/issues mitigation strategies for systems upgrade. Managed and mentored 11 project team members.
• Developed collaborative leadership relationships and networks within the organization to facilitate initiatives in advancing and benefiting from the Meaningful Use Incentive Program.
• Developed and maintained detailed system implementation project plans, coordinated project resources, tracked milestones and deliverables, providing scope management and change control as well as evaluated risk and managed issues of projects.
• Coordinated all activities required to complete project goals and managed projects through completion to ensure business requirements are met & delivered on time. Interviewed and gathered requirements set by the business sponsor and Subject Matter Experts (SMEs’)
• Led analysis, design development, testing, and documentation of data for systems development projects and of system enhancements, as well as developed test plans and overseeing user acceptance and vendor management.
• Developed and scheduled timelines for implementation, resources needed for tasks as well as aspects of the project, including delivering milestones in meeting those timelines using Fox Meadows Software - SuiteMed EMR System at the organization.
• Managed entire ICD-10 assessment project scheduling timelines and sequencing, including delivery of milestones to meet those timelines - utilizing project management software (example MS Project).
• Gathered, analyzed and documented business requirements for remediating ICD-10 impacted information systems, processes, databases, interfaces and infrastructure.
• Performed analysis of ICD-10 crosswalks and mapping needs, and provided leadership on developing an ICD-10 implementation strategy.
• Provided direct EMR implementation, testing, follow-up of support issues, data conversion and core group . Using Connexin EMR for the Confidential and Practice Fusion EHR for Urban Homecare Assistance.
• Conducted & various workshops to educate providers about EMR implementation process, Meaningful Use Incentive Program and Quality Measures Reporting.
• Reviewed and optimized workflows as well as engaged in necessary transformational activities in preparation for Go-Live using Confidential Centricity EMR software at the Confidential, LLC.

Confidential, New York, NY

Project Manager, Consultant

Responsibilities:

• Conducted project planning and scheduling, status reporting, resource allocation, as well as issue and risk management, while cultivating the relationship with customers.
• Created and maintained interface specification document from which interfaces are written and tested.
• Successfully designed and implemented complicated interface projects, developing interfaces and requirements to implementation.
• Provided pre & post implementation support to clinicians, coordinating the physician adoption strategy, gathering and documenting clinical practice data, evaluating workflows and helping develop curriculum for users.
• Managed multiple parallel implementation phases with demonstrable ability to motivate and lead a high performance team.
• Effectively communicate with all levels of the client organization including evaluation performance of project team members and advising Project Leader on project plans update and personnel changes.
• Handled and negotiated with vendors providing resources or deliverables to the project.
• Provided workshop on Health Information technology management and ethics involved in Confidential t health information and medical records.
• Provided workshop for managing coding diagnoses and procedures provided to Confidential ts for healthcare services, using various claims coding and processing systems.
• Conducted and coordinated complex cross-functional analysis of healthcare data to identify outcomes and trends, interpret and explain results.
• Successfully managed 5 members of a team.

Confidential, New York, NY

Senior Business Analyst

Responsibilities:

• Developed, tested, and debugged dynamic database driven web applications with team members utilizing the Ruby-on-Rails framework, Ajax, and JQuery.
• Transformed Adobe Photoshop layered files into pixel-perfect flat HTML with well-formed code structure and methodology using Dreamweaver and CSS.
• Created & implemented new pages using CSS-based table-less layout techniques.
• Maintained internal websites with design upgrades & content updates using RoR.
• Designed & developed user interface solutions for web sites and web applications.
• Optimized coding & graphics for websites as well as web based applications.
• Created search engine optimization strategies & techniques to increase Web traffic.

Confidential, New York, NY

Project Manager

Responsibilities:

• Managed remote sensor technology implementation through unobtrusive wireless remote sensors at project sites.
• Reviewed information transmission for clients’ safety and data accuracy, through web-based data collection tools.
• Provided hands-on on technology to end users and analyzed interpretation of remote sensor results and data from the server.
• Participated in regular project team meetings as well as evaluation of system.

Confidential, Worcester, MA

Content Manager

Responsibilities:

• Responsible for managing daily uploads, capturing, storing, and publishing content into Content Management System.
• Administered over websites using JavaScript, CSS and hand-coding in HTML.
• Electronically accessed, archived, tagged and categorized critical content.
• Organized & maintained various web-based folder structures with Dreamweaver.
• Participated in creating innovative web interface designs as well as reviewed and improved on internal & external web interfaces.
• Reviewed, extracted and input data into electronic bulletin board.
• Served as liaison between team and customers on complaints and redirecting them for proper resolution.