SUMMARY:

• Have 10 years of experience in software industry from being a programmer to a Project manager managing multiple projects with different technologies. Have extensive hand’s on experience in all phases of SDLC along with Requirement Analysis, Application Maintenance, Functional Studies, Quality Review, Testing, Managing deliverables and Project management activities for deliverables.
• Create Project plan and Manage the schedule and scope of the project
• Identify and plan for resources required during multiple phases of the project. Negotiate and secure resource commitments with respective resource managers
• Participate and lead the project meetings with the customer. Work closely with thesponsor to prepare the project budget and Cost - Benefit Analysis, and review with key stakeholders.
• Plan and outline the roadmap for successful delivery
• Work closely with the Business andIT Leadership Team and change control practices (as needed) to ensure project documents are complete, current, and stored appropriately
• Participate in operation planning to develop ROM and secure project budget
• Facilitate key technical decision making for the project, including build versus buy, integration strategy, delivery, collaboration with the IT Architect,members and other stakeholders
• Manage all day to day aspects of the project, including directing all business, IT professionals and third party consultants or contractors to meet the goals of the project. Track and report the status
• Report progress, issues and risks to project stakeholders in a clear and straightforward manner that focuses attention on addressing and tackling barriers to project success
• Experience in handling the invoice process for a complete division
• Worked as an active member from vendor team to implement new service model for enhancement as well as production support applications. This service model has provided significant improvements for both clients and our organization.
• Gained appreciations and s for customer focus, goal oriented vision and consistent performance.
• Working at client location for 96 months helped me in efficient handling of critical situations and different people from different vendor and client team.
• Successful experience in handling projects with different technologies (Oracle forms/Database, SQL database, JAVA, UNIX and Mainframe) under insurance domain.
• Attended various internal as well as client Audits.
• Successfully implemented an approach to cluster similar projects. This helps us in rotations of associates across projects, improved the efficiency and reduced the overhead costs.
• Completed a Green belt Six Sigma project which is certified as ACFC (At the Customer For the Customer).
• Completed a Six Sigma Project for Hartford Life Insurance. This is to automate a manual task and it is estimated by the customer to save $100,000 per year apart from the elimination of manual effort.
• Developed automation tools in VB to create daily and monthly reports which has reduced person efforts dramatically.
• Extensive hands on work experience in Mainframe Technologies such as VS COBOL-II, CICS, REXX, DB2, JCL, VSAM and Open system technologies such as MS Access, Visual Basic and SQL Database development & administration.
• Individually handled and completed successfully some of the critical enhancement tasks like CDS (Check Disbursement system), AOC (Agency Office Cashiering), Historical production load for St Paul Travelers merge, Server upgrade for Hartford Insurance etc. Got client appreciation for the successful completion of the above tasks.
• Initiated and held the complete responsibility of implementing the value additions to automate a regular Data Correction task through online in Confidential project (Saved 3 person day of effort per month). I have also implemented Six Sigma methodologies (DMAIC) in this process improvement.
• Strong team building skills
• Excellent analytical, design and problem solving skills.
• Customer focused and always been a solution provider with Proactive thinking.
• Strictly adhere to the quality standards and strive hard to provide 100% quality output.
• Ability to do disciplined and time managed work.
• Consistent performance with quick understanding of the situation to react fast.
• Getting continuous feedback and immediate tune on the same.
• Capable to work and execute challenging tasks in tight schedule.
• Ability to coordinate and get things done from various teams involved in the project.
• Proven expertise in successfully handling the onsite / offsite teams.

TECHNICAL SKILLS:

Project Management Tools / Techniques: Microsoft project Plan, Ariba, Invoicing tool, PPM, MPWR, BEN, DMAIC, WeDeliver

Programming Languages: VBA, SQL, UNIX Shell, JCL, COBOL, CICS, C/C++, JAVA, REXX, Easytrieve.

Databases: DB2, IMS, MS-Access, Oracle 9i, SQL Server 2000, SQL Server 2005.

Mainframe Utilities: Expeditor, File-Aid, QMF, Changeman, Pan-Valet, SPUFI, TSO/ISPF, OPCE.

Database Tools: Query Analyzer, Enterprise Manager, SQL Navigator, SSIS packages, TOAD.

Version Control Systems: MS Visual Source Safe (VSS), PVCS Version manager, Subversion.

PROFESSIONAL EXPERIENCE:

Confidential

Technical Project Manager

Responsibilities:

• Participate in operation planning for sales division.
• Coordination with various teams like Infrastructure team to secure the servers, Different Vendor team to secure associates, Client team to secure business team, Release management team to work on production implementation and other project teams to coordinate the schedule and interface activities.
• Work closely with theclient to prepare the project budget and Cost-Benefit Analysis, and review with key stakeholders. Track project cost performance against budget and provide periodic re-projections.
• Assign goals and tasks to project team members, communicate deliverables and follow up to ensure that tasks are completed according to the plan and at the expected level of quality required for the project. Revise the plan as necessary to respond to changing business, resource or other demands.
• Schedule, organize and facilitate appropriate project meetings and review checkpoints.
• Report progress, issues and risks to project stakeholders in a clear and straightforward manner that focuses attention on addressing and tackling barriers to project success.
• Comply with Audit and Compliance requests to provide documentation, information and discussion on projects which are monitored or audited for quality and effectiveness.

Confidential

Technical Project Manager

Responsibilities:

• Coordination with various teams like Infrastructure team to secure the servers, Different Vendor team to secure associates, Client team to secure business team, Release management team to work on production implementation and other project teams to coordinate the schedule and interface activities.
• Work closely with theclient to prepare the project budget and Cost-Benefit Analysis, and review with key stakeholders. Track project cost performance against budget and provide periodic re-projections.
• Assign goals and tasks to project team members, communicate deliverables and follow up to ensure that tasks are completed according to the plan and at the expected level of quality required for the project. Revise the plan as necessary to respond to changing business, resource or other demands.
• Schedule, organize and facilitate appropriate project meetings and review checkpoints.
• Report progress, issues and risks to project stakeholders in a clear and straightforward manner that focuses attention on addressing and tackling barriers to project success.
• Comply with Audit and Compliance requests to provide documentation, information and discussion on projects which are monitored or audited for quality and effectiveness.

Confidential

Invest Project Manager

Responsibilities:

• Work closely with theclient to prepare the project budget and Cost-Benefit Analysis, and review with key stakeholders. Track project cost performance against budget and provide periodic re-projections.
• Engage Quality assurance team to perform Performance assessment. Work with customers to define SLA and provide assessment outcome compared against the SLA.
• Facilitate sessions to provide suggestions on Performance improvement to handle increased volume.
• Participate in project work groups to assist with and monitor execution of project activities and timely completion of deliverables
• Collaborate with Software Configuration Migration (SCM) to manage software migration through multiple environments.
• Prepare weekly and monthly status reports for project stakeholders, using standard PSR templates.

Confidential

Onsite Project Manager

Responsibilities:

• Handles and hold the complete responsibility for successful delivery of deidetification of personally identifiable information for GBD applications.
• Comply with Audit and Compliance requests to provide documentation, information and discussion on projects which are monitored or audited for quality and effectiveness.
• Get the latest demand for all Invest related projects and fulfill them with proper associates and manage the allocation of associate’s time efficiently.
• Manage vendors according to agreed upon contracts (fixed price, time and materials, etc) and work orders
• Handles the forecaster and invoicing activities for Group benefit division. Supervising the Ben/PPM allocation and time entry for the invest associates. Tracking and reporting the status to Project management office (PMO).
• Handling the onboarding process for new team members. Work with invest project managers to identify the ramp up opportunity for associates and work on corresponding plan with the associates.

Confidential

Portfolio Manager

Responsibilities:

• Complete planning and scheduling of activities (SDLC phases) for an enhancement work along with delegation of work to onsite / offsite teams.
• Handling internal and client audits.
• Finding the opportunity for growth and ramp up of the team.
• Creating metrics report by using Etracker and facilitate meetings with client and offshore team leads
• Tracking the efforts spent on various tasks and suggests process improvements.
• Meet with business to derive the priority list for enhancements
• Participate in project work groups to assist with and monitor execution of project activities and timely completion of deliverables.
• Handling meetings with application managers for status reporting and updates.

Confidential

Onsite Tech lead

Technology used: VBA, SQL Server, Oracle Forms and Database, UNIX and Shell scripting.

Responsibilities:

• Requirement gathering, high level design, review of coding and testing for the new enhancement trackers.
• Suggestion and implementation of performance improvements in the project.
• Maintenance of application infrastructure.
• Work with the DBA to maintain the database.
• Handle the release / implementation process.
• Ramp up of the team.
• Coordination with clients in resolving the problems reported in the user acceptance testing.
• Delegating the work to other team members.

Confidential

Onsite Developer along with coordination

Technology used: VBA, SQL Server, Oracle Forms and Database, UNIX and Shell scripting.

Responsibilities:

• Requirement gathering, Analysis, Design, Coding, Testing and Implementation of the new enhancement trackers.
• On time bug free delivery of the enhancement tasks.
• Setting up the Production support model (Managed service model) for these applications.
• Support application infrastructure projects like Data Center move, server upgrade etc...
• Participate in internal audits for the application.
• Work with DBA during enhancement release and in maintaining the database.
• Design and review of Major enhancement trackers.
• Handling sessions on both technical concepts and application concepts to other team members.
• Providing value additions for business, an improvement to save time and money for customers.
• Participate in requirement gathering to provide technical feasibility for system enhancements.

Confidential

Onsite developer

Technology used: Mainframe, JCL, COBOL, VSAM, PL/I, REXX, DB2, IMS DB.

Responsibilities:

• Analysis and Design of the translating programs and documentation of the same.
• Coordination with offshore after requirement gathering and get the work done.
• Bug free delivery of the task well on time.
• Participating in discussion on system design for the Travelers side data setup for StPaul policies.
• Initiation and handling of status meeting with both Client and Offsite team.

Confidential

Developer

Technology used: Mainframe, JCL, COBOL, VSAM, PL/I, REXX, CICS, EasyTrieve, CLIST.

Responsibilities:

• Providing 5 x 8 Production support.
• Complete responsibility of Requirement analysis, Design, Coding and testing of some major enhancement tasks.
• Providing permanent solution for the critical issues and production problems.
• Responsible for implementation of Six-Sigma methodologies in the project.
• Following the document templates from company quality system to document the Analysis, design, coding and testing phases of the enhancement tasks in the project.
• Knowledge Transition to other offshore team members.
• Ensuring the quality of deliverables.
• Regular updates to the project Knowledge Repository.
• Interact with the onsite coordinator to capture the requirements and to understand the functionality of the application and then estimate the efforts for various enhancements and Bug fix tasks.
• Co-ordination of programs specific to the project.