SUMMARY

• Overall Nine Plus (9+) years of IT experience in the Analysis, Design, Development, Testing, and Implementation of business application systems for Pharmaceutical, Mortgage Fixed Income, Financial and Insurance Sectors.
• Extensive experience as a Business System Analyst for Business Analysis with hands - on project management skills in User Requirement Gathering and Transforming Business Requirements into Software Requirement Specification (SRS) using MS Office Suite, Rational Rose Suite and proficient in Project Management responsible for the Software Development Plan.
• Voluminous Experience in Rational Unified Processing (RUP), Unified Modeling Language (UML), Capability Maturity Model (CMM) and Use Case Specification Documents (USD).
• Sound Proficiency in analyzing and Creating Use Cases, Use Case Diagrams, Activity diagrams, Class diagrams, Data Flow Diagrams, Business Flow Diagrams and Sequence diagrams using MS Visio and Rational Rose.
• Organized many Joint Application developments (JAD) and Joint Requirement Planning sessions (JRP), Interviews, workshops and requirement Elicitation sessions, Rapid Application Development (RAD) sessions with end-user/clients/stake holders and the development group.
• Comprehensive Knowledge in reviewing Test Procedures, extensively interacted with the QA Team in executing the Test Plans for UAT, providing Test Data, creating Test Cases, analyzing bugs, interacting with team members in fixing errors and also assisted in Post - Production support. Worked on Black box, White box Testing and also worked with stakeholders to obtain deliverable sign-offs.
• Strong business perception, strategic thinking, communication, interpersonal and presentation skills, adept at creating, editing, and coordinating extensive communication networks.
• Extensive experience in working with Mercury tools like Mercury ITG (IT governance centre) and Mercury Quality Centre (Test Director).
• Expert in using software testing tools like Automated testing tools like Win Runner, Test Director, Clear Quest for planning Defect Tracking and testing.
• Ability to meet deadlines, spanning multiple business domains and capable of handling pressure coordinating multiple priorities and managing customer expectations working with multiple customer groups creating partnership with customers in multiple project environment.
• Experience in working with various department teams developing interactive relationships with business and IT colleagues, having a through understanding of the constraints, needs, and perspectives of both the customers and the organization’s technical team.

TECHNICAL SKILLS

Operating System: Windows XP/NT/2000, UNIX, Linux

Modeling Tools: MS Visio, Rational Suite (Rose, RequisitePro, ClearCase, ClearQuest)

Utility Tools: MS Office Suite, MS Project, TOAD, Adobe Photoshop, MDM, Agile PLM, ETL, Informatics

DBMS/RDBMS: Oracle 8i/9i/10g, MYSQL, MS SQL Server, MS Access, Siebel

Language: C, C++, Visual Basic, JAVA, J2EE, JavaScript, Web Sphere, AS 400, XML SQL, PL/SQL, .NET, HTML, CSS, DHTML, Cold fusion

Packages: MS Office Suite, Dream weaver, Adobe Photoshop

Testing Tools: Win Runner, Load Runner, Test Director, Quick Test Pro

PROFESSIONAL EXPERIENCE

Confidential, Dallas TX

Sr. Business Analyst

Responsibilities:

• Interacted with Subject Matter Experts in the Fixed Income Group, Portfolio Managers, Investment Advisors, Share Holders and IT Group Heads such as Project Managers, Developers, and Process Analysts to understand the business process, gather Business Requirements and identify enhancements.
• Performed Feasibility, Adaptability and Risk Analysis to identify business critical and high-risk areas of the application.
• Developed strategic partnerships with the business unit to develop a solid knowledge base of the business line, including the business plan, products, and process and revenue streams.
• Involved in creation and reviewing Functional Specifications, Project schedules, Documentation
• Authored the Business Document as well as High-Level Project Plan on the Project Scope.
• Designed and developed Use Case Diagrams, Activity Diagrams, Data Flow Diagrams using Rational Rose to define the Business Process and Data Process model.
• Facilitated Joint Requirement Planning(JRP) and Joint application development (JAD) sessions and walkthroughs between technical and regulatory teams for meeting requirements as well as solving problems on a daily basis such as, but not limited to, classifying and documenting new change requirements, dealing with multiple product teams, researching delays, documenting errors and incorporating software enhancements into design documents.
• Worked closely with the UI team to model the screens and draw wire frames which met user defined requirements.
• Played a key role in helping the company adopt Rational Unified Process and used UML notations for Object Oriented Analysis and Design (OOAD).
• Ported a trade reconciliation application from MS-Windows NT/MS-Access to UNIX, C++ and Oracle back end while achieving 400% performance improvement. The porting process included factoring ouVt the program functionality in the business domain from the NT interface and MS-Access functionality, writing the Oracle asynchronous access layer and integrating all components into the application.
• Designed and implemented basic SQL queries for QA Testing and Report / Data Validation.
• Involved in creation and execution of Manual Test Cases in Mercury Test Director and automated Test Cases in WinRunner and analyzed the Test Results in the Mercury Test Director.
• Worked as a team with Developers and Process Analysts in preparing the requirements, and writing work flows, process flows, Interacted with system developers to resolve questions and discrepancies in Business Requirement Documents.
• Extensive interactions with the client and the management teams to understand the requirements and report the status of the testing efforts on their applications.
• Involved with the QA team to determine and develop test approaches and methods for unit testing, integration and functional/load/usability testing according to application complexity and test requirement.

Environment: Windows XP/NT/2000, Java, Oracle, SQL, PL/SQL, Rational Suite, MS-Project, MS-Office Suite, WinRunner, Mercury Test Director

Confidential, RTP North Carolina

Business Analyst

Responsibilities:

• Assisted and played a major role in companywide adaptation of Scrum methodology.
• Introduced the story board technique for effective iteration tracking.
• Worked closely with project managers, vendors and SMEs from various business areas to gather, analyze and document the requirements and supported the project throughout the development lifecycle.
• Successfully conducted JAD sessions, which helped synchronize the different stakeholders on their objectives and helped the developers to have a good understanding of the project.
• Acted as the primary liaison between the business users and technical teams to make communication and development efforts more effective.
• Developed and maintained all operational and technical flows using Visio.
• Used Rational rose for creating use case diagrams, workflows and activity diagrams according to UML methodology thus defining the Data Process Models.
• Defined Use Cases from requirements and prepared BRD and functional specification documents.
• Developed wireframes using MS Visio and conducted design walkthrough sessions.
• Developed functional specifications for the existing EDI ANSI X12 software enhancements (enhanced security & privacy rules, transaction standards) ensuring the system is HIPPA compliant.
• Worked on development verification of test plans, test schedules and test cases.
• Conducted UAT sessions and facilitated Defects call on a weekly basis.
• Engaged in User Acceptance Testing (UAT) to help ensure that all functional requirements were bug-free.
• Defect logging using BugZilla and traced defects for completion by co-coordinating with cross-functional teams.
• Actively involved in scoping, identifying the risk and prioritizing the project.

Confidential, Horsham, PA

Business Analyst

Responsibilities:

• Interacted with the Business Owners and Subject Matter Experts of various fields such as Loan Managers, Risk Managers, Project Architects, etc. to gather client specific business requirements and translate them in a proper manner for the developers.
• Developed business process models in RUP to document existing and future business processes.
• Followed the RUP based methods using Rational Rose to create: Use Cases, Activity Diagrams / State Chart Diagrams, Sequence Diagrams.
• Implemented RUP and followed iterative, Use Case driven process for requirement documentation and deployment.
• Performed Requirement Analysis by gathering functional requirements and represented them in Requirements Traceability Matrix (RTM) using RequisitePro.
• Developed Use Cases, Activity Diagrams, Use Case Diagrams, Structured Charts, and Sequence Diagrams for the application using Rational Rose and assigned to prepare the detailed Work flow diagram based on the proposed enhancement for the system.
• Performed risk analysis of the requirements to identify the key business risks areas for the project and prioritized the application development and testing.
• Gathered the Business requirements and according to the process flow developed User Requirements Specification (URS), Functional Requirement Specification (FRS) and BRD.
• Conducted user interviews, facilitated JRP and JAD sessions to reduce the Scope Creep and document analysis in requirements elicitation.
• Assessed the flaws in the existing as-is system and made clear recommendations of Business Process Improvements (BPI) and incorporated them in to be future system.
• Developed strategic partnerships with the Business Users to develop solid knowledge base of the business line, including the business plan, products and process.
• Facilitated weekly meetings with the review teams to continuously improve the Quality Assurance (QA) process for the application development.
• Worked on logical data modeling to represent graphically about what the information is about, how to relate it with business concepts and how to apply business rules to the system.
• Analyzed system requirements, developed detailed Test plan, Test Cases, Test scripts for testing the functionality, GUI and security testing.
• Collaborated with the QA Group to ensure adequate testing of application both before and after completion, maintained quality procedures, conducted UAT Testing, and ensured that the documentation is in place.
• Collaborated with the QA team to develop the test plan, test conditions and test cases to be used in testing based on business requirements, technical specifications and/or product specifications
• Used Rational ClearQuest for all types of change requests, including defects, enhancements, issues and documentation changes with a flexible workflow process.

Environment: Rational Suite, VB, VB.Net, VBScript, ASP.Net, XML, Quick TestPro, Oracle 8i/9i/10g, Informatica, SQL, MySQL, Rational Suite, MS Office 2000, Windows 2000/NT

Confidential, Dayton, OH

Business Analyst

Responsibilities:

• Involved in business meetings along with Siebel Architects to help gather the requirements and analyze them from Siebel perspective.
• Prioritized project efforts, developed project plans, process flows, Use Cases and SRS using RUP.
• Analyzed the Business requirements and the site specifications.
• Developed detailed Testing Strategy for the entire application and developed various test cases.
• Performed Integrated Testing and Performance Testing based on the Test Scripts and Test Cases for the requirements.
• Initiate, coordinate and implement the system testing Process.
• Analyzed System and Functional Specification documents for the Web Portal System
• Created a Test Strategy to be implemented across multiple projects across the web integrated system.
• Customized application using Siebel tools and Siebel escript for enhancements and bug fixes.
• Performed Performance tuning by reviewing the SQL Queries generated by Siebel.
• Worked with application development team to identify bottlenecks that could hinder progress of development.
• Implemented a modified RUP process for managing requirements
• Played a key role in helping the company adopt Rational Unified Process
• Used UML notations for Object Oriented Design and Documentation
• Assisted in performing functional and GUI testing by preparing automated scripts using WinRunner
• RUP process model was used for the different phases of the application development of the Software Development Life Cycle
• Worked on writing functional specification for reporting module that handled credit and consumer risk management services.
• Developed RUP Analysis Model that included entity classes, use case diagram, sequence diagrams that provided a view of the requirements
• Tested security privileges of the application for individual users as well as group access
• Ran batch jobs to load and display data into Siebel application.
• Extensive interactions with the client and the management teams to understand the requirements and report the status of the testing efforts on their applications

Environment: Rational rose Rational Requisite Pro, MS Visio, RUP, UML, Rational Clear Quest, Rational Clear Case, Rational Tools Suite, Windows, Unix, Java/J2EE, XML, HTML, Manual and Automated testing Win Runner, Load Runner, Quick Test Pro, Mercury Test Director, Unit testing, GUI testing, Integration testing, Performance testing, functional testing, system testing .

Confidential, Minneapolis, MN

Business Analyst

Responsibilities:

• Involved in all phases of software development life cycle in RUP framework.
• Worked in the RUP environment for the elicitation, representation of requirements and in change management.
• Performed requirement analysis by gathering both functional and non functional requirements based on interactions with the process owners & stake holders and document analysis, represented them in requirements traceability matrix (RTM) using Requisite Pro. Performed user interviews, JAD sessions.
• Assessed the flaws in the existing as-is system and made clear recommendations of Business process improvements and BPR, incorporated them in the future to-be system design.
• Wrote user requirements specification (URS) and Functional requirements specification (FRS) Documents as per the Business requirements and process flow.
• Developed UML Use Cases for the application using Rational Rose and prepared the detailed Work flow diagram based on the proposed enhancement for the system.
• Developed Process (DFD) and Data (ER) models for the as-is and to-be systems.
• Actively involved in the UML based Class, Communication and activity Diagrams for certain modules of the application in collaboration with Design Team.
• Extensively interacted with both user group and development team in coming up with structured charts, Class and sequence diagrams.
• Interacted in the designing of Oracle database.
• Developed modules in the HR department for the user education and training about the new system.