SUMMARY:

• More than 7+ yrs. experience working as a Business Analyst in the Banking, Insurance, and Health care industries.
• Experienced in requirements gathering, authoring functional and interface specifications documentation, testing, workflow configuration and trade blotter.
• Several years of experience and advance knowledge of the Systems Development Life Cycle (SDLC), Waterfall, Spiral, Rapid Application Development (RAD), Extreme Programming (XP), Rational Unified Process (RUP)
• Strong Knowledge of Software Development Life Cycle (SDLC) and project life cycle.
• Wide ranging experience working on IT projects within investment banks, financial services, mortgage, data migration, integrations, separations, upgrades & outsourcing.
• Finance (Investment/Asset/Cash management) experience in trade settlement (foreign & domestic equities, fixed income, term loans, repos and corporate actions), wire transfers, foreign exchange settlement, derivatives, and income relating to dividends & interest.
• Accounting experience, reconciliation, GL, amortization, cash flow, control reporting, match funding, financial statement analysis and budgeting.
• Knowledge & experience in capital markets, commodities, front, middle & back office, treasury, finance & operations, and trading.
• Proficient in creating use cases, sequence diagrams, collaboration diagrams, activity diagrams & class diagrams.
• Excellent team player to work in conjunction with testers, developers and other team members in validating and testing complex scenarios in projects and in the maintenance of quality standards in projects.
• Strong knowledge of business intelligence, data warehousing and business architecture.
• Proficient in corporate data confidentiality, release management, requirements gathering and preparing business as well as technical requirements.
• Comprehensive knowledge and experience of waterfall, RUP, agile and SCRUM methodologies, UAT, traceability matrix, MS Excel, Project, Visio, UML, Rational Rose, RequisitePro, ClearCase, use case/business process flow/activity diagrams.
• Knowledgeable in tracking, documenting, capturing, managing and communicating the requirements which helped in controlling numerous artifacts produced by the teams across the deliverables for a project.
• Expertise with providing guidance and quality control monitoring of offshore teams; ability to work with multicultural group of people with different levels of business and technical knowledge.

TECHNICAL SKILLS:

Software: Microsoft Office Suite (Excel - Pivot Tables, Vlookup & Macros, Project, PowerPoint, Word, Visio, Frontpage and Outlook), Adobe Acrobat, Bloomberg, Cognos, Oracle, Teradata, Informatica, HP Quality Center.

Languages: C, C++, PL/SQL, HTML, XML & VB.

Databases: MS Access, SQL, Microsoft SQL server, PL/SQ.

Operating Systems: Win XP; Win Vista, 2000, Windows 7, UNIX.

Methodologies: Waterfall, RUP, Agile (Scrum).

Tools: HPQC, Abinito, Informatica, Cognos.

Business Skills: Business requirement documentation, functional specification documentation, data mapping document, test plans/cases, resource management, level of effort, project plans; organizing, supporting,, deliverable controlling, reporting, budgeting and analyzing; business intelligence, use case modeling & analysis.

PROFESSIONAL EXPERIENCE:

Confidential, NYC, NY

Senior Business Analyst

Responsibilities:

• Gathering and analyzing Business requirements to integrate Customer Global Marketing database.
• Responsible for gathering Marketing reporting requirements and functional specifications for diverse marketing tools. (Customer Segmentation, Lead scoring, Campaign performance.
• Scheduled one-on-one meetings with bank partners to understand current reconciliation process; using itemized general ledger and projected cash flow for actual current balance discrepancies.
• Worked with end-users and several custodian banks (business partners) to implement messaging for blotter variances, intraday adjustments, failed trade reporting to replace current manual processes.
• Validated business requirements and was primarily responsible for documenting the functional specifications of the mobile experiences, with a focus on business and functional logic, as well as understanding and documenting variations in experiences that can occur with users with varied product mixes.
• Used Doors to Trace Functional Requirements to Business and Data Requirements
• Created various test cases and test scripts and expected results set for User Acceptance Test based on the requirements and scope.
• Created and executed Complex SQL Queries to generate Expected Results for UAT per the data requirements.
• In conjunction with production teams and client, develop, and validate, process documentation relating to key production activities.
• Understanding existing web application, integrating and consolidating all the department data in the central system.
• Coordinating the process for users which analyzed their current business practices, user needs, and then used that information to define functional requirements and a RFI’s and Request for Proposal (RFP) for a new system.
• Working closely with business users for to define UAT strategies and data validation.
• Analyzing data flow processes to perform data quality and data auditing for creating Contacts segments and Marketing Lists.
• Established business requirements and created an individualized gap analysis utilizing Rational Rose/Requisite Pro business analysis tools.
• Worked on Automate web-based application to track down the loan account details for each customer.
• Conducted functional walkthroughs, User Acceptance Testing (UAT) sessions, and assisted the development of User Manuals for customers.

Environment: Rational Rose and Requisite Pro, MS Visio, MS Project, UML, XML, Rational Clear Quest, Rational Clear Case, RUP, Business Objects, Microsoft Excel, Microsoft Word, Microsoft Power Point, Informatica, Oracle, Sql.

Confidential, CT

Senior Business Analyst

Responsibilities:

• Analyzed requirements model current business environment and produced cost effective redevelopment options for a system to capture property project details and calculate return on investment.
• Worked with Repurchase trading (Repo trading) in purchase and sales of trades and securities.
• Extensively involved in contacting the Executive Management Senior Management Project leads and Project Managers in the process of discussing and resolving technical and functional problems.
• Performed GAP analysis of AS IS and TO BE systems and modeled them for better understanding of the business process.
• Facilitated Joint Application Development (JAD) sessions to identify business rules and requirements and documented them in a format that can be reviewed and understood by both business people and technical people.
• Used Rational Rose to carry out the Business Use Case Modeling and Business Object Modeling effort to develop the business architecture for rapid and controlled application development.
• Created various types of UML Diagrams like Use Case Diagram, Activity Diagram, Class Diagram and Sequence Diagram to model the business use cases, business activities, business entities and business workflow and the interaction between them.
• Hands on experience on Asset Management liability, to manage the differences between the assets and liability.
• Supported and worked closely with different teams to validate and verify Requirements and conducted requirements analysis with multiple workgroups.
• Monitored the application closely and dealt with various systems, web services, and interfaces.
• Enhanced the Test Cases by analyzing the Specification Documents.
• Worked on on-shore/off-shore model. Coordinated with the off-shore testing team to ensure better functioning of the team.

Environment: Windows, MS Office(MS Word, MS Excel, MS Power point, MS Visio), HP Quality Center, RUP, UML, SQL, SWOT analysis, GAP Analysis, SQL Server, Cognos.

Confidential, Chantilly, VA

Business Analyst

Responsibilities:

• Prepared vision document, Business Requirement Document and supporting documents in the life cycle inception phase.
• Managed Software Development Life Cycle (SDLC) using iterative methodology
• Defined the scope of the project, gathered business requirements, involved in gap analysis and document them.
• Developed and maintained Requirements Traceability Matrix (RTM) using Rational RequisitePro.
• Generated reports periodically on requirements coverage, test metrics and test coverage for managerial decision making and forward planning
• Responsible for JAD/JRP sessions with users and stakeholders to identify problems, resolve issues and improve the processes to ensure a stable and accurate solution
• Interacted with system architects and developers to finalized application functionality and navigation and updated functional requirement
• Wrote Use cases and Use case narratives to illustrate how the system works
• Created test cases to assess application functionality
• Provided guidance to the teams in base lining, version control and configuration management in Rational Clear Case
• Involved in gathering the requirements for the conversion of data/Metadata from the 14 disparate legacy systems to the new systems centralized database
• Participated in for RHIO, HHS, HIE, NHIN, CMS etc.
• Participated in for de-identification of data in healthcare.

Environment: Rational Rose and Requisite Pro, MS Visio, MS Project, UML, XML, Rational Clear Quest, Rational Clear Case, RUP, Business Objects, Microsoft Excel, Microsoft Word, Microsoft Power Point, Oracle, Sql.

Confidential, Milwaukee, WI

Business Analyst

Responsibilities:

• Conducted user interviews, gathered requirements and analyzed the requirements using Rational Rose, Requisite Pro - RUP.
• Prepared Test Plans in MS Word for Manual Testing, System Testing, Integration Testing, Performance Testing, Regression Testing & reviewed their consistency with the business requirements.
• Conducted Web Based testing for the application as per the technical specs
• Created Source to target data mapping documents identifying key data elements and prepared Data Flow Diagrams
• Provide customer service and support for Property & Casualty risk management needs.
• Involved in generating Test cases for property and casualty Insurances for Different Levels of Business.
• Analysed the existing as-is system for Insurance Personal Lines, tracked defects, provided recommendations to make enhancements in the future to-be system.
• Participated in UAT and worked with Mercury Quality Center for bug and defect tracking.
• UAT testing performed along with call center managers to make sure that application meets their requirements.
• Involved in complete User Acceptance Testing (UAT) with the business team and product owners, validated testing results, created test plans and test cases for especially mobile due to constraints of offshore testing devices and applications.
• Responsible for testing the Quote & Online Purchase for both Auto and Home Property Insurance of the customers.
• Performed workflow analysis toward automated disability claims process. Detailed comparison of two competing proposals, including HR interfaces. Facilitated requirements definition for new system.
• Analysis of business requirements and system requirements of the client and also for Property and casualty modules.
• Created/Reviewed data flow diagram to illustrate where data originates and how data flows within the Enterprise Data warehouse (EDW).
• Prepared BRD, FRD, use cases, test scenarios, test cases for testing the functional and non-functional aspects of both ETL jobs and Reporting jobs.
• Prepared the Functional and Technical specification documents for transforming the Policy administration application from old legacy mainframe Vantage to Navisys system using the Textpad Macro's and UNIX scripts.
• Performed Requirement Analysis and developed Use Cases, Activity Diagrams using Rational Rose
• Responsible for Data Extraction, Data Compilation, Data Analysis, Data Manipulation and Data Validation using SQL queries in a MS SQL Server 2005 environment

Environment: Windows, MS Office(MS Word, MS Excel, MS Powerpoint, MS Visio), GuideWire, .NET, Oracle, Crystal reports, Mainframes, Db2, Oracle, Cognos, RUP, UML, SQL, GAP Analysis, Win Runner

Confidential

Business Analyst

Responsibilities:

• Involved in requirement gathering including interviews, brainstorms and meetings with stakeholders and created requirement specification artifact.
• Involve in the creation and maintenance of the Workflow plans and artifacts.
• Designed and developed Quality Assurance standard and processes to all levels of project team.
• Involve in preparing flow diagrams for the decision logic using Visio tool.
• Verified the functional aspect as per the Business Process and validated the interfaces with the other systems and data conversion from the legacy system.
• Created documents with the use of Share point management.
• Perform Basic Sanity Testing via navigation and workflow of the Application.
• Provided to users, and involved in conducting UAT sessions to gain user confidence and approval.
• Performed GAP analysis and Impact Assessment in accomplish project improvement and implementation process.
• Worked with UI team in creating User Interface screenshots required for the Business side.
• Maintained and kept track of stakeholder's requests for enhancements and changes using Unified Change Management tool (UCM) such as Rational Clear Quest.

Environment: XML, SQL Server, PL/SQL, MS Office, MS Visio, MS Share Point, MS Project.